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HIGH VALUE MEDIA
PLACEMENT STRATEGIES


       Moderator
       Artie Bulgrin
       SVP, Research and Analytics
       ESPN
Insights for the Future of Online
Video Commercialization




Stacey Lynn Schulman                      Lisa Quan
Sr. Vice President                          Vice President
Ad Sales & Sports Research   Director of Audience Analysis
Turner Broadcasting System                 MAGNAGLOBAL
TV Everywhere – The Elegant Solution
      Stakeholder           Concern                Interest                 Solution
                    Broadband HH do not
                                           Protect Exclusivity of    • Authentication
MSO                 subscribe to cable/
                                           Content Distribution        requirement
                    satellite/telco
                                                                     • Greater ad load
                                                                       monetizes inventory
                                           Expand Access of
                    Sustainable Internet   content library to grow   • Extended screen
Content Provider                                                       measurement expands
                    video business model   viewership across
                                           platforms                   audience delivery for
                                                                       program valuation and
                                                                       marketplace currency
                                                                     • Disabled fast-
                                           Viewer Control (fast
                                                                       forwarding through
                                           forwarding) diminishes
Advertiser          Commercial skipping                                commercial breaks in
                                           communication value of
                                                                       on-demand
                                           advertising
                                                                       environments
                                                                     • Expanded access to
                                                                       content
                                           Wider Access and          • Fresher content
Viewer              Content availability   Control of Viewer         • Greater control of
                                           Experience                  experience thru
                                                                       greater variety of
                                                                       on-demand platforms
The Million Dollar Question
Will consumers watch full length television programs
online with a full linear ad load?
• What is the optimal online ad load that maximizes
  both the consumer experience, as well as
  advertising exposure and revenue?
• Is viewing to 30-minute shows (comedies) and
  60-minute shows (dramas) affected differently
  by varying degrees of advertising load
Background
No real world research
• Previous studies involved attitudinal research
• Lack of solid consumer behavior data
• Most survey based studies were directionally the same,
  revealing online advertising acceptance has largely
  been studied
  – In comparison to television
  – Across demographic groups
  – Based in general acceptance
• Results had conflicting findings
• Some behavioral research emerged in last 6 months
  (CW/Freewheel)
Problems
Is it too late?
Is it too late to introduce greater commercialization into
the online video space?
• Consumer attitude reporting is fulfilled
  – Easier to achieve
  – Multiple sources but not entirely cohesive
• More exacting research on consumer behavior is missing
  – Need is strong and growing for actual behavior
  – Technologically complicated
  – Commitment by parties involved
     • Time
     • Money
     • Platform
     • Content
Methods
A first step
Turner and MAGNAGLOBAL partnered in order
to get a first look
• Designed study to give users an unobtrusive and
  unbiased viewing experience
• Expectations of uncovering differences in claimed
  versus observed online tune-out
  – Self report data subject to speculation
  – Mechanical observational methods are not open
    to conjecture
We Tested Turner’s Most Recent Episodes
7 Days After Linear Air
Research Design




• Online multivariate test design using Turner and
  Optimost technology
• Panelists were randomly selected once arriving at
  TNT.tv or TBS.com – not pre-recruited to participate
• This was a “blind” test – consumers were completely
  unaware of our intervention
Research Design




• Fast forwarding was disabled during the ad breaks, but was
  enabled during the program content, simulating Turner’s
  current TV Everywhere environment
Research Design




• Ad load was varied across 6 test cells
  – Included a mix of different ad creative and network promos,
    as well as :30’s ad :15’s
• Optimost randomly selected, rotated and served ads from
  a pool of TV commercials provided by Magna & Turner,
  eliminating bias
Panelists Were Randomly Assigned to
One of Three Test Cells
      TNT Dramas = 5 ad blocks                                                     TBS Comedies = 4 ad blocks
          Cell 1                                             Cell 2                                                 Cell 3
     Linear+ Ad Load                                    Modified Ad Load                                       Online Ad Load



     20 Min Ad Load                                       10 Min Ad Load                                    1:15 Min Ad Load
          Cell 1                                               Cell 2                                               Cell 3
     Linear+ Ad Load                                       Linear Ad Load                                      Online Ad Load



     16 Min Ad Load                                        8 Min Ad Load                                       1 Min Ad Load


n = 1000+ per cell. Note: on average, hour long original TNT dramas contain ~17.5 mins of non-program content, including
national and local commercials, as well as network promotion. TBS original comedies, such as Meet The Browns, contain
~8 minutes of non-program content.
MAGNAGLOBAL Partnership Provided
Turner With Multiple Brand Categories

• Automotive      • Health & Beauty
• Beverages       • Pharma
• Consumer        • QSR
  Electronics     • Technology
• Durable Goods   • Tourism
• Entertainment




                                        14
Advanced Technical Implementation was Essential
to Precisely Measure Time Spent Viewing
Stream viewing and ad viewing were both tracked in
5 second increments to ensure precision in analysis




                   Optimost Beacons
                                      V. Start   5   10   15       20
                                      0          5   10   Ad Block
What Did We Already Know About How
Consumers Watch Long Form Content Online?
On average, consumers watch about half of full length sitcoms
and dramas on TBS.com and TNT.tv with limited ad load
                2010 Original Series Multiplatform Viewing Summary - TBS and TNT
                Through Linear Premieres of June 31, 2010

                                                                     Online2                       VOD3

                                                          Avg. Episode     Estimated       Avg. #
                                                           Starts (000)   TSV per Ep.    Orders (000)   Avg. TSV
                                                 Episodes Per Episode     Start (mins)   Per Episode    per Order
               Meet the Browns                       16        67              16            308           21
               My Boys                               2         74              18            97            21
               Neighbors from Hell                   10        39              16            115           18

                                                                     Online2                       VOD3

                                                          Avg. Episode     Estimated       Avg. #
                                                           Starts (000)   TSV per Ep.    Orders (000)   Avg. TSV
                                                 Episodes Per Episode     Start (mins)   Per Episode    per Order
               The Closer                             3        170             23            317           36
               Rizzoli and Isles                      3        190             29            312           41
               Hawthorne                              6         97             24            216           38
               Memphis Beat                           6         84             29            221           39
               Leverage                               7        176             29            301           38



Source: Broadband data from Omniture; VOD data from Rentrak.
TNT Viewing Pattern is the Same
Regardless of Length of Ad Breaks
                                      % of Panelists Viewing by Segment
100%
                                                                                                   Episode credits
  80%

  60%

  40%

  20%

    0%




                       Linear+ Ad Load                              Modified Ad Load   Online Ad Load

n = Total Sample. Differences across cells are not statistically significant.
Varying Ad Loads Did Not Affect
Time Spent Viewing
Viewers watched ~29 minutes across all 3 test cells
Consumers watched more of the program in the Modified and Online
Ad Load scenarios, but they do not watch longer
               Average Minutes Viewed per Viewer
                 and % Program Completion Rate




                              30                                             29
                             Mins                                           Mins         26
                                                                                        Mins

                            (49%)                                           (56%)       (59%)

               Linear+ Ad Load                                Modified Ad Load      Online Ad Load

n = Total Sample. Differences across cells are not statistically significant.
TNT Online Video Commercial Retention
Rate is HIGHER Than Live Television

                                  Commercial Retention Rates on TNT

                                                                                      100%                             98%
                      92%                              94%




                  Live TV                      Linear+ Ad                      Modified Ad                  Online Ad Load
                                                  Load                           Load

“Commercial Retention Rate” = live commercial rating/live program content rating for Live TV and average # panelists
viewing per ad minute/average # panelists viewing per program content minute. n = Total Sample.
TBS Viewing Behavior Follows a
  Similar Pattern
  Excessive, Linear+ Ad Load shows slightly steeper decline
                                     % of Panelists Viewing by Segment
100%

80%                                                                                                                   Episode credits

60%

40%

20%

 0%
           Show    Ad Block 1   Show    Ad Block 2   Show    Ad Block 3   Show    Ad Block 4   Show
         Segment 1            Segment 2            Segment 3            Segment 4            Segment 5

                             Linear+ Ad Load                          Linear Ad Load                        Online Ad Load

  n = Total Sample. Note: Heavy Ad Load exceeds TBS’ current linear ad load for original comedies by ~8 minutes.
  Differences across cells are not statistically significant.
Varying Ad Loads Did Not Affect
Time Spent Viewing
Viewers watched for ~14 minutes across all 3 test cells
Consumers watched more of the program in the Modified and
Online Ad Load scenarios, but they do not watch longer
               Average Minutes Viewed per Viewer
                 and % Program Completion Rate


                              15                                             14
                             Mins                                           Mins          13
                                                                                         Mins



                            (37%)                                           (45%)       (40%)

               Linear+ Ad Load                                  Linear Ad Load      Online Ad Load

n = Total Sample. Differences across cells are not statistically significant.
Commercial Retention for Linear
Ad Load Online is on Par with Live TV
Linear+ Ad Load was well in excess of Linear
Ad Load and resulted in more ad skipping
                                  Commercial Retention Rates on TBS

                      96%                                                              92%                             93%
                                                      79%




                  Live TV                      Linear+ Ad                  Linear Ad Load Online Ad Load
                                                  Load

“Commercial Retention Rate” = live commercial rating/live program content rating for Live TV and average # panelists
viewing per ad minute/average # panelists viewing per program content minute. Note: Heavy Ad Load exceeds TBS’
current linear ad load for original comedies by ~8 minutes. n = Total Sample.
What We Learned
• Time Spent Viewing
  Regardless of ad load, consumers will spend approximately the
  same amount of time watching full length episodes online
• Commercial Retention
  Commercial audience retention in an online environment is
  equal to or better than Live TV for full length episodes
  – These findings are consistent for both hour-long dramas and
    half-hour sitcoms
• Advertising Exposure
  Online episodes with ad loads resembling traditional linear
  television drive significantly more ad exposures than limited
  advertising scenarios
Conclusions
Agency perspectives
There is clear opportunity
• Fall-off in viewership minimal after first break
  – Significant number of people watched to conclusion
• Suggests that audiences will accept expanded
  advertising in online video
  – More inventory means more brands can participate
Conclusions
Agency perspectives
There is more work to be done
• Study viewer behavior during online video consumption
• Compare online video engagement versus traditional
  television
• Determine ad-avoidant behaviors occurring when
  watching online video; explore ways to counter
  – Minimizing
  – Muting
• Identify differences in viewing by genre
  – Dramas, comedies, reality, etc.
Conclusions
Agency perspectives
• Further evolution of accountability
  – Nielsen’s Extended Screen initiative very limited right now
     • Requires identical commercial loads
     • No full agreement by content owners
  – Measurement should be tailored to the process, not the other
    way around
  – TV Everywhere is not necessarily the definitive answer
     • Represents the blending of metrics
     • Even C3 was not meant to be a final currency

• Future needs will push innovation
  – Demographic and behavioral targeting
Conclusions
Media perspective
• TV Everywhere is a WIN-WIN-WIN-WIN
  for the industry
  – WIN for Viewers – More content on more platforms at
    no additional cost
  – WIN for Cable Operators – Better offering for their customers
  – WIN for Cable Networks – More platforms and more viewing
    for harder to reach viewers
  – WIN for Advertisers – More impressions and better
    demographics for their TV advertising
• Online commercialization is a well-tolerated trade-off
  for consumers to avoid paying for content
Questions

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High Value Media Placement Strategies

  • 1. HIGH VALUE MEDIA PLACEMENT STRATEGIES Moderator Artie Bulgrin SVP, Research and Analytics ESPN
  • 2.
  • 3. Insights for the Future of Online Video Commercialization Stacey Lynn Schulman Lisa Quan Sr. Vice President Vice President Ad Sales & Sports Research Director of Audience Analysis Turner Broadcasting System MAGNAGLOBAL
  • 4. TV Everywhere – The Elegant Solution Stakeholder Concern Interest Solution Broadband HH do not Protect Exclusivity of • Authentication MSO subscribe to cable/ Content Distribution requirement satellite/telco • Greater ad load monetizes inventory Expand Access of Sustainable Internet content library to grow • Extended screen Content Provider measurement expands video business model viewership across platforms audience delivery for program valuation and marketplace currency • Disabled fast- Viewer Control (fast forwarding through forwarding) diminishes Advertiser Commercial skipping commercial breaks in communication value of on-demand advertising environments • Expanded access to content Wider Access and • Fresher content Viewer Content availability Control of Viewer • Greater control of Experience experience thru greater variety of on-demand platforms
  • 5. The Million Dollar Question Will consumers watch full length television programs online with a full linear ad load? • What is the optimal online ad load that maximizes both the consumer experience, as well as advertising exposure and revenue? • Is viewing to 30-minute shows (comedies) and 60-minute shows (dramas) affected differently by varying degrees of advertising load
  • 6. Background No real world research • Previous studies involved attitudinal research • Lack of solid consumer behavior data • Most survey based studies were directionally the same, revealing online advertising acceptance has largely been studied – In comparison to television – Across demographic groups – Based in general acceptance • Results had conflicting findings • Some behavioral research emerged in last 6 months (CW/Freewheel)
  • 7. Problems Is it too late? Is it too late to introduce greater commercialization into the online video space? • Consumer attitude reporting is fulfilled – Easier to achieve – Multiple sources but not entirely cohesive • More exacting research on consumer behavior is missing – Need is strong and growing for actual behavior – Technologically complicated – Commitment by parties involved • Time • Money • Platform • Content
  • 8. Methods A first step Turner and MAGNAGLOBAL partnered in order to get a first look • Designed study to give users an unobtrusive and unbiased viewing experience • Expectations of uncovering differences in claimed versus observed online tune-out – Self report data subject to speculation – Mechanical observational methods are not open to conjecture
  • 9. We Tested Turner’s Most Recent Episodes 7 Days After Linear Air
  • 10. Research Design • Online multivariate test design using Turner and Optimost technology • Panelists were randomly selected once arriving at TNT.tv or TBS.com – not pre-recruited to participate • This was a “blind” test – consumers were completely unaware of our intervention
  • 11. Research Design • Fast forwarding was disabled during the ad breaks, but was enabled during the program content, simulating Turner’s current TV Everywhere environment
  • 12. Research Design • Ad load was varied across 6 test cells – Included a mix of different ad creative and network promos, as well as :30’s ad :15’s • Optimost randomly selected, rotated and served ads from a pool of TV commercials provided by Magna & Turner, eliminating bias
  • 13. Panelists Were Randomly Assigned to One of Three Test Cells TNT Dramas = 5 ad blocks TBS Comedies = 4 ad blocks Cell 1 Cell 2 Cell 3 Linear+ Ad Load Modified Ad Load Online Ad Load 20 Min Ad Load 10 Min Ad Load 1:15 Min Ad Load Cell 1 Cell 2 Cell 3 Linear+ Ad Load Linear Ad Load Online Ad Load 16 Min Ad Load 8 Min Ad Load 1 Min Ad Load n = 1000+ per cell. Note: on average, hour long original TNT dramas contain ~17.5 mins of non-program content, including national and local commercials, as well as network promotion. TBS original comedies, such as Meet The Browns, contain ~8 minutes of non-program content.
  • 14. MAGNAGLOBAL Partnership Provided Turner With Multiple Brand Categories • Automotive • Health & Beauty • Beverages • Pharma • Consumer • QSR Electronics • Technology • Durable Goods • Tourism • Entertainment 14
  • 15. Advanced Technical Implementation was Essential to Precisely Measure Time Spent Viewing Stream viewing and ad viewing were both tracked in 5 second increments to ensure precision in analysis Optimost Beacons V. Start 5 10 15 20 0 5 10 Ad Block
  • 16. What Did We Already Know About How Consumers Watch Long Form Content Online? On average, consumers watch about half of full length sitcoms and dramas on TBS.com and TNT.tv with limited ad load 2010 Original Series Multiplatform Viewing Summary - TBS and TNT Through Linear Premieres of June 31, 2010 Online2 VOD3 Avg. Episode Estimated Avg. # Starts (000) TSV per Ep. Orders (000) Avg. TSV Episodes Per Episode Start (mins) Per Episode per Order Meet the Browns 16 67 16 308 21 My Boys 2 74 18 97 21 Neighbors from Hell 10 39 16 115 18 Online2 VOD3 Avg. Episode Estimated Avg. # Starts (000) TSV per Ep. Orders (000) Avg. TSV Episodes Per Episode Start (mins) Per Episode per Order The Closer 3 170 23 317 36 Rizzoli and Isles 3 190 29 312 41 Hawthorne 6 97 24 216 38 Memphis Beat 6 84 29 221 39 Leverage 7 176 29 301 38 Source: Broadband data from Omniture; VOD data from Rentrak.
  • 17. TNT Viewing Pattern is the Same Regardless of Length of Ad Breaks % of Panelists Viewing by Segment 100% Episode credits 80% 60% 40% 20% 0% Linear+ Ad Load Modified Ad Load Online Ad Load n = Total Sample. Differences across cells are not statistically significant.
  • 18. Varying Ad Loads Did Not Affect Time Spent Viewing Viewers watched ~29 minutes across all 3 test cells Consumers watched more of the program in the Modified and Online Ad Load scenarios, but they do not watch longer Average Minutes Viewed per Viewer and % Program Completion Rate 30 29 Mins Mins 26 Mins (49%) (56%) (59%) Linear+ Ad Load Modified Ad Load Online Ad Load n = Total Sample. Differences across cells are not statistically significant.
  • 19. TNT Online Video Commercial Retention Rate is HIGHER Than Live Television Commercial Retention Rates on TNT 100% 98% 92% 94% Live TV Linear+ Ad Modified Ad Online Ad Load Load Load “Commercial Retention Rate” = live commercial rating/live program content rating for Live TV and average # panelists viewing per ad minute/average # panelists viewing per program content minute. n = Total Sample.
  • 20. TBS Viewing Behavior Follows a Similar Pattern Excessive, Linear+ Ad Load shows slightly steeper decline % of Panelists Viewing by Segment 100% 80% Episode credits 60% 40% 20% 0% Show Ad Block 1 Show Ad Block 2 Show Ad Block 3 Show Ad Block 4 Show Segment 1 Segment 2 Segment 3 Segment 4 Segment 5 Linear+ Ad Load Linear Ad Load Online Ad Load n = Total Sample. Note: Heavy Ad Load exceeds TBS’ current linear ad load for original comedies by ~8 minutes. Differences across cells are not statistically significant.
  • 21. Varying Ad Loads Did Not Affect Time Spent Viewing Viewers watched for ~14 minutes across all 3 test cells Consumers watched more of the program in the Modified and Online Ad Load scenarios, but they do not watch longer Average Minutes Viewed per Viewer and % Program Completion Rate 15 14 Mins Mins 13 Mins (37%) (45%) (40%) Linear+ Ad Load Linear Ad Load Online Ad Load n = Total Sample. Differences across cells are not statistically significant.
  • 22. Commercial Retention for Linear Ad Load Online is on Par with Live TV Linear+ Ad Load was well in excess of Linear Ad Load and resulted in more ad skipping Commercial Retention Rates on TBS 96% 92% 93% 79% Live TV Linear+ Ad Linear Ad Load Online Ad Load Load “Commercial Retention Rate” = live commercial rating/live program content rating for Live TV and average # panelists viewing per ad minute/average # panelists viewing per program content minute. Note: Heavy Ad Load exceeds TBS’ current linear ad load for original comedies by ~8 minutes. n = Total Sample.
  • 23. What We Learned • Time Spent Viewing Regardless of ad load, consumers will spend approximately the same amount of time watching full length episodes online • Commercial Retention Commercial audience retention in an online environment is equal to or better than Live TV for full length episodes – These findings are consistent for both hour-long dramas and half-hour sitcoms • Advertising Exposure Online episodes with ad loads resembling traditional linear television drive significantly more ad exposures than limited advertising scenarios
  • 24. Conclusions Agency perspectives There is clear opportunity • Fall-off in viewership minimal after first break – Significant number of people watched to conclusion • Suggests that audiences will accept expanded advertising in online video – More inventory means more brands can participate
  • 25. Conclusions Agency perspectives There is more work to be done • Study viewer behavior during online video consumption • Compare online video engagement versus traditional television • Determine ad-avoidant behaviors occurring when watching online video; explore ways to counter – Minimizing – Muting • Identify differences in viewing by genre – Dramas, comedies, reality, etc.
  • 26. Conclusions Agency perspectives • Further evolution of accountability – Nielsen’s Extended Screen initiative very limited right now • Requires identical commercial loads • No full agreement by content owners – Measurement should be tailored to the process, not the other way around – TV Everywhere is not necessarily the definitive answer • Represents the blending of metrics • Even C3 was not meant to be a final currency • Future needs will push innovation – Demographic and behavioral targeting
  • 27. Conclusions Media perspective • TV Everywhere is a WIN-WIN-WIN-WIN for the industry – WIN for Viewers – More content on more platforms at no additional cost – WIN for Cable Operators – Better offering for their customers – WIN for Cable Networks – More platforms and more viewing for harder to reach viewers – WIN for Advertisers – More impressions and better demographics for their TV advertising • Online commercialization is a well-tolerated trade-off for consumers to avoid paying for content