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The Future of Social Networking
The Future of Social Networking

                Adam Nash
 Executive in Residence, Greylock Partners

              June 28, 2012
Where to begin...
A little about my background (and bias)


Education in Computer Science, focus on Human Computer Interaction

Most recently Vice President, Product Management at LinkedIn

Led efforts around:
• User Experience
• Growth
• Search
• Mobile
• Platform
• Hackdays
Heavy bias towards social networking & mobile platforms
Precursors to Social Networks


Wide variety of relevant / related products
• Email
• Addressbooks
• IM / Chat
• Discussion boards
• Photosharing
• Online identities
What is unique about the modern social networking platforms?

How did we get from there to here?
Web 1.0 vs. Web 2.0


Web 1.0 introduced a massive, disruptive platform
• Open standards for content definition and transmission
• Centralized software deployment (versioning, configuration,
specialization)
• Massive resource scalability
• Massive conversion of PC clients to networked clients
Two significant weaknesses for operational / economic scalability
• Content generation
• User acquisition
Web 2.0 added two disruptions to the platform
• User generated content
• Viral social distribution
Social networking is a massive, disruptive platform


  Disruption is enabled when something extremely powerful and valuable
goes from being expensive & scarce to being inexpensive & abundant

   People are (currently) the most interesting & valuable elements of human
interaction.

   Fundamental changes from precursors
   • People are first class entities
   • Profile data is user-generated content
   • People & Relationships rationalized in the cloud into single graph
  Social networking platforms make information about people inexpensive
& abundant
   • Data about who a person is
   • Data about who they know
Three pillars of social networking systems



                                          An identity only has value if
                                      the human behind it cares about
                                      it.

                                         Relationships are a
                                      fundamental component of
                                      communication & relevance.

                                         There must be a flow of
                                      activity between the identities and
                                      across the relationships that
Identity   Relationships   Activity   justifies, maintains & magnifies
                                      their value.
The platforms work because we care
LinkedIn as a Platform


     Jobs          Advertising              Subscriptions
                                                                 ...
 (Hiring Sols)   (Marketing Sols)            (Freemium)




                                    Users




Platform                        Technology


                 Content                           Activity




                                                                         10
What’s Next?


   We have gone from platforms that can reach tens of millions of people to
platforms that can reach billions of people.

   At this same instant in history, we now have two billion-person
platforms:
    social networks & mobile devices (“gigapeople?”)

   Distribution scale & velocity is unprecedented

   Costs of providing a service that reaches 100 million+ users and getting
100 million+ users on that service are orders of magnitude lower than just
five years ago.
   • LinkedIn took 494 days to hit 1 million users
   • Instagram took 76 days to hit 1 million users
   • ... they had 1M downloads in 24 hours after launching on Android
Mobile is the ultimate social enabler


   It’s a personal, sensor-enabled device

   91% of people with smartphones in the US keep it within 3 feet at all
times

   They are tactile, touch-based devices. We are wired to love them.

  They are communication devices & know who we care about, how often,
how recently

  We don’t have a crystal in everyone’s ear (yet), but we’ve got a rough
approximation.
What is now becoming abundant & effectively free


   Ability to process & manipulate
absolutely massive data sets in realtime

   Ubiquitous location for people

   What people are thinking and/or
doing

   Emotion & passion
Don’t be anti-social
          Adam Nash

http://www.linkedin.com/in/adamnash
             @adamnash
                                      14

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The Future of Social Networking

  • 1. The Future of Social Networking
  • 2. The Future of Social Networking Adam Nash Executive in Residence, Greylock Partners June 28, 2012
  • 4. A little about my background (and bias) Education in Computer Science, focus on Human Computer Interaction Most recently Vice President, Product Management at LinkedIn Led efforts around: • User Experience • Growth • Search • Mobile • Platform • Hackdays Heavy bias towards social networking & mobile platforms
  • 5. Precursors to Social Networks Wide variety of relevant / related products • Email • Addressbooks • IM / Chat • Discussion boards • Photosharing • Online identities What is unique about the modern social networking platforms? How did we get from there to here?
  • 6. Web 1.0 vs. Web 2.0 Web 1.0 introduced a massive, disruptive platform • Open standards for content definition and transmission • Centralized software deployment (versioning, configuration, specialization) • Massive resource scalability • Massive conversion of PC clients to networked clients Two significant weaknesses for operational / economic scalability • Content generation • User acquisition Web 2.0 added two disruptions to the platform • User generated content • Viral social distribution
  • 7. Social networking is a massive, disruptive platform Disruption is enabled when something extremely powerful and valuable goes from being expensive & scarce to being inexpensive & abundant People are (currently) the most interesting & valuable elements of human interaction. Fundamental changes from precursors • People are first class entities • Profile data is user-generated content • People & Relationships rationalized in the cloud into single graph Social networking platforms make information about people inexpensive & abundant • Data about who a person is • Data about who they know
  • 8. Three pillars of social networking systems An identity only has value if the human behind it cares about it. Relationships are a fundamental component of communication & relevance. There must be a flow of activity between the identities and across the relationships that Identity Relationships Activity justifies, maintains & magnifies their value.
  • 9. The platforms work because we care
  • 10. LinkedIn as a Platform Jobs Advertising Subscriptions ... (Hiring Sols) (Marketing Sols) (Freemium) Users Platform Technology Content Activity 10
  • 11. What’s Next? We have gone from platforms that can reach tens of millions of people to platforms that can reach billions of people. At this same instant in history, we now have two billion-person platforms: social networks & mobile devices (“gigapeople?”) Distribution scale & velocity is unprecedented Costs of providing a service that reaches 100 million+ users and getting 100 million+ users on that service are orders of magnitude lower than just five years ago. • LinkedIn took 494 days to hit 1 million users • Instagram took 76 days to hit 1 million users • ... they had 1M downloads in 24 hours after launching on Android
  • 12. Mobile is the ultimate social enabler It’s a personal, sensor-enabled device 91% of people with smartphones in the US keep it within 3 feet at all times They are tactile, touch-based devices. We are wired to love them. They are communication devices & know who we care about, how often, how recently We don’t have a crystal in everyone’s ear (yet), but we’ve got a rough approximation.
  • 13. What is now becoming abundant & effectively free Ability to process & manipulate absolutely massive data sets in realtime Ubiquitous location for people What people are thinking and/or doing Emotion & passion
  • 14. Don’t be anti-social Adam Nash http://www.linkedin.com/in/adamnash @adamnash 14

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