Dubai Metro Operation Mohammed al mudharreb road & transport authority, uae

1. Presented By : Hassan Al Mutawa
Deputy Director, Rail Operations
RTA Rail Agency
Dubai Metro :
The Heartbeat of the Emirate

2. Agenda
•RTA’s Vision & Mission
•Dubai Metro Overview
•Excellent Performance
•Ever increasing Ridership
•Improved Integration
•Leveraging Technology
•Preparing for Next Phase of Growth

3. Vision & Mission
RTA Vision: Safe & Smooth Transport For all RTA Mission: Develop integrated and sustainable transportation system and provide distinguished services to all stakeholders to support Dubai’s comprehensive growth plans through preparing policies and legislations, adapting technologies and innovative approaches, and implementing world – class practices and standards.

4. Dubai Metro Overview
•The World’s longest fully automatic driverless Metro system
•Recently celebrated it’s fifth anniversary
•Red Line opened 09/09/09
•Green Line opened 09/09/11
•Total length is 74.6km, with 47 stations
•Red Line is 52.1km long, with 29 stations
•Green Line is 22.5km long, with 18 stations
•Mostly elevated, with 10 underground stations in the central area

5. Dubai Metro Overview

6. Excellent Performance
Comprehensive set of KPIs
Ensures :-
Delivery of excellent customer services
High reliability and availability
Robust maintenance regime
Deter long delays / disruptions

7. Excellent Performance
TSA/TSP 2011 2012 2013 2014
TSA 99.987% 99.996% 99.988% 100.000%
TSP 99.962% 99.995% 99.894% 99.830%
Target 90.000% 99.000% 99.000% 99.000%
Green Line
TSA/TSP 2009 2010 2011 2012 2013 2014
TSA 99.049% 99.568% 99.838% 99.915% 99.831% 100.000%
TSP 98.082% 99.246% 99.329% 99.729% 99.115% 99.236%
Target 90.000% 99.000% 99.000% 99.000% 99.000% 99.000%
Red Line
Red Line Green Line

8. Ever increasing Ridership
Growth in 2012 is almost 2x as compared to 2011; due to opening of Green Line.
Between 2012 and 2013, increase of 26%
Average daily ridership in 2012 and 2013 was about 380,000.
In 2014, ridership on weekdays have reached over 530,000 per day.
On 2/10/2014, Dubai Metro’s highest ever ridership of 610,000 passengers
Looking forward to continued increase in ridership
-
20,000,000
40,000,000
60,000,000
80,000,000
100,000,000
120,000,000
140,000,000
2011
2012
2013
2014 (Jan
to Sep)
69,012,014
109,490,185
137,759,258
119,425,088
No. of Passengers (per year)

9. Ever increasing Ridership

10. Transforming the Landscape of Public Transportation in Dubai Design & Technology Passengers Performance
Integration

11. Agenda
Multi-Modal Integration
Increasing trend in PT share
Key success factors :
Convenience
Integration
Dubai Metro
Dubai Taxi
Dubai Bus

12. Agenda
City Integration
Metro stations as hubs
Well connected to amenities
Adds to the vibrancy of the city
Further promotes ridership

13. Agenda
City Integration
New Projects :-
Union Oasis Development
Art Museum Project

14. Agenda
Leveraging Technology

15. Agenda
Preparing for Next Phase of Growth

16. Agenda
Line Extension (Dubai Rail Master Plan 2020)
Total Length 128 KM with 82 Stations

17. Agenda
Fleet Expansion
Procurement of additional trains
Ensuring sufficient capacity
No of Trains (Ext’g)
Peak
Off-Peak
Red Line
48
14
Green Line
18
11

18. Agenda
Dubai Metro – The Heartbeat of the Nation