A look at various types of information an organization needs and how to obtain it. The focus is on external sources (as opposed to internal sources as in BI). We look at information using the 6W framework - why, what, where, when, who and why

1. InfoTools: Beyond Search Dorai Thodla

2. An Exercise In Collective Intelligence

3. About Information What are your information needs? What are your problems with information? What tools do you currently use to handle information?

4. What Is Information? What Is Knowledge? A mental math problem

6. Who Questions? Who needs information in your organization?

7. What Questions? What Information Do You Need?

8. Why Questions Why do you need this information? Recursive : Why, Why, Why?

9. Where Questions Where do you get your information from? Where do you find these sources?

10. How Questions How do you get information? How do you use it? How much do you lose?

11. When Question When Do You Need Information? When do you use it? On-demand vs. Collect in anticipation?

12. Information and Intelligence Industry Intelligence Marketing Intelligence Sales Intelligence Product Intelligence Technology Intelligence Information Intelligence

13. Industry Intelligence Where is your industry going (trends)? What are others doing in the industry? What are some possible disruptions you can cause?

14. Marketing Intelligence Who are your customers? How do you reach them? What else do they buy? Who else do they buy from?

15. Sales Intelligence Partners and Channels, Leads, Conversion Rates

16. Product Intelligence Delivery Models Business Models, Platforms vs. Apps

17. Technology Intelligence Identifying and Leveraging Trends Possible Innovations Potential Disruptions Gleaning Opportunities

18. Information to Intelligence

19. Discovery Discover new information Discover new sources of information Information about Information

20. Tracking Track the sources for new and updated information examples: alerts, feed readers, page trackers, trend trackers

21. Filtering Separate Signal from Noise. Filter without loss

22. Extraction Extract useful information from text Entities Relationships Trends

23. Refine and Share Refine Information by Collaborative Editing, Tagging, Annotations. Identify useful actionable intelligence and share within your Organization, Customers and Industry

24. Free Tools Blogs (Discovery, Information, Social) Search - Discovery, Information Feeds – Discovery, Information, Limited Filtering Portals – Discovery, Information Industry eZines - Discovery, Information Newsgroups/Discussion Groups/Forums – Discovery, Information Twitter – Discovery, Information, Real-time LinkedIn – Discovery, Extraction, Information, Share Ning– Discovery, Sharing, Information Google Alerts, InfoMinder, InfoStreams – Discovery, Information Compete – Filtering, Information Indeed (Jobs and Job Trends) – Discovery, Information, Extraction Open Calais – Extraction Alltop - Information

25. Commercial Compete Hoovers HubSpot InfoPortal ZoomInfo …

26. Do-It-Yourself Tag Clouds Mashups Custom Search Contextual Semantic Vertical Open Calais Semantic Wikis