Strategie Smart per le aziende italiane, ecco le soluzioni che trasformano l'impresa

1. Strategie Smart per le aziende italiane,
ecco le soluzioni che trasformano l'impresa
Lorenzo Fava
Collaboration Sales Specialist - Italy
24 ottobre 2013
© 2013 Cisco and/or its affiliates. All rights reserved.
1

2. La Nuova Normalità......
Mercati Remoti
Riduzione degli staff Erosione del Fatturato
e del Margine
Crisi Economica
Credit Crunch
Globalizzazione
Incertezza
Riduzione dei Budget
Competizione
Feroce
Volatilità
.....è molto complicata
© 2013 Cisco and/or its affiliates. All rights reserved.
Cisco and/or its affiliates. All rights reserved.
2

3. .....e molto nuova!
Conoscenza
Glocal
Mobilità
Social Network
Condivisione
Formazione
Continua
Video
Tempo Reale
Virtualizzazione
Comunità
Network Effect
Crowdsourcing
Digitalizzazione
Blog e Wiki
© 2013 Cisco and/or its affiliates. All rights reserved.
Cisco and/or its affiliates. All rights reserved.
Interage
Web 2.0
3

4. Nella Knowledge Economy le Aziende devono
reinventarsi ogni 3-5 anni o rischiare di essere
superate
© 2013 Cisco and/or its affiliates. All rights reserved.
Cisco and/or its affiliates. All rights reserved.
4

5. Nella Social Economy le Aziende devono ridefinire
il proprio paradigma di relazione con tutti gli
stakeholders e non solo con i propri clienti
© 2013 Cisco and/or its affiliates. All rights reserved.
Cisco and/or its affiliates. All rights reserved.
5

6. Every
Business
is Digital
© 2013 Cisco and/or its affiliates. All rights reserved.
Cisco and/or its affiliates. All rights reserved.
6

7. Every Company
is Digital
© 2013 Cisco and/or its affiliates. All rights reserved.
Cisco and/or its affiliates. All rights reserved.
7

8. Every
Job is Digital
© 2013 Cisco and/or its affiliates. All rights reserved.
Cisco and/or its affiliates. All rights reserved.
8

9. Every
Process
is Digital
© 2013 Cisco and/or its affiliates. All rights reserved.
Cisco and/or its affiliates. All rights reserved.
9

10. Shadow IT
E’ l’Information Technology non
gestito dalle divisioni IT
Entro il 2020 rappresenterà il
90% degli acquisti IT
Line of Business
© 2013 Cisco and/or its affiliates. All rights reserved.
Cisco and/or its affiliates. All rights reserved.
10

11. © 2013 Cisco and/or its affiliates. All rights reserved.
2011
Cisco Confidential
11

12. La Scelta
© 2011 Cisco and/or its affiliates. All rights reserved.
© 2013 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
12
12

13. SCELTA E FLESSIBILITA’
© 2013 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
1313

14. DIMINISHING IMPORTANCE
“Software made by Microsoft now
runs on less than a quarter of
Internet devices—down from
over 90% just 4 years ago.”
–CNET
Source: Gartner, IDC, Apple, Google, Enders Analysis
© 2013 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
14

15. ..
If you count Smartphones, and Tablets, Microsoft is 20% of the “daily computing devices” that users interact
with…
© 2013 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
15

16. L’approccio Cisco, completo
…e svincolato dal device
© 2011 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
16

17. #1 IP Telephony
© 2013 Cisco and/or its affiliates. All rights reserved.
17

18. #1 TelePresence
© 2013 Cisco and/or its affiliates. All rights reserved.
18

19. #1 Web conferencing
© 2013 Cisco and/or its affiliates. All rights reserved.
19

20. #1 Contact Center
© 2013 Cisco and/or its affiliates. All rights reserved.
20

21. #1 Unified
Communications
© 2013 Cisco and/or its affiliates. All rights reserved.
21

22. Cisco Collaboration
Nativamente
Standard
Presence
Voce
Video
IM
Unified
Collaboration
Infrastructure
On Premises
© 2013 Cisco and/or its affiliates. All rights reserved.
2011
Hybrid
Cloud
Cisco Confidential
22

23. un futuro molto prossimo…
ogni device … ogni browser
Cisco Jabber
© 2011 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
23

24. “WebRTC
is
a
new
front
in
the
long
war
for
an
open
and
unencumbered
web”
Brendan Eich
- Mozilla CTO and inventor of Javascript
© 2013 Cisco and/or its affiliates. All rights reserved.
2011
Cisco Confidential
24

25. Reinventing Collaboration with Consumers
Consumer
Public Internet
Public Internet
Contact Center
© 2011 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
25

26. Immaginate un mondo dove il vostro telefono, il
Televisore ed il computer possono tutti
comunicare su una piattaforma comune.
Immaginate che sia facile aggiungere il video, la
chat e peer-to-peer data sharing alle vostre
applicazioni web. Questa è la vision di WebRTC.
© 2013 Cisco and/or its affiliates. All rights reserved.
2011
Cisco Confidential
26

27. Cisco Business Edition 6000
La soluzione smart per l’azienda italiana
© 2013 Cisco and/or its affiliates. All rights reserved.
Cisco and/or its affiliates. All rights reserved.
27

28. New
Call Control
CUCM
Voicemail
Unity Connection
1000 Users
1000 VM/
UM Users
Virtualized: Hypervisor
installed
Convenient:
Application install files
loaded
© 2013 Cisco and/or its affiliates. All rights reserved.
IM &
Presence
1000 IM&P
Users
Paging
Contact
Center CCX
Emergency
Responder
CER
Video
Interworking
VCS
50
Users /
Group
100
Agents
1000
Phones
100 Traversal &
100 nonTraversal
Provisioning
PCP
1000 Users
Other
Collaboration
Applications
Cisco or CDN
Partner
Medium Density Server: up to 1200 devices
(4 applications + management)
High Density Server: up to 2500 devices
(8 applications + management)
New
Cisco Confidential
28

29. Cisco IP and Client Portfolio
Business
Communication
Basic Voice
Communication
Cisco Unified IP
Phone 6900 Series
Cisco Unified SIP
Phone 3900 Series
Advanced Professional
Media
Advanced Business
Communication
Cisco Unified IP
Phone 8800 & 8900
Series
Cisco Unified IP
Phone 7900 Series
Advanced
Collaborative Media
Cisco Unified IP Phone
9900 Series
Telepresence Desktop,
Meeting Room,
Endpoints
Cisco EX, MX, SX &
CTS Series
c
Cisco Desktop Collaboration Experience DX600
Cisco Jabber on Any Device
New Unified IP Endpoints Introduced within the Last 2 Months
© 2013 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
29
29

30. Enabling In-Person Experiences for All
Immersive
Multipurpose
Personal
Solution
SX20
Quick
Set
EX60 / 90
Profile
Dual 65 / 55
C90
C60
C40
TX9000
Cisco Jabber
Video for
TelePresence
Profile
65 / 55 / 42
Vertical
MX200
MX300
Extensions
TX 1300
Cisco Jabber
Cisco WebEx
Healthcare
Education
© 2012 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
30

31. Cisco Jabber
Secure Unified Presence, IM, Voice, Video, Messaging, Desktop Sharing, and Conferencing
All-in-One UC Application
One-to-One ⏐ One-to-Few ⏐ Real-Time
© 2013 Cisco and/or its affiliates. All rights reserved.
• Presence, IM
• Voice, video, voice messaging
• Desktop sharing, conferencing
Collaborate from
Any Workspace
• PC, Mac, tablet, smartphone
• On-premises and cloud
• Integration with
Microsoft Office
Cisco Confidential
31
31

32. Cisco TelePresence MX300 G2
Share
presentations
locally
Replace the
projector
Integrated with your
BYOD for richer
collaboration
Join an audio
conference or dial a
phone
Common CUCM
Dialplan and features
© 2013 Cisco and/or its affiliates. All rights reserved.
Connect with
WebEx users
anywhere
WebEx enabled
Telepresence
Intelligent
Proximity
32

33. Unified
Collaboration
Infrastructure
On Premises
© 2013 Cisco and/or its affiliates. All rights reserved.
Hybrid
Cloud
Cisco Confidential
33

34. Cisco Live 2014 arriva a Milano
•
Milano: Centro Congressi, 27-31 Gennaio
•
6,500 partecipanti: dagli IT Leader agli Sviluppatori
•
World of Solutions: oltre 100 POD Cisco e Technology Partner
•
Uno degli eventi di formazione più innovativi del settore
Presentation_ID
© 2013 Cisco and/or its affiliates. All rights reserved.
Cisco Public

35. Thank you.