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Plowchalk Carol 2008 Resume
1. CAROL W. PLOWCHALK
6 School Street, Unit 10
Mystic, CT 06355
Home 860.245.0826 cwplowchalk@comcast.net Cell 860.861.7955
SUMMARY
An accomplished, respected Human Resources Manager with extensive HR experience supporting large client groups in
pharmaceutical research, information technology, legal and finance environments. Strong customer focus with a flexible,
collaborative and results-oriented style. Highly effective communications and strategic consulting skills epitomized by integrity
and respect. Proven track record of coaching all levels of leadership. Key areas of expertise include:
• Strategic business partnering • Organization design/restructuring
• Executive coaching • Talent development/succession planning
• Organization development • Change management
• Recruitment/retention strategies • Global HR consulting
PROFESSIONAL EXPERIENCE
PFIZER GLOBAL RESEARCH & DEVELOPMENT, Groton, CT 2001 – 2008
International research-based pharmaceutical company
Manager, Human Resources 2003 – 2008
HR Client Consultant to large site-based and global business areas within R&D including Pharmaceutical Sciences, Discovery,
Comparative Medicine, Informatics, Finance & Procurement.
• Successfully coached effective executive leaders, newly-promoted managers and under-performing managers to improve
leadership capabilities.
• Led global talent management processes within business areas to identify key talent, succession candidates and appropriate
development actions to address talent gaps.
• Addressed design, implementation and change management aspects of four organizational down-sizing/re-design initiatives.
Led global talent selection process, coaching executive and middle management on integrity of talent selection processes.
• Received HR recognition award for HR consulting during the US and UK restructuring of Research Informatics.
• Built and implemented “People Agenda” priorities. Effectively developed global approaches/solutions that took into account
diverse cultural and legal needs.
• Facilitated multiple team-building interventions for leadership teams, improving leadership capabilities of line management.
• Partnered with Informatics business to develop and implement new career ladder and associated job descriptions for IT
employees.
• Partnered with staffing to fill over 100 IT positions across multiple sites during organization redesign. Led recruitment and
retention of key scientific talent from Ann Arbor, MI to Groton, CT following closure of Ann Arbor facility. Successfully
recruited and transferred ~ 25% of talent.
Business Manager, Worldwide People Management 2002 – 2003
Newly created position to drive globally-aligned people management practices within the Informatics business area. Special
emphasis on talent development and building IT competencies. Actively influenced Informatics senior leadership.
• Led implementation of newly-designed performance management 4-stage competency model.
• Streamlined processes for facilitating movement of colleagues across lines in US and UK during organization restructuring.
HR Generalist (Contract Employee), Strategic Operations Management 2001 – 2002
Provided all aspects of HR support for three business areas.
• Successfully led six-week IT college internship recruitment, filling ~ 20 internship positions. Managed intern program
evaluation and effectively redesigned the following year’s process.
• Researched, developed and presented proposal for strategic staffing and diversity initiatives to Informatics Site Head.
CAROL W. PLOWCHALK PAGE TWO
2. LeBOEUF, LAMB, GREENE & MACRAE, L.L.P., Hartford, CT 1999 – 2001
New York-based international law firm with Corporate, Environmental, Insurance and Litigation practice groups. Employee
group includes attorneys, paralegals, administrative and facilities staff.
Assistant Office Administrator/HR Manager
Responsible for managing human resources, including recruitment, staff utilization, employee relations, performance management,
benefits, payroll and training and development. Supervised staff of 21.
• Led newly created HR function, significantly decreasing HR support provided by New York office.
• Redesigned staff model following departure of Managing Partner, two corporate partners and several key attorneys.
• Improved recruitment process by introducing alternative options for sourcing candidates in tight legal market.
DELISA CONSULTING GROUP, Old Saybrook, CT 1999
HR Consultant with regional firm providing Organizational Development, Management and Recruitment consulting for small to
mid-size companies.
WHITAKER CORPORATION, Wilmington, DE 1993 – 1998
Holding company organized to protect Tyco International (formerly AMP Incorporated) intellectual property
Manager, Human Resources
Managed all aspects of human resources, quality management and strategic planning . Member of Whitaker Leadership Team.
Supervised staff of 15.
• Designed and implemented corporate strategic planning model recognized as “best practice” across all AMP divisions.
• Led Self-Assessment/Gap Analysis of US, Switzerland and Japan offices against Malcolm Baldrige National Quality Award
Criteria. Led development of improvement plans to address areas for improvement. Achieved 100-point improvement during
next assessment.
• Designed and implemented global quality management program for US and foreign offices.
• Led design of employee opinions survey for AMP subsidiary companies.
COMPUTER SKILLS
Microsoft Windows, Word, Excel, PowerPoint, PeopleSoft, ComCal (Compensation Planning Tool), Internet
EDUCATION
Columbia University, New York, NY, Principles & Practices of Organization Development Certification
BS, Business Administration, Salem College, Winston-Salem, NC (6 semesters)
King’s College, Charlotte, NC, Business Certification with Legal Specialization
ADDITIONAL TRAINING
Accelerated Implementation Methodology (AIM), Yellow Belt Continuous Improvement, 360° Feedback Certification (Clark
Wilson Group/Performance Programs, LRI), HR Generalist Training (Society for Human Resource Management),
Facilitation Training (Association for Quality and Participation)
PROFESSIONAL MEMBERSHIPS
Society for Human Resource Management (SHRM) – 1997-Present
SE CT Human Resource Leadership Association (HRLA) – 2001-Present