SlideShare a Scribd company logo
1 of 1
Download to read offline
Extending IT Support for External Engagement
16th July 2009, Euston House, London


0930 – 1000                             Registration (with pastries )
1000 – 1010   Introductions/Programme Info                Chris Young
                                                          JISC Netskills
1010 – 1030   About the JISC BCE Programme                Rob Allen
                                                          JISC Services BCE Team
1030 – 1100   Institutional IT Challenges for External    John Burke
              Engagement                                  JISC InfoNet
1100 - 1115                                    Refreshment break
1115 – 1200   Exploring Key IT Challenges and             Group activity
              Solutions
1200 – 1230   Self-Analysis Tools for Change              Matt Donaghy
              Management and CRM                          Nottingham University


1230 – 1330                                            Lunch
1330 – 1400   IT for BCE:                                 Steve Armstrong
              A View from the Sharp End                   Strathclyde University
1400 – 1500   Trialling Collaborative Tools for BCE – Case Studies In Co-operation
              Project Overview                            Andy Stewart
                                                          JISC Services BCE Team
              Open ICT Tools                              Erik Bohemia
                                                          Northumbria University
              G Blog: The Listening Blog                  Pam Voisey
                                                          University of Glamorgan
1500 – 1515                                    Refreshment break
1515 – 1530   Support from the Wider JISC BCE             Simon Whittemore
              Programme                                   JISC BCE Programme Manager
1530 – 1550   Three To Take Forward:                      Group activity
              Key IT-related issues for future focus
1550 – 1600   Final comments and workshop close

More Related Content

More from BCE A&E

Supporting and Enabling External Engagement
Supporting and Enabling External EngagementSupporting and Enabling External Engagement
Supporting and Enabling External EngagementBCE A&E
 
JISC Collections & BCE
JISC Collections & BCEJISC Collections & BCE
JISC Collections & BCEBCE A&E
 
JANET: Supporting BCE
JANET: Supporting BCEJANET: Supporting BCE
JANET: Supporting BCEBCE A&E
 
Embedding BCE: Project summary
Embedding BCE: Project summaryEmbedding BCE: Project summary
Embedding BCE: Project summaryBCE A&E
 
Relationship Mangement: Challenges, Processes & Pitfalls
Relationship Mangement: Challenges, Processes & PitfallsRelationship Mangement: Challenges, Processes & Pitfalls
Relationship Mangement: Challenges, Processes & PitfallsBCE A&E
 
BCE A&E: How did we get here?
BCE A&E: How did we get here?BCE A&E: How did we get here?
BCE A&E: How did we get here?BCE A&E
 
JISC Advance: Services, RSCs & BCE
JISC Advance: Services, RSCs & BCEJISC Advance: Services, RSCs & BCE
JISC Advance: Services, RSCs & BCEBCE A&E
 
Jisc Advance BCE Evidencing Outcomes Benefits & Outcomes (Handout)
Jisc Advance BCE Evidencing Outcomes Benefits & Outcomes (Handout)Jisc Advance BCE Evidencing Outcomes Benefits & Outcomes (Handout)
Jisc Advance BCE Evidencing Outcomes Benefits & Outcomes (Handout)BCE A&E
 
Jisc Advance BCE Evidencing Outcomes Benefits & Outcomes
Jisc Advance BCE Evidencing Outcomes Benefits & OutcomesJisc Advance BCE Evidencing Outcomes Benefits & Outcomes
Jisc Advance BCE Evidencing Outcomes Benefits & OutcomesBCE A&E
 
BCE @ Stirling: Mark Toole
BCE @ Stirling: Mark TooleBCE @ Stirling: Mark Toole
BCE @ Stirling: Mark TooleBCE A&E
 
Jisc access mgmt_scoping_study_v0_2
Jisc access mgmt_scoping_study_v0_2Jisc access mgmt_scoping_study_v0_2
Jisc access mgmt_scoping_study_v0_2BCE A&E
 
09 Extending It For External Engagement Full Version
09 Extending It For External Engagement Full Version09 Extending It For External Engagement Full Version
09 Extending It For External Engagement Full VersionBCE A&E
 
07 Open ICT Tools
07 Open ICT Tools07 Open ICT Tools
07 Open ICT ToolsBCE A&E
 
06 The G Blog Project
06 The G Blog Project06 The G Blog Project
06 The G Blog ProjectBCE A&E
 
04 A View From The Sharp End
04 A View From The Sharp End04 A View From The Sharp End
04 A View From The Sharp EndBCE A&E
 
05 Trialling Of Collaborative Online Tools Project
05 Trialling Of Collaborative Online Tools Project05 Trialling Of Collaborative Online Tools Project
05 Trialling Of Collaborative Online Tools ProjectBCE A&E
 
02 Embedding Bce
02 Embedding Bce02 Embedding Bce
02 Embedding BceBCE A&E
 
01 BCE Programme Overview
01 BCE Programme Overview01 BCE Programme Overview
01 BCE Programme OverviewBCE A&E
 
03 CRM Self Analyisis Tools
03 CRM Self Analyisis Tools03 CRM Self Analyisis Tools
03 CRM Self Analyisis ToolsBCE A&E
 

More from BCE A&E (20)

Supporting and Enabling External Engagement
Supporting and Enabling External EngagementSupporting and Enabling External Engagement
Supporting and Enabling External Engagement
 
JISC Collections & BCE
JISC Collections & BCEJISC Collections & BCE
JISC Collections & BCE
 
JANET: Supporting BCE
JANET: Supporting BCEJANET: Supporting BCE
JANET: Supporting BCE
 
Embedding BCE: Project summary
Embedding BCE: Project summaryEmbedding BCE: Project summary
Embedding BCE: Project summary
 
Relationship Mangement: Challenges, Processes & Pitfalls
Relationship Mangement: Challenges, Processes & PitfallsRelationship Mangement: Challenges, Processes & Pitfalls
Relationship Mangement: Challenges, Processes & Pitfalls
 
BCE A&E: How did we get here?
BCE A&E: How did we get here?BCE A&E: How did we get here?
BCE A&E: How did we get here?
 
JISC Advance: Services, RSCs & BCE
JISC Advance: Services, RSCs & BCEJISC Advance: Services, RSCs & BCE
JISC Advance: Services, RSCs & BCE
 
Jisc Advance BCE Evidencing Outcomes Benefits & Outcomes (Handout)
Jisc Advance BCE Evidencing Outcomes Benefits & Outcomes (Handout)Jisc Advance BCE Evidencing Outcomes Benefits & Outcomes (Handout)
Jisc Advance BCE Evidencing Outcomes Benefits & Outcomes (Handout)
 
Jisc Advance BCE Evidencing Outcomes Benefits & Outcomes
Jisc Advance BCE Evidencing Outcomes Benefits & OutcomesJisc Advance BCE Evidencing Outcomes Benefits & Outcomes
Jisc Advance BCE Evidencing Outcomes Benefits & Outcomes
 
BCE @ Stirling: Mark Toole
BCE @ Stirling: Mark TooleBCE @ Stirling: Mark Toole
BCE @ Stirling: Mark Toole
 
Jisc access mgmt_scoping_study_v0_2
Jisc access mgmt_scoping_study_v0_2Jisc access mgmt_scoping_study_v0_2
Jisc access mgmt_scoping_study_v0_2
 
JISC:
JISC: JISC:
JISC:
 
09 Extending It For External Engagement Full Version
09 Extending It For External Engagement Full Version09 Extending It For External Engagement Full Version
09 Extending It For External Engagement Full Version
 
07 Open ICT Tools
07 Open ICT Tools07 Open ICT Tools
07 Open ICT Tools
 
06 The G Blog Project
06 The G Blog Project06 The G Blog Project
06 The G Blog Project
 
04 A View From The Sharp End
04 A View From The Sharp End04 A View From The Sharp End
04 A View From The Sharp End
 
05 Trialling Of Collaborative Online Tools Project
05 Trialling Of Collaborative Online Tools Project05 Trialling Of Collaborative Online Tools Project
05 Trialling Of Collaborative Online Tools Project
 
02 Embedding Bce
02 Embedding Bce02 Embedding Bce
02 Embedding Bce
 
01 BCE Programme Overview
01 BCE Programme Overview01 BCE Programme Overview
01 BCE Programme Overview
 
03 CRM Self Analyisis Tools
03 CRM Self Analyisis Tools03 CRM Self Analyisis Tools
03 CRM Self Analyisis Tools
 

Recently uploaded

Field Attribute Index Feature in Odoo 17
Field Attribute Index Feature in Odoo 17Field Attribute Index Feature in Odoo 17
Field Attribute Index Feature in Odoo 17Celine George
 
Grade 9 Q4-MELC1-Active and Passive Voice.pptx
Grade 9 Q4-MELC1-Active and Passive Voice.pptxGrade 9 Q4-MELC1-Active and Passive Voice.pptx
Grade 9 Q4-MELC1-Active and Passive Voice.pptxChelloAnnAsuncion2
 
USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...
USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...
USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...Postal Advocate Inc.
 
ISYU TUNGKOL SA SEKSWLADIDA (ISSUE ABOUT SEXUALITY
ISYU TUNGKOL SA SEKSWLADIDA (ISSUE ABOUT SEXUALITYISYU TUNGKOL SA SEKSWLADIDA (ISSUE ABOUT SEXUALITY
ISYU TUNGKOL SA SEKSWLADIDA (ISSUE ABOUT SEXUALITYKayeClaireEstoconing
 
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATION
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATIONTHEORIES OF ORGANIZATION-PUBLIC ADMINISTRATION
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATIONHumphrey A Beña
 
Judging the Relevance and worth of ideas part 2.pptx
Judging the Relevance  and worth of ideas part 2.pptxJudging the Relevance  and worth of ideas part 2.pptx
Judging the Relevance and worth of ideas part 2.pptxSherlyMaeNeri
 
Procuring digital preservation CAN be quick and painless with our new dynamic...
Procuring digital preservation CAN be quick and painless with our new dynamic...Procuring digital preservation CAN be quick and painless with our new dynamic...
Procuring digital preservation CAN be quick and painless with our new dynamic...Jisc
 
Computed Fields and api Depends in the Odoo 17
Computed Fields and api Depends in the Odoo 17Computed Fields and api Depends in the Odoo 17
Computed Fields and api Depends in the Odoo 17Celine George
 
Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)
Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)
Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)lakshayb543
 
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdf
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdfInclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdf
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdfTechSoup
 
Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17
Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17
Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17Celine George
 
Like-prefer-love -hate+verb+ing & silent letters & citizenship text.pdf
Like-prefer-love -hate+verb+ing & silent letters & citizenship text.pdfLike-prefer-love -hate+verb+ing & silent letters & citizenship text.pdf
Like-prefer-love -hate+verb+ing & silent letters & citizenship text.pdfMr Bounab Samir
 
Gas measurement O2,Co2,& ph) 04/2024.pptx
Gas measurement O2,Co2,& ph) 04/2024.pptxGas measurement O2,Co2,& ph) 04/2024.pptx
Gas measurement O2,Co2,& ph) 04/2024.pptxDr.Ibrahim Hassaan
 
DATA STRUCTURE AND ALGORITHM for beginners
DATA STRUCTURE AND ALGORITHM for beginnersDATA STRUCTURE AND ALGORITHM for beginners
DATA STRUCTURE AND ALGORITHM for beginnersSabitha Banu
 
What is Model Inheritance in Odoo 17 ERP
What is Model Inheritance in Odoo 17 ERPWhat is Model Inheritance in Odoo 17 ERP
What is Model Inheritance in Odoo 17 ERPCeline George
 

Recently uploaded (20)

Field Attribute Index Feature in Odoo 17
Field Attribute Index Feature in Odoo 17Field Attribute Index Feature in Odoo 17
Field Attribute Index Feature in Odoo 17
 
Grade 9 Q4-MELC1-Active and Passive Voice.pptx
Grade 9 Q4-MELC1-Active and Passive Voice.pptxGrade 9 Q4-MELC1-Active and Passive Voice.pptx
Grade 9 Q4-MELC1-Active and Passive Voice.pptx
 
USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...
USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...
USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...
 
ISYU TUNGKOL SA SEKSWLADIDA (ISSUE ABOUT SEXUALITY
ISYU TUNGKOL SA SEKSWLADIDA (ISSUE ABOUT SEXUALITYISYU TUNGKOL SA SEKSWLADIDA (ISSUE ABOUT SEXUALITY
ISYU TUNGKOL SA SEKSWLADIDA (ISSUE ABOUT SEXUALITY
 
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATION
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATIONTHEORIES OF ORGANIZATION-PUBLIC ADMINISTRATION
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATION
 
Judging the Relevance and worth of ideas part 2.pptx
Judging the Relevance  and worth of ideas part 2.pptxJudging the Relevance  and worth of ideas part 2.pptx
Judging the Relevance and worth of ideas part 2.pptx
 
Procuring digital preservation CAN be quick and painless with our new dynamic...
Procuring digital preservation CAN be quick and painless with our new dynamic...Procuring digital preservation CAN be quick and painless with our new dynamic...
Procuring digital preservation CAN be quick and painless with our new dynamic...
 
Model Call Girl in Tilak Nagar Delhi reach out to us at 🔝9953056974🔝
Model Call Girl in Tilak Nagar Delhi reach out to us at 🔝9953056974🔝Model Call Girl in Tilak Nagar Delhi reach out to us at 🔝9953056974🔝
Model Call Girl in Tilak Nagar Delhi reach out to us at 🔝9953056974🔝
 
Computed Fields and api Depends in the Odoo 17
Computed Fields and api Depends in the Odoo 17Computed Fields and api Depends in the Odoo 17
Computed Fields and api Depends in the Odoo 17
 
Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)
Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)
Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)
 
YOUVE GOT EMAIL_FINALS_EL_DORADO_2024.pptx
YOUVE GOT EMAIL_FINALS_EL_DORADO_2024.pptxYOUVE GOT EMAIL_FINALS_EL_DORADO_2024.pptx
YOUVE GOT EMAIL_FINALS_EL_DORADO_2024.pptx
 
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdf
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdfInclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdf
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdf
 
OS-operating systems- ch04 (Threads) ...
OS-operating systems- ch04 (Threads) ...OS-operating systems- ch04 (Threads) ...
OS-operating systems- ch04 (Threads) ...
 
FINALS_OF_LEFT_ON_C'N_EL_DORADO_2024.pptx
FINALS_OF_LEFT_ON_C'N_EL_DORADO_2024.pptxFINALS_OF_LEFT_ON_C'N_EL_DORADO_2024.pptx
FINALS_OF_LEFT_ON_C'N_EL_DORADO_2024.pptx
 
Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17
Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17
Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17
 
Like-prefer-love -hate+verb+ing & silent letters & citizenship text.pdf
Like-prefer-love -hate+verb+ing & silent letters & citizenship text.pdfLike-prefer-love -hate+verb+ing & silent letters & citizenship text.pdf
Like-prefer-love -hate+verb+ing & silent letters & citizenship text.pdf
 
Gas measurement O2,Co2,& ph) 04/2024.pptx
Gas measurement O2,Co2,& ph) 04/2024.pptxGas measurement O2,Co2,& ph) 04/2024.pptx
Gas measurement O2,Co2,& ph) 04/2024.pptx
 
DATA STRUCTURE AND ALGORITHM for beginners
DATA STRUCTURE AND ALGORITHM for beginnersDATA STRUCTURE AND ALGORITHM for beginners
DATA STRUCTURE AND ALGORITHM for beginners
 
What is Model Inheritance in Odoo 17 ERP
What is Model Inheritance in Odoo 17 ERPWhat is Model Inheritance in Odoo 17 ERP
What is Model Inheritance in Odoo 17 ERP
 
YOUVE_GOT_EMAIL_PRELIMS_EL_DORADO_2024.pptx
YOUVE_GOT_EMAIL_PRELIMS_EL_DORADO_2024.pptxYOUVE_GOT_EMAIL_PRELIMS_EL_DORADO_2024.pptx
YOUVE_GOT_EMAIL_PRELIMS_EL_DORADO_2024.pptx
 

Event Programme

  • 1. Extending IT Support for External Engagement 16th July 2009, Euston House, London 0930 – 1000 Registration (with pastries ) 1000 – 1010 Introductions/Programme Info Chris Young JISC Netskills 1010 – 1030 About the JISC BCE Programme Rob Allen JISC Services BCE Team 1030 – 1100 Institutional IT Challenges for External John Burke Engagement JISC InfoNet 1100 - 1115 Refreshment break 1115 – 1200 Exploring Key IT Challenges and Group activity Solutions 1200 – 1230 Self-Analysis Tools for Change Matt Donaghy Management and CRM Nottingham University 1230 – 1330 Lunch 1330 – 1400 IT for BCE: Steve Armstrong A View from the Sharp End Strathclyde University 1400 – 1500 Trialling Collaborative Tools for BCE – Case Studies In Co-operation Project Overview Andy Stewart JISC Services BCE Team Open ICT Tools Erik Bohemia Northumbria University G Blog: The Listening Blog Pam Voisey University of Glamorgan 1500 – 1515 Refreshment break 1515 – 1530 Support from the Wider JISC BCE Simon Whittemore Programme JISC BCE Programme Manager 1530 – 1550 Three To Take Forward: Group activity Key IT-related issues for future focus 1550 – 1600 Final comments and workshop close