This document provides a summary of a presentation on using Web 2.0 tools to improve library services and management. It lists 10 tips for using tools like blogs, wikis, Twitter, Google apps, and more to better connect with patrons, share information, and evaluate services. These tips range from setting up a library blog and Twitter account to tracking usage analytics and listing events on community calendars.
1. Better Living Through Web 2.0 Sponsored by the Library Administration & Management Section of the New York Library Association Management
2. Listen to Chuck “ If you're not on this wave you will be crushed by it. ” Charles R. McClure , Francis Eppes Professor of Information Studies and Director of the Information Use Management and Policy Institute at the School of Information Studies, Florida State University
3. What is Web 2.0? Communicate Interact Share Create Publish
8. #1: Sustainability “ We talk a lot about the new and the beautiful. But answer me this: how many abandoned and dead library blogs are on the web? How many no-longer-updated library MySpace profiles are there?” - Sarah Houghton-Jan, June 29 th , 2008 http:// librarianinblack.typepad.com
