1. Communi'es of Prac'ce
• The
world
is
changing
–
how
do
we
respond?
• Trends
and
drivers
?
• New
approaches?
2. Challenge
in
Dar-‐Es-‐Salaam
Urban
management
Dar
had
$153M
from
its
own
and
inter-‐governmental
sources
in
2006/2007,
but
the
city
needs
$500M
each
year
just
to
sustain
service
growth
demands
4. Mass
publishing
Civic
Engagement
250,000
users
in
1996
Mass
par-cipa-on
Between
2008
and
2012,
the
online
populaMon
in
US
using
social
networking
sites
grew
from
33%
to
69%.
Web
1.0
Photo
by:
BLOGEFL;
WEB
2.0
Credit:
C
Holmes;
Background:
ManxSEO
Smith,
Aaron,
“Civic
Engagement
in
the
Digital
Age,”
Pew
Research
Center,
Washington,
D.C
(April
25,
2013)
in
Team
Finland
Future
Watch;
Engaging
CommuniMes
to
Build
Beeer
Places.
University
of
Michigan.
2014.
5. The
Role
of
ICTs
Cloud
compu1ng
services
2000:
$150,000/month
2011:
$150/month
Processing
power
in
a
smartphone
is
greater
than
NASA’s
compuMng
power
in
1969
1TB
of
memory
1992:
$5M
2011:
$89
Mobile,
geo-‐spaMal,
and
Web
2.0
can
help
save
money,
reach
ci1zens
more
effec1vely,
and
deliver
be@er
public
services
8. New
approaches
&
methods
User
Centric
Design
Rapid
Prototyping
Minimum
Viable
Service
User
test
beds
9. Community
of
P-‐
croamcpMonceent
• The
Community
of
Prac1ce
s
proposed
approach
not
only
makes
a
city
smart
but
also
promotes
social
innovaMon,
entrepreneurship,
and
employment
• Peer
to
peer
learning
is
key
-‐
“experts
are
outside”
• Show
governments
a
different,
more
inclusive
approach
to
engage
with
ciMzens
to
create
and
improve
(public)
services.
10. World Bank is changing
Convening,
ConnecMng,
Brokering
11. Value
proposiMon
Develop
a
tesMng
ground
for
piloMng
ideas
with
users
and
pracMMoners
before
invesMng
heavily
in
them
12. Value
proposiMon
Promote
approaches
that
yield
beeer
results
through
peer-‐learning
between
colleagues
13. Value
proposiMon
InsMll
expert
and
peer
advice
to
strengthen
evidence-‐based
knowledge
generaMon
for
the
new
process
and
beyond
14. Value
proposiMon
Capture
lessons
learned
to
support
scale-‐up
in
similar
circumstances
elsewhere
22. Scaling
Up
Prototype
to
Impact
Mainstreaming
Strategies
The
Role
of
Government
Development
Partners
23. Value
proposiMon
Ø Strengthen
the
reform
teams’
decision
making
capability
by
reflecMng
the
evidence
on
past
decisions
and
lessons
learned.
Ø Develop
a
tes1ng
ground
for
pilo1ng
ideas
with
users
before
invesMng
heavily
in
them
Ø Promote
approaches
that
yield
be@er
results
through
peer-‐
learning
between
colleagues
Ø Ins1ll
expert
and
peer
advice
to
strengthen
evidence-‐based
knowledge
generaMon
for
the
KE
process
and
beyond
Ø Capture
lessons
learned
to
support
KE
scale-‐up
in
similar
circumstances
elsewhere
26. Value
proposiMon
Ø Strengthen
the
reform
teams’
decision
making
capability
by
reflecMng
the
evidence
on
past
decisions
and
lessons
learned.
Ø Develop
a
tes1ng
ground
for
pilo1ng
ideas
with
users
before
invesMng
heavily
in
them
Ø Promote
approaches
that
yield
be@er
results
through
peer-‐
learning
between
colleagues
Ø Ins1ll
expert
and
peer
advice
to
strengthen
evidence-‐based
knowledge
generaMon
for
the
KE
process
and
beyond
Ø Capture
lessons
learned
to
support
KE
scale-‐up
in
similar
circumstances
elsewhere
30. Value
proposiMon
1
Components
Ø Develop
a
tes1ng
ground
for
pilo1ng
ideas
with
users
before
invesMng
heavily
in
them
Ø Promote
approaches
that
yield
be@er
results
through
peer-‐
learning
between
colleagues
Ø Ins1ll
expert
and
peer
advice
to
strengthen
evidence-‐based
knowledge
generaMon
for
the
new
process
and
beyond
Ø Capture
lessons
learned
to
support
KE
scale-‐up
in
similar
circumstances
elsewhere