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PTOLEMUS Consulting Group




Insurance Telematics Study



Presentation of the report




May 2012 - Strictly confidential
PTOLEMUS in PAYD                                                                                                                                                               1


Who we are
                                                                                 Brussels          Frederic Bruneteau, Managing Director
                                                                                                   • Ms. HEC Paris, Ms. CEMS University of Cologne
                                                                                                   • Background: TomTom, SFR Vodafone, Arthur D. Little, BNP Paribas
                                                                                                   • Specialties: LBS, telematics (eCall, PAYD, etc.), mobile networks

     from Ptolemy, the Egyptian                                                                    Fulvio Sansone, Associate Partner
   savant who built the 1st map of                                                                 • Electronic Engineer (Univ. Naples), MBA CUOA Altavilla Vicentina
     the world in the 2rd century                                                                  • Background: Oracle, ERTICO, ESOA, Ansaldo Trasporti, Ericsson
                                                                                                   • Specialties: satellite, telematics, positioning


                                                                                 Paris             Olivier Bourhis, Managing Partner
 • The 1st international strategy consulting firm
                                                                                                   • MBA ESCP-EAP Paris
   specialized in geo-connected mobility                                                           • Background: Orga Systems, Cable & Wireless, TeleDanmark, PSA, Valeo
                                                                                                   • Specialties: Mobile networks and applications, train telematics
 • Strategy combined with real industry expertise
   and operational experience
                                                                                 Munich            John Craig, Associate Partner
 • A focus on achieving results for our clients
                                                                                                   • M.Eng. Electrical & Electronic Engineering, Heriot-Watt, Edinburgh
 • 100 years of aggregated experience in                                                           • Background: Intermap, Destinator, Cambridge Positioning, Ericsson
   telematics, location-based services & mobility                                                  • Specialties: Content & services, positioning, automotive


 • Close links with the mobility ecosystem                                       Milan             Sergio Tusa, Associate Partner
    - Advisory Board Member of EENA(1)                                                             • MBA ISIDA Palermo & Law degree, Palermo
    - Member of ERTICO's(2) eSafety Forum and eCall                                                • Background: Magneti Marelli, Cobra, Nokia, Tele Atlas, Philips, NCR
        HeERO Observers Group                                                                      • Specialties: Telematics, automotive, mapping
    -   Close connections to national ITS organisations, ACEA
        (3), ASECAP(4), GSMA(5), etc.
                                                                                 Boston            Eric Pite, Managing Partner
    -   Speakers at most leading industry events &
        conferences                                                                                • M. Eng. Telecom ParisTech, MBA London Business School
    -   Regular contributor to Telematics Update                                                   • Background: TomTom, Motorola, Sendo, Sagem
    -   Steering Committee Member of Mobile Monday (Brussels)                                      • Specialties: Consumer electronics, LBS




                        (1) European Emergency Number Association (2) ITS Europe (3) Association of European Car Makers (4) European Association of Tolled                 2
PTOLEMUS                Motorways Operators (5) GSM Association
PTOLEMUS in PAYD                                                                                                         1


What we bring                                       Our fields of expertise
Our consulting services                                         Mobile content and social networking
                                                                Application stores, crowd-sourcing, etc.


       Strategy              Evaluation of                       Navigation & location-based services
       definition            investments             Maps, traffic, fuel prices, speed cameras, weather, parking, etc.
     New market entry,        Strategic due
      business plan             diligence,                             Usage-based charging
    development, board     market assessment,                PAYD / PHYD insurance, Road User Charging,
   coaching and support     feasibility studies                       PAYD car leasing & rental

                                                             Telematics & Intelligent Transport Systems
      Innovation                                         Connected car, tracking, fleet management, eCall, bCall,
                              Business
     management                                      Stolen Vehicle Recovery, Car As A Service, connected train, etc.
                             development
    Product & services
                          Partnership strategies,
   development, project                                           Positioning / Location enablement
                           response to RFPs,
    management and
                                 lobbying
         launch
                                                                          M2M & connectivity



Our public reports
                                                             Emergency
     European                        Insurance                                                  Global
                                                               Services
     Location                        Telematics                                                Location
                                                              Study Q1
    Study 2010                     Study Q1 2012                                              Study 2012
                                                                 2012




                                                                                                                     3
PTOLEMUS
PTOLEMUS in PAYD                                                                                                       1

We have acquired substantial experience in helping all
players in the geo-connected mobility ecosystem
 Telecom operators                      OEMs & telematics vendors                Content & application providers




 Telecom infrastructure providers

                                                                                 ITS operators


                                    • Partners in Paris, Munich, Milan, Boston
 Consumer electronics makers            and Brussels
                                    •   +50 years of experience in mobile
                                    •   +50 years of experience in telematics


 Positioning solution providers                                                  Financiers
                                    Insurers & assistance providers


                                                                                                     Montezemolo
                                                                                                      & Partners




                                                                                                                   4
PTOLEMUS
PTOLEMUS in PAYD                                                                                                      1


A contact network with all major industry players
           Example: some of our contacts within the PAYD insurance industry

                                                           PAYD SOLUTION
                                                             PROVIDERS




                                                              INSURERS




                                                                                                                  5
PTOLEMUS           PAYD: Pay As You Drive insurance, i.e. based on number of actual number of kilometres driven
PTOLEMUS in PAYD                                    1

For 2 private equity firms, performed the due
diligence of Octo Telematics (Europe)
• These 2 private equity firms were
    looking to acquire Octo Telematics, the
    leading provider of PAYD solutions
    worldwide
•   In 2 weeks, we conducted a pan-
    European review of the PAYD
    insurance and PAYD solutions
    markets
•   We assessed the trends affecting the
    nascent PAYD market in Europe,
    thanks to a detailed investigation of
    commercial trials / launches and
    interviews with leading insurers
•   Evaluated the validity of the
    company’s business plan and
    proposed revised assumptions for a
    number of key inputs
•   We recommended the investment,
    based on the company's differentiated
    product and strategic lead


                                                6
PTOLEMUS
PTOLEMUS in PAYD                                    1

For Qualcomm, conducted a pan-European survey
of the European PAYD / PHYD insurance market

• Qualcomm Enterprise Services
  is the world's largest provider
  of fleet management services

• Identified 15 target insurance
  groups in 6 countries

• Identified and contacted
  management level executives
  to perform interviews and
  assess PAYD progress and
  needs

• Defined lessons to be learned
  to improve Qualcomm's PAYD
  system offering


                                                7
PTOLEMUS
PTOLEMUS in PAYD                                 1


Assisted Magneti Marelli in developing its
usage-based charging telematics business
• Managed different telematic
   businesses both in service provision
   and in hardware
• Supported the management in
   starting-up the business and setting-
   up the logistics platform to supply the
   insurance telematics business
• As a result, achieved the successful
   launch of an automotive grade black
   box
• Negotiated the contract with Octo
   Telematics, notably its technical,
   logistical and business terms
• Supported the adaptation process of
   the first supply to Octo Telematics
• Supported the initial business model
   for Autostrade

                                             8
PTOLEMUS
Telematics-based insurance                                                                     2


 Insurers are becoming more mature about PAYD

          PAYD trials & launches in Europe                PAYD has passed the trial phase



       Italy
                                                    • 94 trials worldwide (67 in Europe)
        UK                                          • 54 commercial launches (40 in
    France                                            Europe)
  Germany
    Ireland
                                                    • Success stories in multiple
   Belgium
                                                      countries, notably Italy (Unipol),
                                                      Spain (Mapfre), France (Groupama),
     Spain
                                                      the UK (Coverbox), Austria (Uniqa)
    Austria
                                                      and the US (Progressive)
   Hungary
    Finland                                         • Overall, we estimate PAYD-
Netherlands                                           equipped vehicles at over 2 million
               0      5          10       15   20     (worldwide)




                       Source: PTOLEMUS                                                     9
Telematics-based insurance                                                                                                                                                              2



In our view, the time has been through the peak & disillusionment phases
           Insurance telematics has
                                    come for insurance telematics

                                                                                                                                      Test-Achats
                                                                                                                                     gender ruling




                                                         Norwich Union                                                                 European
                                                                                                                         Launch of    Commission
                                                        launches PAYD                                                                                       Gender ruling
                                                                                                                      Insure The Box   decides to
                                                             offer                                                                                           becomes
                                                                                                                         in the UK   mandate eCall
                                           Toyota &                                                                                                          applicable
                                          Aioi launch
                                           PAYD on                               Norwich Union
                                          Toyota's G-                             stops PAYD      Launch of              Towergate
                                                                                                 Coverbox by                               Zurich
                                             Book                                 programme                            & Aviva launch launches Fleet
                                                                                                 Cobra Wunelli             PAYD         Intelligence  The AA and
                                                                                                                        commercial      PHYD offer   Admiral launch
                                  Unipol &                                                                               insurance
                                Aurora launch                                           Progressive                                                   PHYD offers
                                Octo's solution                                          launches
                                                                                        MyRate, first
                                                                                                                                         NYC &
                                                                                        commercial                      Qualcomm
                                                                                                          Groupama                 Massachussets
                                                                                        PHYD offer                      launches
                                                                                                           launches                   investigate
                                                                                                                      PAYD / PHYD                       Moody's
                        Norwich Union                                                                    Amaguiz PAYD               PAYD models
                                                                                                                         solution                    recommends
                       launches PAYD                                                            MAIF &      system
                            trial                                                                                                                    usage-based
                                                                                             MACIF launch                                              insurance
                                                                                             unsuccessful
                                                                                              telematics  Progressive    Renault       ÖSA launch
                                                                                                 offer      renames     launches    telematics offer
                 Progressive
                                                                                                             MyRate    commercial      in Germany
                     pilots
                TripSense UBI                                                                               Snapshot insurance PAYD
                                                                                                            Discount   programme
                  program in
                  Minnesotta
  Unipol trial of
  Octo's solution




                        Technology                                 Peak of
                          trigger                                expectations                Disillusionment                        Enlightenment                       Maturity


      2003             2004                2005              2006         2007            2008             2009           2010             2011            2012             2013



                                     Source: PTOLEMUS, based on Gartner's Hype Cycle                                                                                               10
Telematics-based insurance                                                                                                                                                  2


Connectivity is changing everything - Numerous players will
be tempted to offer PAYD insurance
   Connected car services


                                                                                                   Car	
  OEMs
                                                  Navigation	
  &	
  
                                                 search	
  vendors
                                                                                                                                              Handset	
  
        TelemaCcs	
                                                                                                                           vendors
     service	
  providers

                              Resource                                                            Traffic &
                                                    Social               Multimodal
                             management                                                             other                  eCall
                                                  networking             navigation               services

    Maintenance	
                                                                                  Stolen
       firms                       Car                                                                                   Voice &
                                                  Car sharing             LBA / LBM                vehicle                                                Mobile	
  
                              maintenance                                                                              messaging
                                                                                                  recovery                                               operators

                               Energy                                       PAYD /                                      Road user
   Power	
  suppliers        management            Financing
                                                                            PHYD
                                                                                                    bCall
                                                                                                                        charging


                                                                                                                                                   Tolling	
  
                                                                                                                                                  operators
         Oil	
  companies                        Banks	
  &	
                                                      Assistance	
  
                                               leasing	
  firms                       Insurers
                                                                                                                   providers




                                                      LBA: Location-based Advertising; LBM: Location-based Marketing PAYD: Pay As You Drive insurance;                 11
PTOLEMUS                    Source: PTOLEMUS
                                                      PHYD: Pay How You Drive insurance
Introduction


Our Insurance Telematics study is the most comprehensive
report written on the subject

                            • 400 pages of analysis on the                • 10-year market forecasts
                              PAYD / PHYD market based on                    - Country's readyness to telematics
                               - 66 interviews in 14 countries               - Country forecasts for Italy, the UK,
                               - Over 120 figures (charts, tables...)          France, Germany and Russia
                               - 2 years of research                         - Bottom-up estimates of the number of
                                                                               policies for each insurer in EU
                               - Our experience & vision of the                countries, the USA and in South
                                 ecosystem incl. OEMs and TSPs                 Africa
                            • Case studies & learnings from               • Insurer's telematics market model
                              ALD Automotive, Amaguiz, GM OnStar,           results in Italy, the UK, France and
                              Hollard Insurance, Insurethebox, Liberty
                              Mutual, MAIF-MACIF, Norwich Union,            Germany
                              Octo Telematics, Progressive, Solly Azar,   • A handbook of suppliers'
                              State Farm, Unipol, Uniqa, Zurich
                                                                            solutions including our own
                            • A strategic analysis of the value             evaluation
                              chain evolution including                   • A complete set of
  More than a research         - The impact of eCall
  study, a real strategic                                                   recommendations to
                               - The impact of the smartphone               underwriters, TSPs, OEMs and
     market analysis
                               - The impact of the Test-Achats /            governments
                                 gender ruling



                                                                                                                  3
Authors


This study has been written by strategists with decades of
experience of telematics, automotive & mobility




                                                             13
PTOLEMUS
Primary research

We have interviewed nearly 80 companies across the
ecosystem

       Organisation          Country                                                        Organisation            Country
         Achmea             Netherlands                                                         MAIF                France
      Airmax Group              UK                                                           Masternaut             France
                                                Organisation            Country                                                        Organisation          Country
     ALD Automotive           France                                                          Metaskil                UK
                                              Cobra Automotive           France                                                          Telogis              USA
         Allianz              France                                                          Michelin              France
                                                 Continental             France                                                            Texa               Italy
         Allianz             Germany                                                       Mobile Devices           France
                                                    Covea                France                                                 The Co-operative Insurance     UK
         Allianz               Italy                                                           Navteq               France
                                                  Coverbox                 UK                                                   TomTom Business Solutions      UK
 Amadeus Capital Partners       UK                                                          Norton Rose               UK
                                                Crédit Mutuel            France                                                          Touring             Belgium
   Amaguiz (Groupama)         France                                                       Octo Telematics           Italy
                                                    Cybit                  UK                                                             Toyota             Belgium
         Aplicom              Finland                                                Qualcomm Enterprise Services Netherlands
                                          Daimler Insurance Services    Germany                                                        Trimble MRM             UK
          Arval               France                                                            SAP               Switzerland
                                             ERTICO - ITS Europe        Belgium                                                           Uniqa              Austria
          Aviva                 UK                                                       Scope Technologies        Singapore
                                            European Commission         Belgium                                                        Vivium / P&V          Belgium
           Axa               Belgium                                                         Sensomatix              Israel
                                                   Generali              France                                                         Vodafone               UK
     Axa Assistance           France                                                          Skymeter              Canada
                                               Generali Group             Italy                                                        Wireless Car          Sweden
       Bird & Bird            France                                                      Standard & Poors          France
                                           Greenroad Technologies      US / Israel                                                       Wunelli               UK
      Cesar Satellite         Russia                                                       Stok Nederland         Netherlands
                                              Hughes Telematics           USA                                                       Young Marmalade            UK
          CNIL                France                                                            Telit                Italy
                                                     ING               Netherlands                                               Zurich Financial Services   France
                                                  Lysanda                  UK                                                      Zurich Fleet Services       UK
                                                   MACIF                 France                                                           Zurich              Italy

                                                                                                                                          Zurich               UK




                                                                                                                                                                       14
Contents


400 pages of facts, figures, examples, case studies,
predictions and recommendations




                                                       15
Contents


Extract pages of the report




                              16
Contents


Extract pages of the report




                              17
Contents


      Over 220 charts, diagrammes, illustrations and tables
                                Customer lifetime cash flows for the insurer - UK
                               The telematics customer NPV explained - UK
      £


                                                           Reduction
                                                           in claims
                                                              costs
900




                                              Additional               Telematics
                                             investment                   costs       Other
600                                             income                              expenses
                 Increase in
                                                (due to
                   earned
                                Additional       longer
                 premiums
                                  VAS          lifetime)
                    due to
                    longer
                   lifetime

                                                                               Telematics      £645
300                                                                             customer



          £263     Average
                  customer




                                                                                                      18
Conclusion


This strategic analysis can help insurers, OEMs, TSPs make
Insurance Telematics a reality
                            • It addresses all sides of the subject,
                              from the business model to the
                              technology and privacy issues

                            • It looks at the issues from underwriters'
                              perspective but also from the OEM's, the
                              TSP's and the government sides

                            • This report provides you the way to
                               - Leverage the learnings from 10 years
                                 and over 90 experiments worldwide
         Bridging the gap
                               - Get the complete story: strategy,
          between ideas          marketing, business model, technical,
           and realities         legal, etc.
                               - Make decisions swiftly based on
                                 verified facts & figures


                                                                         23
PTOLEMUS
PTOLEMUS Consulting Group
Strategies for Mobile Companies




Brussels - Paris - Milan - Munich - Boston
contact@ptolemus.com
w w w. p t o l e m u s . c o m

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Insurance Telematics Study

  • 1. PTOLEMUS Consulting Group Insurance Telematics Study Presentation of the report May 2012 - Strictly confidential
  • 2. PTOLEMUS in PAYD 1 Who we are Brussels Frederic Bruneteau, Managing Director • Ms. HEC Paris, Ms. CEMS University of Cologne • Background: TomTom, SFR Vodafone, Arthur D. Little, BNP Paribas • Specialties: LBS, telematics (eCall, PAYD, etc.), mobile networks from Ptolemy, the Egyptian Fulvio Sansone, Associate Partner savant who built the 1st map of • Electronic Engineer (Univ. Naples), MBA CUOA Altavilla Vicentina the world in the 2rd century • Background: Oracle, ERTICO, ESOA, Ansaldo Trasporti, Ericsson • Specialties: satellite, telematics, positioning Paris Olivier Bourhis, Managing Partner • The 1st international strategy consulting firm • MBA ESCP-EAP Paris specialized in geo-connected mobility • Background: Orga Systems, Cable & Wireless, TeleDanmark, PSA, Valeo • Specialties: Mobile networks and applications, train telematics • Strategy combined with real industry expertise and operational experience Munich John Craig, Associate Partner • A focus on achieving results for our clients • M.Eng. Electrical & Electronic Engineering, Heriot-Watt, Edinburgh • 100 years of aggregated experience in • Background: Intermap, Destinator, Cambridge Positioning, Ericsson telematics, location-based services & mobility • Specialties: Content & services, positioning, automotive • Close links with the mobility ecosystem Milan Sergio Tusa, Associate Partner - Advisory Board Member of EENA(1) • MBA ISIDA Palermo & Law degree, Palermo - Member of ERTICO's(2) eSafety Forum and eCall • Background: Magneti Marelli, Cobra, Nokia, Tele Atlas, Philips, NCR HeERO Observers Group • Specialties: Telematics, automotive, mapping - Close connections to national ITS organisations, ACEA (3), ASECAP(4), GSMA(5), etc. Boston Eric Pite, Managing Partner - Speakers at most leading industry events & conferences • M. Eng. Telecom ParisTech, MBA London Business School - Regular contributor to Telematics Update • Background: TomTom, Motorola, Sendo, Sagem - Steering Committee Member of Mobile Monday (Brussels) • Specialties: Consumer electronics, LBS (1) European Emergency Number Association (2) ITS Europe (3) Association of European Car Makers (4) European Association of Tolled 2 PTOLEMUS Motorways Operators (5) GSM Association
  • 3. PTOLEMUS in PAYD 1 What we bring Our fields of expertise Our consulting services Mobile content and social networking Application stores, crowd-sourcing, etc. Strategy Evaluation of Navigation & location-based services definition investments Maps, traffic, fuel prices, speed cameras, weather, parking, etc. New market entry, Strategic due business plan diligence, Usage-based charging development, board market assessment, PAYD / PHYD insurance, Road User Charging, coaching and support feasibility studies PAYD car leasing & rental Telematics & Intelligent Transport Systems Innovation Connected car, tracking, fleet management, eCall, bCall, Business management Stolen Vehicle Recovery, Car As A Service, connected train, etc. development Product & services Partnership strategies, development, project Positioning / Location enablement response to RFPs, management and lobbying launch M2M & connectivity Our public reports Emergency European Insurance Global Services Location Telematics Location Study Q1 Study 2010 Study Q1 2012 Study 2012 2012 3 PTOLEMUS
  • 4. PTOLEMUS in PAYD 1 We have acquired substantial experience in helping all players in the geo-connected mobility ecosystem Telecom operators OEMs & telematics vendors Content & application providers Telecom infrastructure providers ITS operators • Partners in Paris, Munich, Milan, Boston Consumer electronics makers and Brussels • +50 years of experience in mobile • +50 years of experience in telematics Positioning solution providers Financiers Insurers & assistance providers Montezemolo & Partners 4 PTOLEMUS
  • 5. PTOLEMUS in PAYD 1 A contact network with all major industry players Example: some of our contacts within the PAYD insurance industry PAYD SOLUTION PROVIDERS INSURERS 5 PTOLEMUS PAYD: Pay As You Drive insurance, i.e. based on number of actual number of kilometres driven
  • 6. PTOLEMUS in PAYD 1 For 2 private equity firms, performed the due diligence of Octo Telematics (Europe) • These 2 private equity firms were looking to acquire Octo Telematics, the leading provider of PAYD solutions worldwide • In 2 weeks, we conducted a pan- European review of the PAYD insurance and PAYD solutions markets • We assessed the trends affecting the nascent PAYD market in Europe, thanks to a detailed investigation of commercial trials / launches and interviews with leading insurers • Evaluated the validity of the company’s business plan and proposed revised assumptions for a number of key inputs • We recommended the investment, based on the company's differentiated product and strategic lead 6 PTOLEMUS
  • 7. PTOLEMUS in PAYD 1 For Qualcomm, conducted a pan-European survey of the European PAYD / PHYD insurance market • Qualcomm Enterprise Services is the world's largest provider of fleet management services • Identified 15 target insurance groups in 6 countries • Identified and contacted management level executives to perform interviews and assess PAYD progress and needs • Defined lessons to be learned to improve Qualcomm's PAYD system offering 7 PTOLEMUS
  • 8. PTOLEMUS in PAYD 1 Assisted Magneti Marelli in developing its usage-based charging telematics business • Managed different telematic businesses both in service provision and in hardware • Supported the management in starting-up the business and setting- up the logistics platform to supply the insurance telematics business • As a result, achieved the successful launch of an automotive grade black box • Negotiated the contract with Octo Telematics, notably its technical, logistical and business terms • Supported the adaptation process of the first supply to Octo Telematics • Supported the initial business model for Autostrade 8 PTOLEMUS
  • 9. Telematics-based insurance 2 Insurers are becoming more mature about PAYD PAYD trials & launches in Europe PAYD has passed the trial phase Italy • 94 trials worldwide (67 in Europe) UK • 54 commercial launches (40 in France Europe) Germany Ireland • Success stories in multiple Belgium countries, notably Italy (Unipol), Spain (Mapfre), France (Groupama), Spain the UK (Coverbox), Austria (Uniqa) Austria and the US (Progressive) Hungary Finland • Overall, we estimate PAYD- Netherlands equipped vehicles at over 2 million 0 5 10 15 20 (worldwide) Source: PTOLEMUS 9
  • 10. Telematics-based insurance 2 In our view, the time has been through the peak & disillusionment phases Insurance telematics has come for insurance telematics Test-Achats gender ruling Norwich Union European Launch of Commission launches PAYD Gender ruling Insure The Box decides to offer becomes in the UK mandate eCall Toyota & applicable Aioi launch PAYD on Norwich Union Toyota's G- stops PAYD Launch of Towergate Coverbox by Zurich Book programme & Aviva launch launches Fleet Cobra Wunelli PAYD Intelligence The AA and commercial PHYD offer Admiral launch Unipol & insurance Aurora launch Progressive PHYD offers Octo's solution launches MyRate, first NYC & commercial Qualcomm Groupama Massachussets PHYD offer launches launches investigate PAYD / PHYD Moody's Norwich Union Amaguiz PAYD PAYD models solution recommends launches PAYD MAIF & system trial usage-based MACIF launch insurance unsuccessful telematics Progressive Renault ÖSA launch offer renames launches telematics offer Progressive MyRate commercial in Germany pilots TripSense UBI Snapshot insurance PAYD Discount programme program in Minnesotta Unipol trial of Octo's solution Technology Peak of trigger expectations Disillusionment Enlightenment Maturity 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 Source: PTOLEMUS, based on Gartner's Hype Cycle 10
  • 11. Telematics-based insurance 2 Connectivity is changing everything - Numerous players will be tempted to offer PAYD insurance Connected car services Car  OEMs Navigation  &   search  vendors Handset   TelemaCcs   vendors service  providers Resource Traffic & Social Multimodal management other eCall networking navigation services Maintenance   Stolen firms Car Voice & Car sharing LBA / LBM vehicle Mobile   maintenance messaging recovery operators Energy PAYD / Road user Power  suppliers management Financing PHYD bCall charging Tolling   operators Oil  companies Banks  &   Assistance   leasing  firms Insurers providers LBA: Location-based Advertising; LBM: Location-based Marketing PAYD: Pay As You Drive insurance; 11 PTOLEMUS Source: PTOLEMUS PHYD: Pay How You Drive insurance
  • 12. Introduction Our Insurance Telematics study is the most comprehensive report written on the subject • 400 pages of analysis on the • 10-year market forecasts PAYD / PHYD market based on - Country's readyness to telematics - 66 interviews in 14 countries - Country forecasts for Italy, the UK, - Over 120 figures (charts, tables...) France, Germany and Russia - 2 years of research - Bottom-up estimates of the number of policies for each insurer in EU - Our experience & vision of the countries, the USA and in South ecosystem incl. OEMs and TSPs Africa • Case studies & learnings from • Insurer's telematics market model ALD Automotive, Amaguiz, GM OnStar, results in Italy, the UK, France and Hollard Insurance, Insurethebox, Liberty Mutual, MAIF-MACIF, Norwich Union, Germany Octo Telematics, Progressive, Solly Azar, • A handbook of suppliers' State Farm, Unipol, Uniqa, Zurich solutions including our own • A strategic analysis of the value evaluation chain evolution including • A complete set of More than a research - The impact of eCall study, a real strategic recommendations to - The impact of the smartphone underwriters, TSPs, OEMs and market analysis - The impact of the Test-Achats / governments gender ruling 3
  • 13. Authors This study has been written by strategists with decades of experience of telematics, automotive & mobility 13 PTOLEMUS
  • 14. Primary research We have interviewed nearly 80 companies across the ecosystem Organisation Country Organisation Country Achmea Netherlands MAIF France Airmax Group UK Masternaut France Organisation Country Organisation Country ALD Automotive France Metaskil UK Cobra Automotive France Telogis USA Allianz France Michelin France Continental France Texa Italy Allianz Germany Mobile Devices France Covea France The Co-operative Insurance UK Allianz Italy Navteq France Coverbox UK TomTom Business Solutions UK Amadeus Capital Partners UK Norton Rose UK Crédit Mutuel France Touring Belgium Amaguiz (Groupama) France Octo Telematics Italy Cybit UK Toyota Belgium Aplicom Finland Qualcomm Enterprise Services Netherlands Daimler Insurance Services Germany Trimble MRM UK Arval France SAP Switzerland ERTICO - ITS Europe Belgium Uniqa Austria Aviva UK Scope Technologies Singapore European Commission Belgium Vivium / P&V Belgium Axa Belgium Sensomatix Israel Generali France Vodafone UK Axa Assistance France Skymeter Canada Generali Group Italy Wireless Car Sweden Bird & Bird France Standard & Poors France Greenroad Technologies US / Israel Wunelli UK Cesar Satellite Russia Stok Nederland Netherlands Hughes Telematics USA Young Marmalade UK CNIL France Telit Italy ING Netherlands Zurich Financial Services France Lysanda UK Zurich Fleet Services UK MACIF France Zurich Italy Zurich UK 14
  • 15. Contents 400 pages of facts, figures, examples, case studies, predictions and recommendations 15
  • 16. Contents Extract pages of the report 16
  • 17. Contents Extract pages of the report 17
  • 18. Contents Over 220 charts, diagrammes, illustrations and tables Customer lifetime cash flows for the insurer - UK The telematics customer NPV explained - UK £ Reduction in claims costs 900 Additional Telematics investment costs Other 600 income expenses Increase in (due to earned Additional longer premiums VAS lifetime) due to longer lifetime Telematics £645 300 customer £263 Average customer 18
  • 19. Conclusion This strategic analysis can help insurers, OEMs, TSPs make Insurance Telematics a reality • It addresses all sides of the subject, from the business model to the technology and privacy issues • It looks at the issues from underwriters' perspective but also from the OEM's, the TSP's and the government sides • This report provides you the way to - Leverage the learnings from 10 years and over 90 experiments worldwide Bridging the gap - Get the complete story: strategy, between ideas marketing, business model, technical, and realities legal, etc. - Make decisions swiftly based on verified facts & figures 23 PTOLEMUS
  • 20. PTOLEMUS Consulting Group Strategies for Mobile Companies Brussels - Paris - Milan - Munich - Boston contact@ptolemus.com w w w. p t o l e m u s . c o m