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Global from the Get Go
product strategy for international roadmap

Talia Baruch
Senior Manager, International Product | LinkedIn
The world’s largest professional network
build it before you need it, so it’s there when you do.
238

238M+

212

145

Members Worldwide
Growing at 2+ members/second

90
55
32
2

4

8

2004

2005

2006

17

2007

2008

2009

2010

LinkedIn Members (Millions)

2011

2012

2013
We’re currently supporting 20 languages

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013
3 international product principles:
1. Identify.

Local vs global target users.

2. Optimize.

I18n-integrated dev/design.

3. Scale.

Ecosystem infrastructure.
1. Identify target users| Local vs global
•

Who are you optimizing for?

•

Put yourself in the users’ shoes. All users.
Who are you optimizing for?

Talia Baruch, International Product

7
Are you delivering
your local users’ needs & wants?

Is traditional car rental service relevant in China?

Talia Baruch, International Product

8
Local vs Global consumption
GLOBAL

YES
NO

Localize UI
and UX
performance

Don’t localize
UI. Keep full
UX EN only.

Mixed language UI = bad UX
Talia Baruch, International Product

9
2. Optimize | I18n-integrated dev/design
•

I18n support baked upfront in product dev/design phase after EN
prototype iterations and before code complete.
o
o
o
o
o
o

Unicode
Auto-layout
Concatenation (good & bad)
Variables, text extraction from code
XIB (NIB) Interface-build bundles vs code based
Pseudo-localization

•

Simple, intuitive, universal UED.

•

Geo-customized features:
o
o
o
o
o

Independent locale libraries for creative assets, glyphs.
APIs with local networks.
Data standardization.
Relevance algorithm.
International SEO.
Simple UI is good for UX,
but it’s even better for international UX!

•
•
•
•
•
•

Text-less images, single word CTA buttons
Iconification: locale independent glyphs vs embedded Sprite images
Auto-layout
Dust templates
DaVinci/Katy
Pseudo-localization product sign off before l10n
Native look & feel

Asia

Germany

India

Brazil

Talia Baruch, International Product

give a little bit of delight

Global
(German UI)
Native look ‘n feel (India IP)

Talia Baruch, International Product

13
3. SCALE | ecosystem infrastructure

•

Build once. Leverage.

•

Horizontal i18n solutions for multilingual sprint launches.

•

Modular, customizable frameworks for reuse leveraging.
The power of LinkedIn’s network effects
Member growth and
engagement

Relevant
and valuable
products
and services

Technology
platform

Critical
mass
of data
Act global | think local
International High Education

CASE STUDY
LinkedIn University Pages: an international story

18
Student global penetration
35,000,000

30,000,000

25,000,000

20,000,000

15,000,000

10,000,000

5,000,000

0
China

India

LI students

US

Russia

Brazil

Indonesia

Japan

Total students in-country

Korea (S)

Turkey

Germany

Egypt

UK

Argentina
Translatable copy & visual
Alumni

In/out state
tuition

Financial
aid/Grant
scholarship

SAT/ACT

State/City
College
Indexing relevant fields of study for International
Homeland
Security

Urban Ministry

Funeral
Embalming

Pastoral
Studies

JROTC (junior
reserve officers
training corps)

Honors
Program

IEP (individual
education plan)

PreEngineering

Space
Orientation
Science

Winery

Horticulture

• In Indonesia?
• In Malaysia?
Standardization: titles and schools
Getting all international school names right
and within their relevant hierarchical
campus structure and affiliates is a challenge!

Do these seniority titles mean the
same in Japan vs in the Netherlands?

UCSF
 Mission Bay
campus






Manager
Senior Manager
Director
Chief Executive

 Laurel
Heights
 SF Hospital

Tel Aviv Univ

N/A
Adapting filters to showcase relevant schools
based on career outcome
Facilitating schools descriptions
APPENDIX
Key I18n requirements integrated in product
dev/design phase






•
•
•

Unicode for end-to-end coding.
Multilingual fonts support for all character sets in covered browsers.
Text extracted from code and stored in .resource/.properties.
Auto-layout for text expansion/contraction in dialog boxes.
Complete phrase strings for context translation. (joined key values)
Pseudo-localization.
Primal & premium design (eg, “Katified” simplified).
Locale creative libraries = independent reuse for local relevance.
Built-in content-type serving for user language and geo relevance.

10/17/2013

Talia Baruch, International Product

27

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Global from get go tb oct17

  • 1. Global from the Get Go product strategy for international roadmap Talia Baruch Senior Manager, International Product | LinkedIn
  • 2. The world’s largest professional network build it before you need it, so it’s there when you do. 238 238M+ 212 145 Members Worldwide Growing at 2+ members/second 90 55 32 2 4 8 2004 2005 2006 17 2007 2008 2009 2010 LinkedIn Members (Millions) 2011 2012 2013
  • 3.
  • 4. We’re currently supporting 20 languages 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013
  • 5. 3 international product principles: 1. Identify. Local vs global target users. 2. Optimize. I18n-integrated dev/design. 3. Scale. Ecosystem infrastructure.
  • 6. 1. Identify target users| Local vs global • Who are you optimizing for? • Put yourself in the users’ shoes. All users.
  • 7. Who are you optimizing for? Talia Baruch, International Product 7
  • 8. Are you delivering your local users’ needs & wants? Is traditional car rental service relevant in China? Talia Baruch, International Product 8
  • 9. Local vs Global consumption GLOBAL YES NO Localize UI and UX performance Don’t localize UI. Keep full UX EN only. Mixed language UI = bad UX Talia Baruch, International Product 9
  • 10. 2. Optimize | I18n-integrated dev/design • I18n support baked upfront in product dev/design phase after EN prototype iterations and before code complete. o o o o o o Unicode Auto-layout Concatenation (good & bad) Variables, text extraction from code XIB (NIB) Interface-build bundles vs code based Pseudo-localization • Simple, intuitive, universal UED. • Geo-customized features: o o o o o Independent locale libraries for creative assets, glyphs. APIs with local networks. Data standardization. Relevance algorithm. International SEO.
  • 11. Simple UI is good for UX, but it’s even better for international UX! • • • • • • Text-less images, single word CTA buttons Iconification: locale independent glyphs vs embedded Sprite images Auto-layout Dust templates DaVinci/Katy Pseudo-localization product sign off before l10n
  • 12. Native look & feel Asia Germany India Brazil Talia Baruch, International Product give a little bit of delight Global (German UI)
  • 13. Native look ‘n feel (India IP) Talia Baruch, International Product 13
  • 14. 3. SCALE | ecosystem infrastructure • Build once. Leverage. • Horizontal i18n solutions for multilingual sprint launches. • Modular, customizable frameworks for reuse leveraging.
  • 15. The power of LinkedIn’s network effects Member growth and engagement Relevant and valuable products and services Technology platform Critical mass of data
  • 16.
  • 17. Act global | think local International High Education CASE STUDY
  • 18. LinkedIn University Pages: an international story 18
  • 19. Student global penetration 35,000,000 30,000,000 25,000,000 20,000,000 15,000,000 10,000,000 5,000,000 0 China India LI students US Russia Brazil Indonesia Japan Total students in-country Korea (S) Turkey Germany Egypt UK Argentina
  • 20. Translatable copy & visual Alumni In/out state tuition Financial aid/Grant scholarship SAT/ACT State/City College
  • 21. Indexing relevant fields of study for International Homeland Security Urban Ministry Funeral Embalming Pastoral Studies JROTC (junior reserve officers training corps) Honors Program IEP (individual education plan) PreEngineering Space Orientation Science Winery Horticulture • In Indonesia? • In Malaysia?
  • 22. Standardization: titles and schools Getting all international school names right and within their relevant hierarchical campus structure and affiliates is a challenge! Do these seniority titles mean the same in Japan vs in the Netherlands? UCSF  Mission Bay campus     Manager Senior Manager Director Chief Executive  Laurel Heights  SF Hospital Tel Aviv Univ N/A
  • 23. Adapting filters to showcase relevant schools based on career outcome
  • 25.
  • 27. Key I18n requirements integrated in product dev/design phase       • • • Unicode for end-to-end coding. Multilingual fonts support for all character sets in covered browsers. Text extracted from code and stored in .resource/.properties. Auto-layout for text expansion/contraction in dialog boxes. Complete phrase strings for context translation. (joined key values) Pseudo-localization. Primal & premium design (eg, “Katified” simplified). Locale creative libraries = independent reuse for local relevance. Built-in content-type serving for user language and geo relevance. 10/17/2013 Talia Baruch, International Product 27