1. HOTELIER INDONESIA
HOTELIERI N D O N E S I A
www.hotelier-indonesia.comHOTELIER COMMUNITY | JOBS | EVENTS | HOSPITALITY NEWS | SUPPLIERS | MAGAZINE
EDITION 25TH/VOL X/APRIL 2016
THE RESIDENCES AT THE ST. REGIS JAKARTA
2. Investment Opportunities, Strategies, and
Partnerships in Asia’s Most Desirable
Markets
25-27 May 2016
Dusit Thani Bangkok, Thailand
ihif.questexevents.net
Official Host Venue: Patron Sponsor: 2015 Sponsors
2015 Endorser: 2015 Supporter: Strategic Partner: Organizer:
Media Kit
Where individual demands
meet global solutions.
July 27, 2016
Singapore
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EDITOR-IN-CHIEF
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HOTELIER INDONESIA
HOTELIERI N D O N E S I A
www.hotelier-indonesia.comHOTELIER COMMUNITY | JOBS | EVENTS | HOSPITALITY NEWS | SUPPLIERS | MAGAZINE
EDITION 25TH/VOL X/APRIL 2016
THE RESIDENCES AT THE ST. REGIS JAKARTA
HOT COVER
THE RESIDENCES AT THE ST. REGIS JAKARTA
HOT |
Brief
Dear Hotelier Indonesia,
March and April was amazingly
full of exciting events,
I know you dont want me to explain it all here :). For those who
just become a member of hospitality network , welcome. And for
the seniors , please share your knowledge to our young genera-
tion. You may join us in our LinkedIn Network with nearly 30,000,
plus Our linkedIn Group with around 2000 active members, Our
LinkedIn ( Company Page) with 3400 followers, Facebook Group
with more than 42,000 members, Twitter with nearly 8000 fol-
lowers and manymore.
Lets share Jobs, News and Opportunities for the young hotelier
Indonesia. There is nothing too small or too big. Every informa-
tions is valuable. With great screening, all info that send to us will
spreadly fast and targeted. Well let’s go to the next step. Together
it will be easier.
As usual , we have events reports, articles and galleries.
Enjoy reading.
More to come
5. 17-19 MAY 2016
JEDDAH CENTRE FOR
FORUMS AND EVENTS
SAUDI ARABIA
Featuring over 100 suppliers offering the latest products across
technology, interiors, lighting, design, operating equipment &
supplies, kitchens & bathrooms and a free conference on latest
hotel & restaurant trends. If you belong to the hospitality industry,
this event is a must attend for you.
learn latest industry
trends and market
insight
MEET
over 100
suppliers
DISCOVER
a showcase of
international brands
SOURCE
high quality products
and services
NETWORK
with industry
professionals at this
year’s buyer event
100% Hospitality
for the hotel, restaurant, café and foodservice industry
REGISTER TODAY FOR FREE ENTRY TO
THE EXHIBITION AND CONFERENCE
thehotelshowsaudiarabia.com/free-entry
C O N F E R E N C E 2 0 1 6
Under the Patronage of His Highness Prince Abdullah Bin Saud Bin Mohammed Bin Abdul Aziz Al Saud, Chairman of the Tourism Committee in Jeddah
REGISTRATION IS NOW OPEN
Knowledge
partners
Media
partners partner
Organised
by
Co-organised
by
Host
venue
Official Media
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6. 6 • HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com
CONTENTS
4272
56
7. HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com • 7
72
SHERATON BALI KUTA RESORT,
CHEF’S KITCHEN
TABLE: NO ORDINARY DINNER
36
50
42
AN INTERVIEW with Mixologist /
Bar Manager Antidote Bar -
JW Marriott Hanoi
Rocky Cuong
50 HOTS ZONE :
JOE’S BAR Gallery
54 HOT TALKS :
THE SANCHAYA BINTAN
72 HOT EVENTS :
FHA2016 Activity Gallery
8. 8 • HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com
THE RESIDENCES AT THE
ST. REGIS JAKARTA
La PlumePress Club
30
44
24 Louis T Collection and
WIHP Open New Doors
For Chinese Travellers
9. HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com • 9
CONTENTS
20
Interview with Rachel Grier, Asia-Pacific managing director,
IDeaS Revenue Solutions and Christian Yie, Business
Development,PT. Supranusa Sindata.
52 MOZAIK FURNITURE INDONESIA 2016
GALLERY EVENTS
10. 10 • HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com
THE HOTEL SHOW SAUDI ARABIA 2016
17 - 19 MAY 2016
JEDDAH CENTRE FOR FORUM AND EVENT
FEATURED 2016 EVENTS /
JUL
Indonesia Hotel Technology Expo |
integrating 2nd Indonesia Building
Mechanical & Electrical Expo 27 – 29
Juli 2016, JIExpo – Kemayoran – Jakarta
MAY
HOT | events
APR ARABIAN HOTEL INVESTMENT CONFERENCE
26-28 APR IL 2016
MADINAT JUMEIRAH, DUBAI
APR HOSPITALITY INVESTMENT CONFERENCE
INDONESIA 28-29 APRIL 2016
RAFFLES JAKARTA INDONESIA
CALENDAR
JUL 17th CHINA int’l laundry INDUSTRY
EXHIBITION 12 - 14 JULY 2016
SHANGHAI NEW INT’L EXPO CENTER
HOTEL MANAGEMENT THAILAND SUMMIT
24 MAY 2016
BANGKOK THAILAND
MAY
asia pacific hotel investment
conference 25-27 May 2016
Dusit Thani BANGKOK THAILAND
MAY
asia meeting incentive travel
exchange 27 july 2016
singapore
jul
EASTFOOD INDONESIA 2016
11 - 14 AUGUST 2016
Grand City, Surabaya - Indonesia
AUG
11. POST
YOUR NEXT
HOSPITALITY
RECRUITMENT
HERE FOR
FREE
www.hotelier-indonesia.com/jobs
HOTELIER INDONESIA
HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com • 11
HOSFAIR Guangzhou 2016
Sept 8-10. 2016 CHINA IMPORT AND EXPORT
FAIR GUANGZHOU CITY
SEP
HOTEL SHOW DUBAI 2016
17 - 19 SEPTEMBER 2016
DUBAI WORLD TRADE CENTER
SEP
SAUDI INTERNATIONAL HOTEL EXPO
OCTOBER 9-11. 2016
riyadh international convention &
exhibition center
OCT
Iran Hotel Expansion & Development
Summit
8-9 nOVEMBER 2016
Tehran , REPUBLIC OF IRAN
NOV
SLEEPWELL EXPO 2016
OCTOBER 20-23. 2016
ISTAMBUL EXPO CENTER ATATURK AIRPORT
TURKEY
OCT
THINC INDONESIA 2016
31 AUG - 1 SEPT 2016
SOFITEL BALI HOTEL & RESORT - Indonesia
AUG
Sial interfood 2016
9-12 nOVEMBER 2016
ji expo kemayoran jakarta
indonesia
NOV
4th Annual Africa Hotel Expansion
Summit Sept 8-9. 2016
DAR ES SALAAM, TANZANIA
SEP
Café and Brasserie Indonesia 2016
2- 4 SEPTEMBER 2016
Hall A – Jakarta Convention Center
SEP
12. 12 • HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com
arch, 2016 -Experience the blissful heights of relax-
ation in East Bali with Alila Manggis where lush rice
terraces and forested hills lead up the slopes of sacred volcano
Mount Agung.
When the adventurer in you stirs, Alila Manggis also offers a series
of exclusive customised activities for you to engage in, designed to
integrate indigenous nature, traditional culture and local community.
Taking you on walks through the countryside to forests and rice ter-
races to discover local temples, away from the tourist trail. Guests
can now enjoy two newly crafted experiences, taking in some of the
area’s most pristine and untouched sights.
Pasar Agung
Just a 30-minute journey from Villa Idanna, behold Pasar Agung,
a magnificent temple that lies off the beaten track, three quarters
of the way up majestic Mount Agung. This breathtaking temple
complex serves as the sacred meeting place of Bali’s most ancient
deities – the ancestors of the Gods of Besakih – hence the name
Pasar Agung (the supreme market place.) Spared in the last erup-
tion in 1963, it was restored to new glory in 1993.
As a monument, it is staggering and rivals the Mayan temples of
Central America. Overlooking the entire island, it is surrounded by
a forest of towering ferns and pine trees and remains the most dra-
matic setting and pilgrimage site in Bali.
The stunning panorama even stretches as far as Lombok and Java,
whose volcanoes can be seen brewing on the distant horizon.
Country Walk
There’s no better way to appreciate the raw beauty of the sur-
roundings than on foot. This classic easy country walk begins just
below the Villa Idanna and weaves through the rice fields leading
directly to the extraordinary banyan tree that shades the Temple of
the Ancestors. This unmissable experience will open your eyes to
the surprising culture and traditions that remain alive today, where
farmers still till their lands with cow-driven ploughs and plant their
crops by hand, while mothers and daughters weave prized songket
textiles used in all Balinese rites of passage. Those who wish to
explore further can continue their walk following the irrigation chan-
nels that run through the rice fields.
These experiences are offered for all guests staying at either Alila
Manggis or Villa Idanna with a lunch included. The perfect escape
for those seeking passive activity and anonymity amid awe-inspiring
nature. For more information or booking, please contact the reser-
vations team at +62 363 41011 or email:
manggis@alilahotels.com
HOT | tours
ALILA MANGGIS CASTS A
SPELLBINDING ESCAPE TO
EAST BALI
M
Exclusive Customised Activities
13. 100% HOSPITALITY
FOR THE HOTEL, RESTAURANT, CAFÉ AND
FOODSERVICE INDUSTRY
Mega events in the MENA region are driving massive
growth in travel and tourism, with over 25 million
visitors forecast for Dubai in 2020.
Increased demand for hotel rooms, restaurants, cafes
and entertainment means major developments in the
MENA hospitality market with over 238,908 hotel
rooms currently under construction. The Hotel Show
Dubai offers you the best platform to meet leading
buyers from across the region.
24,729
TOTAL ATTENDEES
64%
KEY DECISION MAKERS
AND BUYERS
US$89.9m
BUSINESS DEALS GENERATED
AS A RESULT OF THE SHOW
US$35.9bn
VALUE OF GCC
HOSPITALITY MARKET
US$43.2m
VALUE OF HOTEL MARKET
IN THE GCC
TO ENQUIRE ABOUT
EXHIBITING CONTACT US ON:
+971 4 445 3627
hotelsales@dmgeventsme.com
thehotelshow.com/exhibitnow
Organised by: Co-located with: Knowledge partners:
the
Leisure
Show
Strategic partner: Exclusive official publications:Logo 1 - white
Logo 2 - black
BOOK YOUR STAND NOW TO MEET KEY BUYERS AT
THE REGION’S NUMBER ONE HOSPITALITY EVENT
Organised by: Co-located with: Knowledge partners:Strategic partner: Exclusive official publications:
17-19 SEPTEMBER 2016
DUBAI WORLD TRADE CENTRE
14. 14 • HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com
15. VISION FOR SUCCESS
EYEON THE
FUTURE
www.arabianconference.com/HI
A R A B I A N H OT EL I N V E S T M EN T CO N FER EN C E
26 -2 8 A p R I L 2 0 16 | M A D I N AT J U M E I R A H , D U B A I
ENGAGE. EMpOWER. INVEST.
pLATINUM SpONSORS:
EMERALD SpONSORS:
YAS MARINA CIRCUIT LOGO / 2 STACK / BILINGUAL / POSITIVE
JOINTLY ORGANISED BY:GOLD SpONSORS:
SAHL HASHEESHRED SEA
16. 16 • HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com
Café and Brasserie Indonesia (CBI) 2016 – is the first dedicated event for the café and brasserie industry in Indonesia. Café and
Brasserie Indonesia will be the perfect rendezvous for you to connect, display and market directly to your targeted audiences; be it the
café & brasserie owners, investors and the industry professionals or to the over 10,000 café lovers who will be attending this 3 days
activities-filled event. Whether you are new to the industry or an established company looking to build brand awareness and launch new
products, Café and Brasserie Indonesia is the event to include in your marketing plans for 2016!. incorporating: Café / Coffee & Tea /
Bakery & Pastry / Bar & Restaurant / Food Services
Cafe and Brasserie Indonesia 2016
PT Reed Panorama Exhibitions (RPE) is a joint venture between the world’s
leading event organizer Reed Exhibitions and Indonesia’s leading tourism,
transportation and hospitality group of companies, the Panorama Group.
RPE aims to create professional, quality business to business platforms by
working closely with relevant government agencies, industry partners, trade
associations, venue owners, contractors and customers so as to deliver
events for the industry by the industry. Currently, RPE organizes seven
events in Indonesia, serving the franchising and licensing, maritime, min-
ing, renovation and construction, and the consumer sectors with its biannual
Grand Wedding Expo and annual Maternity, Baby & Kids Expo.
17. 4 TOURISM, HOTEL INVESTMENT & NETWORKING CONFERENCE INDONESIA 2016TH
HOSTED BY
CO-HOSTS
For participation, please write to or log on toTHINCIndonesia@hvs.com www.THINCIndonesia.com
PATRON PLATINUM
GOLD SUPPORTED BY
REGISTRATION NOW OPEN!REGISTRATION NOW OPEN!
Agustono Effendy, Associate Director, Ciputra International
Arief Yahya*, Honourable Minister of Tourism, Republic of Indonesia
Bob Puccini, President and CEO, Puccini Group
Budi Tirtawisata, Group Chief Executive Officer, Panorama Group
David Wray, VP Acquisitions and Business Development - SE Asia and Pacific Rim, Wyndham Hotel Group
Eric Levy, Principal and MD, Tourism Solutions International
Frederic F Simon, Chief Executive Officer - Asia, Commune Hotels + Resorts
Gaurav Bhushan, Global Chief Investment Officer, AccorHotels
Gonzalo Maceda, Vice President Development - APAC, Meliá Hotels International
Hary Tanoesoedibjo, Founder and CEO, MNC Group
Henky Manurung, Head of Tourism Investment Division, Ministry of Tourism, Republic of Indonesia
Hoe Kit Mak, Chief Investment Officer, Frasers Hospitality Group
Ishak Chandra, Chief Executive Officer Strategic Development and Services, Sinar Mas Land
Jean Gabriel Peres, President and CEO, Mövenpick Hotels and Resorts
John Flood, President and CEO, Archipelago International Hotels, Resorts and Residences
Jonathan Vanica, Head Asian Special Situations Group, Goldman Sachs
Martin Rinck, Executive Vice President and President - APAC, Hilton Worldwide
Michael Moret-Lalli, Executive Director Development, Mantra Group
KEY SPEAKERS
2016 PARTNERS
Come THINC Indonesia With Us in Bali!
31 August - 1 September 2016 | Sofitel Bali Nusa Dua Beach Resort31 August - 1 September 2016 | Sofitel Bali Nusa Dua Beach Resort
18. NEWS EVENTS JOBS
ALL GOOD
THINGS
HOTELIER INDONESIA
sales@hotelier-indonesia.com
DONT
MISS
19.
20. 20 • HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com
Questions answered by: Rachel Grier, Asia-
Pacific managing director, IDeaS Revenue
Solutions
How confident are you about the general state of the hotel
industry across Indonesia going forward over the next two years?
The outlook for the Indonesian hotel sector going forward is
positive, with increased diversity in hotel offerings from luxury
resorts to eco lodges that cater to customer demand across the
country, plus a maturity in the approach to operating systems
and revenue management.
Local hoteliers are well-placed to capitalise on new opportuni-
ties. Indonesia, and Bali in particular,is beginning to experience
increased interest and demand from new feeder markets like
India and China. Add to that the growth in domestic traveland
continuing strong repeat client base from markets such as
Australia, and we see direct business amplifying - giving hoteliers
more opportunity toyield.
Why should Indonesian hoteliers be using revenue management?
Given the cyclical nature of demand amongst some resort areas
in Indonesia (which sees significant fluctuations in guest num-
bers), it is important that local hoteliers understand the demand.
They canthen forecast and price as effectively and scientifically
as possible to achieve the optimal revenue position that creates
(and maximizes) a balance betweenoccupancy and rates.
What are the latest advances in revenue management and how
can they help hoteliers?
It is important that Indonesian hoteliers understand that there
is no real point deployinga revenue management system to opti-
misetheir business process, pricing and outcomes if they still
have to manually adjust and update rates every day.
Sophisticated analytics technology is now capable of aggregating
and transforming large, disparate data sets into actionable intel-
ligence for making accurate demand forecasts and strategic pric-
ing decisions. With this technology, hoteliers are starting to think
and act more holistically about their revenue strategies.
HOT | Solutions
21. HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com • 21
In the coming years, we will see more and more Indonesian
hoteliers adapting to an approach to revenue management
that we call Total Revenue Performance, which is the ability to
instantly and systematically decide what business to accept
across multiple revenue streams, based on which decisions
deliver the greatest overall value to the hotel.
How does the rise of social media and online review sites impact
an Indonesian hotelier’s ability to price themselves effectively?
Social media and online reviews are important to hoteliers
no matter what market they operate in around the world. For
Indonesia,there are a large number of independent properties,
as well asregional and local brands that may not have large-
scale consumer awareness internationally; therefore social
media and reviews are key to conversion. Theability for a pro-
spective guest to research aproperty and read other guests’
experiences is critical to a hotel’ssuccess. It is one of the rea-
sons that IDeaS led the market by incorporating social media
and reputation scores into our systems last year.
How can revenue management support a hotel in a period of low
demand?
Pricing is always critical to a hotel, be that in periods of high or
low demand. Revenue managersshould have access to accurate
long range forecasts to provide early warnings if demand is
projected to be low.They are then ableto create tactical offers
or adjust rates and push these strategically through the right
channels to a maximum possible share of the demand for their-
property. This is relevant for both groups and transient booking
segments.
What are some of the common misconceptions of revenue man-
agement and what is the truth behind these misconceptions?
I think one of the biggest misconceptions is that revenue sys-
tems are for big branded 5 star hotels only. In fact, we work with
budget and midscale hotels extensively in both city and resort
locations all over the world. The other misconception is that sys-
tems are expensive - this is not the case. IDeaS has a range of
services and systems to suitevery hotel and can provide revenue
management support from less than 20cents per day per room.
Why did IDeaS choose to partner with VHP?
The Indonesian market place is very important to IDeaS, and we
recognise that local hoteliers have specific needs for their PMS,
which VHP provides very well. We are delighted to work with
the regional leading PMS provider in Indonesia, and feel that
together we can help hotels grow their revenue and success as a
result of our partnership.
What are IDeaS plans for the Indonesian hotel market?
IDeaS has worked with Indonesian hotels for over 10 years - we
now see a key opportunity in expanding more aggressively into
Indonesia through partnerships with regional brands and inde-
pendent properties through tailor-made pricing and packaging
of our solutions in conjunction with VHP.
Questions answered by:Christian Yie,
Business Development,PT. SupranusaSindata.
How confident are you about the general state of the hotel
industry across Indonesia going forward over the next two
years?
We are confident that the tourism and hotel industry in
Indonesia will continue to grow as the economy in Indonesia
diversifies and expands. Nowadays travelling has become easier
and more affordable for both local and international travellers,
so demand on hotel accommodation is growing.
There are many opportunities for Indonesian hoteliers to capi-
talise on in the coming years and many business opportunities
for investors, who can turn properties into profit centres if the
hotels are managed correctly and supported by the right tech-
nology and systems.
What are the latest PMS trends that Indonesian hoteliers should
be aware of?
Due to advancements in the technological infrastructure in
Indonesia, including improvements around high-speed internet
access for businesses, investment in new IT solutions and hard-
ware have been reduced.
Indonesian hoteliers should understand though that the wider
surrounding environment of the PMS has become more com-
plex, so PMS nowadays communicates with more and more
external systems such as Revenue Management System, Channel
Manager, Reputation Management System etc. This means that
advanced PMS solutions like our Cloud based PMS e1-VHP soft-
ware, that offers a smart and cost effective solution able to be
deployed on tablets and mobile devices, and which seamlessly
interact with these other systems, are critical.
What impact is big data having on PMS systems that Indonesian
hoteliers should be aware of?
Due to tighter competition with more and more properties,
Indonesian hoteliers should choose a data-driven PMS which
assists with operational and business decision making through
providing access to the right information and tools for correct
analysis, all of which will support a hotel achieving its revenue
target.
Why did VHP choose to partner with IDeaS?
VHP is happy to partner with IDeaS in Indonesia. We choose to
work with the company in order to help our hotel customers run
their businesses more effectively and not only to support prop-
erties in boosting their occupancy but also to maximise yield.
Interview with Rachel Grier, Asia-Pacific managing
director, IDeaS Revenue Solutions and Christian Yie,
Business Development,PT. Supranusa Sindata.
22. 22 • HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com
HOT | Business
BATAM, INDONESIA – Radisson Golf
& Convention Center Batam will open
its doors in the third quarter of this
year. The hotel, which is owned by PT
AdhyaGrahaWisata, will be one of the first
international hotel brands to be launched
in the MICE and family-friendly city of
Batam.
“The opening of Radisson Golf &
Convention Center Batam is redefin-
ing the hospitality landscape in Batam,
providing extraordinary stay, play and
meeting experiences for travelers,” said
Veronique Sirault, general manager,
Radisson Golf & Convention Center
Batam.
“We are very pleased to introduce our
upscale World of Radisson hospitality
experience to Batam. The hotel is fully
equipped with modern facilities to meet
the needs of the most discerning traveler.
Guests can make the most of family time
with facilities and services to keep your
kids in high spirit including some family
golf fun. With flexible meeting spaces that
can accommodate up to 1,600 banquet
guests, complemented with state of the art
technology, corporate clients are set for
success with their events.”
Radisson Golf & Convention Center
Batam is conveniently located in the
upscale Sukajadi area of Batam, adja-
cent to 18-hole Sukajadi championship
golf course. Radisson Golf & Convention
Center Batam is part of Bukit Indah
Sukajadi, a 220-ha development that also
includes residential units, offices and
commercial and retail spaces.
Radisson Golf & Convention Center
Batamis within walking distance of
Kepri Shopping Mall and also close to
Nagoya ,the offices of Batam Center,and
MukaKuningBatamindo industrial park.
The Batam Center ferry terminal is about
5km from the hotel and offers several daily
connections to Singapore, which is just
1 hour ferry ride away. The Hang Nadim
International Airport is 8km from the
hotel and offers direct flights to Jakarta
and other key Indonesian cities, as well as
to Kuala Lumpur and Ho Chi Minh City.
Radisson Golf & Convention Center
Batam is a new build hotel with 240 rooms
and suites.
Guests of Deluxe Rooms can enjoy views
of the golf course’s lush greenery from
their balconies, while guests of Executive
Roomswill have exclusive access to the-
Club Lounge located on the business floor.
Recreational facilities at the hotel include
a largeoutdoor pool surrounded by beauti-
ful landscapes and vast wooden decking.
Additionally, the hotel features an indoor
pool, a fitness center, a Kid’s Club, as well
as Zoysia Spa where guests can pamper
themselves after a day of golf. Flexible
meeting and event spaces include a ball-
room that can accommodate up to 1,600
banquet guests.
All meeting spaces have state-of-the-
art audiovisual equipment and banquet
menus can be customized to suit local
and international tastes. Radisson Golf &
Convention Center Batam’s features a 152
seaterall-day-dining restaurant Bite, and
is scheduled to open several other food
and beverage options in the near future.
Find out more about Radisson Golf &
Convention Center Batam
www.radisson.com/batamid
Radisson Golf & Convention Center Batam
readies To Open Its Doors
23. HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com • 23
HOT | propertyFOR SALE
For Sale: 5 stars Hotel in Tanjung Benoa, Bali
This Hotel set at the most popular point of sea sport
activities, set at lush tropical garden and white sandy
beach. This hotel is ideally located in Tanjung Benoa
Bay and offers a spectacular beach view. Bali Relaxing
Resort & Spa has a beautiful beach front.The Resort
is close to the main shopping area in Tanjung Benoa
or the neighborhood “Nusa Dua” only 5 minutes drive,
takes 25 minutes drive to Ngurah Rai Airport.
CALL NOW +6281219781196
For Sale: Luxury Hotel in Seminyak, Bali
20 minutes from airport ,5 minutes from seminyak
strip, all the famous restaurants, pubs, and 5 stars
villas and hotels , 2200 m2 land area ( +/2500m2 gross
area ) – certificate hak milik > HGB , 3400 m2 gross
building area 28 magnificent suites of 10 2bdrms
private pool , 40 bedrooms suite @ 165-185m2 8 1bdrm
private pool suites @ 80-120m2 9 junior suites @
40m2
For Sale: Land at South Kuta Beach Lombok
Kuta Beach offers you private white beaches you
see on travel shows and that you always dream of
experiencing. This where the most accomodation
restaurant are located. Only 20 km from the New
Airport. A spectacular scenery with cliffs and
mountains reaching the coast to create jagged and
awe-inspiring landscapes and views.
Contact us for more details.
FOR MORE PRIVATES LISTING SIMPLY EMAIL US AT
info@hotelier-indonesia.com
24. 24 • HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com
HOT | news
Louis T Collection and WIHP
Open New Doors For Chinese
Travellers
Hospitality and building solutions company Louis T Collection in
collaboration with WIHP, a digital hotel marketing company, have
launched the China Connect project for independent hotels by piloting
Hotel Ares Eiffel, a 40-room boutique property located downtown near
Paris’s most famous tower.
The hotel was chosen for its outstanding customer reputation (ranking
#32 of 1,809 hotels in Paris on TripAdvisor), and its eclectic, upscale
charm. The interiors are an emblem of the best in European design,
with furnishings by leading Italian furniture-maker Poltrona Frau,
bathrooms clad in Versace tiles, and a range of colour palettes: crim-
son, teal, gold, silver; used to make each abode distinct.
The China Connect project aims to give hotels a total solution. The
tailored travel content, created for Chinese travellers, goes beyond
introducing the hotel to include advice on where to shop, eat (covering
both local and Chinese restaurants), and what to do nearby, as well as
practical information from visas to transportation and tax refunds.
The strategy also helps hotels with SEO in China, social media pres-
ence and advertisements on WeChat and Weibo (among China’s most
popular social media networks), all catered to target Chinese leisure
travellers and mobile users. Chinese visitors to the Louis T site can
then book direct with the hotel using a booking engine in their native
tongue.
25. HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com • 25
Ares Eiffel is the first of several hotels located in key gateway cities in Europe and U.S.
destinations, favoured by Chinese long haul travellers, that will be added to Louis T
Collection’s China Connect portal.
http://louistcollection.com/zh-cn/find-a-hotel.html
26. 26 • HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com
HOT | news
Grant Healy, co-founder and CEO at Louis T
Louis T Collection and WIHP Open New Doors For Chinese Travellers
ouis T Collection and WIHP Open New Doors For
Chinese Travellers New platform provides independent
hotels with Chinese digital marketing tool kit
SINGAPORE - As Chinese travellers leave the comfort
zone of the group tour for do-it-yourself exploration, a new partnership
between a fledgling hotel group and a marketing services company is
pointing the way.In January, Louis T Collection (Louis T), and WIHP
(World Independent Hotels Promotion) launched a new initiative that
connects a curated collection of independent hotels with individual
Chinese travellers.
The portal in the Louis T website opens the door on essential Chinese
language content about a selection of WIHP hotels, including details
on rooms and suites, facilities and each property’s location. More than
that, visitors to the site will have access to a bounty of travel advice
specifically tailored to the Chinese market, covering visa information,
seasonality, currencies, where to visit, to shop etc, through the Plan
Your Trip component. Customers can then book direct with the hotel,
using a Chinese booking engine.
L
This concept has been tested at Louis T’s first hotel, Mantra
Samui Resort in Koh Samui Thailand and Plan Your Trip is the
site’s most visited page.
Several hotels located in key gateway cities in Europe and
U.S. destinations favoured by Chinese long haul travellers will
be moved into the collection and more hotels will be added as
demand increases.
“We have a number of clients in Europe and the U.S. interested
in expanding their reach to the Chinese FIT market but don’t have
the in-house expertise from both language and cultural aspects,”
said Vincent Ramelli, President and CEO at WIHP. “Both Grant
and I believe that this partnership will provide our hotel clients
with a simple and effective way of reaching what has become the
largest outbound travel market in the world.”
Customers will be able to find and book hotels of the Collection on
www.louistcollection.com.
“Though Chinese is by far the world’s most spoken
language, Chinese travellers, most of the time, still
have to navigate in English online when it comes
to travel to overseas. Nowadays I see how my
Chinese friends who travel frequently, including
everyone on the Louis T team in China, search
and book online.” said Grant Healy, co-founder
and CEO at Louis T. “We see a great opportunity in
letting independent hotels around the world share
their unique stories to the rapidly growing Chinese
outbound market.
28. 28 • HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com
Noppen Group is a leading international company facilitating business across Asia, Europe, Africa and Latin America. Driven by the desire for
excellence and supported by an unparalleled understanding of the Asian, European, African and Latin American markets, Noppen Group has
delivered exceptional events, assisted new market entries and established government relations since 1998. Our top-level business connections
paired with our close relations to the many levels of government have given Lnoppen an edge on the marketplace our competitors just cannot
match. With offices in China, Belgium, India, Philippines and Colombia;
Noppen Group offers reputable, reliable services and a large range of deliverables to help your company successfully meet its goals. To learn
more about our activities and events.
Iran, the second-largest nation in the Middle East, has hammered out an investment package worth $25 billion to revitalize its tourism which has
been under the shadow of its sprawling petroleum industry. The future opportunities within Iran’s hotel and tourism industry are substantial,
however with a limited supply of hotels operating in key cities, particularly Tehran, the lifting of sanctions is expected to set off a modern day
‘Gold Rush’as developers and operators race to secure their position in one of the world’s largest untapped markets.
Tourism currently only accounts for around 2% of Iran’s GDP. However, with a population of approximately 80 million people, there is huge po-
tential for growth in both domestic and international travel to Iran.
The Iran Hotel Expansion & Development Summit will bring together local and international hotel stakeholders; hotel chains, investors, develop-
ers, architects and construction companies as well as hospitality institutions, government officials, finance institutes, consultants and technology
providers to discuss new developments and ways to realize the potential hotel projects in the Islamic Republic of Iran.
SERIES TESTIMONIALS OF 3RD ANNUAL AFRICA HOTEL EXPANSION SUMMIT, LAGOS, NIGERIA
• On behalf of all of us at ORWOOD, I would like to express our sincere gratitude and appreciation for all the efforts you and all your colleagues
have put into accomplishing such a successful event. In the hopes of doing more work with you in the future, we wish you all the success in all
your upcoming events. – ORWOOD
• A BIG THANK YOU goes to all the great people that contributed in making this event a success. We appreciate every effort gone in making
Avaya’s name shine during this event and for giving us the speedy support to make it happen. This is a great team work in action and we
appreciate each one of you dearly. - Avaya
SERIES TESTIMONIALS OF 4th ANNUAL TURKEY HOTEL EXPANSION SUMMIT, ISTANBUL, TURKEY
•“I would like to thank you for successful organization and event. See you next year.”Accor
•“The event’s scale and intimacy allows us to better network and create stronger relationships with industry professionals. The program offered
new topics that are not always addressed by other large events, and it brought different insights into hospitality. I wish you all the best for next
year’s event.”Shaza Hotels
SERIES TESTIMONIALS OF 3rd ANNUAL RUSSIA HOTEL EXPANSION SUMMIT, MOSCOW, RUSSIA
• ”Thank you for the interesting event! We were glad to be there”Regional Hotel Chain - RHG
•“I would like to say thank you very, very much for inviting us for 3rd Annual Russia Hotel Expansion Summit. It was very useful and I enjoy Summit
very much. Great job!!!”, Wyndham Hotel Group
Exclusive Opportunities Available:
• Meet pre- qualified industrial leaders
• Create new partnerships and Alliances
• Increase your brand recognition within the marketplace
• Discover the current investment climate and opportunities
• Develop relationships through new networking opportunities
HOSPITALITY SERIES SPEAKERS
• Foli Cocker, Hon Commissioner for
Tourism, Art and Culture, Lagos State
• Sally Mbanefo, Director General, Nigerian
Tourism Council Development
Corporation
• Lasse Ristolainen, Development Director,
Subsaharan Africa, Hilton Worldwide
• Tejas Shah, Developmet Director,
Subsaharan Africa, Hyatt International
• Trevor Ward, Managing Director
W Hospitality Group
• Ozan Balaban, Regional CEO
Emaar Properties
• Romain Avril, Vice President Business
Development, The Rezidor Hotel Group
• Frida Hansen, Director Business
Development, Steigenberger Hotels AG
• Murat Yılmaz, Senior Director, Acquisition &
Development, CEE, Starwood Hotels &
Resorts Worldwide
• Roland Paar, Vice President
Development Europe & Middle East,
Capella Hotel Group
• Sergey Shpilko, First Deputy Of The Head
Of Moscow Department Of National Policy &
Tourism, Moscow City Government
• Michael Johnston, Chief Executive Officer
Regional Hotel Chain (RHC)
• Alexis Delaroff, COO, Hotel Services Russia,
Georgia, Ukraine and the CIS, Accor
• Arild Hovland, Senior VP, Business Dev.
Russia & CIS, Carlson Rezidor Hotel Group
• Bastien Blanc, VP Business Dev. – Russia &
CIS, Interstate Europe Hotels & Resorts
AFRICA TURKEY & MIDDLE EAST RUSSIA & CIS
Iran Hotel Expansion & Development Summit
8th
- 9th
November 2016 |Tehran, Islamic Republic of Iran
For more details you can contact
Bora Erel, Project Director
Tel:+32 14 22 40 07, Fax: +32 14 85 90 04, Email:
borae@lnoppen.be
29. Noppen Group is a leading international company facilitating business across Asia, Europe, Africa and Latin America. Driven by the desire for
excellence and supported by an unparalleled understanding of the Asian, European, African and Latin American markets, Noppen Group has
delivered exceptional events, assisted new market entries and established government relations since 1998. Our top-level business connec-
tions paired with our close relations to the many levels of government have given Lnoppen an edge on the marketplace our competitors just
cannot match. With offices in China, Belgium, India, Philippines and Colombia; Noppen Group offers reputable, reliable services and a large
range of deliverables to help your company successfully meet its goals. To learn more about our activities and events.
The hospitality sector in Africa has been enjoying steady growth rates for several years, investments have poured in and are still attracted.
50.000 rooms are in the pipeline of 33 different chains*. But the Africa hotel sector is looking for the best way forward. How to turn the invest-
ments into returns, how to assure sustainability? And how to perform better RevPAR growth rates?
Initiatives are needed to improve cross-industry cooperation that will enhance the tourism and MICE travel markets, local input needs to be
focused on to guarantee long-term hospitality market growth.
Guest experience plays a vital role in the sector, how to better connect with your guest experience and how to anticipate and respond to it?
At the 4th Annual Africa Hotel Expansion Summit Noppen brings in the key players to discuss the pressing topics aiming at how the sector can
work on sustained ROIs.
• Meet pre- qualified industrial leaders
• Create new partnerships and Alliances
• Increase your brand recognition within the marketplace
• Discover the current investment climate and opportunities
• Develop relationships through new networking
opportunities
Some of the confirmed speakers are:
Exclusive Opportunities Available:
Hotel Series Testimonials
Mr. Meelis Kuuskler,
Founder & CEO,
Hospitality Design Partnership
Mr. Lasse Ristolainen,
Development Director, Sub-Saharan Africa,
Hilton Worldwide
Mr. Andrew Linwood,
Head of Design,
Areen Hospitality
Mr. Trevor Ward,
Managing Director,
W Hospitality, Nigeria
Robert Hornman
Managing Director
Hornman Hospitality
Stuart Cook
Managing Director
Protea Hotels
Paulo Rosso
Vice President
Plan Hotels
For more details you can contact
Thomas Verbruggen, Conference Director
Tel:+ 32 14 22 00 1400 | Email: thomasv@lnoppen.be
4th
Annual Africa Hotel Expansion Summit
8th
- 9th
September 2016 | Dar Es Salaam,Tanzania
•Very timely, educative, informative and thought provoking. A wake up call to current trends and events. - Benue State Ministry of Arts, Culture
And Tourism
• On behalf of all of us at ORWOOD, I would like to express our sincere gratitude and appreciation for all the efforts you and all your colleagues
have put into accomplishing such a successful event. In the hopes of doing more work with you in the future, we wish you all the success in all
your upcoming events. - ORWOOD
• I am really blessed with this program, I learnt how to proper plan before execute the project. - Churchgate Group
• A BIG THANK YOU goes to all the great people that contributed in making this event a success. We appreciate every effort gone in making
Avaya’s name shine during this event and for giving us the speedy support to make it happen. This is a great team work in action and we ap
preciate each one of you dearly. - Avaya
• The summit was very resourceful and an eye opener about the direction the industry is taking in Africa. - Alisa Hotel
• I enjoyed the general eagerness to network. The conference topics covered important area within the industry. - The Nordic Villa Abuja
• I am glad I attended this summit, thanks to Lnoppen. Highly educative. - Heights Hotels
• The conference was satisfactory It was worth the investment. – Porcelanosa Group
• It was an eye opener and fantastic summit. I learnt a lot and I exchanged ideas with amazing people. Job well done! – NIHOTOUR , National
Institute for Hospitality and Tourism
• I have learnt a lot about the challenges of the expansion of hospitality and tourism sectors, a way to move forward.
– Welcome Center Hotel
Media Partners
30. 30 • HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com
The Residences at The St. Regis Jakarta
recently hosted an exclusive Preview
Event at the Marketing Gallery located
on Jalan H.R. Rasuna Said, welcoming a
select group of well-heeled residents of
Jakarta and members of the media. The
Residences at The St. Regis Jakarta marks
yet another groundbreaking milestone for
luxury living under the helms of Rajawali
Property Group, one of Southeast Asia’s
largest and most influential property own-
ers and developers with a folio including
The St. Regis Bali, The St. Regis Langkawi,
Four Seasons Hotel Jakarta, The Laguna, a
Luxury Collection Resort, Nusa Dua, Bali;
and more.
Located in the heart of Jakarta, The
Residences at The St. Regis Jakarta will set
a new sublime benchmark of tomorrow in
Asia’s new center of wealth, power and cos-
mopolitan life. Charlie Dang, Regional Vice
President, Southeast Asia, Starwood Hotels
& Resorts, said, “The St. Regis Jakarta and
The Residences at The St. Regis Jakarta are
a great testament to the growing wealth
and appetite for luxury in Indonesia’s capi-
tal. We are delighted to work with Rajawali
Property Group to bring The St. Regis
brand’s bespoke service, contemporary
design and refined elegance to the ever-
bustling city of Jakarta.”
Shirley Tan, CEO of Rajawali Property
Group, added, “Jakarta currently features
some upscale residences that are located
above or next to hotels, but few offer the
heights of refinement tied to The St. Regis
name.”
Purpose-built to accommodate the very
best of refined elegance and bespoke ser-
vice, The Residences boasts 55 levels of
sheer extravagance and are set to continue
The St. Regis legacy of luxury and artful
innovation epitomized by the first The St.
Regis hotel on New York’s Fifth Avenue,
“the finest hotel in the world.” The Most
Desirable Address In The City
THE RESIDENCES AT THE ST. REGIS JAKARTA
The Rajawali Property Group Unveils An Exclusive Preview Of The Newest Ultra-
Luxurious St. Regis Branded Property:
Set in the Heart
of Jakarta’s
Golden Triangle,
The Residences
at The St. Regis
Jakarta Will Set
New Standards
of Truly Branded
Residences
HOT | Business
31. HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com • 31
The Residences at The St. Regis Jakarta
will take its place--just as when John
Jacob Astor IV threw open the doors of his
Beaux-Arts masterpiece on New York’s
Fifth Avenue in 1904--as the city’s premier
luxury hospitality brand. Located on the
same mega complex that comprises of The
St. Regis Jakarta Hotel and Rajawali Place
office tower, The Residences at The St.
Regis Jakarta is poised to become the pre-
mier address for elite individuals who seek
superb spatial value and that distinctive,
treasured The St. Regis legacy.
The Residences at the St. Regis Jakarta will
consist of 137 3-bedroom Sky Residences
ranging from 355 to 373 square meters, 25
4-bedroom Sky Villas occupying 750 square
meters and two stunning Sky Palaces, each
featuring over 1,250 square meters of liv-
ing space. The Sky Residences will be the
first of its kind in Jakarta and will set a new
precedence for top-end luxury where only
the elite few belong.
From Sky Residences to the Wine Room,
Cigar Lounge and Sculpture Garden, this is
where legacies are fostered and the leaders
of tomorrow are nurtured in exquisitely
comfortable environments. These excep-
tional residences will be fully integrated
with the famous bespoke services of the St.
Regis brand and its various global benefits,
including membership in the Starwood
Preferred Guest program and The St. Regis
Jakarta Residential Owners Card.
Timeless Elegance
With interiors designed by G.A. Design
and architecture by renowned architecture
firm Gensler in collaboration with celebrity
designer Bill Bensley, The Residences at
The St. Regis Jakarta guarantees a classical
contemporary aesthetic; a vision of elegant
urban living, unconcerned and uncon-
strained with present limitations.
Additionally, each residence will be indi-
vidually curated and designed to the desire
of the residents.
Through an exclusive partnership with the
premier lifestyle purveyor BIKA Living, a
globally renowned Indonesian furniture
company which has been crafting beauti-
ful, bespoke furniture using only the fin-
est materials for over 40 years, Residence
owners will enjoy pricing privileges when
purchasing specially curated pieces, in
addition to enjoying a full interior design
service from initial plans to execution,
including for lighting, artwork and soft
furnishings. As the sole distributor of Baker
Furniture, Saint-Louis, Missoni Home and
Ralph Lauren Home
Accessories in Indonesia, BIKA Living adds
yet another assurance that owners of the
most desirable address in the city will get
only the finest, exquisite living arrange-
ments possible only through the kind of
promise a St. Regis property can guarantee.
To learn more about The Residences at The
St. Regis Jakarta, please visit
www.rajawaliplace.com.
32. 32 • HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com
HOT | Gallery
33. HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com • 33
FOOD HOTEL ASIA 2016
34. 34 • HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com
HOT | Gallery
35. HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com • 35
FOOD HOTEL ASIA 2016THE CONFERENCES |
36. 36 • HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com
HOT | Gallery
37. HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com • 37
FOOD HOTEL ASIA 2016THE ACTIVITIES |
38. 38 • HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com
SKY
EXPRESS LUNCH
LUNCH 11:30 AM - 3:00 PM | Kahyangan Shabu - Shabu & Teppanyaki | @Pullman_Jkt_Ind
BY SATO TOSHIHIKO
40. 40 • HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com
IFFINA FURNITURE INDONESIA
&
MOZAIK INDONESIA 2016
41. HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com • 41
“Industri furnitur memiliki kepelikan tersendiri, karena produk-
produk yang dihasilkan mayoritas berbahan dasar kayu
yang notabene bersumber dari pohon/ hutan. 97% anggota
ASMINDO telah memiliki Sistem Verifikasi dan Legalitas Kayu
(SVLK), sisanya sedang proses perizinan ataupun anggota yang
hanya bermain di pasar lokal (tidak aktif untuk ekspor). Bahkan,
perusahaan-perusahaan industri furnitur yang cukup besar
turut menanam pohon dan memiliki hutan sendiri sehingga
tidak merusak lingkungan.”
Di hari terakhir, IFFINA Furniture Indonesia & Mozaik Indonesia
2016 menghadirkan berbagai kegiatan yang menarik pen-
gunjung di hari ini, seperti Seminar By Adi Indorona, Rattan
in Design by Pirnas, Klinik Desain Mebel, Workshop Bambu
By Akademi Bambu Nusantara dan Seminar How to Sell Your
Product on Digital Industry by bobobobo.com.
Tentang IFFINA Furniture Indonesia
Pameran IFFINA Furniture Indonesia merupakan new con-
cept dari Indonesia International Furniture and Craft Fair
(IFFINA), pameran furnitur Business to Business (B2B) tertua di
Indonesia yang berskala internasional, yang mentargetkan mar-
ket ekspor. Telah diselenggarakan sebanyak 8 edisi sejak tahun
2008 hingga tahun 2015. Di tahun 2016 ini, ASMINDO (Asosiasi
Industri Permebelan dan Kerajinan Indonesia) selaku peny-
elenggara menghadirkan energi dan konsep baru bersama
Traya Indonesia untuk membuat pandangan dan harapan baru
bagi exhibitor furnitur asing dan juga domestik.
Tentang Mozaik Indonesia
Mozaik Indonesia adalah sebuah Pameran bagi perdagangan
Business to Business (B2B) yang diselenggarakan mulai tahun
2016. Pameran ini akan memamerkan produk-produk terbaru
dari produsen maupun manufaktur dan menyediakan inspirasi
ide bagi para konsumen sesuai dengan keunikan bisnis mereka
masing-masing. Mozaik Indonesia menghadirkan rangkaian
desain furnitur interior dan arsitektur, dekorasi rumah dan
kerajinan, lighting, barang pecah-belah (tableware), keramik,
dekorasi dapur dan home textile.
Informasi lebih lanjut:
Mengkoneksikan Desain Kreatif Dengan Industri Komersil
Jakarta, 13 Maret 2016 – Pameran IFFINA Furniture Indonesia
dan Mozaik Indonesia 2016 telah memasuki hari terakhir.
Tidak seperti tiga hari sebelumnya, di hari terakhir pameran
difokuskan untuk retail buyers, dimana para eksibitor akan
menjual produknya dengan tawaran harga yang menarik dan
beragam program acara menarik bagi pengunjung.
Hasil sementara jumlah registrasi Business to Business (B2B)
buyers menunjukkan bahwa target 3500 buyers yang dicanan-
gkan ASMINDO dan Traya Indonesia semakin dekat untuk
dicapai. Total buyers sampai dengan kemarin (Sabtu, 12 Maret
2016) mencapai 3.324 yang berasal dari berbagai negara.
Ketua Badan Ekonomi Kreatif, Bapak Triawan Munaf kemarin
berkunjung ke IFFINA Furniture Indonesia & Mozaik Indonesia
2016 serta menyempatkan diri untuk berinteraksi dengan
para desainer dan pengrajin yang ikut serta. Beliau menun-
jukkan kekaguman dan penghargaan kepada penyelenggara
atas inisiatifnya dalam mengkolaborasikan desainer dengan
pengusaha industri furnitur dan kerajinan Indonesia sehingga
negara kita dapat semakin harum namanya di mancanegara.
Diana Nazir, Yayasan Art+Design Indonesia dan Kurator Area
Trend Mozaik Indonesia mengatakan, “Mozaik Indonesia
2016 tidak hanya menjadi ajang eksibisi tetapi juga sebagai
ajang belajar-mengajar dan proses mengkoneksikan desain
yang bersifat kreatif dengan industri yang bersifat komersil.
Kami menghadirkan desainer lokal baik yang sudah berkibar
di mancanegara seperti Saniharto dan Hadiprana maupun
desainer pemula berpotensi dengan konsep sejarah desain
sampai dengan trend 2017 yang berdampingan secara har-
monis dengan furnitur dan kerajinan di IFFINA Furniture
Indonesia.” Komitmen Terhadap Lingkungan Legalitas kayu
merupakan salah satu isu sensitif dalam industri furnitur dan
kerajinan Indonesia, terutama bagi buyers dari negara-negara
besar.
Sebagai pameran yang berfokus pada pasar B2B
Internasional, IFFINA Furniture Indonesia & Mozaik Indonesia
2016 juga berkomitmen penuh dengan menghadirkan
produk-produk yang legal dan ramah lingkungan. Pameran
ini juga mendapat dukungan penuh dari World Wildlife Fund
(WWF), Lembaga Swadaya Masyarakat yang peduli kepada
kelestarian alam dan lingkungan. M Taufik Gani, Ketua Umum
ASMINDO menegaskan,
www.iffinaindonesia.com - www.mozaikindonesia.com
PT. Traya Eksibisi Internasional
Taruli R. Yosephine
PR & Communication
Email : yossi@trayaindonesia.com
Phone : +62 21 2751 3640 42
Mobile : +62 812 9465 0127
Industri furnitur memiliki kepelikan tersendiri, karena produk-
produk yang dihasilkan mayoritas berbahan dasar kayu
yang notabene bersumber dari pohon/ hutan. 97% anggota
ASMINDO telah memiliki Sistem Verifikasi dan Legalitas Kayu
(SVLK)
“
42. 42 • HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com
ROCKY
Hotelier Indonesia Interview
Antidote Bar - JW Marriott Hanoi
An Interview with Mixologist / Bar Manager
Rocky Cuong
For many frequent travellers, a quality lounge
serving signature cocktails is a highly desired
feature wthin a hotel. The lounge and its
quality service provide an opportunity for
the weary traveller to unwind after a hectic
day.
We have been fortunate to spend time
at the Antidote Bar at the JW Marriott in
Hanoi and catch-up with Rocky Cuong, the
property’s Bar Manager and mixologist.
CUONG
HOT | team
43. HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com • 43
[HI] Could you give us a bit of a background on your history in night-
clubs? How did you end up as Bar Manager at the JW Marriott?
[RC] I had opportunity to work at Rooftop Bar and Fuse Club, two of the
most popular night bars and clubs in Hanoi. They are Hip-hop night clubs,
attracting young guests. Then I started my career at JW Marriott Hanoi as
Assistant Bar Manager, gained promotion and here I am!
[HI] Is there a difference managing a standard nightclub and one at a
5-star hotel?
[RC] There is a big difference. Working in a bar/night club at 5-star hotel, I
need to take care of each guest, ensuring total satisfaction. Everything must
be perfect, the cocktail quality, service, etc. In a standard night club, the top
priority is make the crowd crazy with music, everything else is complement.
[HI] What are the unique features of Antidote? What brings customers
in?
[RC] Drawing inspiration from the modern sophistication, Antidote Bar is styl-
ish with marble and black wood interior design scheme and direct view over
the beautiful lake.
The bar offers a wide range of seating; you can enjoy the vibrant atmosphere
in your own private booth, lounge on a sofa or sit at the bar where the tal-
ented mixologists will fix you up a classic cocktail or one of their signatures.
As well as a carefully selected wine and spirit list, Antidote is home to over 80
whiskies – one of the most extensive collections in Vietnam. The interactive
environment combined with intuitive service and resident DJs spinning beats
throughout the weekend, Antidote Bar is a perfect place for relaxation, fine
conversation and luxury indulge.
[HI] How do the customers at Marriott’s Antidote Bar differ from those
at other nightclubs?
[RC] They are a little more mature compared to the clubs down town and
have solid beverage knowledge. They know what they like to drink!
[HI] What involvement do you have in creating new cocktails?
[RC] We work together as a team to come up with ideas then work on the
specs. As much as possible we try to give a local touch to classics.
[HI] What are your favorite signature drink selections from the Antidote
menu, and what goes into making them?
[RC] I really enjoy “Breakfast in Antidote”. It’s a refreshing and fruity cocktail
mixing from local oranges and Earl Grey tea. To make the best “Breakfast
in Antidote” we need to infuse the exact amount of Earl Grey Tea into the
Belvedere for one hour. Longer than 1 hour, it will be over infuses and the
cocktail will have bitter taste. Under infuse we can’t feel the tea flavor.
[HI] What do you enjoy most about your job?
[RC] Seeing customers smile and enjoy their drinks. Simple.
[HI] What qualities do you think a successful hotel Bar Manager should
have?
[RC] First and foremost you need passion. Throw in some creativity, ability to
work in a large team and a little patience and you’re half way there. Working
in hotels offers you much great opportunities than stand-alone bars so if you
are driven then you have the chance to grow your career much quicker than
may otherwise be possible.
Hotelier Indonesia would like to thank Rocky for taking time to speak with us.
INTERVIEW
44. 44 • HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com
HOT | Zone
La PlumePress Club
Set in an astonishing decor inspired
by the design of legendary Long Bien
bridge, La Plume is fast becoming
a hot spot in the historical part of
Hanoi for bistro-style lunch and din-
ner, all day café and evening drinks.
The name “La Plume” originates
from the quill pen that people in
ancient times used to write beautiful
literary works.
It also recalls a time in the past
where journalists, writers and pho-
tographers from all walks of life
gathered to exchange their experi-
ences and the latest news.
Left as a hint of such times, famous
quotes in different languages from
many journalists and writers from
all over the world are embedded in
details of the decoration.
Less hidden is a massive central
bar counter under the metal ceiling
inspired by Long Bien bridge, creat-
ing an impressive setting for a stroll
along the French colonial times in
Hanoi.
Starting with the hands of writers,
La Plume, along with its neighbour-
ing La Table du Chef restaurant, is
designed as a platform of recognition
to the creation of the hand gesture.
As such, the lounge exhibits works
from top local craftsmen, artists,
chefs, as well as winemakers. To this
end,
La Plume not only carries 450 refer-
ences on its wine list, majority of
which is French wines, from good
to top labels, but also cultivates
relationships with the owners and
winemakers of the world by display-
ing their name alongside their wines
on its list.
La Plume is also the place
for the best cocktails in
town perfected by world
champion Master Mixologist
Pham Tien Tiep.
45. HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com • 45
La Plume Bar & Lounge Press Club
12 Ly Dao Thanh corner of 59A Ly Thai To Hoan Kiem, Hanoi
In what is intended to be a memorable environment,
La Plume displays an authentic tapas menu prepared
by our Executive Chef Mr. Son for all day dining, with
organic local and imported products. La Plume is also
the place for the best cocktails in town perfected by
world champion Master Mixologist Pham Tien Tiep.
Renowned in the country and very at ease with cus-
tomers, Tiep will share with you his deep knowledge of
balance, flavors and latest trends. He is bringing to La
Plume a true mixology culture which awakens all your
senses.
Each cocktail at La Plume isn’t simply a sophisticated
mixed drink but it is the reflection of a story designed
to touch your heart. The signature “Full Moon” cock-
tail was inspired by a tale of his grand-mother about
a little girl who dreamed to enjoy the delicious sweet
and sour fish soup prepared by her late mother in a
full moon night. Also lost his mother at very young age,
Tiep relates himself to this little girl and “Full Moon”
is his expression of love and remembrance for his late
mother.
“Full Moon” cocktail is flavored
with herbs and spices that make
the sweet and sour fish soup and
enchants cocktail’s lovers with a
familiar and relaxing taste.
From a perfect place during day-time for a meal or a
chat, the lounge becomes an exciting venue with DJs
owning the room (Thursdays through to Sundays) and
other live entertainment.
Website:
www.hanoi-pressclub.com | www.openasiagroup.com
46. 46 • HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com
HOT | Zone
La PlumePress Clu
47. HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com • 47
ub
48. 48 • HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com
Pham Tien Tiep is the epitome of the rags-
to-riches success story. From a poor coun-
tryside boy to a champion bartender, his
life is full of challenges and surprises.
Born in a small village at 60km from Hanoi,
Pham Tien Tiep experienced a difficult
childhood. At the age of 15, he left school
and moved to Hanoi to find a job. He had
no idea what he wanted to do, then started
as a shoe shiner, a labourer in a Pho stand
and a factory making T-shirt. These early
work experiences went on to shape his
future career in ways he could not have
predicted at the time, of which his “Pho”
cocktail is known as a brilliant example.
His approach to KOTO, a restaurant and
training centre which provides disad-
vantaged youth with a two-year training
program in hospitality skills and personal
development saw the change of his life.
He was offered a formal course in music
because he used to consider himself a
musician.
However, working later at Le Pub, a cozy
bar for foreign clientele in the heart of
Hanoi’s old quarter, he found his true love
for creating cocktails. He then convinced Le
Club manager to promote him to the bar,
where he learned how to mix drinks. Within
a year he was the bar manager. Within two-
year stint, craving more skills and experi-
ences,
Tiep set his sights on Angelina, a luxury
Italian restaurant and bar in the Legend
Sofitel Metropole Hanoi. Despite lacking
a high school diploma and the requisite
certificate in five-star hospitality, he was
finally given this shot by promising to be
the best bartender in Hanoi. After two years
of work, he did what he dreamt.
In 2012, Pham Tien Tiep
won the best bartender of
Vietnam with his famous
“Pho” cocktail and became
the first Vietnamese rep-
resentative to attend the
Global Final of “Diageo
Reserve World Class 2012”
held in Rio de Janeiro
(Brazil), with enrollment of
over 50 world’s best bartend-
ers.
Tiep created “Pho” cocktail at Sofitel
Metropole Hanoi hotel, just above the war
bunkers where the American musician Joan
Baez sang to the guests in December 1972
as bombs fell on the city. The alcohol in
the cocktail is lit on fire to represent the
bombs, while spices, such as chili and cin-
namon reflect the warmness of her voice.
After the success of “Pho” cocktail, came
other drinks with stories that linked inex-
tricably to the flavours, culture and history
of Hanoi. One of them is “Full Moon” cock-
tail, recalling the dream of a little girl about
her late mother.
She met her mother in a full moon night
and enjoyed her delicious sweet and sour
fish soup. This story touched his heart
because he also lost his mother since very
young. “Full Moon” cocktail is flavoured
with herbs and spices that make the sweet
and sour fish soup and enchants cocktail’s
lovers with a familiar and relaxing taste.
In 2015, Tiep joins La Plume, an elegant and
intimate bar and bistro in the Press Club
building, where he continues introducing a
true mixology culture to cocktail lovers in
Hanoi.
In an atmosphere filled with Long Bien
bridge’s emotions, it is fantastic to enjoy
his wonderful “Under the bridge” cocktail.
Based on the charming flavor of the sweet
and sour fish sauce served with boiled
snails, a Hanoi’s popular delicacy, the cock-
tail tells the difficult but joyful life of poor
workers living under Long Bien bridge. The
message is despite hardship, life is always
beautiful.
For Tiep, a cocktail isn’t simply something
to drink. “It is a work of art with a back-
ground and a soul”. This young man will
keep going up to master the mixology art he
has a great passion for.
Bartender Pham Tien Tiep
Cocktail is a work of art, with a background and a soul
HOT | team
49. HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com • 49
FEATURING :
Food & Beverage
- Products and Technology
Bakery & Confectionery
- Bakery & Confectionery, Machinery, Equipment, Supplies, Ingredients
Food & Hospitality
- Wine & Spirits, Equipment, Supplies, Storage, Services & Related Technology for Hotel,
Catering, Restaurant, Cafe, Supermarket
Food Ingredients
- Food Additives, Food Chemicals, Food Ingredients, Food Materials
Herbal & Health Food
- Herbal & Health Food and Food Supplements
Retail & Franchising
- Franchising & Licensing
Supporting Ministries and AssociationsExhibition Organizer
11 - 14 AUGUST 2016
Grand City, Surabaya - Indonesia
EASTFOOD INDONESIA 2016
The 8th International Exhibition on Food & Beverage Products,
Ingredients, Technology and Services
Kementerian
Perindustrian
REPUBLIK INDONESIA
APTINDOAsosisasi Produsen tepung Terigu Indonesia
EAST FOOD INDONESIA 2016
THE FOCUSED PLATFORM FOR INTERNATIONAL
FOOD & BEVERAGE EXHIBITION IN SURABAYA
EASTFOODINDONESIA.COM
Food Ingredients
Wine, Spirits
Herbal, Health Food
Food, Hospitality
Retail, Franchising
Bakery, Confectionery
Food, Beverage
50. 50 • HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com
HOT | Zone
JOE’S BAR , a courious and beautifully designed meeting place to enjoy a curated
wine list, classic cocktails and contemporary Italian fare ...
Design by Kelly Ross (The Gentry)
Located at Ground Floor of East Hotel Canberra’s leading lifestyle hotel.
Joe’s is a small bar with a grand vision
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52. 52 • HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com
HOT | Gallery
PT. Traya Eksibisi Internasional | Taruli R. Yosephine | Email : yossi@trayaindonesia.com
53. HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com • 53
IFFINA Furniture Indonesia &
Mozaik Indonesia 2016
54. 54 • HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com
The Sanchaya
HOT | talks
55. HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com • 55
The Sanchaya
on Bintan Targets
Singapore MICE
Planners
BINTAN ISLAND, Indonesia – The Sanchaya is offer-
ing a free villa or suite for every seven booked to
entice MICE planners to lock in a luxurious beach
getaway retreat on Singapore’s doorstep as part of
its “Seventh Heaven” promotion.
Situated on Indonesia’s Bintan island - a 45-minute
ferry ride from Singapore’s Tanah Merah Ferry
Terminal - the 21-villa and nine-suite estate has
emerged as an idyllic alternative to Lion City MICE
(meetings, incentives, conferences, events) venues.
With capacity for 75 people theatre-style or 48 at a
banquet, The Sanchaya’s function venue The Dahlia
opens up to a colonial-style terrace and manicured
lawn overlooking the estate’s 50-meter long infinity
pool and the South China Sea.
Full access is granted to all of the estate’s facilities
including The Bar, decorated with antique tele-
scopes, custom furniture and other trappings of a
19th century explorer’s club, a wine cellar and wine-
and-cheese tasting area called Decanter, as well as
a spa, fitness center, beachside yoga pavilion and
croquet lawn.
The estate’s bespoke full-day and half-day packages,
priced at US$110 and US$95 per person respec-
tively, are based on a minimum of 10 people and
include use of audio and visual equipment, a two or
three-course lunch and two themed coffee breaks.
Under the Seventh Heaven promotion, available for
seven months from April 1 until November 1, fees
for one villa or suite will be waived for every seven
villas or suites booked, to a maximum of two free
villas or suites. There are also special corporate
room rates for the junior sea view and garden view
suites, the Thai-inspired Lawan Village’s one-bed-
room villas, and the Leelawadee compound with a
private pool.
Exclusive use is available with a total buyout of the
property for the ultimate getaway experience.
Award-winning estate unveils extra incentive for corpo-
rate getaway experience
ANSHUMAN NARAYAN GM
EXECUTIVE CHEF AND F&B DIRECTOR
GIACOMO TURZO
THE SANCHAYA’S DOSM
FAY GAUNA LUGUE
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HOT | talks
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The Sanchaya
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The Sanchaya
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HOT | tips
Caroline Risby, APAC Marketing Manager for Precor explains how
your unmanned health club can be a sought-after, high quality
gym for your guests to enjoy. With ever increasing competition in
the hotel sector, there’s constant pressure to deliver outstanding
customer service and great facilities on a lower operating budget.
A hotel’s fitness facility is often the first area where costs are
cut and the decision is made for the gym to be unmanned. This
reduces staffing costs, which in turn increases profit margins,
whilst still allowing guests to enjoy a gym workout.
The challenge is how to deliver and maintain a great gym with
no-one looking after it. Health and safety standards must still be
upheld, a certain level of care for your guests is required, and they
must still enjoy a positivefitness experience. Otherwise, the benefit
of reducing staff costs will be outweighed by unsatisfied guests.
Safety first
This is arguably the most important aspect of any hotel gym
-keeping your guests safe while ensuring they can complete an
effective workout. The first requirement is clear, easy-to-read
signage located close to your entry point. This should set out
the facility’s terms of use, both to protect guests from injuries
and reduce the business’ liability in the unlikely event of an acci-
dent. An emergency button may also be useful (or even required
depending on your local regulations).
It’s also a good idea to talk to your equipment supplier. They will
often have great educational materials such as posters and decals
to help instruct guests on their particular pieces of equipment.
Some even use QR codes, which once scanned with a smart-
phone, will take the user to an instructional video on YouTube.
If your gym is also open to local members, then you’ll probably
need to conduct orientation sessions when they first sign up. It’s
important that they know how to use the equipment safely, and
have a training program to achieve their goals.
Training staff from other areas of the hotel to deliver these orienta-
tions (such as receptionists or porters) can be an efficient, cost-
effective solution.Another option is to partner with a local personal
trainer (PT) and have them take the sessions, in return for access
to the gym. For example, in return for a day’s worth of inductions,
the PT could use the gym to train his or her clients for the equiva-
lent number of hours across a defined time period.
You could then in turn promote the availability of the PT to mem-
bers and guests. Offering a more personalized service will not
only delight guests, but also generating additional revenue.
Regular checking and servicing of thegym is also key to provid-
ing a quality, safe environment. Ensure your housekeeping team
performs athorough clean daily, and have them trained on the
instructions specified by your equipment manufacturer to make
sure machines are cleaned correctly to prolong usage.
If it’s possible, ideally you should monitor the gym’s cleanliness
every few hours, to check for any issues such as water spills,
used towels or equipment that hasn’t been put away (such as free
weights).
Choose ‘smart’ equipment
If you are looking at investing in new equipmentfor your
unmanned facility, remember that low cost upfront is not always
the best option, and may cost you more money in the long run.
Good quality equipment will be more reliable and may even
be designed with an unmanned gym in mind. Thissignificantly
reducesthe need for staff members to checking it, or spend time
sorting out glitches and repairs. A robust after-sales support sys-
tem will also ensure that any equipment downtime (frustrating for
both guests and members) is kept to a minimum. Look carefully
into a potential supplier’s track record to ensure their service sup-
port and commitment will meet your needs. Look for a supplier
that has equipment that’s easy to use. Some equipment (particu-
larly cardio) has networking capabilities.
Low Cost, High
Quality – Creating
An Exceptional
Unmanned Gym
61. HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com • 61
GET LISTED
AT HOTELIER
INDONESIA
SUPPLIER
ORDER NOW :
sales@hotelier-indonesia.com
HOTELIER INDONESIA
Guests can log in to their personal
account, and complete the same
workout they usually do in their gym
at home. In IHRSA research, facili-
ties ranked Precor as Best Fitness
Supplier in 12 out of 14 categories
including quality, reliability and after-
sales service. The networked cardio
range automatically receives software
updates so our customers’ equip-
ment is always kept up-to -date with
the latest improvements and fea-
tures. Equipment can be monitored
remotely so staff aren’t constantly
required on-site. Embrace digital
communication For facilities operating
with both local members and hotel
guests, maintaining regular communi-
cation with no staff on site becomes
very challenging. It can have a huge
impacton customer satisfaction and
retention, so it’s worth putting some
strategies in place.
This issue is not unique to the hos-
pitality sector however, as the fitness
industry has also seen significant
growth in the24/7 clubs market, which
features low cost gyms with mini-
mal staff. The low-cost gym sector’s
approach to running a club without
staff is worth investigating, as a way
to reduce your costs, and in turnin-
crease the efficiency of your gym.
A recent report on the low cos gym
sector found that these types of clubs
are having success through smart
use of technology,including customer
relationship management systems,
online platforms and social media.
Prospective members can join,
answer new member questionnaires
and book orientation or personal
training sessions online, without ever
meeting a member of staff. Social
media such as Facebook, Twitter and
Instagram can be used to keep mem-
bers up-to-date and build a sense of
camaraderie. Monthly emails (such
as 10 top tips for shedding winter
kilograms, healthy mid-week recipes
or how to train for your first fun run)
can boost member engagement and
increase motivation.
Personal viewing screens on cardio
equipment also offer hotels an ideal
way to keep in touch with exercisers
while they work out.
Some screens can even be custom-
ized to display bespoke messages
during a workout, that promote sec-
ondary spend. For example, you may
like to invite guests to enjoy a juice
or smoothie post-workout at a café
within the hotel, or visit the spa for
a discounted treatment. Or, you can
use it for more informative messages,
such as reminding guests to leave
the gym as they found it (i.e. clean
and tidy!).
Don’t forget the instructions…
An important role that gym staff play
in a fully manned club is to assist
exercisers in performing their work-
outs correctly. When planning an
unmanned gym, look for strength
equipment that is accompanied by
a visual illustration (via a poster or
placard) that clearly shows the cor-
rect body position, posture and tech-
nique for each machine.
When it comes to cardio, look for
machines that come with goal-
orientated workouts as well as ‘quick
start’ functionality for the seasoned
exerciser. Some also have in-built
instructional videos that’ll show
guests exactly how to use all of the
functions.
Programme cards are also useful,
so that you can walk an exerciser
through an entire workout that may
utilize a variety of different pieces of
equipment.For example, an effective
warm-up isn’t just a case of walking
on a treadmill at the same speed
for five minutes, it should gradually
become more difficult and work the
whole body. Many large hotel chains
utilize programme cards to guide
users on a variety of exercises, from
advanced workouts to core fitness
and stretching.
Ultimately, the needs and expecta-
tions of your guests and members will
determine the level of staffing appro-
priate for your gym. But with some
careful planning and preparation,
there’s no reason why an unmanned
fitness facility can’t be as popular and
profitable as a fully staffed one.
62. 62 • HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com
Quadriga, a leading international provider of
Internet and entertainment managed servic-
es for the hospitality industry,deploy Sensiq
Smart TV solution throughout Liverpool’s
new Pullman Hotel to provide guests with
access to on demand content and integrated
WiFi network solution.
Theale, United Kingdom, 4th March 2015:
Integrated with ACC Liverpool’s brand new
interconnected sister venue, Exhibition
Centre Liverpool, Pullman Liverpool Hotel
will offer 216 spacious comfortable bed-
rooms for relaxing, sleeping and working.
This newly-built hotel will open as one of the
most stylish hotels in the city.
Pullman Liverpool will be the second
Pullman hotel in the UK, and the first out-
side of London. Pullman Hotels and Resorts
are an upscale international group of four
and five star hotels. The Pullman network
hosts 89 hotels in 24 countries across
Europe, Africa, the Middle East, Asia-Pacific
and Latin America.
Requirement:
Pullman offers an extensive range of tai-
lored services, innovative technologies and
friendly service from attentive staff and this
was ACC Liverpool’s first hotel venture.
While the company benefitted from the
wealth of experience AccorHotels offer, it
was looking for a technology partner that
design and install a converged solution
offering high quality WiFi and wired internet
access across all the rooms. Also required
was a TV system that would offer a better
than home experience in room for guests
and to integrate the back office functions
onto a single, resilient network.
Quadriga’s Solution:
Quadriga’s converged solution not only pro-
vided the Pullman Liverpool with all of the
above but also saved the client substantial
costs in structured cabling. Quadriga’s inter-
net solution reduced the number of cables
originally thought to be required, with just
two running into each room, one of which
to cover a fault. The wall plates are used to
connect a VOIP Telephone (provided by a
Quadriga partner), the Philips Smart TV run-
ning Sensiq and a wired internet connection
and will have no impact on the future or cur-
rent network capabilities. By utilising Sensiq
on a Smart TV, the hotelier can take advan-
tage of all the revenue making functions of
Sensiq on the latest TV models.
Jon Seal, Director of Technical Pre-Sales for
EMEA commented:
“More often than not we are find-
ing hotels with similar requirements
typically having multiple runs of cable
side by side going into guest rooms for
Internet, telephone and video - a mixed
bag of copper and coax each supporting
a separate product from various ven-
dors on separated networks. This type
of infrastructure costs more, requires
multiple vendors to fix, and makes it
difficult to expand or add new applica-
tions. Acting as a consultative partner
we were able to roll out a complete
converged solution.”
Hotel and Guest Benefits:
By running the Sensiq solution on Philips
Smart TVs, the guest will be able to enjoy
an array of content on demand via an easy
to use interface, which the client can take
advantage of thanks to its customizable
capabilities.
The TV system also requires no set top
box, meaning less hardware to maintain for
the hotel. The wall plates will offer excellent
WiFi coverage and the reduced cabling will
make in room maintenance much easier for
the technical hotel staff on site.
Public and back of house areas will also
benefit from a Quadriga provided network
and WiFi solution, allowing the voice tele-
phones to continue in to the back of house
areas, enabling them to use a fully con-
verged network and avoiding duplication of
switches and other network hardware.
Roger Sharples, Project Manager at ACC
Liverpool commented, “Quadriga provided
us with a cost-effective solution which we
are confident will meet our guests’ needs.
The company’s consultative approach took
into account all of our requirements and we
now have a converged solution that we are
sure our guests will benefit from.”
For more information,
please visit www.quadriga.com
Quadriga Case Study: The Pullman Hotel, Liverpool.
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HOT | tech
Philips Lighting Illuminates Semarang City Hall
Hosting the “Kota Terang Philips LED” program to show Philips
Lighting’s commitment to bringing lighting innovation beyond illu-
mination.
Semarang, Indonesia – Philips Lighting, part of Royal Philips
(NYSE:PHG, AEX, PHIA) and the global leader in the lighting
industry,announces “Kota Terang Philips LED” (KTPL) program,held
from 30th March – 3rd April 2016 in Semarang. This program is
part of Philips Lighting Indonesia‘s mission to improve people’s
live by supporting cities across Indonesia to be safer, more beau-
tifuland liveable, while delivering smart, energy-efficientlighting
solutions.
“Through the ‘Kota Terang Philips LED’ program which illuminates
the Semarang City Hall and seven main streets in Semarang,
we hope to partner with the City Government of Semarang in
transforming this city into one of the smart cities in Indonesia,”
said Chandra Vaidyanathan, President Director of Philips Lighting
Indonesia. “As a company committed to bring meaningful innova-
tion, Philips Lighting is proud to support Semarang with its ener-
gy-efficient connected LED lighting.”
Marking the beginning of the KTPL program with the Balai Kota
illumination on 30th March 2016 and street lamp installation on
Semarang main streets, Philips Lighting Indonesia aims to help
the Semarang city government beautify this city icon, while at
the same time,save energy and reduce electricity costs. The con-
nected LED technology used by Philips Lighting can significantly
reduce electricity consumption without compromising the quality
or the brightness of the lights. Moreover, this connected lighting
system can be managed remotely, giving the city administration
the flexibility to control the lighting.
“To create a safe and liveable city for its residents, the govern-
ment needs to pay attention to the city lighting, as well as other
public facilities such as the public areas and streets,” said Hendrar
Prihadi, Mayor of Semarang. “Illumination is not only about pro-
viding a massive number of street lights. To make Semarang
becoming a smart city, the city government of Semarang provides
integrated or connected street lighting that helps us in controlling
the light performance and detecting any broken lamp easily in any
area in Semarang.
Besides improving our public services by immediately fixing any
broken lamp, this street lighting is energy-efficient and helps in
saving electricity cost. As a partner, Philips Lighting provides not
only illumination, but also solution that can feature Semarang city
as a tourism destination with lighting concept that highlight the
heritage area, especially the ‘old town’,using environmental friend-
ly and integrated lighting technology.”
Philips Lighting Indonesia’s support to Semarang City is not
only limited to theillumination of the Balai Kotaand seven main
streets in Semarang.For a week, starting from March 30 – April 3,
2016, Philips Lighting Indonesiapresents “Philips Lighting Week,”
atParagon Mall Semarang,showcasing various integrated LED
lighting applications for homes, offices, hotels, road and streets,
retail and industry. “At Philips Lighting, we believe that good light-
ing can improve the quality of life. We would like to inspire the
citizens of Semarang to useappropriate, innovative, and energy
efficient lighting for homes, offices, businesses and public spaces,”
Chandra explained further.
For those interested in lighting, Philips Lighting Week will feature
talk shows for various communities and professional associations.
There will also be a dance competition and a coloring competition
for children. Closing the event on Sunday, April 3will bespecial
sales booths in the Simpang Lima area during “Car-Free Day. In
this special day, Philips Lighting Indonesia top management willbe
there to sell LED bulbs directly to the public.Philips lighting prod-
ucts can also be found at Philips Home Lighting Store Semarang,
located on Jl. MT Haryono No.476. The lighting gallery is currently
having a sale promotion up to 70% discount.
In 2015, Marketing Magazine and Frontier Consulting Group
awarded the Top Brand Award in the “Energy Efficient Lighting”
category to Philips Lighting Indonesia. For more information on
Philips Lighting Indonesia and its programs please visit our web-
site www.philips.co.id, “like” our Facebook page,www.facebook.
com/PhilipsLightingIndonesia, or follow us on Twitter @Philips_ID.
Contact us on Philips Care 0800-10-LAMPU (52678) for consumer
information. All questions on Philips Lighting Services can be
addressed to ke info-prof@philips.com.
Tel: +62 21 2965 1333. Fax: +62 21 794 0050.
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66. 66 • HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com
HOT | events
HINA LAUNDRY EXPO 2016
Ready for the Best Shot
From 12 to 14 July 2016, China
International Laundry Industry
Exhibition (CHINA LAUNDRY EXPO) will
be held in Shanghai New International Expo
Center. The latest trends and innovations in
the laundry and dry-cleaning industry can be
seen at this world-class fair. Preferentially
supported by National Ministry of Commerce
and organized by China Laundry Association
and Unifair Exhibition Service, this annual
show has been regarded as the most influen-
tial and authoritative events in China laundry
industry and surly will continue to be the
focus this year.
Last year, 11,651 visitors from all over the
world witnessed the success of CHINA
LAUNDRY EXPO, over an exhibition area
of 12,000 sq.m with more than 550 booths
and 278 exhibit brands from more than 16
countries and regions. By 2016, as the show
will take place in new venue, exhibition
space is expected to reach 23,000 sq.m,
which is almost twice compared with CHINA
LAUNDRY EXPO 2015.
With growing area to meet huge demand,
this must accommodate more booths and
more people as well as ensure greater inter-
national participation among both exhibitors
and visitors.Due to China’s growing economy
and the development of market segmentation
and professionalization in laundry industry,
leather care, public textile laundry and laun-
dry franchise are gradually on the rise and
prosper. To keep up the trend and meet the
increasing demands on these fields, CHINA
LAUNDRY EXPO is included with three more
exhibitions: China Leather Care Technology
and Product Exhibition, China Public Textile
Laundry Exhibition and China Laundry
Franchise Exhibition. Four professional exhi-
bitions in one platform not only comprehen-
sively present the whole laundry industry,
but also save purchase cost by meeting all
renowned brands at a time. As a window of
technical innovation and brand presentation,
as well as a professional platform for trade
communication and investment and financial
cooperation, CHINA LAUNDRY EXPO has
been a firm bridge between upstream and
downstream industry chain, between domes-
tic and international supply chain.
“CHINA LAUNDRY EXPO would be our first
step to develop the Chinese market.”
Said Andrea Bernicchi, Export Manager of
Renzacci S.P.A at CHINA LAUNDRY EXPO
2015.
CHINA LAUNDRY EXPO 2016 will be sched-
uled on July 12-14, 2016 in Shanghai New
International Expo Center. For more informa-
tion, please refer to: www.laundryexpo.cn
Unifair Exhibition Service Co., Ltd.
Established in 1992, Unifair Exhibition
Service Co., Ltd. is one of the pioneer
professional exhibition organizing service
enterprises in China that has organized and
conducted over 40 world-class exhibitions in
different industrial sectors. UNIFAIR has a
very strong and innovative team of experi-
enced professionals on exhibition manage-
ment and organizing background as well as
huge customer resources, optimal marketing
channels and complete service. UNIFAIR is
the official organizer of CHINA LAUNDRY
EXPO held in Shanghai in even years and
Beijing in odd years.
CHINA LAUNDRY
EXPO 2016
C
12-14 July
Shanghai
Over an exhibition area of 12,000 sq.m with more than 550 booths and 278 exhibit
brands, Ready for the Best Shot
66 • HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com
69. HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com • 69
Built in 1904, the palace was formerly the
residence of Maharajah Ganga Singh,
the ruler of Bikaner, and quickly attracted
flights of European royalty. A curious
mix of architectural forms, it may have
been the inspiration behind Lutyens’ and
Baker’s own inimitable styles.
Château Frontenac, Quebec City
Quebec City
Indulgence in Eastern Canada
Standing on the site of Château
Haldimand, the residence of the British
governors of Lower Canada and Quebec,
Frontenac is one of the most photo-
graphed hotels in the world.
Snug inside the walls of the fortified
Old Town, it was here that Churchill
and Roosevelt discussed World War II
strategy during the conflict, and where,
after the war, Alfred Hitchcock filmed I
Confess. Designated a UNESCO World
Heritage Site, Frontenac’s party trick is to
bring the Old World to the New without
muddling the qualities of either.
Trianon Palace, Paris
French Elegance
Built at the entrance of Versailles Park
in the early 20th century, Trianon Palace
Hotel quickly attracted some of the big-
gest names of its time. The Italian poet
and politician Gabriele d’Annunzio held
banquets here before WWI, it served as
the HQ of Allied commanders during the
conflict, and The Great Room played
host to one of the most important events
in European history: the preparation of
the Treaty of Versailles.
Later, during German occupation,
Goering and Hitler visited and when
the fortunes of war reversed them-
selves, Allied leaders including General
Eisenhower stayed for several months.
A Rococo extravagance located only
40 minutes from Paris, with manicured
lawns and great views of the Palace of
Versailles, it’s not hard to see why the
place has held history in its thrall.
Alhambra Palace, Granada
Alhambra de Granada Spain &
Portugal in Style
Sitting on La Sabika hill, overlooking the
city of Granada and flanked by the Sierra
Nevada Mountains, even from a distance
Alhambra Palace remains a potent sym-
bol of Andalusia’s Islamic past.
Its original Arabic name – qa’lat al-Hamra
– means Red Castle and is a reference
to the distinctive clay bricks that form the
outer walls. Once inside, the expansive
complex of palaces, fortifications, roads
and stunning, landscaped gardens –
all created in the evocative Medieval
Moorish architectural style – exercises a
unique power over visitors, transporting
them back through the centuries.
Roosevelt Hotel, New Orleans
Southern Grace
Opened as “The Grunewald” in 1893, the
hotel was later named after Roosevelt
as a hat-tip to the president for building
the Panama Canal, a project that brought
huge amounts of business to New
Orleans.
Famous from its earliest days as a music
hub, it has a good claim to possess-
ing one of America’s first nightclubs,
The Cave – a haven of Dixieland jazz.
As such, the hotel has seen a series of
famous faces from Louis Armstrong to
Ray Charles pass through its revolving
doors, and, having undergone a $145
million restoration, it now blends historic
grandeur with contemporary class.
Fairmont Le Montreux Palace, Montreux
Fairmont Montreux Palace Hotel
Majestic Switzerland
Opened in 1906, Fairmont Le Montreux
almost instantly entered its golden age in
a flurry of Venetian parties and masquer-
ade balls that drew in Russian princes,
New York bankers and Maharajahs from
all over the world.
In 1936 the globe’s gaze fell again on the
hotel as it played host to the Montreux
Convention, and it later attracted fame
as the permanent home of the author
Vladimir Nabokov. A place hallowed
by great titans of literature such as
Rousseau and Lord Byron, the hotel is
one of Switzerland’s greatest assets.
Grande Bretagne, Athens
Jewels of the Aegean
Situated on the edge of Syntagma
Square, the Grande Bretagne was origi-
nally the house of a wealthy business-
man, but it’s rarely strayed far from the
nation’s political spotlight since falling
out of his hands. The headquarters of
several military forces in the middle of
the 20th century, and the home of former
Prime Minister Georgios Papandreou
during the early stages of the Greek Civil
War, intrigue has never travelled far from
its corridors. Renovated at great cost in
2006, the hotel offers views of Lycabettus
Hill, the Acropolis and Parliament, and is
one of a handful of hotels in Europe that
still upholds the standards of a vanished
age.
Villa le Maschere, Tuscany
Balancino Lake , Ultimate Italy
A stunning villa originally built in the
mid-16th century at the top of a rise on
the road from Florence to Bologna, Villa
le Maschere commands an impressive
vista of the Mugello valley. Such a large
pile has hosted a Pope and two Savoy
Kings to name just a few notables. Fast-
forward to the present and inside owner
Milva Fusi has used bright, contempo-
rary furnishings in a five-year restora-
tion to make the villa as resplendent as
it was in its heyday. Visit if playing the
Renaissance prince or princess has
remained on your to-do list for a while.
Hotel Bristol, Vienna
Harmony of Central Europe
The Hotel Bristol’s first celebrity guest
was Gustav Mahler, which is unsurprising
perhaps given its location opposite the
opera house. Edward, Prince of Wales
soon followed in 1935, and, after WWII,
the US embassy was relocated here.
In 2009 it had a renovation that ran into
millions of dollars and it’s now a majestic
mix of marble, crystal and gold leaf. If
visiting, ask for a top-level room over-
looking the Ringstrasse, there you can
watch the sun setting over the moun-
tains, rounding off your day in a drunken
haze of colors. These heritage hotels and
others are available on a range of differ-
ent journeys; visit Insight Vacations for
more information.
For more information on Insight
Vacations, call +65 6922 5950 or email
info@insightvacations.com.sg Also fol-
low Insight Vacations on Facebook,
Twitter and Instagram.
To learn more about our past and current
work at TreadRight, please visit us at
www.treadright.org
70.
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B
ali, Indonesia – Gone were the days where a dining ex-
perience is translated to fancy meals in a restaurant
whereby, as if by magic, invisible chefs are hidden behind
the scenes preparing the meal. Sheraton Bali Kuta Resort
announces a new food & beverage concept called Chef’s Kitchen
Table, where guests are invited to experience the ultimate culinary
front right in the heart of the kitchen.
Upon arrival, guests enjoy an exclusive tour of the main kitchen
area, where all the delicious magic happens, whilst savouring tasty
morsels with a glass of Prosecco, before proceeding to the pastry
kitchen where dinner will be served.
HOT | Gallery
SHERATON
BALIKUTARESORT
The chefs at Sheraton Bali Kuta are happy to also share tips and tricks with interested diners
Chef’s Kitchen Table,
where guests are
invited to experience
the ultimate culinary
front right in the
heart of the kitchen.
73. HOTELIER INDONESIA | 25th | Vol 10 | April 2016 | www.hotelier-indonesia.com • 73
A seasonal five-course dinner will be prepared before the
guests and paired with Italian wine. Existing kitchenware are
creatively transformed as tablewares and flatwares.
For example, a cored capsicum is used as a wine glass, each
course are served directly from the pan / pot. As the chefs
serve each course, they will give a brief introduction about
the dishes and the concept.
The resort’s sommelier will also be on hand to explain
about the wine regions in Italy. Experience a fresh take on
this special innovative dining concept here at Sheraton Bali
Kuta Resort. Booking ahead is mandatory for the dinner, and
whilst the dinner will accommodate a maximum of 10 peo-
ple, the minimum booking is for two people and priced at IDR
600,000++/pax for sunset hour cocktails, 5-course dinner
with wine pairing and Martini to close the night.
To make reservations at Bene visit
http://www.sheratonbalikuta.com/kitchentable.
“Seating in the kitchen watching ‘behind the
scenes’ action is becoming popular as guests
not only want to see, but also wants a slice
of the culinary action behind the masterpiece
they are about to eat. The chefs at Sheraton
Bali Kuta are happy to also share tips and
tricks with interested diners”, explains Ex-
ecutive Chef Rossano Renzelli, the brains
behind the unique concept for this Kitchen’s
Table.
CHEF’S KITCHEN TABLE:
NO ORDINARY DINNER