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Presentation given by Naimur Rahmann, Director, One World South Asia & MD, One World Foundation India on August 3rd, 2011 at eWorld Forum (www.eworldforum.net) in the session Citizen Centric Service Delivery

Tecnología
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Citizen Centric Service Delivery eWorld Forum New Delhi Naimur Rahman Director, OneWorld Foundation India [email_address]
Bird's Eye-view on the Provision of Public Services ,[object Object],[object Object],[object Object],[object Object]
Systemic Issues in Public Service Delivery ,[object Object],[object Object],[object Object],[object Object],[object Object]
Benchmarks of Effective Public Service Delivery ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Instruments of Improving Public Service Delivery - I ,[object Object],Adapted from . Mitchell & Breen (2007)
Instruments of Improving Public Service Delivery - II ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Improving Public Service Delivery – Select Examples ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Geo-Informatics for Forest Rights
ICT Ecosystem for MGNREGS

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