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Web 2.0
Is there a There there?
A colleague…
“The bottom line…reality is that nobody
really cares about the terms used to
make technology happen, the only
people who do are the writers…and you
guys got sucked in because you read a
lot.”
Tim Bray
“I just wanted to say how much I’ve come to dislike this “Web 2.0”
faux-meme. It’s not only vacuous marketing hype, it can’t
possibly be right. In terms of qualitative changes of everyone’s
experience of the Web, the first happened when Google hit its
stride and suddenly search was useful for, and used by, everyone
every day. The second—syndication and blogging turning the Web
from a library into an event stream—is in the middle of
happening. So a lot of us are already on 3.0. Anyhow, I think
Usenet might have been the real 1.0. But most times, the whole
thing still feels like a shaky early beta to me.”
Co-editor XML spec, founder Antartica sw, Director of Web Technologies at Sun
http://www.tbray.org/ongoing/When/200x/2005/08/04/Web-2.0
Jeffrey Zeldman
“It soon appeared that “Web 2.0” was not only bigger
than the Apocalypse but also more profitable.
Profitable, that is, for investors like the speaker. Yet
the new gold rush must not be confused with the dotcom bubble of the 1990s: “Web 1.0 was not
disruptive. You understand? Web 2.0 is totally
disruptive. You know what XML is? You’ve heard about
well-formedness? Okay. So anyway—” And on it ran,
like a dentist’s drill in the Gulag.
A List Apart, HappyCog, Designing with Web Standards
http://www.alistapart.com/articles/web3point0
Joel Spolsky
“The term Web 2.0 particularly bugs
me. It’s not a real concept. It has
no meaning. It’s a big, vague,
nebulous cloud of pure
architectural nothingness.”
Joel on Software, Fog Creek Software
http://www.joelonsoftware.com/Fog
These are people I really
respect.
They’re smarter than me.
So why am I here tonight
talking to you about Web 2.0?
It’s because of the 2000
Census.
Google’s shared APIs are to the GNU vs.
UNIX debate what the 2000 Census was
to the English Only movement
Etymology of “Web 2.0”
• The concept of "Web 2.0" began with a conference brainstorming
session between O'Reilly and MediaLive International.
• “Dale Dougherty, web pioneer and O'Reilly VP, noted that far
from having "crashed", the web was more important than ever,
with exciting new applications and sites popping up with
surprising regularity. What's more, the companies that had
survived the collapse seemed to have some things in common.
Could it be that the dot-com collapse marked some kind of
turning point for the web, such that a call to action such as "Web
2.0" might make sense?”
http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web20.html
Rebuttal
“Tim [Bray] is completely wrong about the
big picture. Memes are almost always
“marketing hype” –bumper stickers is a
better way to say it-but they tend to
catch on only if they capture some bit of
the zeitgeist.”
http://radar.oreilly.com/archives/2005/08/not_20.html
It doesn’t matter what you call it
• Open Source
• AJAX
• Collective intelligence/social networking
• Mashups
Seven Characteristics

(per Tim O’Reilly)

• Web as platform
• Harnessing collective intelligence
• Primacy of data (sources)
• Continuous maintenance/improvement
• Lightweight programming models
• SW above the level of single device
• Rich user experiences
“Web 1.0”

“Web 2.0”

DoubleClick

Google AdSense

Ofoto

Flickr

Mp3

Napster

Britannica Online

Wikipedia

Evite

Upcoming.org, EVDB

Directories (taxonomy)

Tagging (folksonomy)

Personal websites

Blogging

Stickiness

Syndication
Web as Platform
• Netscape framed web as platform using
old sw paradigmweb browser desktop
app
• Browsers & web servers both became
commodities
• Value moved up the chain to services
delivered over the web platform
Harnessing Collective Intelligence
• Extending the open source philosophy
• Users pursue “selfish” interests & build
collective value as an automatic
byproduct
• Dan Bricklin (VisiCalc): Cornucopia of the
Commons
Harnessing Collective Intelligence
• Hyperlinking = foundation of webassociations
become stronger through repetition/intensity
(Google’s breakthrough)
• eBay’s product=collective activity, competitive
advantage-critical mass
• Wikipedia- “with enough eyeballs all bugs are shallow”
Eric Raymond/Open source software
• Folksonomy
• Peer production methods (Linux, Apache, MySQL, Perl,
PHP, Python)
Long Tail
• Chris Anderson Wired article (2004)
• Colloquial name for feature of statistical
distribution in which infrequent
occurences/low amplitude distribution
can cumulatively outnumber/outweigh
the initial such that in aggregate they
constitute the majority
RSS-Really Simple Syndication
• Remember “push”?
• It turns out that people wanted “pull.”

http://www-rcf.usc.edu/~wdutton/comm533/pushtech.html
Primacy of Data
• Database management as core
competency
• Control of datasource
− NavTeq/TeleAtlas/DigitalGlobe root of
mapping; Mapquest pioneered in
1995competing apps by licensing same
data
− Amazon & ISBN
Classes of core data
• Location
• Identity
• Calendaring of public events
• Product identifiers
• namespaces
Release Cycle Obsolete
• Service ceases to perform unless
maintained on a daily basis
• Release early/release often
• Real time monitoring of user behavior
Lightweight programming models
• AJAX, RSS, HTML
− Barriers to re-use low
− HTML’s “view source”

• Lightweight business models—innovation in
assembly
− Dell assembly of commodity hardware

• AdSense as “snap in equivalent of a business
model”
AJAX : asynchronous javascript +
HTML
• Pages that interact with the server
without refreshingfeels flash-like
• Web standards
− CSS: layout
− XML: data
− XHTML: markup
− JavaScript/DOM: behavior
AJAX
• Standards based presentation using XHTML and
CSS
• Dynamic display and interaction using
Document Object Model
• Data interchange and manipulation using XML
• Asynchronous data retrieval using XHTML
HttpRequest
• JavaScript binding everything together
Focus moves from the single device
• iTunes
− Application seamlessly reaches from
handheld device to massive web backend
with PC as local cache/control station
Rich User Experiences
• Word processor: wiki-style collaborative
editing + rich formatting
• Project management via Basecamp,
Ta-da
Social Networking

• Power of weak
ties
• MySpace: more
views than
Google
Free tagging, Folksonomy,
Intersection of personal & public
Folksonomy: flickr
Folksonomy: del.icio.us
Folksonomy: del.icio.us

popularity

Solo/group
FIRST
Authority in numbers
Timeliness

relationships
Social Networking Meets Folksonomy
Social Networking Meets Folksonomy
Mashups
• Web app hybrids
• Seamlessly combined content from more
than one source
• Typically sourced from a 3rd party via an
API
− Application programming interface
What does it mean for us?
• UX Designers: wireframing virtually
impossible
• End of paper prototyping?
• More technical expertise required?
What *else* does it mean for us?
• You tell me.
Thank you!
Samantha Bailey
Director, Usability -- Thomson West
http://westlaw.com
samantha@baileysorts.com
http://baileysorts.com
References
•

Slide 2: http://en.wikipedia.org/wiki/Web_2.0

•

Slide 3, 13, 16, 17: http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html

•

Slide 4, 30: http://www.adaptivepath.com/publications/essays/archives/000385.php

•

Slide 6: http://www.ok-cancel.com/comic/123.html

•

Slide 7: http://www.tbray.org/ongoing/When/200x/2005/08/04/Web-2.0

•

Slide 8: http://www.alistapart.com/articles/web3point0

•

Slide 9: http://www.joelonsoftware.com/Fog

•

Slide 12: http://www.gnu.org/

•

Slide 14: http://radar.oreilly.com/archives/2005/08/not_20.html

•

Slide 31: http://writely.com

•

Slide 32: http://37signals.com

•

Slide 33: http://google.com

•

Slide 34: http://www.businessweek.com/technology/content/jul2005/tc20050719_5427_tc119.htm

•

Slide 35: http://flickr.com/

•

Slide 36: http://del.icio.ous

•

Slide 39: http://www.43things.com/

•

Slide 41: http://en.wikipedia.org/wiki/Mashup_(web_application_hybrid)

•

Slide 42: http://www.chicagocrime.org

•

Slide 44: http://randomchaos.com/games/fastr

•

Slide 45: http://newzingo.com

•

Slide 46: http://garbagescout.com

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Web 2.0: Beyond the Hype.” Usability Professionals Association, Minneapolis MN; February 2006.

  • 1. Web 2.0 Is there a There there?
  • 2.
  • 3.
  • 4.
  • 5. A colleague… “The bottom line…reality is that nobody really cares about the terms used to make technology happen, the only people who do are the writers…and you guys got sucked in because you read a lot.”
  • 6.
  • 7. Tim Bray “I just wanted to say how much I’ve come to dislike this “Web 2.0” faux-meme. It’s not only vacuous marketing hype, it can’t possibly be right. In terms of qualitative changes of everyone’s experience of the Web, the first happened when Google hit its stride and suddenly search was useful for, and used by, everyone every day. The second—syndication and blogging turning the Web from a library into an event stream—is in the middle of happening. So a lot of us are already on 3.0. Anyhow, I think Usenet might have been the real 1.0. But most times, the whole thing still feels like a shaky early beta to me.” Co-editor XML spec, founder Antartica sw, Director of Web Technologies at Sun http://www.tbray.org/ongoing/When/200x/2005/08/04/Web-2.0
  • 8. Jeffrey Zeldman “It soon appeared that “Web 2.0” was not only bigger than the Apocalypse but also more profitable. Profitable, that is, for investors like the speaker. Yet the new gold rush must not be confused with the dotcom bubble of the 1990s: “Web 1.0 was not disruptive. You understand? Web 2.0 is totally disruptive. You know what XML is? You’ve heard about well-formedness? Okay. So anyway—” And on it ran, like a dentist’s drill in the Gulag. A List Apart, HappyCog, Designing with Web Standards http://www.alistapart.com/articles/web3point0
  • 9. Joel Spolsky “The term Web 2.0 particularly bugs me. It’s not a real concept. It has no meaning. It’s a big, vague, nebulous cloud of pure architectural nothingness.” Joel on Software, Fog Creek Software http://www.joelonsoftware.com/Fog
  • 10. These are people I really respect. They’re smarter than me. So why am I here tonight talking to you about Web 2.0?
  • 11. It’s because of the 2000 Census.
  • 12. Google’s shared APIs are to the GNU vs. UNIX debate what the 2000 Census was to the English Only movement
  • 13. Etymology of “Web 2.0” • The concept of "Web 2.0" began with a conference brainstorming session between O'Reilly and MediaLive International. • “Dale Dougherty, web pioneer and O'Reilly VP, noted that far from having "crashed", the web was more important than ever, with exciting new applications and sites popping up with surprising regularity. What's more, the companies that had survived the collapse seemed to have some things in common. Could it be that the dot-com collapse marked some kind of turning point for the web, such that a call to action such as "Web 2.0" might make sense?” http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web20.html
  • 14. Rebuttal “Tim [Bray] is completely wrong about the big picture. Memes are almost always “marketing hype” –bumper stickers is a better way to say it-but they tend to catch on only if they capture some bit of the zeitgeist.” http://radar.oreilly.com/archives/2005/08/not_20.html
  • 15. It doesn’t matter what you call it • Open Source • AJAX • Collective intelligence/social networking • Mashups
  • 16. Seven Characteristics (per Tim O’Reilly) • Web as platform • Harnessing collective intelligence • Primacy of data (sources) • Continuous maintenance/improvement • Lightweight programming models • SW above the level of single device • Rich user experiences
  • 17. “Web 1.0” “Web 2.0” DoubleClick Google AdSense Ofoto Flickr Mp3 Napster Britannica Online Wikipedia Evite Upcoming.org, EVDB Directories (taxonomy) Tagging (folksonomy) Personal websites Blogging Stickiness Syndication
  • 18. Web as Platform • Netscape framed web as platform using old sw paradigmweb browser desktop app • Browsers & web servers both became commodities • Value moved up the chain to services delivered over the web platform
  • 19. Harnessing Collective Intelligence • Extending the open source philosophy • Users pursue “selfish” interests & build collective value as an automatic byproduct • Dan Bricklin (VisiCalc): Cornucopia of the Commons
  • 20. Harnessing Collective Intelligence • Hyperlinking = foundation of webassociations become stronger through repetition/intensity (Google’s breakthrough) • eBay’s product=collective activity, competitive advantage-critical mass • Wikipedia- “with enough eyeballs all bugs are shallow” Eric Raymond/Open source software • Folksonomy • Peer production methods (Linux, Apache, MySQL, Perl, PHP, Python)
  • 21. Long Tail • Chris Anderson Wired article (2004) • Colloquial name for feature of statistical distribution in which infrequent occurences/low amplitude distribution can cumulatively outnumber/outweigh the initial such that in aggregate they constitute the majority
  • 22. RSS-Really Simple Syndication • Remember “push”? • It turns out that people wanted “pull.” http://www-rcf.usc.edu/~wdutton/comm533/pushtech.html
  • 23. Primacy of Data • Database management as core competency • Control of datasource − NavTeq/TeleAtlas/DigitalGlobe root of mapping; Mapquest pioneered in 1995competing apps by licensing same data − Amazon & ISBN
  • 24. Classes of core data • Location • Identity • Calendaring of public events • Product identifiers • namespaces
  • 25. Release Cycle Obsolete • Service ceases to perform unless maintained on a daily basis • Release early/release often • Real time monitoring of user behavior
  • 26. Lightweight programming models • AJAX, RSS, HTML − Barriers to re-use low − HTML’s “view source” • Lightweight business models—innovation in assembly − Dell assembly of commodity hardware • AdSense as “snap in equivalent of a business model”
  • 27. AJAX : asynchronous javascript + HTML • Pages that interact with the server without refreshingfeels flash-like • Web standards − CSS: layout − XML: data − XHTML: markup − JavaScript/DOM: behavior
  • 28. AJAX • Standards based presentation using XHTML and CSS • Dynamic display and interaction using Document Object Model • Data interchange and manipulation using XML • Asynchronous data retrieval using XHTML HttpRequest • JavaScript binding everything together
  • 29. Focus moves from the single device • iTunes − Application seamlessly reaches from handheld device to massive web backend with PC as local cache/control station
  • 30. Rich User Experiences • Word processor: wiki-style collaborative editing + rich formatting • Project management via Basecamp, Ta-da
  • 31.
  • 32.
  • 33.
  • 34. Social Networking • Power of weak ties • MySpace: more views than Google
  • 41. Mashups • Web app hybrids • Seamlessly combined content from more than one source • Typically sourced from a 3rd party via an API − Application programming interface
  • 42.
  • 43.
  • 44.
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  • 47.
  • 48. What does it mean for us? • UX Designers: wireframing virtually impossible • End of paper prototyping? • More technical expertise required?
  • 49. What *else* does it mean for us? • You tell me.
  • 50. Thank you! Samantha Bailey Director, Usability -- Thomson West http://westlaw.com samantha@baileysorts.com http://baileysorts.com
  • 51. References • Slide 2: http://en.wikipedia.org/wiki/Web_2.0 • Slide 3, 13, 16, 17: http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html • Slide 4, 30: http://www.adaptivepath.com/publications/essays/archives/000385.php • Slide 6: http://www.ok-cancel.com/comic/123.html • Slide 7: http://www.tbray.org/ongoing/When/200x/2005/08/04/Web-2.0 • Slide 8: http://www.alistapart.com/articles/web3point0 • Slide 9: http://www.joelonsoftware.com/Fog • Slide 12: http://www.gnu.org/ • Slide 14: http://radar.oreilly.com/archives/2005/08/not_20.html • Slide 31: http://writely.com • Slide 32: http://37signals.com • Slide 33: http://google.com • Slide 34: http://www.businessweek.com/technology/content/jul2005/tc20050719_5427_tc119.htm • Slide 35: http://flickr.com/ • Slide 36: http://del.icio.ous • Slide 39: http://www.43things.com/ • Slide 41: http://en.wikipedia.org/wiki/Mashup_(web_application_hybrid) • Slide 42: http://www.chicagocrime.org • Slide 44: http://randomchaos.com/games/fastr • Slide 45: http://newzingo.com • Slide 46: http://garbagescout.com

Notas del editor

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