The usability testing of Nextravel's website found several key insights:
- Tumbler search was generally understood but not always useful, the detail view was considered comprehensive but needed improvements, and filters/NLAs were useful but difficult to locate.
- Specifically, evaluators found the tumblers took up too much screen space, neighborhood features were only useful for familiar places, and landmark lists were too long. Scrolling speed and ambiguous search quality needed improvements.
- The detail view provided necessary information but descriptions were too short and amenity displays needed clarification. Evaluators expected to book hotels or see user reviews within the detail view.