1. James Romeo
6060 Greens Rd Humble, TX 77396▪(651)398-1186▪chrishotto2003@gmail.com
PROFESSIONAL SUMMARY
 2 years experience performing both alpha and numeric data entry
 Able to work in a fast paced environment
 Alpha Numeric Data Entry: 8,892 KPH with 100% accuracy
 Proficient in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook
 Available to interview and to start immediately
PROFESSIONAL EXPERIENCE
Humera, Medica
Customer Advocate 06/18/2015-01/28/16
 Perform Data entry
 Accessing multiple windows
 Inbound calls from employees
 Medical Claim Review
 Health
Humera , UCARE 01/20/15-06/01/2015
Claims
 Performs data entry
 Accessing multiple windows at once
 Processing 21 claims per hour
Health Partners Temp
Appointment Scheduler 08/2014-12/20/14
 Performs data entry
 Answering phone calls schedule patients based on health insurance and location
 Updating patients files and insurance
Comcast, Saint Paul, MN 03/2014-07/2014
Customer Account Executive
 Performs data entry
 Processing payments
 Answering phone calls about customers billing questions
 Knowledge and upselling of products
Decision One, Bloomington, MN 05/2013 – 11/2013
Customer Support Specialist (Contract)
 Performed data entry
 Accessing multiple windows at once
 Answered calls from techs
Great Lakes, Saint Paul, MN 01/2013 - 04/2013
Borrower Service Representative (Contract)
 Handled customer calls inbound and outbound while using multiple internet based applications
 Performed data entry and processed customer payments
Relocated to MN / seeking employment

2. Blue Cross Blue Shield of Illinois, Danville, IL 02/2012 - 12/2012
Examiner/Customer Advocate
 Processed claims accurately
 Adjusted claims
 Completed Power Entry work such as entering claim information so that it could process in the Blue-chip
system
 Corrected subscripts so that claim can process with the correct subscriber and membership information
 Placed phone calls to providers and other companies to receive information to process the claim
Relocated / seeking employment

EDUCATION:
Dwight D. Eisenhower High School, Blue Island, IL- Received H.S. Diploma