SlideShare una empresa de Scribd logo
1 de 19
How To attract Clients For your Own
Business
How to do the marketing to attract more clients for a business.

Kardan University
Table Of Content
 My Profile
 What Is Marketing
 Who Is Customer
 Tips On How to attract and keep customers for a
business.
 References
My Profile
 Name: Ahmad Sameer Nawab
 Department: BCE
 Semester: 4th
 Subject: Engineering Economy
 Assignment Type: Research
 Recommended By: Ali Mahir
 Date: 1/9/2014
Marketing
 The management process through which goods and services move
from concept to the customer.
 It includes the coordination of four elements called the 4 P's of
marketing:
 (1) identification, selection and development of a product,
 (2) determination of its price,
 (3) selection of a distribution channel to reach the customer's place.
 (4) development and implementation of a promotional strategy.
Customer
 A customer (sometimes known as a client, buyer, or purchaser) is the
recipient of a good, service, product, or idea, obtained from
a seller, vendor, or supplier for a monetary or other valuable
consideration.
 Customers are generally categorized into two types:
 An intermediate customer or trade customer (more informally: "the
trade") who is a dealer that purchases goods for re-sale.
 An ultimate customer who does not in turn re-sell the things bought
but either passes them to the consumer or actually is the consumer.
Customer
 In the world of customer service customers are categorized more often
into two classes:
 An external customer of an organization is a customer who is not
directly connected to that organization.
 An internal customer is a customer who is directly connected to an
organization.

 Internal customers are
usually stakeholders, employees, or shareholders, but the definition also
encompasses creditors and external regulators.
• How To Attract Customers
1-Understand what you do

What makes your business special? What is unique, different, important? Be
able to clearly answer the question, "Why should I choose to turn my
money over to your business when there are so many other choices."
Remember that business is all about serving others. They are the only ones
who will put money in your bank account. The more a business is about
serving others and the less it is about you and your needs the better it will
work.
2-Understand your customer

Customers are the focal point of your business. Who are they? What
motivates them? Are they rich or poor? Educated or not? Where are
they? Create a mental image of a customer you would like to serve and
use this image when you are creating marketing campaigns. Make sure
that you direct your message to this customer and not to some general
population. Really try to connect with people.
3- focus and direct your
marketing efforts
There are many ways to do this. Depending on who your customer
is, some methods will work better than others.
Once you understand who your customer is you will better be able to
identify where he is to be found.
The better you can focus and direct your marketing efforts to those people
most likely to actually pay for what you do the better it will work. Some
different media that may be useful to you: Direct Mail

 Newspaper and Magazine
 Yellow Pages
 Signs and Billboards
 Website
 Pay Per Click

 Vehicle Wrap
3- focus and direct your
marketing efforts
4-Social Networks And Blogs

•
•
•
•
•

Facebook
Twitter
YouTube
Daily motion
LinkedIn
5-acquiring customers by referral

 Once you have a few customers that like what you have to offer, enlist them to
help you.
 Most happy customers will gladly tell others about you, but most of the time
they will not think about it unless you give them a reason or incentive.

 Give Them Rewards For each referral.
 Praise or otherwise recognize their help.
 Provide incentives for them to continue referring others.
6-Do not forget about your customers
6-Do not forget about your customers
 Keep your customers. A customer is like a prized possession. Do not
forget about your customers. Everyone loves attention and has a need
to know that others care about them. There are many ways to keep in
touch with your customers. Mail A Newsletter.
 Fax A Brochure

 Use email to communicate
 Use the telephone
 Remember their birthday
 Send them holiday cards (especially offbeat holidays like
Thanksgiving)
7-Do Proper Follow-Ups
8-Offer a guarantee
A concern many people have when changing suppliers is the risk
associated with the change. They may not be completely satisfied with
their existing supplier but the risk of choosing a supplier who may be
worse can prevent them from changing. Eliminate this concern and offer
a guarantee.
9-Brand your content
Resources
 The Information Has Been Adapted From the following
Websites.
 Business Dictionary.com
 Subinfocanada.about.com
 Evergage.com
 Skylinetradeshowtips.com
 Blog.quicktapsurvey.com
 Gorantransport.se
 Wikipedia.com
 Wikihow.com

Más contenido relacionado

La actualidad más candente

Database marketing
Database marketingDatabase marketing
Database marketing
Paul Uthup
 

La actualidad más candente (20)

Customer loyalty
Customer loyaltyCustomer loyalty
Customer loyalty
 
Chapter 6 DIGITAL MARKETING
Chapter 6 DIGITAL MARKETINGChapter 6 DIGITAL MARKETING
Chapter 6 DIGITAL MARKETING
 
Digital marketing
Digital marketingDigital marketing
Digital marketing
 
Chapter 1 DIGITAL MARKETING
Chapter 1 DIGITAL MARKETINGChapter 1 DIGITAL MARKETING
Chapter 1 DIGITAL MARKETING
 
Building customer loyalty
Building customer loyaltyBuilding customer loyalty
Building customer loyalty
 
CRM Strategy
CRM StrategyCRM Strategy
CRM Strategy
 
Digital and Social Media Marketing
Digital and Social Media MarketingDigital and Social Media Marketing
Digital and Social Media Marketing
 
Digital Marketing Vs Traditional Marketing: Which Produces Better?
Digital Marketing Vs Traditional Marketing: Which Produces Better?Digital Marketing Vs Traditional Marketing: Which Produces Better?
Digital Marketing Vs Traditional Marketing: Which Produces Better?
 
Database marketing
Database marketingDatabase marketing
Database marketing
 
Digital marketing trends 2022
Digital marketing trends 2022Digital marketing trends 2022
Digital marketing trends 2022
 
Affiliate marketing
Affiliate marketingAffiliate marketing
Affiliate marketing
 
Digital Advertising (An Introduction)
Digital Advertising (An Introduction)Digital Advertising (An Introduction)
Digital Advertising (An Introduction)
 
Recent marketing trends in retailing
Recent marketing trends in retailingRecent marketing trends in retailing
Recent marketing trends in retailing
 
Digital Marketing for Business Growth
Digital Marketing for Business GrowthDigital Marketing for Business Growth
Digital Marketing for Business Growth
 
Digital-marketing Distribution Management
Digital-marketing Distribution ManagementDigital-marketing Distribution Management
Digital-marketing Distribution Management
 
Digital marketing
Digital marketingDigital marketing
Digital marketing
 
Social Media Marketing (SMM)
Social Media Marketing (SMM)Social Media Marketing (SMM)
Social Media Marketing (SMM)
 
Customer relationship marketing
Customer relationship marketingCustomer relationship marketing
Customer relationship marketing
 
Digital marketing ppt 2021
Digital marketing ppt 2021Digital marketing ppt 2021
Digital marketing ppt 2021
 
Digital marketing fundamentals
Digital marketing fundamentals Digital marketing fundamentals
Digital marketing fundamentals
 

Similar a How to attract clients for your own business

Lifecycle marketing
Lifecycle marketingLifecycle marketing
Lifecycle marketing
AdCMO
 
Relationship marketing concept, process and importance
Relationship marketing concept, process and importanceRelationship marketing concept, process and importance
Relationship marketing concept, process and importance
gaurav jain
 

Similar a How to attract clients for your own business (20)

Corporate sales, Product types, Customer types, Customer buying decision fac...
 Corporate sales, Product types, Customer types, Customer buying decision fac... Corporate sales, Product types, Customer types, Customer buying decision fac...
Corporate sales, Product types, Customer types, Customer buying decision fac...
 
Digital Marketing.pptx
Digital Marketing.pptxDigital Marketing.pptx
Digital Marketing.pptx
 
Building a Successful Marketing Funnel
Building a Successful Marketing FunnelBuilding a Successful Marketing Funnel
Building a Successful Marketing Funnel
 
Promotion in Marketing Mata kuliah Edupreneurship
Promotion in Marketing Mata kuliah EdupreneurshipPromotion in Marketing Mata kuliah Edupreneurship
Promotion in Marketing Mata kuliah Edupreneurship
 
Creating customer personas: a comprehensive guide for businesses
Creating customer personas: a comprehensive guide for businessesCreating customer personas: a comprehensive guide for businesses
Creating customer personas: a comprehensive guide for businesses
 
Lead Generation in the Social Media Age
Lead Generation in the Social Media AgeLead Generation in the Social Media Age
Lead Generation in the Social Media Age
 
Promotion in Marketing Edupreneurship.pptx
Promotion in Marketing Edupreneurship.pptxPromotion in Marketing Edupreneurship.pptx
Promotion in Marketing Edupreneurship.pptx
 
Lifecycle marketing
Lifecycle marketingLifecycle marketing
Lifecycle marketing
 
Relationship marketing concept, process and importance
Relationship marketing concept, process and importanceRelationship marketing concept, process and importance
Relationship marketing concept, process and importance
 
Principles to increase customer loyalty
Principles to increase customer loyaltyPrinciples to increase customer loyalty
Principles to increase customer loyalty
 
Principles to increase customer loyalty
Principles to increase customer loyaltyPrinciples to increase customer loyalty
Principles to increase customer loyalty
 
selling n nego
selling n negoselling n nego
selling n nego
 
Sales funnel
Sales funnel   Sales funnel
Sales funnel
 
Attract, Sell, Wow - Date Your Leads and Marry Your Customers
Attract, Sell, Wow - Date Your Leads and Marry Your CustomersAttract, Sell, Wow - Date Your Leads and Marry Your Customers
Attract, Sell, Wow - Date Your Leads and Marry Your Customers
 
Customer Classification
Customer Classification Customer Classification
Customer Classification
 
Digital Marketing for Dummies
Digital Marketing for DummiesDigital Marketing for Dummies
Digital Marketing for Dummies
 
Finding new customers and increasing sales.ppt
Finding new customers and increasing sales.pptFinding new customers and increasing sales.ppt
Finding new customers and increasing sales.ppt
 
2013 Education Symposium & Expo - 10 Simple Tips for Effective Membership Mar...
2013 Education Symposium & Expo - 10 Simple Tips for Effective Membership Mar...2013 Education Symposium & Expo - 10 Simple Tips for Effective Membership Mar...
2013 Education Symposium & Expo - 10 Simple Tips for Effective Membership Mar...
 
Day 1 buyer personas content marketing
Day 1  buyer personas content marketingDay 1  buyer personas content marketing
Day 1 buyer personas content marketing
 
Customer contact skill
Customer contact skillCustomer contact skill
Customer contact skill
 

Más de Sameer Nawab

Más de Sameer Nawab (20)

Types, importance and uses of rocks in
Types, importance and uses of rocks inTypes, importance and uses of rocks in
Types, importance and uses of rocks in
 
Types of rock
Types of rockTypes of rock
Types of rock
 
Why foreign exchange rates change
Why foreign exchange rates changeWhy foreign exchange rates change
Why foreign exchange rates change
 
Risk and uncertainty in construction projects
Risk and uncertainty in construction projectsRisk and uncertainty in construction projects
Risk and uncertainty in construction projects
 
Paint
PaintPaint
Paint
 
History of apple incorporation
History of apple incorporationHistory of apple incorporation
History of apple incorporation
 
Nanotechnology
NanotechnologyNanotechnology
Nanotechnology
 
Burje-khalifa
Burje-khalifaBurje-khalifa
Burje-khalifa
 
Dams
DamsDams
Dams
 
Stones
StonesStones
Stones
 
Cement
CementCement
Cement
 
Energy
EnergyEnergy
Energy
 
Metals
MetalsMetals
Metals
 
Concrete
ConcreteConcrete
Concrete
 
Surfactants in water
Surfactants in waterSurfactants in water
Surfactants in water
 
Defects Of Foreign Architectures In Afghanistan
Defects Of Foreign Architectures In AfghanistanDefects Of Foreign Architectures In Afghanistan
Defects Of Foreign Architectures In Afghanistan
 
Cement
CementCement
Cement
 
Hydro electric power
Hydro electric powerHydro electric power
Hydro electric power
 
Paint
PaintPaint
Paint
 
Paint
PaintPaint
Paint
 

Último

Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdf
ciinovamais
 
Beyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactBeyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global Impact
PECB
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdf
QucHHunhnh
 
The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptx
heathfieldcps1
 

Último (20)

Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..
 
Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdf
 
Web & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfWeb & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdf
 
Ecological Succession. ( ECOSYSTEM, B. Pharmacy, 1st Year, Sem-II, Environmen...
Ecological Succession. ( ECOSYSTEM, B. Pharmacy, 1st Year, Sem-II, Environmen...Ecological Succession. ( ECOSYSTEM, B. Pharmacy, 1st Year, Sem-II, Environmen...
Ecological Succession. ( ECOSYSTEM, B. Pharmacy, 1st Year, Sem-II, Environmen...
 
Z Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphZ Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot Graph
 
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
Explore beautiful and ugly buildings. Mathematics helps us create beautiful d...
 
Beyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactBeyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global Impact
 
psychiatric nursing HISTORY COLLECTION .docx
psychiatric  nursing HISTORY  COLLECTION  .docxpsychiatric  nursing HISTORY  COLLECTION  .docx
psychiatric nursing HISTORY COLLECTION .docx
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdf
 
Código Creativo y Arte de Software | Unidad 1
Código Creativo y Arte de Software | Unidad 1Código Creativo y Arte de Software | Unidad 1
Código Creativo y Arte de Software | Unidad 1
 
PROCESS RECORDING FORMAT.docx
PROCESS      RECORDING        FORMAT.docxPROCESS      RECORDING        FORMAT.docx
PROCESS RECORDING FORMAT.docx
 
This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.
 
Application orientated numerical on hev.ppt
Application orientated numerical on hev.pptApplication orientated numerical on hev.ppt
Application orientated numerical on hev.ppt
 
Paris 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityParis 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activity
 
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxSOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
 
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
 
The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptx
 
Measures of Dispersion and Variability: Range, QD, AD and SD
Measures of Dispersion and Variability: Range, QD, AD and SDMeasures of Dispersion and Variability: Range, QD, AD and SD
Measures of Dispersion and Variability: Range, QD, AD and SD
 
Class 11th Physics NEET formula sheet pdf
Class 11th Physics NEET formula sheet pdfClass 11th Physics NEET formula sheet pdf
Class 11th Physics NEET formula sheet pdf
 
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17  How to Extend Models Using Mixin ClassesMixin Classes in Odoo 17  How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
 

How to attract clients for your own business

  • 1. How To attract Clients For your Own Business How to do the marketing to attract more clients for a business. Kardan University
  • 2. Table Of Content  My Profile  What Is Marketing  Who Is Customer  Tips On How to attract and keep customers for a business.  References
  • 3. My Profile  Name: Ahmad Sameer Nawab  Department: BCE  Semester: 4th  Subject: Engineering Economy  Assignment Type: Research  Recommended By: Ali Mahir  Date: 1/9/2014
  • 4. Marketing  The management process through which goods and services move from concept to the customer.  It includes the coordination of four elements called the 4 P's of marketing:  (1) identification, selection and development of a product,  (2) determination of its price,  (3) selection of a distribution channel to reach the customer's place.  (4) development and implementation of a promotional strategy.
  • 5. Customer  A customer (sometimes known as a client, buyer, or purchaser) is the recipient of a good, service, product, or idea, obtained from a seller, vendor, or supplier for a monetary or other valuable consideration.  Customers are generally categorized into two types:  An intermediate customer or trade customer (more informally: "the trade") who is a dealer that purchases goods for re-sale.  An ultimate customer who does not in turn re-sell the things bought but either passes them to the consumer or actually is the consumer.
  • 6. Customer  In the world of customer service customers are categorized more often into two classes:  An external customer of an organization is a customer who is not directly connected to that organization.  An internal customer is a customer who is directly connected to an organization.  Internal customers are usually stakeholders, employees, or shareholders, but the definition also encompasses creditors and external regulators.
  • 7. • How To Attract Customers
  • 8. 1-Understand what you do What makes your business special? What is unique, different, important? Be able to clearly answer the question, "Why should I choose to turn my money over to your business when there are so many other choices." Remember that business is all about serving others. They are the only ones who will put money in your bank account. The more a business is about serving others and the less it is about you and your needs the better it will work.
  • 9. 2-Understand your customer Customers are the focal point of your business. Who are they? What motivates them? Are they rich or poor? Educated or not? Where are they? Create a mental image of a customer you would like to serve and use this image when you are creating marketing campaigns. Make sure that you direct your message to this customer and not to some general population. Really try to connect with people.
  • 10. 3- focus and direct your marketing efforts There are many ways to do this. Depending on who your customer is, some methods will work better than others. Once you understand who your customer is you will better be able to identify where he is to be found. The better you can focus and direct your marketing efforts to those people most likely to actually pay for what you do the better it will work. Some different media that may be useful to you: Direct Mail  Newspaper and Magazine  Yellow Pages  Signs and Billboards  Website  Pay Per Click  Vehicle Wrap
  • 11. 3- focus and direct your marketing efforts
  • 12. 4-Social Networks And Blogs • • • • • Facebook Twitter YouTube Daily motion LinkedIn
  • 13. 5-acquiring customers by referral  Once you have a few customers that like what you have to offer, enlist them to help you.  Most happy customers will gladly tell others about you, but most of the time they will not think about it unless you give them a reason or incentive.  Give Them Rewards For each referral.  Praise or otherwise recognize their help.  Provide incentives for them to continue referring others.
  • 14. 6-Do not forget about your customers
  • 15. 6-Do not forget about your customers  Keep your customers. A customer is like a prized possession. Do not forget about your customers. Everyone loves attention and has a need to know that others care about them. There are many ways to keep in touch with your customers. Mail A Newsletter.  Fax A Brochure  Use email to communicate  Use the telephone  Remember their birthday  Send them holiday cards (especially offbeat holidays like Thanksgiving)
  • 17. 8-Offer a guarantee A concern many people have when changing suppliers is the risk associated with the change. They may not be completely satisfied with their existing supplier but the risk of choosing a supplier who may be worse can prevent them from changing. Eliminate this concern and offer a guarantee.
  • 19. Resources  The Information Has Been Adapted From the following Websites.  Business Dictionary.com  Subinfocanada.about.com  Evergage.com  Skylinetradeshowtips.com  Blog.quicktapsurvey.com  Gorantransport.se  Wikipedia.com  Wikihow.com

Notas del editor

  1. Concept.1. Advertising: A briefly stated clear idea around which an ad or marketing campaign is organized.2. Product development: A clear, detailed description of the attributes and benefits of a new product that addresses the needs of the targeted customers.3. The reasoning behind an idea, strategy, or proposal with particular emphasis placed on the benefits brought on by that idea. Examples of concepts include the design for a new automobile or the pitch behind an advertising campaign.
  2. CustomerA party that receives or consumes products (goods or services) and has the ability to chose between different products and suppliesGoods2. Commerce: An inherently useful and relatively scarce tangible item produced from agricultural, construction, manufacturing, or mining activities. According to the UN Convention On Contract For The International Sale Of Goods, the term 'good' does not include (1) items bought for personal use, (2) items bought at an auction or foreclosure sale, (3) aircraft or oceangoing vessels.3. Economics: A commodity, or a physical, tangible item that satisfies some human want or need, or something that people find useful or desirable and make an effort to acquire it. Goods that are scarce (are in limited supply in relation to demand) are called economic goods, whereas those whose supply is unlimited and that require neither payment nor effort to acquire, (such as air) are called free goods.Service1. A valuable action, deed, or effort performed to satisfy a need or to fulfill a demand.2. Law: Formal delivery of a notice, summons, or writ.3. Banking: Payment of interest or loan installment, or dividends, as scheduled.Product1. A good, idea, method, information, object or service created as a result of a process and serves a need or satisfies a want. It has a combination of tangible and intangible attributes (benefits, features, functions, uses) that a seller offers a buyer for purchase. For example a seller of a toothbrush not only offers the physical product but also the idea that the consumer will be improving the health of their teeth.2. Law: A commercially distributed good that is (1) tangible personal property, (2) output or result of a fabrication, manufacturing, or production process, and (3) passes through a distribution channel before being consumed or used.3. Marketing: A good or service that most closely meets the requirements of a particular market and yields enough profit to justify its continued existence. As long as cars are manufactured, companies such as Michelin that produce tires fill the market need and continue to be profitable.
  3. StakeholderA person, group or organization that has interest or concern in an organization.Stakeholders can affect or be affected by the organization's actions, objectives and policies. Some examples of key stakeholders are creditors, directors, employees, government (and its agencies), owners (shareholders), suppliers, unions, and the community from which the business draws its resources.Not all stakeholders are equal. A company's customers are entitled to fair trading practices but they are not entitled to the same consideration as the company's employees.An example of a negative impact on stakeholders is when a company needs to cut costs and plans a round of layoffs. This negatively affects the community of workers in the area and therefore the local economy. Someone owning shares in an business such as Microsoft is positively affected, for example, when the company releases a new device and sees their profit and therefore stock price rise.ShareholderAn individual, group, or organization that owns one or more shares in a company, and in whose name the share certificate is issued.It is legal for a company to have only one shareholder. Also called (in the US) stockholder.Client1. General: Customer of a professional service provider, or the principal of an agent or contractor.
  4. WeblogA blog (a truncation of the expression web log)[1] is a discussion or informational site published on the World Wide Web and consisting of discrete entries ("posts") typically displayed in reverse chronological order (the most recent post appears first). Until 2009 blogs were usually the work of a single individual, occasionally of a small group, and often covered a single subject. More recently "multi-author blogs" (MABs) have developed, with posts written by large numbers of authors and professionally edited. MABs from newspapers, other media outlets, universities, think tanks, advocacy groups and similar institutions account for an increasing quantity of blog traffic. The rise of Twitter and other "microblogging" systems helps integrate MABs and single-author blogs into societal newstreams. Blog can also be used as a verb, meaning to maintain or add content to a blog.The emergence and growth of blogs in the late 1990s coincided with the advent of web publishing tools that facilitated the posting of content by non-technical users. (Previously, a knowledge of such technologies as HTML and FTP had been required to publish content on the Web.)
  5. Do proper follow-up using auto-respondersFree recorded messages are a great way to educate and keep in touch with your customers
  6. BrandUnique design, sign, symbol, words, or a combination of these, employed in creating an image that identifies a product and differentiates it from its competitors. Over time, this image becomes associated with a level of credibility, quality, and satisfaction in the consumer's mind (see positioning). Thus brands help harried consumers in crowded and complex marketplace, by standing for certain benefits and value. Legal name for a brand is trademark and, when it identifies or represents a firm, it is called a brand name. See also corporate identity.