From Communications Service Provider To Next Generation Operator
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Eric Kisiel of Charter and Brian Cappellani of Sigma Systems gave this presentation to telecom operators at Telemanagement Forum's Management World - Americas event in December 2009. It covers how service providers can unify their services layer to more easily create & deliver triple-play bundles.
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From Communications Service Provider To Next Generation Operator
- 1. IT Transformation Case Studies I: From CSP to Next Generation Operator Eric Kisiel Dir. of Platform Integration – Engineering December 2009
- 11. TeleManagement Forum eTOM model Sigma
- 14. Eric Kisiel Director of Platform Integration Charter Communications [email_address] Brian Cappellani CTO Sigma Systems [email_address] Thank You
Notas del editor
- SMP’s Service Creation Environment allow the definition of services, packages and bundles and associated provisioning and fulfillment processes to support Service Planning and Deployment. Service Topology Manager and its associated models support resource definition and allocation to services. These models are used directly by SMP as part of the service activation and management process Service Provisioning and Activation are the key operational use cases and capabilities of SMP SMP’s advanced order management and handling capabilities support the ability to manage scenarios above and beyond direct network activation (e.g. long running orders such as LNP, CLEC activities) Service Diagnostic Manager and SMP’s rich information model allow SMP to play in the Assurance area – supporting subscriber service-centric diagnostics and advanced reporting about subscribers and their service history