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William Shaun Markey • 560 Dorset Court, Naperville, Il 60540 • 630-352-7126 • shaunmarkey1@gmail.com • www.linkedin.com/in/wsmarkey/ 
STRATEGY - 
Retail Environments 
Business Objective 
Resolve shopper navigation issues 
and drive sales in the napkin category 
at Kroger. 
Obstacle 
Customer clean-store policies. 
Actions 
Leveraged the GP Strategic Design 
Center to create a full-scale retail 
prototype with: 
• Clear segment color coding 
• Engaging life-style photography 
• Easy-to-read, easy-to-navigate 
signage 
Results 
• Simplified the consumer shopping 
experience elevating sales +36% 
• Ignigted consumer business profitability 
from $700M in ‘95 to +$5B in ’08

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New GPDC Case Study 11.23.14

  • 1. William Shaun Markey • 560 Dorset Court, Naperville, Il 60540 • 630-352-7126 • shaunmarkey1@gmail.com • www.linkedin.com/in/wsmarkey/ STRATEGY - Retail Environments Business Objective Resolve shopper navigation issues and drive sales in the napkin category at Kroger. Obstacle Customer clean-store policies. Actions Leveraged the GP Strategic Design Center to create a full-scale retail prototype with: • Clear segment color coding • Engaging life-style photography • Easy-to-read, easy-to-navigate signage Results • Simplified the consumer shopping experience elevating sales +36% • Ignigted consumer business profitability from $700M in ‘95 to +$5B in ’08