Exploring the Future Potential of AI-Enabled Smartphone Processors
InteliWISE Answer Now
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11. Enterprises Applications Fo u r key enterprise areas, where user’s engagement is the key INTELIWISE | Next Generation Self-Service Platform (eLearning)
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13. Value Proposition is relevant where user experience and business performance are compared INTELIWISE | NEW USER EXPERIENCE WITH VIDEO AVATARS CUSTOMER/ USER RELEVANCE (satisfaction, loyalty) CORPORATE RELEVANCE (ROI)
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15. Conversational Agents O ur interactive video is the key in building rapport and improving the intranet site's look and feel ...we have +120 interactive virtual video agents to choose from INTELIWISE.com | Next Generation Self-Service Platform
16. Technology, Platform & Applications The only front–and–backend platform We have the only fully integrated platform with a video Interface for Conversational Agents to deliver Knowledge to company’s online users INTELIWISE | PUTTING CONVERSATIONAL AGENTS TO WORK FOR YOU SMB Enterprise
17. How it works Ready for integrations with dynamic data from leading IT systems, for a complete business process fulfilment Variant A Variant B Variant C Variant D INTELIWISE.com | Next Generation Self-Service Platform
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19. Talk with our Agent: www.inteliwise.com INTELIWISE.com | Next Generation Self-Service Platform
Notas del editor
InteliWISE self service agents can lower your cost of customer service and interaction while improving the customer experience overall and enhancing your live agent productivity.
InteliWISE was founded about four years ago with a vision of actually changing the way businesses behave and how the websites communicate with their millions of customers. We are funded by some industry visionaries and our executive management team are all veterans of the software industry with a track record of bringing successful companies to market.
A number of companies in a wide range of industries are realizing benefits of this platform, from technology to food distribution and transportation and even small manufacturing. These companies are using this technology which has been given multiple awards and does deliver an improved web user experience.
Industries are using conversational agents because of three predominant business challenges when users are not really engaging with websites, when traditional customer service costs are high and when the conversion from the website tends to drop off . This is why conversational agents are being deployed in the marketplace today.
The key to this award winning solution is InteliWISE’s ability to deploy a very powerful NATURAL LANGUAGE PROCESSOR. This innovative internet technology allows users a better experience when they actually can engage with voice and sounds instead of just traditional hunt and click from the keyboard.
InteliWISE has a unique ability to deliver an experience very similar to what it’d be to engage with a real life person who’s a product marketer , an executive sales coach, a call center agent , a policy communicator, and you can actually engage with celebrities or mascots.
It is ability to bring three components or elements together that gives InteliWISE its ability to deliver this breakthrough experience. The user interface where you actually see an Avatar, a powerful NLP engine and the ability to agreegate and use knowledge bases .
The Avatar actually understands customers questions written in their own format so when a web user wants to ask “how do I do this?”, or “can I?” or “what is your.?” Those kind of questions allow the Avatar to break down what the user is asking and respond with a powerful but precise answer.
The Avtar understands the answer and goes out to the knowledge base and actually presents and shows the customer the answer as well as telling them, so you both see and hear the answer that comes from scripts , knowledge bases or CRM file. They can actually help you in filling out forms or in addressing applications.
The Avatars are actually very appealing and customers problems are solved by integrating both words and multimedia. These avatars are real actors , they are not cartoons, and they give you the appearance of a real pleasing person to interact with. You can choose from a library of hundreds of video avatars or create your own.
21.04.09 InteliWISE technology is deployed in predominantly for enterprise application areas in the customer care or call center area; with sales and e-commerce where the Avatars behave like sales agents. In a guided search manner to talk about products or with e-learning and other intranet applications like HR.
InteliWISE Technology can reduce your operational costs, improve customer conversions, provide you with a rich statistical data reporting and really give you visibility into the kind of questions and intentions of your customer base. This is a very strong and powerful way to touch your customers directly and listen to them.
Customer satisfaction improves as you deliver more and more relevant information to them. And by using the InteliWISE Avatar Platform you not only get your messages through the clutter more effectively but you are able to improve your customer satisfaction and lower costs at the same time.
InteliWISE take self service agents to the next level by integrating user interfaces that look and behave interactively with a natural language processor that understands what questions are being asked and by tying up and delivering actionable responses directly to customer questions.
InteliWISE has already created conversational agents for you. Their interactive video that have been pieced together that give the appearance of building actual report and responding with life like movements based upon questions asked of them. This internet site looks and feels like you are connecting with the video agent.
This technology has both components for the front end and the back end. It gives you video characters, a powerful NLP engine, and a media server but also on the back end is a rich statistic dashboard to give you insight into what your customers are asking.
The information that the Avatars talk from can be from your call center scripts from a CMS, from a CRM file, from our knowledge base,. They use XML protocols to access these files using web services so that building and developing the content for the Avatars is as simple as using Open Standars XML protocols.
The rich statistical reporting and analytics that comes with this system allows you to improve user satisfaction overtime. It gives you real insight into the number of conversations that are asked, how they are asked, what areas you are able to address and where there are unrecognized queries so you can add content to the system.
We invite you to talk with our agent at inteliwise.com and discover what many companies have already found. That this can actually lower your cost but yet improve the quality of your customers or users web experience.
![[object Object],[object Object],[object Object],[object Object],[object Object],www.InteliWISE.com Marcin Strzalkowski [email_address] +48 506 66 33 22](https://image.slidesharecdn.com/inteliwiseanswernowdlajeffa1-3-100204093111-phpapp01/85/InteliWISE-Answer-Now-1-320.jpg)
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