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Citizen Centric Service Delivery eWorld Forum New Delhi Naimur Rahman Director, OneWorld Foundation India [email_address]

Bird's Eye-view on the Provision of Public Services ,[object Object],[object Object],[object Object],[object Object]

Systemic Issues in Public Service Delivery ,[object Object],[object Object],[object Object],[object Object],[object Object]

Benchmarks of Effective Public Service Delivery ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Instruments of Improving Public Service Delivery - I ,[object Object],Adapted from . Mitchell & Breen (2007)

Instruments of Improving Public Service Delivery - II ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Improving Public Service Delivery – Select Examples ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Geo-Informatics for Forest Rights

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