This is a case study form the search project at KTH Royal Institute of Technology

1. Royal Institute of Technology
”One search”
Niklas Olsson (@niklasolsson)
System specialist

2. Agenda:
Challenges
Large organization, big website and a bad search experience
What did we do?
”One search”, secure content, and business knowledge,
Results & Future
Improved search experience, reduced maintenance, and increased knowledge exchange

3. Challenges
Multiple search functions
No business knowledge
Messy search index
No secure content
~ 20000 emplyees and students

4. What have we done…so far?
www.kth.se/search
Integrated design
Personal and secure data
Business knowledge
Google Search Appliance
Data sources

5. Results & Future
Reduced maintenance and focus on
business values by using Google
Search Appliance
Highly improved search experience
Maybe the best search in Swedish education?
Increased knowledge exchange

6. Thanks