SlideShare una empresa de Scribd logo
1 de 90
Management Practice 4
Module 2: Strategic planning
Module 2: Strategic planning ,[object Object],[object Object],[object Object],[object Object]
The strategic planning model
The organisation has to know ,[object Object],[object Object],[object Object]
An organisation has to have a clear understanding of: ,[object Object],[object Object],[object Object],[object Object],[object Object]
The strategic planning model
Step 1: Creating a vision for the organisation ,[object Object]
McDonald’s Corporation vision ,[object Object]
The strategic planning model
Step 2: Develop a clear Mission Statement ,[object Object],[object Object]
McDonalds Corporation Mission Statement ,[object Object]
The strategic planning model
Step 3: Conduct a SWOT analysis ,[object Object],[object Object]
SWOT Analysis
1. ANALYSE THE BUSINESS STRATEGY OF AN ORGANISATION ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The strategic planning model
1.1 Identifying business objectives
Activity 1 ,[object Object]
McDonald’s business objectives ,[object Object],[object Object],[object Object],[object Object]
Activity 2 ,[object Object]
1.2 Measuring the achievement of business objectives ,[object Object]
Activity 3 ,[object Object]
Activity 3
Activity 3
Performance standards must also adhere to certain criteria ,[object Object],[object Object],[object Object],[object Object]
Types of standards
1.3 Analysing the business strategy of an organisation
The strategic planning model
1.3.1 Develop a strategy
McDonald’s Europe: Environmental Impact
McDonald’s Europe: Packaging materials used
McDonald’s Europe: Types of packaging used
Activity 4 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Strategic process ,[object Object],[object Object],[object Object],[object Object]
1.4 How strategy assists in achieving business objectives ,[object Object],[object Object],[object Object]
Linking strategies to business objectives
Extracts from McDonald’s 2006 Annual Report ,[object Object]
Extracts from McDonald’s 2006 Annual Report ,[object Object]
McDonald’s ‘Plan to win’ strategy
1.5 How consistent are business objectives with the organisation’s code of conduct in terms of ethics?
What is a ‘code of conduct’? ,[object Object],[object Object],[object Object]
A code of conduct should: ,[object Object],[object Object],[object Object],[object Object]
Old Mutual’s Code of Conduct ,[object Object]
What are ethics? ,[object Object]
Activity 5 ,[object Object]
Comparing business objectives with the code of conduct
McDonald’s code of conduct
Activity 6 ,[object Object],[object Object],[object Object],[object Object],[object Object]
1.6 Communicating a business strategy to business units ,[object Object],[object Object],[object Object],[object Object],[object Object]
McDonald’s global market
How do they communicate strategy? ,[object Object],[object Object],[object Object]
Communicating a business strategy to business unit
Employees must understand: ,[object Object],[object Object],[object Object]
1.7  Interpreting communications from senior management  about the business strategy to business units and then reporting back on the response of the unit
Activity 7 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Linking business unit objectives to company strategy
Reporting back on a strategy in phases
1.8  Discussing the perceived problems and threats  to  the  organisation  and opportunities  for  the  organisation  ,[object Object],[object Object],[object Object],[object Object]
Activity 8 ,[object Object],[object Object]
Threats and opportunities ,[object Object],[object Object],[object Object],[object Object],[object Object]
Activity 9 ,[object Object],[object Object],[object Object],[object Object],[object Object]
Integrating the communication process within the organisation ,[object Object],[object Object],[object Object],[object Object]
Activity 10 ,[object Object],[object Object],[object Object]
Meeting tool #1: Planning checklist for managers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Venue planning checklist
Participant panning checklist
Meeting tool #2: The meeting agenda ,[object Object]
Meeting agenda template
Meeting tool #3: Meeting rules ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Meeting tool #4: The Action Plan ,[object Object],[object Object],[object Object],[object Object],[object Object]
2. ALIGN A BUSINESS UNIT WITH THE BUSINESS STRATEGY ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
2.1 The role of business units in supporting the business strategy ,[object Object],[object Object]
Case study: Lionel’s cost-saving objective ,[object Object],[object Object],[object Object],[object Object]
2.2 The consequences for the organisation if the business unit fails to deliver ,[object Object],[object Object],[object Object],[object Object]
Activity 11 ,[object Object]
Factors that prevent a business unit from assisting the business in realising strategy objectives Strategy factor What could prevent the business unit from achieving the strategy? People Lack of training Poor selection of employees Products Product quality Meeting customer needs Places Location Décor Prices Profit margins Managing costs Promotion Advertising Merchandising
2.4 Steps taken to minimise negative impact ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Activity 12 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
2.6 The financial implications of providing resources to align a business unit to the business strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
3. IDENTIFY THE FACTORS AFFECTING THE PERFORMANCE OF THE BUSINESS ,[object Object],[object Object],[object Object],[object Object],[object Object]
3.1  Analysing  the strengths, weaknesses, opportunities and threats (SWOT) of a business ,[object Object],[object Object],[object Object],[object Object]
SWOT Analysis
The formal SWOT analysis process
Examples of factors emerging from this process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
3.2 Report on the SWOT Analysis of a business in writing
Activity 13 ,[object Object],[object Object],[object Object],[object Object]
 
Present the analysis  of the social, technical, economic,  environmental and political factors affecting a specific  business in the form of a report

Más contenido relacionado

La actualidad más candente

Business Policy & Strategy
Business Policy & Strategy Business Policy & Strategy
Business Policy & Strategy Talha Jalal
 
AwardAnalysisMichaelBaker.docx -- FINAL EDIT
AwardAnalysisMichaelBaker.docx -- FINAL EDITAwardAnalysisMichaelBaker.docx -- FINAL EDIT
AwardAnalysisMichaelBaker.docx -- FINAL EDITMichael W. Burns
 
Organisationalstrategicframeworkroadmap 101124020000-phpapp01
Organisationalstrategicframeworkroadmap 101124020000-phpapp01Organisationalstrategicframeworkroadmap 101124020000-phpapp01
Organisationalstrategicframeworkroadmap 101124020000-phpapp01Mukul Chaudhri
 
David essppt ch2
David essppt ch2David essppt ch2
David essppt ch2zeeshanumar
 
Strategic management
Strategic managementStrategic management
Strategic managementSiva Sangari
 
The Business Vision and Mission
The Business Vision and MissionThe Business Vision and Mission
The Business Vision and MissionNoel Buensuceso
 
Mater Dwight 4 1 10
Mater Dwight 4 1 10Mater Dwight 4 1 10
Mater Dwight 4 1 10dmater3
 
C.V._of_Akshaya .Kumar.Jena. (1)
C.V._of_Akshaya .Kumar.Jena. (1)C.V._of_Akshaya .Kumar.Jena. (1)
C.V._of_Akshaya .Kumar.Jena. (1)AKSHAYA KUMAR JENA
 
SM CH 4 THE INTERNAL AUDIT
SM CH 4 THE INTERNAL AUDITSM CH 4 THE INTERNAL AUDIT
SM CH 4 THE INTERNAL AUDITShadina Shah
 
Vision Mission Objectives Goals
Vision Mission Objectives Goals Vision Mission Objectives Goals
Vision Mission Objectives Goals jyothimonc
 
Mahmood Qasim Strategic Management Chap001
Mahmood Qasim Strategic Management Chap001Mahmood Qasim Strategic Management Chap001
Mahmood Qasim Strategic Management Chap001mahmoodku
 
Bm 1.3 Organizational Objectives
Bm 1.3 Organizational ObjectivesBm 1.3 Organizational Objectives
Bm 1.3 Organizational ObjectivesMr. D. .
 
Strategic management intro
Strategic management introStrategic management intro
Strategic management introStudsPlanet.com
 
Strategic Management lesson 2
Strategic Management lesson 2Strategic Management lesson 2
Strategic Management lesson 2Khurram468
 
Chapter 2 the business vision and mission
Chapter 2   the business vision and missionChapter 2   the business vision and mission
Chapter 2 the business vision and missionMervyn Maico Aldana
 

La actualidad más candente (20)

2 level startegy
2 level startegy2 level startegy
2 level startegy
 
Business Policy & Strategy
Business Policy & Strategy Business Policy & Strategy
Business Policy & Strategy
 
AwardAnalysisMichaelBaker.docx -- FINAL EDIT
AwardAnalysisMichaelBaker.docx -- FINAL EDITAwardAnalysisMichaelBaker.docx -- FINAL EDIT
AwardAnalysisMichaelBaker.docx -- FINAL EDIT
 
Organisationalstrategicframeworkroadmap 101124020000-phpapp01
Organisationalstrategicframeworkroadmap 101124020000-phpapp01Organisationalstrategicframeworkroadmap 101124020000-phpapp01
Organisationalstrategicframeworkroadmap 101124020000-phpapp01
 
David essppt ch2
David essppt ch2David essppt ch2
David essppt ch2
 
Strategic management
Strategic managementStrategic management
Strategic management
 
Key terms in strategic management
Key terms in strategic managementKey terms in strategic management
Key terms in strategic management
 
The Business Vision and Mission
The Business Vision and MissionThe Business Vision and Mission
The Business Vision and Mission
 
Mater Dwight 4 1 10
Mater Dwight 4 1 10Mater Dwight 4 1 10
Mater Dwight 4 1 10
 
C.V._of_Akshaya .Kumar.Jena. (1)
C.V._of_Akshaya .Kumar.Jena. (1)C.V._of_Akshaya .Kumar.Jena. (1)
C.V._of_Akshaya .Kumar.Jena. (1)
 
SM CH 4 THE INTERNAL AUDIT
SM CH 4 THE INTERNAL AUDITSM CH 4 THE INTERNAL AUDIT
SM CH 4 THE INTERNAL AUDIT
 
Vision Mission Objectives Goals
Vision Mission Objectives Goals Vision Mission Objectives Goals
Vision Mission Objectives Goals
 
Mahmood Qasim Strategic Management Chap001
Mahmood Qasim Strategic Management Chap001Mahmood Qasim Strategic Management Chap001
Mahmood Qasim Strategic Management Chap001
 
Hierarchy of strategic intent
Hierarchy of strategic intentHierarchy of strategic intent
Hierarchy of strategic intent
 
Bm 1.3 Organizational Objectives
Bm 1.3 Organizational ObjectivesBm 1.3 Organizational Objectives
Bm 1.3 Organizational Objectives
 
Strategy
StrategyStrategy
Strategy
 
Strategic management intro
Strategic management introStrategic management intro
Strategic management intro
 
Strategic Management lesson 2
Strategic Management lesson 2Strategic Management lesson 2
Strategic Management lesson 2
 
Sm
SmSm
Sm
 
Chapter 2 the business vision and mission
Chapter 2   the business vision and missionChapter 2   the business vision and mission
Chapter 2 the business vision and mission
 

Destacado

NCV 4 Management Practice Hands-On Support Slide Show - Module 3
NCV 4 Management Practice Hands-On Support  Slide Show - Module 3NCV 4 Management Practice Hands-On Support  Slide Show - Module 3
NCV 4 Management Practice Hands-On Support Slide Show - Module 3Future Managers
 
Java Portlet 2.0 (JSR 286) Specification
Java Portlet 2.0 (JSR 286) SpecificationJava Portlet 2.0 (JSR 286) Specification
Java Portlet 2.0 (JSR 286) SpecificationJohn Lewis
 
The Scientific Method
The Scientific MethodThe Scientific Method
The Scientific Methodtscheuch
 
Work, energy and power
Work, energy and powerWork, energy and power
Work, energy and powernlahoud
 
Work and Energy
Work and EnergyWork and Energy
Work and Energymeenng
 
Work, energy & power physics
Work, energy & power physics Work, energy & power physics
Work, energy & power physics sashrilisdi
 
K to 12 - Grade 8 Science Learner Module
K to 12 - Grade 8 Science Learner ModuleK to 12 - Grade 8 Science Learner Module
K to 12 - Grade 8 Science Learner ModuleNico Granada
 
Work and energy physics 9 class
Work and energy physics 9 classWork and energy physics 9 class
Work and energy physics 9 classFC Barcelona
 

Destacado (14)

NCV 4 Management Practice Hands-On Support Slide Show - Module 3
NCV 4 Management Practice Hands-On Support  Slide Show - Module 3NCV 4 Management Practice Hands-On Support  Slide Show - Module 3
NCV 4 Management Practice Hands-On Support Slide Show - Module 3
 
Java Portlet 2.0 (JSR 286) Specification
Java Portlet 2.0 (JSR 286) SpecificationJava Portlet 2.0 (JSR 286) Specification
Java Portlet 2.0 (JSR 286) Specification
 
Animals unit 5 pdf
Animals unit 5 pdfAnimals unit 5 pdf
Animals unit 5 pdf
 
The Scientific Method
The Scientific MethodThe Scientific Method
The Scientific Method
 
Work, energy and power
Work, energy and powerWork, energy and power
Work, energy and power
 
Chapter 6 Work And Energy
Chapter 6 Work And EnergyChapter 6 Work And Energy
Chapter 6 Work And Energy
 
Work and Energy
Work and EnergyWork and Energy
Work and Energy
 
Work, energy & power physics
Work, energy & power physics Work, energy & power physics
Work, energy & power physics
 
Sci 9 tg draft 3.31.2014
Sci 9 tg draft 3.31.2014Sci 9 tg draft 3.31.2014
Sci 9 tg draft 3.31.2014
 
Energy, Work & Power
Energy, Work & PowerEnergy, Work & Power
Energy, Work & Power
 
K to 12 - Grade 8 Science Learner Module
K to 12 - Grade 8 Science Learner ModuleK to 12 - Grade 8 Science Learner Module
K to 12 - Grade 8 Science Learner Module
 
Work and energy physics 9 class
Work and energy physics 9 classWork and energy physics 9 class
Work and energy physics 9 class
 
Work, energy and power ppt
Work, energy and power pptWork, energy and power ppt
Work, energy and power ppt
 
transformer ppt
transformer ppttransformer ppt
transformer ppt
 

Similar a NCV 4 Management Practice Hands-On Support Slide Show - Module 2

M7 CSR - Implement the ISO 26000 Framework to Mitigate Risk and Impact.pptx
M7 CSR - Implement the ISO 26000 Framework to Mitigate Risk and Impact.pptxM7 CSR - Implement the ISO 26000 Framework to Mitigate Risk and Impact.pptx
M7 CSR - Implement the ISO 26000 Framework to Mitigate Risk and Impact.pptxcaniceconsulting
 
Chapte2 strategic marketing management
Chapte2 strategic marketing managementChapte2 strategic marketing management
Chapte2 strategic marketing managementDemier Company Limited
 
Malcolm Baldrige National Quality Award
Malcolm Baldrige National Quality AwardMalcolm Baldrige National Quality Award
Malcolm Baldrige National Quality AwardAmir NikKhah
 
MGMT module 2 planning
MGMT module 2 planningMGMT module 2 planning
MGMT module 2 planningchinnu05
 
Strategic Intent in Organization
Strategic Intent in OrganizationStrategic Intent in Organization
Strategic Intent in OrganizationAijaz Aryan
 
3 Proven Methods to Optimize Your 2018 Strategy and Goals through Culture and...
3 Proven Methods to Optimize Your 2018 Strategy and Goals through Culture and...3 Proven Methods to Optimize Your 2018 Strategy and Goals through Culture and...
3 Proven Methods to Optimize Your 2018 Strategy and Goals through Culture and...Paige Pulaski
 
Chapter two by mitku
Chapter two by mitkuChapter two by mitku
Chapter two by mitkumitkuassefa
 
Vladimir Dzenopoljac - Strategy for my business
Vladimir Dzenopoljac - Strategy for my businessVladimir Dzenopoljac - Strategy for my business
Vladimir Dzenopoljac - Strategy for my businesskragujevac
 
Marketing strategy planning
Marketing strategy planningMarketing strategy planning
Marketing strategy planningmichbuble
 
Marketing strategy planning
Marketing strategy planningMarketing strategy planning
Marketing strategy planningmichbuble
 
MF strategic marketing strategic role of marketing
MF strategic marketing strategic role of marketingMF strategic marketing strategic role of marketing
MF strategic marketing strategic role of marketingFuNk IN
 
Talent Management System (TMS) a 2020 Model
Talent Management System (TMS) a 2020 ModelTalent Management System (TMS) a 2020 Model
Talent Management System (TMS) a 2020 ModelRichard Swartzbaugh
 
Committed to the path of sustainability Excellence with EFQM
Committed to the path of sustainability Excellence with EFQMCommitted to the path of sustainability Excellence with EFQM
Committed to the path of sustainability Excellence with EFQMJean-marc SOULIER
 
Mission and Vision Audit - Dr. Emmanuel Dotong.pdf
Mission and Vision Audit - Dr. Emmanuel Dotong.pdfMission and Vision Audit - Dr. Emmanuel Dotong.pdf
Mission and Vision Audit - Dr. Emmanuel Dotong.pdfPROF. EMMANUEL DOTONG
 
Strategic management 2010 prashant
Strategic management 2010 prashantStrategic management 2010 prashant
Strategic management 2010 prashantdinesh salame
 

Similar a NCV 4 Management Practice Hands-On Support Slide Show - Module 2 (20)

Organizational Objectives
Organizational ObjectivesOrganizational Objectives
Organizational Objectives
 
Embedding Ethics and CR in business
Embedding Ethics and CR in businessEmbedding Ethics and CR in business
Embedding Ethics and CR in business
 
IBS_BS_MBA_S2.pptx
IBS_BS_MBA_S2.pptxIBS_BS_MBA_S2.pptx
IBS_BS_MBA_S2.pptx
 
M7 CSR - Implement the ISO 26000 Framework to Mitigate Risk and Impact.pptx
M7 CSR - Implement the ISO 26000 Framework to Mitigate Risk and Impact.pptxM7 CSR - Implement the ISO 26000 Framework to Mitigate Risk and Impact.pptx
M7 CSR - Implement the ISO 26000 Framework to Mitigate Risk and Impact.pptx
 
Chapte2 strategic marketing management
Chapte2 strategic marketing managementChapte2 strategic marketing management
Chapte2 strategic marketing management
 
Malcolm Baldrige National Quality Award
Malcolm Baldrige National Quality AwardMalcolm Baldrige National Quality Award
Malcolm Baldrige National Quality Award
 
MGMT module 2 planning
MGMT module 2 planningMGMT module 2 planning
MGMT module 2 planning
 
Strategic Intent in Organization
Strategic Intent in OrganizationStrategic Intent in Organization
Strategic Intent in Organization
 
3 Proven Methods to Optimize Your 2018 Strategy and Goals through Culture and...
3 Proven Methods to Optimize Your 2018 Strategy and Goals through Culture and...3 Proven Methods to Optimize Your 2018 Strategy and Goals through Culture and...
3 Proven Methods to Optimize Your 2018 Strategy and Goals through Culture and...
 
Chapter two by mitku
Chapter two by mitkuChapter two by mitku
Chapter two by mitku
 
Vladimir Dzenopoljac - Strategy for my business
Vladimir Dzenopoljac - Strategy for my businessVladimir Dzenopoljac - Strategy for my business
Vladimir Dzenopoljac - Strategy for my business
 
Marketing strategy planning
Marketing strategy planningMarketing strategy planning
Marketing strategy planning
 
Marketing strategy planning
Marketing strategy planningMarketing strategy planning
Marketing strategy planning
 
MF strategic marketing strategic role of marketing
MF strategic marketing strategic role of marketingMF strategic marketing strategic role of marketing
MF strategic marketing strategic role of marketing
 
Talent Management System (TMS) a 2020 Model
Talent Management System (TMS) a 2020 ModelTalent Management System (TMS) a 2020 Model
Talent Management System (TMS) a 2020 Model
 
Committed to the path of sustainability Excellence with EFQM
Committed to the path of sustainability Excellence with EFQMCommitted to the path of sustainability Excellence with EFQM
Committed to the path of sustainability Excellence with EFQM
 
Strategic Management Unit I&II
Strategic Management Unit I&IIStrategic Management Unit I&II
Strategic Management Unit I&II
 
Leading & Motivating a Team Effectively
Leading & Motivating a Team  EffectivelyLeading & Motivating a Team  Effectively
Leading & Motivating a Team Effectively
 
Mission and Vision Audit - Dr. Emmanuel Dotong.pdf
Mission and Vision Audit - Dr. Emmanuel Dotong.pdfMission and Vision Audit - Dr. Emmanuel Dotong.pdf
Mission and Vision Audit - Dr. Emmanuel Dotong.pdf
 
Strategic management 2010 prashant
Strategic management 2010 prashantStrategic management 2010 prashant
Strategic management 2010 prashant
 

Más de Future Managers

N4 tourism communication answer to module 5 activity 5.9
N4 tourism communication answer to module 5 activity 5.9N4 tourism communication answer to module 5 activity 5.9
N4 tourism communication answer to module 5 activity 5.9Future Managers
 
Hospitality- desserts - gelatine
Hospitality- desserts - gelatineHospitality- desserts - gelatine
Hospitality- desserts - gelatineFuture Managers
 
How numerals 0 - 9 got their shape
How numerals 0 - 9 got their shapeHow numerals 0 - 9 got their shape
How numerals 0 - 9 got their shapeFuture Managers
 
N4 Communication & Management Communication - Module 7 precis
N4 Communication & Management Communication - Module 7 precisN4 Communication & Management Communication - Module 7 precis
N4 Communication & Management Communication - Module 7 precisFuture Managers
 
N4 Communication & Management Communication - Module 7 passive & active
N4 Communication & Management Communication - Module 7 passive & activeN4 Communication & Management Communication - Module 7 passive & active
N4 Communication & Management Communication - Module 7 passive & activeFuture Managers
 
N4 Communication & Management Communication - Modules 3 and 5 true false ques...
N4 Communication & Management Communication - Modules 3 and 5 true false ques...N4 Communication & Management Communication - Modules 3 and 5 true false ques...
N4 Communication & Management Communication - Modules 3 and 5 true false ques...Future Managers
 
N4 Communication & Management Communication - Module 6 Explain the difference
N4 Communication & Management Communication - Module 6 Explain the differenceN4 Communication & Management Communication - Module 6 Explain the difference
N4 Communication & Management Communication - Module 6 Explain the differenceFuture Managers
 
CModule 6 explain the difference
CModule 6 explain the differenceCModule 6 explain the difference
CModule 6 explain the differenceFuture Managers
 
N4 Communication & Management Communication - Module 1 case study
N4 Communication & Management Communication - Module 1 case studyN4 Communication & Management Communication - Module 1 case study
N4 Communication & Management Communication - Module 1 case studyFuture Managers
 
NCV 4 Personal Assistance Hands-On Support - Module 4
NCV 4 Personal Assistance Hands-On Support - Module 4NCV 4 Personal Assistance Hands-On Support - Module 4
NCV 4 Personal Assistance Hands-On Support - Module 4Future Managers
 
NCV 4 Personal Assistance Hands-On Support - Module 3
NCV 4 Personal Assistance Hands-On Support - Module 3NCV 4 Personal Assistance Hands-On Support - Module 3
NCV 4 Personal Assistance Hands-On Support - Module 3Future Managers
 
NCV 4 Personal Assistance Hands-On Support - Module 7
NCV 4 Personal Assistance Hands-On Support - Module 7NCV 4 Personal Assistance Hands-On Support - Module 7
NCV 4 Personal Assistance Hands-On Support - Module 7Future Managers
 
NCV 4 Personal Assistance Hands-On Support - Module 1
NCV 4 Personal Assistance Hands-On Support - Module 1NCV 4 Personal Assistance Hands-On Support - Module 1
NCV 4 Personal Assistance Hands-On Support - Module 1Future Managers
 
NCV 4 Personal Assistance Hands-On Support - Module 2
NCV 4 Personal Assistance Hands-On Support - Module 2NCV 4 Personal Assistance Hands-On Support - Module 2
NCV 4 Personal Assistance Hands-On Support - Module 2Future Managers
 
NCV 4 Personal Assistance Hands-On Support - Module 6
NCV 4 Personal Assistance Hands-On Support - Module 6NCV 4 Personal Assistance Hands-On Support - Module 6
NCV 4 Personal Assistance Hands-On Support - Module 6Future Managers
 
Mechanical Technology Grade 10 Chapter 10 Systems And Control
Mechanical Technology Grade 10 Chapter 10 Systems And ControlMechanical Technology Grade 10 Chapter 10 Systems And Control
Mechanical Technology Grade 10 Chapter 10 Systems And ControlFuture Managers
 
Mechanical Technology Grade 10 Chapter 9 Maintenance
Mechanical Technology Grade 10 Chapter 9 MaintenanceMechanical Technology Grade 10 Chapter 9 Maintenance
Mechanical Technology Grade 10 Chapter 9 MaintenanceFuture Managers
 
Mechanical Technology Grade 10 Chapter 8 forces
Mechanical Technology Grade 10 Chapter 8 forcesMechanical Technology Grade 10 Chapter 8 forces
Mechanical Technology Grade 10 Chapter 8 forcesFuture Managers
 
Mechanical Technology Grade 12 Chapter 6 Terminology Of Machines
Mechanical Technology Grade 12 Chapter 6 Terminology Of MachinesMechanical Technology Grade 12 Chapter 6 Terminology Of Machines
Mechanical Technology Grade 12 Chapter 6 Terminology Of MachinesFuture Managers
 
Mechanical Technology Grade 12 Chapter 5 Materials
Mechanical Technology Grade 12 Chapter 5 MaterialsMechanical Technology Grade 12 Chapter 5 Materials
Mechanical Technology Grade 12 Chapter 5 MaterialsFuture Managers
 

Más de Future Managers (20)

N4 tourism communication answer to module 5 activity 5.9
N4 tourism communication answer to module 5 activity 5.9N4 tourism communication answer to module 5 activity 5.9
N4 tourism communication answer to module 5 activity 5.9
 
Hospitality- desserts - gelatine
Hospitality- desserts - gelatineHospitality- desserts - gelatine
Hospitality- desserts - gelatine
 
How numerals 0 - 9 got their shape
How numerals 0 - 9 got their shapeHow numerals 0 - 9 got their shape
How numerals 0 - 9 got their shape
 
N4 Communication & Management Communication - Module 7 precis
N4 Communication & Management Communication - Module 7 precisN4 Communication & Management Communication - Module 7 precis
N4 Communication & Management Communication - Module 7 precis
 
N4 Communication & Management Communication - Module 7 passive & active
N4 Communication & Management Communication - Module 7 passive & activeN4 Communication & Management Communication - Module 7 passive & active
N4 Communication & Management Communication - Module 7 passive & active
 
N4 Communication & Management Communication - Modules 3 and 5 true false ques...
N4 Communication & Management Communication - Modules 3 and 5 true false ques...N4 Communication & Management Communication - Modules 3 and 5 true false ques...
N4 Communication & Management Communication - Modules 3 and 5 true false ques...
 
N4 Communication & Management Communication - Module 6 Explain the difference
N4 Communication & Management Communication - Module 6 Explain the differenceN4 Communication & Management Communication - Module 6 Explain the difference
N4 Communication & Management Communication - Module 6 Explain the difference
 
CModule 6 explain the difference
CModule 6 explain the differenceCModule 6 explain the difference
CModule 6 explain the difference
 
N4 Communication & Management Communication - Module 1 case study
N4 Communication & Management Communication - Module 1 case studyN4 Communication & Management Communication - Module 1 case study
N4 Communication & Management Communication - Module 1 case study
 
NCV 4 Personal Assistance Hands-On Support - Module 4
NCV 4 Personal Assistance Hands-On Support - Module 4NCV 4 Personal Assistance Hands-On Support - Module 4
NCV 4 Personal Assistance Hands-On Support - Module 4
 
NCV 4 Personal Assistance Hands-On Support - Module 3
NCV 4 Personal Assistance Hands-On Support - Module 3NCV 4 Personal Assistance Hands-On Support - Module 3
NCV 4 Personal Assistance Hands-On Support - Module 3
 
NCV 4 Personal Assistance Hands-On Support - Module 7
NCV 4 Personal Assistance Hands-On Support - Module 7NCV 4 Personal Assistance Hands-On Support - Module 7
NCV 4 Personal Assistance Hands-On Support - Module 7
 
NCV 4 Personal Assistance Hands-On Support - Module 1
NCV 4 Personal Assistance Hands-On Support - Module 1NCV 4 Personal Assistance Hands-On Support - Module 1
NCV 4 Personal Assistance Hands-On Support - Module 1
 
NCV 4 Personal Assistance Hands-On Support - Module 2
NCV 4 Personal Assistance Hands-On Support - Module 2NCV 4 Personal Assistance Hands-On Support - Module 2
NCV 4 Personal Assistance Hands-On Support - Module 2
 
NCV 4 Personal Assistance Hands-On Support - Module 6
NCV 4 Personal Assistance Hands-On Support - Module 6NCV 4 Personal Assistance Hands-On Support - Module 6
NCV 4 Personal Assistance Hands-On Support - Module 6
 
Mechanical Technology Grade 10 Chapter 10 Systems And Control
Mechanical Technology Grade 10 Chapter 10 Systems And ControlMechanical Technology Grade 10 Chapter 10 Systems And Control
Mechanical Technology Grade 10 Chapter 10 Systems And Control
 
Mechanical Technology Grade 10 Chapter 9 Maintenance
Mechanical Technology Grade 10 Chapter 9 MaintenanceMechanical Technology Grade 10 Chapter 9 Maintenance
Mechanical Technology Grade 10 Chapter 9 Maintenance
 
Mechanical Technology Grade 10 Chapter 8 forces
Mechanical Technology Grade 10 Chapter 8 forcesMechanical Technology Grade 10 Chapter 8 forces
Mechanical Technology Grade 10 Chapter 8 forces
 
Mechanical Technology Grade 12 Chapter 6 Terminology Of Machines
Mechanical Technology Grade 12 Chapter 6 Terminology Of MachinesMechanical Technology Grade 12 Chapter 6 Terminology Of Machines
Mechanical Technology Grade 12 Chapter 6 Terminology Of Machines
 
Mechanical Technology Grade 12 Chapter 5 Materials
Mechanical Technology Grade 12 Chapter 5 MaterialsMechanical Technology Grade 12 Chapter 5 Materials
Mechanical Technology Grade 12 Chapter 5 Materials
 

Último

Sanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfSanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfsanyamsingh5019
 
Organic Name Reactions for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions  for the students and aspirants of Chemistry12th.pptxOrganic Name Reactions  for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions for the students and aspirants of Chemistry12th.pptxVS Mahajan Coaching Centre
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeThiyagu K
 
Russian Call Girls in Andheri Airport Mumbai WhatsApp 9167673311 💞 Full Nigh...
Russian Call Girls in Andheri Airport Mumbai WhatsApp  9167673311 💞 Full Nigh...Russian Call Girls in Andheri Airport Mumbai WhatsApp  9167673311 💞 Full Nigh...
Russian Call Girls in Andheri Airport Mumbai WhatsApp 9167673311 💞 Full Nigh...Pooja Nehwal
 
Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfciinovamais
 
CARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptxCARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptxGaneshChakor2
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Krashi Coaching
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introductionMaksud Ahmed
 
Mastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionMastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionSafetyChain Software
 
Arihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfArihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfchloefrazer622
 
The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13Steve Thomason
 
Grant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy ConsultingGrant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy ConsultingTechSoup
 
Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104misteraugie
 
Student login on Anyboli platform.helpin
Student login on Anyboli platform.helpinStudent login on Anyboli platform.helpin
Student login on Anyboli platform.helpinRaunakKeshri1
 
JAPAN: ORGANISATION OF PMDA, PHARMACEUTICAL LAWS & REGULATIONS, TYPES OF REGI...
JAPAN: ORGANISATION OF PMDA, PHARMACEUTICAL LAWS & REGULATIONS, TYPES OF REGI...JAPAN: ORGANISATION OF PMDA, PHARMACEUTICAL LAWS & REGULATIONS, TYPES OF REGI...
JAPAN: ORGANISATION OF PMDA, PHARMACEUTICAL LAWS & REGULATIONS, TYPES OF REGI...anjaliyadav012327
 
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...fonyou31
 
Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Celine George
 
9548086042 for call girls in Indira Nagar with room service
9548086042  for call girls in Indira Nagar  with room service9548086042  for call girls in Indira Nagar  with room service
9548086042 for call girls in Indira Nagar with room servicediscovermytutordmt
 
1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi  6.pdf1029-Danh muc Sach Giao Khoa khoi  6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdfQucHHunhnh
 

Último (20)

Sanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfSanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdf
 
Organic Name Reactions for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions  for the students and aspirants of Chemistry12th.pptxOrganic Name Reactions  for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions for the students and aspirants of Chemistry12th.pptx
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and Mode
 
Russian Call Girls in Andheri Airport Mumbai WhatsApp 9167673311 💞 Full Nigh...
Russian Call Girls in Andheri Airport Mumbai WhatsApp  9167673311 💞 Full Nigh...Russian Call Girls in Andheri Airport Mumbai WhatsApp  9167673311 💞 Full Nigh...
Russian Call Girls in Andheri Airport Mumbai WhatsApp 9167673311 💞 Full Nigh...
 
Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdfActivity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdf
 
CARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptxCARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptx
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introduction
 
Mastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionMastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory Inspection
 
Arihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfArihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdf
 
The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13
 
Grant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy ConsultingGrant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy Consulting
 
Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104Nutritional Needs Presentation - HLTH 104
Nutritional Needs Presentation - HLTH 104
 
Student login on Anyboli platform.helpin
Student login on Anyboli platform.helpinStudent login on Anyboli platform.helpin
Student login on Anyboli platform.helpin
 
JAPAN: ORGANISATION OF PMDA, PHARMACEUTICAL LAWS & REGULATIONS, TYPES OF REGI...
JAPAN: ORGANISATION OF PMDA, PHARMACEUTICAL LAWS & REGULATIONS, TYPES OF REGI...JAPAN: ORGANISATION OF PMDA, PHARMACEUTICAL LAWS & REGULATIONS, TYPES OF REGI...
JAPAN: ORGANISATION OF PMDA, PHARMACEUTICAL LAWS & REGULATIONS, TYPES OF REGI...
 
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
 
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
 
Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17Advanced Views - Calendar View in Odoo 17
Advanced Views - Calendar View in Odoo 17
 
9548086042 for call girls in Indira Nagar with room service
9548086042  for call girls in Indira Nagar  with room service9548086042  for call girls in Indira Nagar  with room service
9548086042 for call girls in Indira Nagar with room service
 
1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi  6.pdf1029-Danh muc Sach Giao Khoa khoi  6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdf
 

NCV 4 Management Practice Hands-On Support Slide Show - Module 2

Notas del editor

  1. McDonald’s value statement can be found here: http://www.crmcdonalds.com/publish/csr/home/about/values.html
  2. A good activity here would be to get learners to conduct a SWOT analysis, for either a similar restaurant branch eg. Nando’s or an entirely different industry.
  3. Activity: Research any company that has been forced to close down as a result of bad ethical practices. What were the practices that were unethical? How do you think the company could have avoided it. The company can be South African or can be international. Some examples of this include: Masterbond Fidentia Enron WorldCom Barings Leisurenet Rand Gold and exploration
  4. Activity : In groups, draft what you think would be an appropriate code of conduct for a company like McDonalds. Remember, that the code of conduct has to apply to everyone in the company.
  5. A good ethical test is: “How would I feel if my action was put on the front page of a newspaper?”