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emerging technologies   ala regional conference
            09.25.09         denise howell
                         bagandbaggage.com
2010 web: not your parents’ communication tool
business



                    educational
       commercial            noncommercial


                     personal


sociologically and socioeconomically: efforts to
 distinguish between arenas and contexts fail
eschew social media if -

  you’re engaged in criminal acts and
 prone to be up-front about it...


  you’re abrasive - people leave you
 caustic voicemails? death or other
 unpleasant threats?...


  you’re likely to disclose confidential
 information...


  you’re incapable of expressing yourself
 in 140 characters or less...


  you’re incapable of simplicity,
 directness, and speedy response...
“Be careful what you
post on Facebook...”

   decide how you’re going to
present your various selves online

   Obama uses social media,
blends personal and professional,
and remains credible
hot spots and implications

 • security, access issues

 • “identity hacking”

 • your own worst enemy: IP protection/licensing, IP infringement,
   defamation, fraud, regulatory issues, confidentiality, “always on”

 • 3rd party complications: defamation/harassment (don’t feed the trolls),
   infringement, your liability for their contributions

 • global jurisdiction; disparate local legal standards (strategic response
   decisions; e.g., Turkey, China, Brazil v. India)
How much “cyberspace exceptionalism” (Prof. Goldman)
                will courts tolerate?
If you’re not, someone is.
paper of record
leaks happen. they tend not to be this funny.
crisis response decision tree: get lawyered up, or have fun with it?
Have you never been “networked?”
the accidental hacker (there’s the other kind, too)




facebook.com/yournamehere -
  no ICANN for social media
you can do plenty of damage without social media




      confidentiality, ethics, legal obligations are cross-platform
   have simple policies+training - and quick, direct crisis response
throw it at the wall and...well you know the rest
“emerging technologies”
                                denise howell

q&a - discussion             bagandbaggage.com
                                  slides at
                   http://www.slideshare.net/denisehowell
licensing and credits
this work is licensed under a creative commons attribution-noncommercial 3.0 license. to
view a copy of the license, visit http://creativecommons.org/licenses/by-nc/3.0; or, send a
letter to creative commons, 543 howard street, 5th floor, san francisco, ca 94105 USA
images thanks to the following flickr users and hugh macleod:



•wake up call? by banalities
•sndrv 2.0 by sndrv
•sen. barack obama by SEIU International
•230 by leo reynolds
•i'm blogging this by foxtongue
•the new york times en espanol by micora
•just another to amuse you by brittanyC:::HaloPhotography
•designer eyeware by daveparker
•flickr spaghetti monster by oskay
•spaghetti is ready by gluemoon
•chris anderson of TED by robert scoble
•comics: lawyer dream, dinosaur meteor, and where the
money is by hugh macleod, gapingvoid.com

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emerging technologies for the ass'n of legal administrators

  • 1. emerging technologies ala regional conference 09.25.09 denise howell bagandbaggage.com
  • 2. 2010 web: not your parents’ communication tool
  • 3.
  • 4. business educational commercial noncommercial personal sociologically and socioeconomically: efforts to distinguish between arenas and contexts fail
  • 5. eschew social media if - you’re engaged in criminal acts and prone to be up-front about it... you’re abrasive - people leave you caustic voicemails? death or other unpleasant threats?... you’re likely to disclose confidential information... you’re incapable of expressing yourself in 140 characters or less... you’re incapable of simplicity, directness, and speedy response...
  • 6. “Be careful what you post on Facebook...” decide how you’re going to present your various selves online Obama uses social media, blends personal and professional, and remains credible
  • 7. hot spots and implications • security, access issues • “identity hacking” • your own worst enemy: IP protection/licensing, IP infringement, defamation, fraud, regulatory issues, confidentiality, “always on” • 3rd party complications: defamation/harassment (don’t feed the trolls), infringement, your liability for their contributions • global jurisdiction; disparate local legal standards (strategic response decisions; e.g., Turkey, China, Brazil v. India)
  • 8. How much “cyberspace exceptionalism” (Prof. Goldman) will courts tolerate?
  • 9. If you’re not, someone is.
  • 11. leaks happen. they tend not to be this funny. crisis response decision tree: get lawyered up, or have fun with it?
  • 12. Have you never been “networked?”
  • 13. the accidental hacker (there’s the other kind, too) facebook.com/yournamehere - no ICANN for social media
  • 14. you can do plenty of damage without social media confidentiality, ethics, legal obligations are cross-platform have simple policies+training - and quick, direct crisis response
  • 15. throw it at the wall and...well you know the rest
  • 16. “emerging technologies” denise howell q&a - discussion bagandbaggage.com slides at http://www.slideshare.net/denisehowell
  • 17. licensing and credits this work is licensed under a creative commons attribution-noncommercial 3.0 license. to view a copy of the license, visit http://creativecommons.org/licenses/by-nc/3.0; or, send a letter to creative commons, 543 howard street, 5th floor, san francisco, ca 94105 USA images thanks to the following flickr users and hugh macleod: •wake up call? by banalities •sndrv 2.0 by sndrv •sen. barack obama by SEIU International •230 by leo reynolds •i'm blogging this by foxtongue •the new york times en espanol by micora •just another to amuse you by brittanyC:::HaloPhotography •designer eyeware by daveparker •flickr spaghetti monster by oskay •spaghetti is ready by gluemoon •chris anderson of TED by robert scoble •comics: lawyer dream, dinosaur meteor, and where the money is by hugh macleod, gapingvoid.com