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Why It Pays to Use Electronic Signatures

WHITE PAPER                                                                                                             docusign.com




Every day, all over the world, businesses and individuals are forgoing
paper and signing important business and personal documents online.                           eSignature Legally Binding
From signing a vendor contract, to signing a home mortgage, and                               with U.S. ESIGN Act
everything in between. You may have already electronically signed a                           In 2000, the U.S. Electronic
document yourself and are looking to find out more.                                            Signatures in Global and
No matter the size of the business and no matter what type of business                        National Commerce (ESIGN) Act
you’re in, you want to save money and increase revenue. And you                               established electronic records
want to make it all easy. Electronic signatures are a powerful way to                         and signatures as legally binding,
accomplish all that.                                                                          having the same legal effect as
                                                                                              traditional paper documents
Reasons to Consider Electronic Signatures                                                     and handwritten signatures. But
                                                                                              not all eSignature solutions are
If you’re looking into electronic signatures, you may have already had an experience with
one. Or else you have experienced for yourself the frustration of needing to sign a form,     created equal.
not having paper in the printer, or not having access to a fax machine—or the other side,
waiting around for a signed fax, or driving all over town just to get the signature. Not to
mention the expense and waste of paper. How many times have you printed and signed a
document, then scanned it just so you could attach it to an email to return to the sender?
Once that digital copy is saved, the signed piece of paper is just shredded and tossed out.

This experience is common whether you’re an account executive looking to get the
last signed contract to meet your quota, or a parent who needs to return a field trip
permission slip. It’s universal. The good news is, there’s a simple, fast solution for all:
electronic signatures.

                                                                                              100M
The Future Is Now
                                                                                                                             92M
Signing with a pen in your unique scrawl to demonstrate your commitment to what’s
on the paper is a tradition that dates back thousands of years. So it’s not surprising that
electronic signatures are still somewhat misunderstood. Let’s clear one thing up right now:
electronic signatures have been legally binding in the United States since 2000, when
Congress passed the ESIGN Act. They became legal in Europe even before that, and over
                                                                                              50M
the past 10 years electronic signatures have been embraced throughout the world.

Electronic signatures make sense today because so much of our daily lives—whether it’s
our personal or business—is now conducted online, and especially on mobile devices.
Internet access is a basic utility, and according to IDC, more smartphones were sold in
Q4 2010 than PCs. With so much of our lives and businesses now online, the traditional
signature, as the last critical piece of business that’s not digital, causes too much
                                                                                                 0
hassle to ignore. Maintaining a pen-and-paper signature process is expensive, with
                                                                                                      Smart       PCs
all that paper, faxing, and overnight shipping. Then there’s accuracy—because errors                  Phones
are generated from retyping form information back into a computer after the form is
signed—plus wasted time and needless damage to the environment.                                           Q2 2010
This, of course, is where electronic signatures begin to make a lot of sense.
                                                                                                           IDC
W HI T E PA P E R                                                                                                                                                                                       docusign.com



 The Return on an E-Signature Investment
 Electronic signatures afford you any number of benefits. Combined, they add up to
 single terrific reason to add them to your business life.

  Lower cost – The direct savings are many: paper, gas, shipping costs. The indirect
  savings include rekeying of data, time saved in waiting for documents to return,
  storage costs. Maybe you could even get rid of that fax machine and separate phone
  line altogether.
  Better customer relationships – No matter who you’re asking for a signature—whether
  it’s a customer for your landscaping business or a vendo     r for maintenance of your
  office equipment—the speed and convenience that electronic signatures give your
  customers can lead to increased satisfaction with you and your business. And satisfied
  customers are all too happy to send you referral business.
  Increase efficiency – Time is money: it’s a cliché because it’s true. Electronic signatures
  help you save time because you’re not waiting for the printer to warm up, waiting for
  the fax to go through, waiting for the signed documents to come back.
  Accelerate and increase revenue – Thanks to the significant convenience factor of                                                                  7 out of 10 Electronic
  electronic signatures, companies of all kinds see a faster turnaround time for contracts.                                                         Signatures are DocuSign
  And when you get the signature more quickly, you can also start getting paid more
  quickly than before.
  Track your success – If you’ve ever wondered, “Did he get it? Has she signed yet?
  Should I be waiting by my fax now? Did it go through?” electronic signatures can give
  the answers to all those questions.
  Reliable – As any child who ever claimed, “The dog ate my homework” will tell you,
  paper can be easily lost or damaged. Electronically signed documents are stored (and                                                           “DocuSign provides a benefit to
  safely backed up) in the cloud, accessible anytime, anywhere.                                                                                   our clients by making it easier
                                                                                                                                                  and faster to engage with us.”
  Legally binding – With a complete audit trail and tamper-proof virtual seal of the
  signed documents as DocuSign provides, you can have confidence in your documents’                                                                  J.T. Monahan
                                                                                                                                                    Executive Vice President, LG Consulting
  legality as much as—or even more than—traditional pen-signed documents.
  Mobile – Because the speed of business is now faster than ever, leading electronic
  signature providers let you send, sign and track documents via mobile devices. That
  way you’re not trapped at the office anymore.

 Who Can Use Electronic Signatures
 What’s great about electronic signatures is just about anyone can start using them now,
 for personal or business use. You don’t need expensive new software or hardware. You
 can add “Sign Here” tabs to any contract or form in just a few clicks.

 Service-based businesses like law firms, maid services or web design agencies can
 benefit, or not to mention any business that would like to lock in pricing quickly with a
 vendor. When it comes down to it, electronic signatures are for anyone who’s looking
 for an affordable, convenient way to finish the day-to-day business—and the freedom to
 enjoy life.


About DocuSign
DocuSign, Inc. is the world’s most trusted electronic signature solution with more than 7 million customers who have DocuSigned more than 62 million
documents. With DocuSign you can accelerate the speed of business using the easiest, fastest, most secure way to send, sign, track and store documents
in the cloud. To learn more, go to docusign.com or call 866.219.4318.

                                   1301 Second Avenue, Suite 2000 | Seattle, Washington 98101 | toll free 866.219.4318 | docusign.com
                                   Copyright © 2011, DocuSign, Inc. All rights reserved. DocuSign, the DocuSign logo, “The fastest way to get a signature” are trademarks or registered trademarks of DocuSign, Inc. in
                                   the United States and or other countries. All other trademarks and registered trademarks are the property of their respective holders. No part of this document may be reproduced or
                                   transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of DocuSign, Inc.

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White paper: Why It Pays to Use Electronic Signatures

  • 1. Why It Pays to Use Electronic Signatures WHITE PAPER docusign.com Every day, all over the world, businesses and individuals are forgoing paper and signing important business and personal documents online. eSignature Legally Binding From signing a vendor contract, to signing a home mortgage, and with U.S. ESIGN Act everything in between. You may have already electronically signed a In 2000, the U.S. Electronic document yourself and are looking to find out more. Signatures in Global and No matter the size of the business and no matter what type of business National Commerce (ESIGN) Act you’re in, you want to save money and increase revenue. And you established electronic records want to make it all easy. Electronic signatures are a powerful way to and signatures as legally binding, accomplish all that. having the same legal effect as traditional paper documents Reasons to Consider Electronic Signatures and handwritten signatures. But not all eSignature solutions are If you’re looking into electronic signatures, you may have already had an experience with one. Or else you have experienced for yourself the frustration of needing to sign a form, created equal. not having paper in the printer, or not having access to a fax machine—or the other side, waiting around for a signed fax, or driving all over town just to get the signature. Not to mention the expense and waste of paper. How many times have you printed and signed a document, then scanned it just so you could attach it to an email to return to the sender? Once that digital copy is saved, the signed piece of paper is just shredded and tossed out. This experience is common whether you’re an account executive looking to get the last signed contract to meet your quota, or a parent who needs to return a field trip permission slip. It’s universal. The good news is, there’s a simple, fast solution for all: electronic signatures. 100M The Future Is Now 92M Signing with a pen in your unique scrawl to demonstrate your commitment to what’s on the paper is a tradition that dates back thousands of years. So it’s not surprising that electronic signatures are still somewhat misunderstood. Let’s clear one thing up right now: electronic signatures have been legally binding in the United States since 2000, when Congress passed the ESIGN Act. They became legal in Europe even before that, and over 50M the past 10 years electronic signatures have been embraced throughout the world. Electronic signatures make sense today because so much of our daily lives—whether it’s our personal or business—is now conducted online, and especially on mobile devices. Internet access is a basic utility, and according to IDC, more smartphones were sold in Q4 2010 than PCs. With so much of our lives and businesses now online, the traditional signature, as the last critical piece of business that’s not digital, causes too much 0 hassle to ignore. Maintaining a pen-and-paper signature process is expensive, with Smart PCs all that paper, faxing, and overnight shipping. Then there’s accuracy—because errors Phones are generated from retyping form information back into a computer after the form is signed—plus wasted time and needless damage to the environment. Q2 2010 This, of course, is where electronic signatures begin to make a lot of sense. IDC
  • 2. W HI T E PA P E R docusign.com The Return on an E-Signature Investment Electronic signatures afford you any number of benefits. Combined, they add up to single terrific reason to add them to your business life. Lower cost – The direct savings are many: paper, gas, shipping costs. The indirect savings include rekeying of data, time saved in waiting for documents to return, storage costs. Maybe you could even get rid of that fax machine and separate phone line altogether. Better customer relationships – No matter who you’re asking for a signature—whether it’s a customer for your landscaping business or a vendo r for maintenance of your office equipment—the speed and convenience that electronic signatures give your customers can lead to increased satisfaction with you and your business. And satisfied customers are all too happy to send you referral business. Increase efficiency – Time is money: it’s a cliché because it’s true. Electronic signatures help you save time because you’re not waiting for the printer to warm up, waiting for the fax to go through, waiting for the signed documents to come back. Accelerate and increase revenue – Thanks to the significant convenience factor of 7 out of 10 Electronic electronic signatures, companies of all kinds see a faster turnaround time for contracts. Signatures are DocuSign And when you get the signature more quickly, you can also start getting paid more quickly than before. Track your success – If you’ve ever wondered, “Did he get it? Has she signed yet? Should I be waiting by my fax now? Did it go through?” electronic signatures can give the answers to all those questions. Reliable – As any child who ever claimed, “The dog ate my homework” will tell you, paper can be easily lost or damaged. Electronically signed documents are stored (and “DocuSign provides a benefit to safely backed up) in the cloud, accessible anytime, anywhere. our clients by making it easier and faster to engage with us.” Legally binding – With a complete audit trail and tamper-proof virtual seal of the signed documents as DocuSign provides, you can have confidence in your documents’ J.T. Monahan Executive Vice President, LG Consulting legality as much as—or even more than—traditional pen-signed documents. Mobile – Because the speed of business is now faster than ever, leading electronic signature providers let you send, sign and track documents via mobile devices. That way you’re not trapped at the office anymore. Who Can Use Electronic Signatures What’s great about electronic signatures is just about anyone can start using them now, for personal or business use. You don’t need expensive new software or hardware. You can add “Sign Here” tabs to any contract or form in just a few clicks. Service-based businesses like law firms, maid services or web design agencies can benefit, or not to mention any business that would like to lock in pricing quickly with a vendor. When it comes down to it, electronic signatures are for anyone who’s looking for an affordable, convenient way to finish the day-to-day business—and the freedom to enjoy life. About DocuSign DocuSign, Inc. is the world’s most trusted electronic signature solution with more than 7 million customers who have DocuSigned more than 62 million documents. With DocuSign you can accelerate the speed of business using the easiest, fastest, most secure way to send, sign, track and store documents in the cloud. To learn more, go to docusign.com or call 866.219.4318. 1301 Second Avenue, Suite 2000 | Seattle, Washington 98101 | toll free 866.219.4318 | docusign.com Copyright © 2011, DocuSign, Inc. All rights reserved. DocuSign, the DocuSign logo, “The fastest way to get a signature” are trademarks or registered trademarks of DocuSign, Inc. in the United States and or other countries. All other trademarks and registered trademarks are the property of their respective holders. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of DocuSign, Inc.