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coaching




  Coaching creative talent can be
  exciting, hugely rewarding and
  extremely challenging.
  Alec McPhedran
  outlines a coaching
  framework for
  developing creative
  people – GENIUS




Turning ideas
                                                                                       what you believe the solution is,
                                                                                       it’s what the client believes it is.
                                                                                          In the creative world of
                                                                                       television, film, music, arts, theatre,
                                                                                       games and music, the idea is
                                                                                       the asset. Talent always shines
                                                                                       through. On that basis, creative




into reality
                                                                                       coaching, and indeed training
                                                                                       creative people, relies on always
                                                                                       working with the talent and their
                                                                                       ideas first and foremost.
                                                                                          Great creative talent coaching
                                                                                       is about working the individual,
                                                                                       his imagination and his aspiration




I
                                                                                       into an inspiring and exciting
      n my naïve, innocent, early      One of the key skills within                    reality. Not yours. It has to be
      days, coaching was working     coaching is managing the process                  owned by him. So your inputs
      with the client, imparting     of the coaching session in a timely               have to be really relevant,
      my worldly knowledge           way, as well as making good use                   valid and appropriate. You, the
      and wisdom as well as,         of your questioning and listening                 coach, act as the conductor. The
sometimes, working on their          skills. In the creative industries, in            individual has the talent. The
ideas. Of course, it’s actually      which I mainly work, it is critical               creative coach’s role is to get the
about working solely on the          that ideas and solutions came                     best out of the talent.
individual’s agenda, developing      from the client, and that’s really                   Like most coaches, I have
his ideas, stretching his thinking   hard when you believe you know                    come across a number of really
– hands-on coaching and hands-       what the solution is. But surely                  useful coaching models, including
off coaching.                        that’s one of the points. It’s not                the often-used GROW model

                                                                              www.trainingjournal.com September 2009   TJ    63
coaching




     (Goal, Reality, Options and
     Will do). Another useful model
                                             Great creative talent                            often change as the ideas and
                                                                                              enthusiasm move in different
     is CLEAR, developed by Peter
     Hawkins. CLEAR concentrates
                                             coaching is about working                        directions.
                                                                                                 Remember that, in the creative
     on Contracting, Listening,
     Exploring, Action and Review.
                                             the individual, their                            world, the idea is the asset. In
                                                                                              many cases, it’s not right to pitch
     However, within the world of
     creative talent, these two models
                                             imagination and their                            your creative ideas unless you
                                                                                              have the passion for them. In
     as a guide to the structure of a        aspiration into an inspiring                     coaching, as the idea evolves and
     coaching session don’t always                                                            the passion for it grows, that is
     quite work as effectively as the        and exciting reality                             when the objective can change –
     situation requires.                                                                      becoming more challenging, more
        Creativity, innovation, exciting                                                      exciting. The different approach
     aspirations, firing imagination,                in, first of all, is often an issue.     here is being able to stop, reflect,
     new territories and fresh                       They don’t often think there             review and revise, if appropriate,
     new ideas all need turning                      will be a benefit because ‘nobody        the coaching objectives.
     into a reality. That’s the great                understands them’.                          Over the following months,
     challenge in media and arts with                   In business or management             therefore, I revisited my sessions,
     creative coaching. For me, a                    coaching, we develop objectives          the processes I was using and the
     new approach was needed that                    for personal and business                results we were getting. Goals
     worked differently for some of                  improvement where appropriate.           were being achieved but I was
     my clients.                                     With creatives, this causes              wondering if they could have been
                                                     automatic eye-glazing – a weird          wider, more challenging – daring
     GENIUS                                          and unusual symptom, I find.             to be truly different.
     GENIUS coaching developed                       However, once they acknowledge              The GENIUS model of
     following a chat with a pretty                  that it’s linked to helping them         coaching evolved after testing
     cynical script-writing friend who               turn ideas into reality, a script into   it out on some knowing victims
     felt coaching had its place but                 a film, an idea into an image, they      with mixed success. People
     most definitely not in the world of             become engaged.                          who were really up for a new
     creative people.                                   Coaching talent has other             adventure opened their mind to
        Her previous experience of                   challenges, typically in keeping         great new ideas and opportunities
     being coached at a leading                      up with the fast-paced process           that truly seemed off the wall. It
     broadcaster had been helpful only               of exploring options and ideas           made others feel uncomfortable
     in career progression, not in her               and managing the flow of ideas           and my learning was that you
     desire to be the best in her field              without trapping them. Equally,          have to work with the aspiration
     of telling stories. A number of                 the use of a coaching programme          and the reality of the coachee’s
     coaches had been unable to really                                         or session     ambition. Again, not my
     fulfil her aspiration.                                                     objective     ambition.
        This made me think about                                                 can very        Eventually the
     myself, my own ability to go                                                               GENIUS model
     further than I had been before                                                              came about,
     with people and, therefore, how                                                             probably the
     I could meet her challenge.                                                                result of a fire,
     Yes, we do offer stretching                                                              aim, ready strategy. It’s
     objectives but are we held                                                               now one of my favourite
     back with the SMART                                                                      models, particularly when
     objective format, particularly                                                           working with exciting talent.
     with the Reality part? Whose                                                                GENIUS coaching is simple.
     reality? Her point was whether                                                           It’s another model for coaches’
     we really always push past the                                                           toolkits, drawing its inspiration
     boundaries. Was I helping my                                                             from the likes of GROW,
     coachees by agreeing to their                                                            CLEAR, OSKAR and other
     initial objectives or was I really                                                       useful models.
     stretching them, taking them to
     new and exciting areas, sometimes
     scary in their ambition?
        Coaching creative talent, of
     course, has its challenges. Buy-

64    TJ    September 2009 www.trainingjournal.com
coaching




Goals                                      Get the client to rate his energy              Hat discussion, identified an idea
The first step of GENIUS is             levels for making this work,                      that eventually became a web-
to set the goals – an obvious           perhaps with a score out of ten.                  based drama using new actors and
starting point. We know the goal        Without the genuine energy                        quality mobile phone film clips.
is critical for a number of reasons     to achieve the goal, is the goal                    The website now has a
but, primarily, it provides us with     the right one in the first place?                 following of more than 250,000
the reminder of what it is we are       Discussing energy allows you                      people and he will be meeting
working on, what needs to be            to explore why that rating has                    an American television station to
achieved, and it makes sure all         been given, based on reviewing                    explore new projects.
future conversation is relevant to      the current situations, issues he                   Once you have looked at each
achieving the goal.                     is facing and other things he has                 idea, work through and prioritise
   With GENIUS coaching, there          tried.                                            the key actions that came out of
are three types of goals to set:                                                          the nurturing process. Priority
1. The aspirational goal of the         Nurture                                           one is the way forward. Options
    overall coaching contract. What     Once goals and the energy levels                  two, three and four are potential
    will we have really achieved        needed to achieve them have been                  back-up ideas or ideas for further
    at the end of the coaching          established, you need to nurture a                discussion at an appropriate time.
    programme? This should be           range of ideas and opportunities.                   From the Six Thinking Hats
    highly ambitious, breaking into     This, again, is where the coach’s                 model, you will then be able
    new territory for the coachee       questioning, listening and creative               to move into the next stage
2. Session goals. What do we need       thinking skills come into play.                   of GENIUS coaching, thanks
    to achieve by the end of each       Your ability to explore ideas and                 to identifying emotions and
    coaching session that directly      encourage the creative thinking                   negatives from the Red and Black
    supports the aspirational goal?     of things that are really off the                 Hat discussions.
3. Action goals. As a result of the     wall – that have never been done
    coaching session, what steps does   before – is absolutely critical.                  Inhibitors
    the coachee need to take by the       Nurturing ideas should ideally                  You need to revisit the agreed
    time we next meet to achieve the    be treated in the same way as a                   priority actions from the nurturing
    aspirational goal?                  pure creative thinking session: pull              stage and identify the inhibitors.
   Using this three-step approach       out the ideas, don’t critique too                 What’s going to stop the ideas
to goal setting provides the            early, set the parameters linked to               from working? This is really
coachee with consistency and            the objectives and work through                   powerful as you seek out the
focus for making things happen          some of the ideas. My experience                  negatives. Again, de Bono’s Black
and a clear understanding of why        has shown that many creative                      and Red Hats significantly help
he needs to do things.                  people have good visual thinking                  here. The use of the Yellow Hat
     The key skill for the coach        skills, so do use Post-Its, flipcharts            helps to explore benefits and
  is managing and setting the           with colour pens, magazines and                   counter arguments to any potential
  aspirational goal.                    the like – visual stimulants are                  inhibitors. It’s those negatives that
                                        fantastic. Equally, having a range                you then address with the client to
 Energy                                 of soft toys or items around can                  establish how they will be tackled
Once the                aspirational    be a useful sub-stimulant.                        if, or when, they crop up.
and session                goals          This is also a great time to use                    I guess it’s the development
have been                  set, the     challenging and creative thinking                 of the cunning plan B scenario.
next                       part of      tools such as de Bono’s Six                       We are great at planning the
                         GENIUS         Thinking Hats (data, emotion,                     perfect life but, unfortunately, life’s
                       coaching         negativity, positiveness, feel                    not perfect. Therefore it makes
                    is to look at       good, innovative thinking and                     sense to anticipate inhibitors and
                 the energy of          process). Often, Six Thinking                     manage them into positives. It’s
              the coachee. He           Hats generates all the issues and                 worthwhile at this point revisiting
            may want to achieve         options as well as creating new                   your nurtured actions to see if
          something that is far         ideas. It also provides the coach                 they need revising to reflect the
          reaching for him but          with an opportunity to contribute                 points identified in the inhibitors
          does he really have the       to the generation of ideas when                   stage of the session.
           energy?                      using the Green Hat.
             The desire to achieve        In one session, a young writer                  Utopia
           and the energy to            and I explored how he could                       So, we now know what the client
          do something can              promote his work to television                    wants and how much energy he
          sometimes be poles apart.     people and, through the Green                     has to achieve his goal. We’ve

                                                                                 www.trainingjournal.com September 2009    TJ       65
coaching




     generated some great ideas, and
     have identified the potential
     problems and the likely responses
     to any negatives. If it all works
     fantastically, then… utopia: an
     imagined perfect place or state.
        This is where the coach’s NLP
     knowledge comes into play. Can
     you get the individual to visually,
     auditory and kinaesthetically
     imagine his utopia once the goals
     have been achieved? This is a
     powerful tool to make the end
     result feel real. What will he see
     happening, how will it sound and
     how great will he and others feel
     once it’s been achieved?
        It’s that thinking process that
     turns the aspiration into the
     reality for a creative. Envisioning,
     recording or feeling that end goal
     gives it life. It puts utopia in the
     mind of the individual. I have in
     the past encouraged clients to
     make that picture real – getting
     a close or true-to-life image and
     placing it at their desk or work
     space. For the auditory types, a
     written statement always at hand
     has the same effect.
        We’re back to the immense
     importance for creatives of goals
     linked to imagination. Once
     goals look real, they become
                                              Goals were being                           that’s the beauty of the business
                                                                                         we’re in. If we were all perfect,
     real. Setting, writing down and
     imagining goals are an essential
                                              achieved but I was                         we wouldn’t have anybody to
                                                                                         coach.
     role of the coach to get the
     creative talent to understand this.
                                              wondering if they could                     G – Goals to be achieved
        I believe that the best
     prediction of your future is
                                              have been wider, more                       E – Energy to achieve the goals
                                                                                          N – Nurturing and exploring
     whatever you believe it will be.         challenging – daring to                     options for achieving the goals
     The skill of the coach is to plant                                                   I – Inhibitors that may arise on
     that positive and exciting future        be truly different                          the way to achieving goals
     with the talent.                                                                     U – Utopia when the goals will
                                                                                          be achieved
     Steps                                               So there you have it – yet       S – Steps to be taken to achieve
     Finally, the coaching session is                 another wonderful tool for          the goals. 
     rounded off by summarising the                   coaching. The very simple
     steps to be taken by the coachee.                GENIUS coaching model. It’s
     What will he do between now                      about pushing and developing
     and the next session?                            ambition and creativity for
        These are developed by writing                creative people, exploring wide-
     SMART (specific, measurable,                     ranging opportunities and
     realistic, agreed and timed) action              imagining the realities of what
     goals and clarifying the actual                  success will look, feel or sound   Alec McPhedran is the managing director
     steps to take to achieve them. I                 like when achieved.                of Skills Channel TV. He can be contacted
                                                                                         on +44 (0)845 8377763 or via
     guess in the good old days that                     Obviously, I know this model    www.geniuscoaching.co.uk
     was called action planning.                      may not be perfect for some –

66    TJ     September 2009 www.trainingjournal.com

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GENIUS Coaching - A Creative Coaching Model from Alec McPhedran of Skills Channel TV

  • 1. coaching Coaching creative talent can be exciting, hugely rewarding and extremely challenging. Alec McPhedran outlines a coaching framework for developing creative people – GENIUS Turning ideas what you believe the solution is, it’s what the client believes it is. In the creative world of television, film, music, arts, theatre, games and music, the idea is the asset. Talent always shines through. On that basis, creative into reality coaching, and indeed training creative people, relies on always working with the talent and their ideas first and foremost. Great creative talent coaching is about working the individual, his imagination and his aspiration I into an inspiring and exciting n my naïve, innocent, early One of the key skills within reality. Not yours. It has to be days, coaching was working coaching is managing the process owned by him. So your inputs with the client, imparting of the coaching session in a timely have to be really relevant, my worldly knowledge way, as well as making good use valid and appropriate. You, the and wisdom as well as, of your questioning and listening coach, act as the conductor. The sometimes, working on their skills. In the creative industries, in individual has the talent. The ideas. Of course, it’s actually which I mainly work, it is critical creative coach’s role is to get the about working solely on the that ideas and solutions came best out of the talent. individual’s agenda, developing from the client, and that’s really Like most coaches, I have his ideas, stretching his thinking hard when you believe you know come across a number of really – hands-on coaching and hands- what the solution is. But surely useful coaching models, including off coaching. that’s one of the points. It’s not the often-used GROW model www.trainingjournal.com September 2009 TJ 63
  • 2. coaching (Goal, Reality, Options and Will do). Another useful model Great creative talent often change as the ideas and enthusiasm move in different is CLEAR, developed by Peter Hawkins. CLEAR concentrates coaching is about working directions. Remember that, in the creative on Contracting, Listening, Exploring, Action and Review. the individual, their world, the idea is the asset. In many cases, it’s not right to pitch However, within the world of creative talent, these two models imagination and their your creative ideas unless you have the passion for them. In as a guide to the structure of a aspiration into an inspiring coaching, as the idea evolves and coaching session don’t always the passion for it grows, that is quite work as effectively as the and exciting reality when the objective can change – situation requires. becoming more challenging, more Creativity, innovation, exciting exciting. The different approach aspirations, firing imagination, in, first of all, is often an issue. here is being able to stop, reflect, new territories and fresh They don’t often think there review and revise, if appropriate, new ideas all need turning will be a benefit because ‘nobody the coaching objectives. into a reality. That’s the great understands them’. Over the following months, challenge in media and arts with In business or management therefore, I revisited my sessions, creative coaching. For me, a coaching, we develop objectives the processes I was using and the new approach was needed that for personal and business results we were getting. Goals worked differently for some of improvement where appropriate. were being achieved but I was my clients. With creatives, this causes wondering if they could have been automatic eye-glazing – a weird wider, more challenging – daring GENIUS and unusual symptom, I find. to be truly different. GENIUS coaching developed However, once they acknowledge The GENIUS model of following a chat with a pretty that it’s linked to helping them coaching evolved after testing cynical script-writing friend who turn ideas into reality, a script into it out on some knowing victims felt coaching had its place but a film, an idea into an image, they with mixed success. People most definitely not in the world of become engaged. who were really up for a new creative people. Coaching talent has other adventure opened their mind to Her previous experience of challenges, typically in keeping great new ideas and opportunities being coached at a leading up with the fast-paced process that truly seemed off the wall. It broadcaster had been helpful only of exploring options and ideas made others feel uncomfortable in career progression, not in her and managing the flow of ideas and my learning was that you desire to be the best in her field without trapping them. Equally, have to work with the aspiration of telling stories. A number of the use of a coaching programme and the reality of the coachee’s coaches had been unable to really or session ambition. Again, not my fulfil her aspiration. objective ambition. This made me think about can very Eventually the myself, my own ability to go GENIUS model further than I had been before came about, with people and, therefore, how probably the I could meet her challenge. result of a fire, Yes, we do offer stretching aim, ready strategy. It’s objectives but are we held now one of my favourite back with the SMART models, particularly when objective format, particularly working with exciting talent. with the Reality part? Whose GENIUS coaching is simple. reality? Her point was whether It’s another model for coaches’ we really always push past the toolkits, drawing its inspiration boundaries. Was I helping my from the likes of GROW, coachees by agreeing to their CLEAR, OSKAR and other initial objectives or was I really useful models. stretching them, taking them to new and exciting areas, sometimes scary in their ambition? Coaching creative talent, of course, has its challenges. Buy- 64 TJ September 2009 www.trainingjournal.com
  • 3. coaching Goals Get the client to rate his energy Hat discussion, identified an idea The first step of GENIUS is levels for making this work, that eventually became a web- to set the goals – an obvious perhaps with a score out of ten. based drama using new actors and starting point. We know the goal Without the genuine energy quality mobile phone film clips. is critical for a number of reasons to achieve the goal, is the goal The website now has a but, primarily, it provides us with the right one in the first place? following of more than 250,000 the reminder of what it is we are Discussing energy allows you people and he will be meeting working on, what needs to be to explore why that rating has an American television station to achieved, and it makes sure all been given, based on reviewing explore new projects. future conversation is relevant to the current situations, issues he Once you have looked at each achieving the goal. is facing and other things he has idea, work through and prioritise With GENIUS coaching, there tried. the key actions that came out of are three types of goals to set: the nurturing process. Priority 1. The aspirational goal of the Nurture one is the way forward. Options overall coaching contract. What Once goals and the energy levels two, three and four are potential will we have really achieved needed to achieve them have been back-up ideas or ideas for further at the end of the coaching established, you need to nurture a discussion at an appropriate time. programme? This should be range of ideas and opportunities. From the Six Thinking Hats highly ambitious, breaking into This, again, is where the coach’s model, you will then be able new territory for the coachee questioning, listening and creative to move into the next stage 2. Session goals. What do we need thinking skills come into play. of GENIUS coaching, thanks to achieve by the end of each Your ability to explore ideas and to identifying emotions and coaching session that directly encourage the creative thinking negatives from the Red and Black supports the aspirational goal? of things that are really off the Hat discussions. 3. Action goals. As a result of the wall – that have never been done coaching session, what steps does before – is absolutely critical. Inhibitors the coachee need to take by the Nurturing ideas should ideally You need to revisit the agreed time we next meet to achieve the be treated in the same way as a priority actions from the nurturing aspirational goal? pure creative thinking session: pull stage and identify the inhibitors. Using this three-step approach out the ideas, don’t critique too What’s going to stop the ideas to goal setting provides the early, set the parameters linked to from working? This is really coachee with consistency and the objectives and work through powerful as you seek out the focus for making things happen some of the ideas. My experience negatives. Again, de Bono’s Black and a clear understanding of why has shown that many creative and Red Hats significantly help he needs to do things. people have good visual thinking here. The use of the Yellow Hat The key skill for the coach skills, so do use Post-Its, flipcharts helps to explore benefits and is managing and setting the with colour pens, magazines and counter arguments to any potential aspirational goal. the like – visual stimulants are inhibitors. It’s those negatives that fantastic. Equally, having a range you then address with the client to Energy of soft toys or items around can establish how they will be tackled Once the aspirational be a useful sub-stimulant. if, or when, they crop up. and session goals This is also a great time to use I guess it’s the development have been set, the challenging and creative thinking of the cunning plan B scenario. next part of tools such as de Bono’s Six We are great at planning the GENIUS Thinking Hats (data, emotion, perfect life but, unfortunately, life’s coaching negativity, positiveness, feel not perfect. Therefore it makes is to look at good, innovative thinking and sense to anticipate inhibitors and the energy of process). Often, Six Thinking manage them into positives. It’s the coachee. He Hats generates all the issues and worthwhile at this point revisiting may want to achieve options as well as creating new your nurtured actions to see if something that is far ideas. It also provides the coach they need revising to reflect the reaching for him but with an opportunity to contribute points identified in the inhibitors does he really have the to the generation of ideas when stage of the session. energy? using the Green Hat. The desire to achieve In one session, a young writer Utopia and the energy to and I explored how he could So, we now know what the client do something can promote his work to television wants and how much energy he sometimes be poles apart. people and, through the Green has to achieve his goal. We’ve www.trainingjournal.com September 2009 TJ 65
  • 4. coaching generated some great ideas, and have identified the potential problems and the likely responses to any negatives. If it all works fantastically, then… utopia: an imagined perfect place or state. This is where the coach’s NLP knowledge comes into play. Can you get the individual to visually, auditory and kinaesthetically imagine his utopia once the goals have been achieved? This is a powerful tool to make the end result feel real. What will he see happening, how will it sound and how great will he and others feel once it’s been achieved? It’s that thinking process that turns the aspiration into the reality for a creative. Envisioning, recording or feeling that end goal gives it life. It puts utopia in the mind of the individual. I have in the past encouraged clients to make that picture real – getting a close or true-to-life image and placing it at their desk or work space. For the auditory types, a written statement always at hand has the same effect. We’re back to the immense importance for creatives of goals linked to imagination. Once goals look real, they become Goals were being that’s the beauty of the business we’re in. If we were all perfect, real. Setting, writing down and imagining goals are an essential achieved but I was we wouldn’t have anybody to coach. role of the coach to get the creative talent to understand this. wondering if they could G – Goals to be achieved I believe that the best prediction of your future is have been wider, more E – Energy to achieve the goals N – Nurturing and exploring whatever you believe it will be. challenging – daring to options for achieving the goals The skill of the coach is to plant I – Inhibitors that may arise on that positive and exciting future be truly different the way to achieving goals with the talent. U – Utopia when the goals will be achieved Steps So there you have it – yet S – Steps to be taken to achieve Finally, the coaching session is another wonderful tool for the goals.  rounded off by summarising the coaching. The very simple steps to be taken by the coachee. GENIUS coaching model. It’s What will he do between now about pushing and developing and the next session? ambition and creativity for These are developed by writing creative people, exploring wide- SMART (specific, measurable, ranging opportunities and realistic, agreed and timed) action imagining the realities of what goals and clarifying the actual success will look, feel or sound Alec McPhedran is the managing director steps to take to achieve them. I like when achieved. of Skills Channel TV. He can be contacted on +44 (0)845 8377763 or via guess in the good old days that Obviously, I know this model www.geniuscoaching.co.uk was called action planning. may not be perfect for some – 66 TJ September 2009 www.trainingjournal.com