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IT Transformation Case Studies I: From CSP to Next Generation Operator Eric Kisiel Dir. of Platform Integration – Engineering December 2009
Charter Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Personal experience ,[object Object],[object Object],[object Object],[object Object],[object Object]
Operational transformation  is the cost of doing business ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Charter’s transformation over the last 3 years ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Keys to success ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The value of industry standards provided by TMForum ,[object Object],[object Object],[object Object],[object Object]
About Sigma Systems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What We Do ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sigma Delivers the Service Layer ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
TeleManagement Forum eTOM model Sigma
Service Layer Information ,[object Object],[object Object]
The Next Generation Services Layer ,[object Object],[object Object],[object Object],[object Object],[object Object]
Eric Kisiel Director of Platform Integration Charter Communications [email_address] Brian Cappellani CTO Sigma Systems [email_address] Thank You

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From Communications Service Provider To Next Generation Operator

  • 1. IT Transformation Case Studies I: From CSP to Next Generation Operator Eric Kisiel Dir. of Platform Integration – Engineering December 2009
  • 2.
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  • 14. Eric Kisiel Director of Platform Integration Charter Communications [email_address] Brian Cappellani CTO Sigma Systems [email_address] Thank You

Notas del editor

  1. SMP’s Service Creation Environment allow the definition of services, packages and bundles and associated provisioning and fulfillment processes to support Service Planning and Deployment. Service Topology Manager and its associated models support resource definition and allocation to services. These models are used directly by SMP as part of the service activation and management process Service Provisioning and Activation are the key operational use cases and capabilities of SMP SMP’s advanced order management and handling capabilities support the ability to manage scenarios above and beyond direct network activation (e.g. long running orders such as LNP, CLEC activities) Service Diagnostic Manager and SMP’s rich information model allow SMP to play in the Assurance area – supporting subscriber service-centric diagnostics and advanced reporting about subscribers and their service history