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Practical KM Strategy And Tactics

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Stephen Bounds
Stephen Bounds

Presentation given at the KM Australia conference held in Sydney, August 2009.

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Practical KM strategy and tactics Stephen Bounds [email_address] http://www.bounds.net.au
What is an organisation?
What is an organisation?
What is an organisation?
What is an organisation?
What is an organisation?
Nature of organisations ,[object Object],[object Object],[object Object],[object Object],[object Object]
Situational context ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
7 step strategic framework Where are we now? And where do we want to be? Goals Judging the quality of our results Responsibilities How do we make sure this works? Strategies How does this fit? Principles What will happen when we get there? Benefits How does this help the organisation? Objectives Why is this important? Background
Reasons for a KM strategy ,[object Object],[object Object],[object Object],[object Object],[object Object]
Objectives of KM ,[object Object],[object Object],[object Object],[object Object],[object Object]
Benefits of KM ,[object Object],[object Object],[object Object],[object Object]
Knowledge Systems
Knowledge Systems
Problem solving pattern
KM objectives chain Distributed Problem Solving Knowledge Integration Knowledge Distribution Individual Learning Collabor-ation Knowledge Codification Narrative Greater Adaptability (Resilience, Innovation, etc)
Governance ,[object Object],[object Object],[object Object]
Tactics ,[object Object],[object Object],[object Object],[object Object]
Tactics ,[object Object],[object Object],[object Object],[object Object]
Questions?
Image credits ,[object Object],[object Object],[object Object],[object Object],[object Object]

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Practical KM Strategy And Tactics

  • 1. Practical KM strategy and tactics Stephen Bounds [email_address] http://www.bounds.net.au
  • 2. What is an organisation?
  • 3. What is an organisation?
  • 4. What is an organisation?
  • 5. What is an organisation?
  • 6. What is an organisation?
  • 7.
  • 8.
  • 9. 7 step strategic framework Where are we now? And where do we want to be? Goals Judging the quality of our results Responsibilities How do we make sure this works? Strategies How does this fit? Principles What will happen when we get there? Benefits How does this help the organisation? Objectives Why is this important? Background
  • 10.
  • 11.
  • 12.
  • 16. KM objectives chain Distributed Problem Solving Knowledge Integration Knowledge Distribution Individual Learning Collabor-ation Knowledge Codification Narrative Greater Adaptability (Resilience, Innovation, etc)
  • 17.
  • 18.
  • 19.
  • 21.