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Strategic Management


Pakistan Tobacco
Company

  G           R        O       U         P
  •Lalarukh   •Jawad   •Noor   •Shaima   •Fahad
Agenda

               • Introduction
               • Environmental Analysis
               • Industry Analysis
  Industry
  Analysis
               • Pakistan Tobacco Company
  Industry
  Analysis
               • Lakson Tobacco Company
  Industry
  Analysis
               • Recommendations
Recommendati
    ons
               • Conclusion
Environmental Analysis
Environment



               Topics                   Range Ranking



World Democracy Audit overall ranking 1-150     114



           Political Rights              1-7     6

           Civil Liberties               1-7     5

          Press Freedom                 0-150   106

             Corruption                 0-145   110

                   World Audit Report
Economy




GDP Growth Rate 7%
  ( last five years)

    Inflation 17%



    Economic Survey 2007
Legal Environment




Legal System is conducive and easier
  than other countries in the region

Procedure takes longer time but costs
                less



        World Bank Report on Pakistan,2007
Technology




35 % growth in computer usage

 35 Million of software exports



        Ministry of Information website
Industry Analysis
Pakistan Tobacco Industry



             Largest yield than any crop




            Employs 1 million Pakistanis



           Tobacco usage rate is growing
             at 1.7% in the developing
                     countries


Figures taken from Pakistan Tobacco Board website
Pakistan Tobacco Industry


     27 cigarette manufacturing
       factories &15 Tobacco
             companies


     Average installed capacity of
      plants is 126 billion packs


     Average installed capacity of
      plants is 126 billion packs
Pakistan Tobacco Industry




   Cigarette manufacturing in
       Pakistan-duopoly



Pakistan Tobacco      Lakson Tobacco
 company (PTC)        Company (LTC)
Usage of Tobacco in Pakistan




Cigarettes    Huqqa         Snuff            Pan   Others




  61%          13%           22%             10%    5%



              Pakistan Tobacco Board, 2007
Industry Attractiveness
                    Porter’s Five Force

                    Bargaining Power
                        of Buyers
                     (medium to high)




 Threat of            Competitive         Threat of
New Entrants            Rivalry          Substitutes
(low to medium)      (medium to high)   (low to medium)




                    Bargaining Power
                      of Suppliers
                      (low to medium)
Pakistan Tobacco Company
History
From Imperial Tobacco Company of India to Pakistan
Tobacco Company


    Parent Company: British American Tobacco



         Incorporated in 1947


             PTC produces high quality tobacco products to meet
             the diverse preferences of millions of consumers


                  The company works in all areas of the business -
                  ‘from seed to smoke’
Vision



First Choice for Everyone
Mission Statement
        Mission Statement: We strongly believe that real business success
             is not just about profits measured in numbers but also as
        importantly, about how those numbers are achieved. Our corporate
             strategy clearly reflects this strong commitment balancing
           responsibility firmly alongside people, growth and productivity




•   PTC’s New Mission Statement: Transform PTC to perform
    responsibly with the speed, flexibility and enterprising spirit of an
    innovative, consumer focused company
Evaluation of Mission
               Statement
  Components of a Statement        Previous   Current
          Customers                  No        Yes
      Products or Services           No         No
            Markets                  No         No
          Technology                 No         No
Concern for Survival, Growth and     Yes       Yes
          Profitability
          Philosophy                 Yes       Yes
         Self Concept                No         No
   Concern for Public Image          Yes       Yes
    Concern for Employees            Yes        No
Other Guiding Forces
Long-term
Objectives
                       Business Principles
    • Growth                                  Values
    • Productivity         • Mutual Benefit
    • Responsibility       • Responsible
                             Product                   • Strength from
    • To Become A                                        Diversity
      Winning                Stewardship
                           • Good Corporate            • Open Minded
      Organization
                             Conduct                   • Freedom
                                                         through
                                                         Responsibility
                                                       • Enterprising
                                                         Spirit
SWOT
           People and HRM                           Lack of Complete




                                         Weakness
Strength

           Financial Muscle
                                                    Vertical Integration
           BAT Backing
           Product Innovation                       PTC is part of the BAT
           Marketing                                Group compared to
           Operations/Supply Chain                  local manufacturers it
           CSR                                      cannot respond to
           Technology                               changes in the
           Brand Equity
                                                    business environment
           Quality
           Factory Location
                                                    quickly because
           Influence on Government                  decision making
           Value Leadership                         consumes time
           Distribution Channels
           Market Leader
           Enterprising Spirit
           Large share in the premium
           segment
SWOT (contd.)
Threats




                                          Opportunities
          FCTC                                            Industry Growth
          TV Ads Banned                                   Young Smokers
          Anti-Smoking Ordinance                          Promising Mid Tar Segment
          2002
          Local Firms Gaining Share
          and Experience
          Smuggling
          TFI-Pakistan
          Phillip Morris takes over LTC
          Tax Changes
          Controversy over Support
          Price (Possible Hike)
SWOT & Strategy Formulation



SO Strategies
Capacity enhancement to meet demands (S2-O1)
Introduce new int’l brands, Lucky Strike for young adults (S3, S4, S9-O1, O2, O3)
Brand extensions: medium nicotine & tar e.g. Dunhill Lights, (S4, S9-O3)




ST Strategies
Hasten elimination of illicit trade (S12-T5)
Aggressive strategy against Lakson (All S-T7)
Influence PTB to prevent harmful tax changes (S12-T8)
Improve image among farmers: resolve support price controversy w/o raising the costs
(S7, S8, S12-T9)
Wipe out local competition with international expertise
WO Strategies
Maintain reliable suppliers and more involvement with farmer community
(W1-O1, O2, O3)
Structural & cultural changes for more decentralized decision making &
frequent communication so PTC can exploit opportunities as they come
(W2-O1, O2, O3)



WT Strategies
If possible acquire a tobacco supplier and gain control over the entire
process and resolve the controversy over tobacco support prices (W1-T9)
Acquire local firms to gain the expertise and flexibility of local firms (W2-T4,
T7)
Internal Factor Evaluation
                                  Matrix

                                                                     Exten
Factor                                             Weight   Rating
                                                                     ded
Strengths
  People and HRM                                   0.05     4        0.2
  Financial Muscle                                 0.10     3        0.3
  BAT Backing                                      0.10     4        0.4
  Product Innovation                               0.10     4        0.4
  Marketing                                        0.10     3        0.3
  Operations and Supply Chain                      0.10     3        0.3
  Strategically Located Manufacturing Facilities   0.05     3        0.15
  Technology                                       0.10     3        0.3
  Brand Equity                                     0.10     3        0.3
  Quality                                          0.10     3        0.3
  Corporate Social Responsibility                  0.025    3        0.075
  Influence on the Government of                   0.025    3        0.075
External Factor Evaluation
                                      Matrix
Factor                                                                            Weight   Rating   Extended

Opportunities
   Industry Growth                                                                0.30     3        0.9
   Smoking Trend on the Rise among Youth                                          0.10     3        0.3
   Promising Mid Tar Segment                                                      0.05     3        0.15
Threats
   in the Process of Implementing FCTC                                            0.025    3        0.075
   Tobacco Ads on Television Banned                                               0.025    4        0.1

   “Prohibition of Smoking and Protection of Non-Smokers Health” Ordinance 2002   0.025    3        0.075

   Controversy over Tobacco Support Price (Possible Hike)                         0.025    2        0.05
   Tax Evading Sector                                                             0.15     2        0.3
   TFI-Pakistan                                                                   0.05     2        0.1

   Phillip Morris International (PMI) takes over Lakson Tobacco Co Ltd            0.20     4        0.8

   Changes in Taxation                                                            0.025    2        0.05
   Local Companies Gaining Market Share and Experience                            0.025    4        0.1
Total                                                                             1.00              3.00
Internal External Matrix
Internal Audit

Pakistan Tobacco Company Limited was
incorporated in 1947.

   Current number of employees in PTC is
   90,000 in 180 countries.

       PTC employs over 2000 people country
       wide.

           PTC had its first factory in Karachi in 1948,
           Jehlum in 1955, and Akora Khattak in 1976.

               Rationalization Strategy – Karachi Factory
               Closed in 1991.
Human Resource Management



       PTC is the best
     employer in Pakistan



      PTC is an indirect
    source of employment
     through its business
    partners in packaging,
    publishing and media
           houses
Compensation & Rewards

                   Paid Overtime

Workers Retirement Fund (7% contribution by employer)

     10% Employer Contribution to Provident Fund

                 Housing Allowance

                   Car Allowance

             Other Retirement Provisions

                   Hajj Schemes

                Scholarship Schemes

                  Motorcycle Draws

               Employee of the Month

               Free Medical Sessions
Recruitment, Induction & Training



              Exporting Talent –                                                  Growth Academy – To



                                      Induction




                                                                       Training
Recruitment




              Exchange Programs to                                                develop internal talent
              harness global talent                                               and leadership
              Campus Campaigns                                                    Amaze Yourself - In
              Internships                                                         2007, a new on-line tool
                                                                                  for new inductees was
                                                                                  launched. Amaze
                                                                                  Yourself provides the
                                                  Management Trainee              entrants with an
                                                  Program                         opportunity to learn
                                                                                  about the Company, its
                                                                                  values, systems and
                                                                                  processes, on-line
                                                                                  Guiding Principles
                                                                                  Mastermind Playshop
                                                                                  (GPMP) – to provide
                                                                                  new employees with a
                                                                                  better understanding of
                                                                                  the company’s Guiding
                                                                                  Principles
Production, Operations and
                         Supply Chain


Rs 1.2 billion investment in tangible fixed assets in
2007

Running the factories 24 hours a day, 7 days a week
and 358 days during the year

Achieved the highest ever production of 38 billion
sticks

Cigarettes Per Man-Hour (CPMH), a key productivity
metric, improved to 17,750 in 2007 (15,271 in 2006)
Marketing

 PTC has implemented several initiatives in the following categories


   Market Development – Introducing Dunhill in its super premium brand


Market Penetration – 10 HL and Menthol variant of John Players Gold Leaf


Product Development – Transforming Capstan International into Capstan by
                        Pall Mall (Repositioning)

                          Aggressive Distribution


                          Responsible marketing


                        Trade marketing expertise


                           Promotional strength


                           Strong brand portfolio
Brands Available in Pakistan


Super               High and
Premium             Premium
• Dunhill (Rs.85)   (>Rs.50)
                    • Gold Leaf
                    • Benson &
                      Hedges



Medium              Low Category
Category            (<Rs.20)
(Rs.20 –Rs.30)      • Embassy
• Capstan
• Gold Flake
• Wills Kings
Finance
Finance
Finance
Corporate Social Responsibility


  The ACCA/WWF awarded PTC the Best Social
Report Award for, its 2004- 05 Social Report in 2007

              Better Health Facilities


             Water Related Initiatives


                     Education
BCG
Strategic Options
                                          for Different Brands




                                                                                     Cash Cow (Capstan)
          Dunhill)




                                                        Flake)
Stars (B&H, JPGL,




                                          Question Marks (Gold
                 Integration (Backward,                      Intensive strategies                         Product development
                 Horizontal)                                 • Market penetration                         Concentric
                 Market Penetration –                        • Market Development                         diversification
                 Dunhill embarking on                        • Product Development
                 an e-marketing route                                                                     Retrenchment
                                                             Divestment –Gold
                 Market Development                          Flake is the volume
                 Product Development –                       driver and has
                 2007 was a year of                          achieved high levels
                 innovation for John                         of growth: divestment
                 Players Gold Leaf (10                       is not an option
                 HL pack and a cool
                 menthol variant)
                 Joint Ventures
Strategic Position &
                       Action Evaluation Matrix

                                  Competitive Advantage                   Rate
Financial Strength         Rate
                                  Market Share                            -1
Return on Investment       6
                                  Product Quality                         -1
Leverage                   6
                                  Product Portfolio                       -2
Liquidity                  6
                                  Brand Equity                            -1
Working Capital            6
                                  Technology                              -2
Cash Flow                  6
                                  HR                                      -1
Profitability              6
                                  Support of Int’l Player                 -1
Share Price                6
                                  Marketing, Sales & Distribution         -2
Average                    6
                                  Price Competitiveness                   -2
                                  Cost Control & Productivity             -1

Internal Strength Of              Influence on Government                 -2
                                  Factory Location                        -2
PTC: Quantification
                                  Control over Suppliers & Distributors   -3
                                  CSR                                     -1
                                  Average                                 -1.57
Strategic Position &
                      Action Evaluation Matrix

Environmental Stability            Rate   Industry Strength                     Rate

Political Stability                -6     Growth Potential & Size               6
Economic Prospects                 -4     Industry Profitability                4
Social/Demographic Trends          -1     Bargaining Power of Customers         6
Technological Advancements         -2     (lower is better)
Legal/Regulatory Environment       -3     Bargaining Power of Suppliers         3
Environmental Concerns (Pressure   -3     (lower is better)
Groups, Activists, WHO’s FCTC)            Threat of New Entrants                6
Average                            -3.2   Threat of Substitute Products         6
                                          Vulnerability (legislation, tax       2

      External Position                   changes, agricultural cyclicality )
                                          Competitive Structure (Oligopoly)     2
       Quantification                     Intense Competition
                                          Ease of Capacity Expansion            4
                                          Average                               4.33
Strategic Position
& Action Evaluation Matrix
Grand Strategy Matrix
Quantitative Strategic Planning Matrix



             • Introduce Lucky Strike (a brand popular among
               young adults) and other international brands in
Strategy 1     the Pakistani Market


             • Increase CSR spending particularly concerning
               the tobacco farming community. Invest in
               agricultural technology to make processes more
               efficient ad hence increase output with the same
Strategy 2     input.
Strategy 1              Strategy 2



 Attractiveness Score     6.65                     5.65




Strategy 1 is the more attractive alternative since it scored 6.65 against a
   score of 5.65 by Strategy 2
Lakson Tobacco Company
                (LTC)
• Public Listed company on Karachi
  Stock Exchange
• Employees are more than 5000
• Market leader in low price segment
• Largest leaf processing plant
• Largest Exporter
• Factory Locations at
  –   Dadu
  –   Sahiwal
  –   Rawalpindi
  –   Swabi
Philip Morris International Inc &
                          LTC


Increased its share up to 97.62 percent in
2007


Increased its share up to 97.62 percent in
2007

Increased its share up to 97.62 percent
management was changed on 9th March
2007n 2007
Brands of LTC

                        Red &
              Royals    White

             Diplomat      K2

                  Morven
                   Gold


Advertising through BTL activities
LTC Vision

   We maintain transparency in our financial
practices towards shareholders and institutions
by assiduously following the laws of business,
while working for continuous increases in share
   holder value to extent allowed by macro-
            economics environment.



        We enact high ethical values while
implementing all our management policies and
  procedures, internally and in our interaction
 with our suppliers and distributors, with a view
       to fostering long-term relationships.
LTC Mission


    To exceed the expectations of our customers by
 producing and supplying high quality products while
     executing with strong ethical standards, total
transparency and complete fairness in all areas of our
                       business.
Evaluation of LTC Mission Statement


              COMPONENT                          PRESENCE
                 Customers                         Yes
                  Products                         Yes

                  Markets                           No
                 Technology                         No
Concern for Survival ,Growth and Profitability     Yes
                 Philosophy                        Yes
                Self Concept                        No
          Concern for public image                 Yes
           Concern for employees                    No
Organizational Chart of LTC
Strengths                                      Weaknesses
                                       Patronage and Support of an                  Transfer of management control
                                       international player i.e. Philip Morris      might hurt the company
                                       International                                performance in short run
SWOT                                   Second largest cigarette                     Bad reputation and legal cases
                                       manufacturer in the country                  with the taxation authorities
Analysis of                            Strategic location of factories and
                                       established distribution network
                                                                                    Lack of trained workforce and
                                                                                    processes
LTC                                    Largest Leaf Processing Factory in
                                       the country
                                                                                    Brand is weaker than the other
                                                                                    competing firms
                                       Successful Brands in the country
                                       Strong network of sister concerns
                                       and availability of financial resources
                                       Dedicated workforce
Opportunities                     SO Strategies                                  WO Strategies
    Agriculture support is            Increase marketing and sales efforts          Train workforce and improve the
    increasing which is leading       in the Middle East market                     human resource systems
    to better crop of tobacco         Explore new markets with the                  Improve the financial reporting
    Wide market accessibility         experience of Philip Morris                   system and settle tax law suits
    under WTO                         Educate and train farmers to get best         Improve brand awareness
    Licensing of brands from          quality raw material
    multinationals                    Increase the production capacity
    Business friendly                 Launch new brands and types of
    government                        cigarettes to attract young generation
    Increased access to the
    general public with the
    emerging marketing
SPACE Matrix
INTERNAL STRATEGIC POSITION                    EXTERNAL STRATEGIC POSITION

Financial Strength (6 is the best)             Environmental Stability (-1 being best)
Return on Investment                      5    Technological Changes                     -3
Leverage                                  2    Rate of Inflation                         -1
Liquidity                                 5    Demand Variability                        -3
Working Capital                           5    Price Range of Competing Products         -2
Cash Flow                                 4    Barriers to entry into market             -2
                                               Competitive pressure                      -3
                                               Ease of exit from market                  -2
                                               Price Elasticity of Demand                -5
                                               Risks involved in business                -3
Competitive Advantage (-1 being best)          Industry Strength (6 is the best)
Market Share                              -2   Growth Potential                          3
Product Quality                           -4   Profit Potential                          3
Product Life Cycle                        -3   Financial Stability                       3
Customer Loyalty                          -4   Technological Know-how                    2
Competition Capacity Utilization          -5   Resource utilization                      3
Technological Know-how                    -5   Ease of Entry into market                 1
Control over suppliers and distributors   -5   Productivity, capacity utilization        2
SPACE MATRIX


   LTC
Conservative
BCG Matrix
Financial Analysis        2006


  Gross Profit     • Better cost and
 increased by
     2.4%            expense control

Operating Profit   • Increased Marketing &
 Decreased by
    7.4%             Distribution Expense

  EPS 25.25        • Issue of Bonus Shares


     Sales
                   • Constant on Previous
                     year level
Competitive profile Matrix
Key Success Factors              Weight   PTC      PTC        Lakson   Lakson
                                          Rating   Extended   Rating   Extended


Product Innovation (R&D)         0.12     4        0.48       3        0.36

Manufacturing Technology (R&D)   0.12     3        0.36       2        0.24
   & Quality

Human Resource                   0.07     4        0.28       3        0.21

Selling & Distribution           0.07     3        0.21       3        0.21

Supply Chain Strength            0.1      3        0.3        2        0.2

Financial Muscle                 0.1      3        0.3        3        0.3

Patronage and Support of an      0.2      4        0.8        4        0.8
International Player

Government Lobbying              0.05     3        0.15       3        0.15

Brand Equity                     0.12     3        0.36       3        0.36

CSR                              0.05     3        0.15       1        0.05

Total Score                      1
                                                   3.39                2.88
Recommendations


Grow and      • Use integrative strategies
  Build

  Vertical    • Acquire a tobacco supplier
                and gain control over the
Integration     entire process


Horizontal    • Acquire local firms to gain
                the expertise and flexibility
Integration     of local firms
Recommendations (contd)


                  • Introduce internationally available
   Market           famous brands of BAT such as Kent,
 Development        Lucky Strike, Rothmans and Pall Mall
                    into Pakistan’s market



Introduction of   • QSPM Matrix scores for introducing
                    Lucky star brand in Pakistan is higher,
 Lucky Strike       making it more favorable



Responsiveness
 to Changing      • Quicker decision making process
    Market
Recommendations (contd)




  Market penetration

 Delegation of Authority

Below the Line marketing
Conclusion

Conclusion
Question
  and
Answer

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Strategic Management Analysis Of Pakistan Tobacco Company 2008

  • 1. Strategic Management Pakistan Tobacco Company G R O U P •Lalarukh •Jawad •Noor •Shaima •Fahad
  • 2. Agenda • Introduction • Environmental Analysis • Industry Analysis Industry Analysis • Pakistan Tobacco Company Industry Analysis • Lakson Tobacco Company Industry Analysis • Recommendations Recommendati ons • Conclusion
  • 4. Environment Topics Range Ranking World Democracy Audit overall ranking 1-150 114 Political Rights 1-7 6 Civil Liberties 1-7 5 Press Freedom 0-150 106 Corruption 0-145 110 World Audit Report
  • 5. Economy GDP Growth Rate 7% ( last five years) Inflation 17% Economic Survey 2007
  • 6. Legal Environment Legal System is conducive and easier than other countries in the region Procedure takes longer time but costs less World Bank Report on Pakistan,2007
  • 7. Technology 35 % growth in computer usage 35 Million of software exports Ministry of Information website
  • 9. Pakistan Tobacco Industry Largest yield than any crop Employs 1 million Pakistanis Tobacco usage rate is growing at 1.7% in the developing countries Figures taken from Pakistan Tobacco Board website
  • 10. Pakistan Tobacco Industry 27 cigarette manufacturing factories &15 Tobacco companies Average installed capacity of plants is 126 billion packs Average installed capacity of plants is 126 billion packs
  • 11. Pakistan Tobacco Industry Cigarette manufacturing in Pakistan-duopoly Pakistan Tobacco Lakson Tobacco company (PTC) Company (LTC)
  • 12. Usage of Tobacco in Pakistan Cigarettes Huqqa Snuff Pan Others 61% 13% 22% 10% 5% Pakistan Tobacco Board, 2007
  • 13. Industry Attractiveness Porter’s Five Force Bargaining Power of Buyers (medium to high) Threat of Competitive Threat of New Entrants Rivalry Substitutes (low to medium) (medium to high) (low to medium) Bargaining Power of Suppliers (low to medium)
  • 15. History From Imperial Tobacco Company of India to Pakistan Tobacco Company Parent Company: British American Tobacco Incorporated in 1947 PTC produces high quality tobacco products to meet the diverse preferences of millions of consumers The company works in all areas of the business - ‘from seed to smoke’
  • 17. Mission Statement Mission Statement: We strongly believe that real business success is not just about profits measured in numbers but also as importantly, about how those numbers are achieved. Our corporate strategy clearly reflects this strong commitment balancing responsibility firmly alongside people, growth and productivity • PTC’s New Mission Statement: Transform PTC to perform responsibly with the speed, flexibility and enterprising spirit of an innovative, consumer focused company
  • 18. Evaluation of Mission Statement Components of a Statement Previous Current Customers No Yes Products or Services No No Markets No No Technology No No Concern for Survival, Growth and Yes Yes Profitability Philosophy Yes Yes Self Concept No No Concern for Public Image Yes Yes Concern for Employees Yes No
  • 19. Other Guiding Forces Long-term Objectives Business Principles • Growth Values • Productivity • Mutual Benefit • Responsibility • Responsible Product • Strength from • To Become A Diversity Winning Stewardship • Good Corporate • Open Minded Organization Conduct • Freedom through Responsibility • Enterprising Spirit
  • 20. SWOT People and HRM Lack of Complete Weakness Strength Financial Muscle Vertical Integration BAT Backing Product Innovation PTC is part of the BAT Marketing Group compared to Operations/Supply Chain local manufacturers it CSR cannot respond to Technology changes in the Brand Equity business environment Quality Factory Location quickly because Influence on Government decision making Value Leadership consumes time Distribution Channels Market Leader Enterprising Spirit Large share in the premium segment
  • 21. SWOT (contd.) Threats Opportunities FCTC Industry Growth TV Ads Banned Young Smokers Anti-Smoking Ordinance Promising Mid Tar Segment 2002 Local Firms Gaining Share and Experience Smuggling TFI-Pakistan Phillip Morris takes over LTC Tax Changes Controversy over Support Price (Possible Hike)
  • 22. SWOT & Strategy Formulation SO Strategies Capacity enhancement to meet demands (S2-O1) Introduce new int’l brands, Lucky Strike for young adults (S3, S4, S9-O1, O2, O3) Brand extensions: medium nicotine & tar e.g. Dunhill Lights, (S4, S9-O3) ST Strategies Hasten elimination of illicit trade (S12-T5) Aggressive strategy against Lakson (All S-T7) Influence PTB to prevent harmful tax changes (S12-T8) Improve image among farmers: resolve support price controversy w/o raising the costs (S7, S8, S12-T9) Wipe out local competition with international expertise
  • 23. WO Strategies Maintain reliable suppliers and more involvement with farmer community (W1-O1, O2, O3) Structural & cultural changes for more decentralized decision making & frequent communication so PTC can exploit opportunities as they come (W2-O1, O2, O3) WT Strategies If possible acquire a tobacco supplier and gain control over the entire process and resolve the controversy over tobacco support prices (W1-T9) Acquire local firms to gain the expertise and flexibility of local firms (W2-T4, T7)
  • 24. Internal Factor Evaluation Matrix Exten Factor Weight Rating ded Strengths People and HRM 0.05 4 0.2 Financial Muscle 0.10 3 0.3 BAT Backing 0.10 4 0.4 Product Innovation 0.10 4 0.4 Marketing 0.10 3 0.3 Operations and Supply Chain 0.10 3 0.3 Strategically Located Manufacturing Facilities 0.05 3 0.15 Technology 0.10 3 0.3 Brand Equity 0.10 3 0.3 Quality 0.10 3 0.3 Corporate Social Responsibility 0.025 3 0.075 Influence on the Government of 0.025 3 0.075
  • 25. External Factor Evaluation Matrix Factor Weight Rating Extended Opportunities Industry Growth 0.30 3 0.9 Smoking Trend on the Rise among Youth 0.10 3 0.3 Promising Mid Tar Segment 0.05 3 0.15 Threats in the Process of Implementing FCTC 0.025 3 0.075 Tobacco Ads on Television Banned 0.025 4 0.1 “Prohibition of Smoking and Protection of Non-Smokers Health” Ordinance 2002 0.025 3 0.075 Controversy over Tobacco Support Price (Possible Hike) 0.025 2 0.05 Tax Evading Sector 0.15 2 0.3 TFI-Pakistan 0.05 2 0.1 Phillip Morris International (PMI) takes over Lakson Tobacco Co Ltd 0.20 4 0.8 Changes in Taxation 0.025 2 0.05 Local Companies Gaining Market Share and Experience 0.025 4 0.1 Total 1.00 3.00
  • 27. Internal Audit Pakistan Tobacco Company Limited was incorporated in 1947. Current number of employees in PTC is 90,000 in 180 countries. PTC employs over 2000 people country wide. PTC had its first factory in Karachi in 1948, Jehlum in 1955, and Akora Khattak in 1976. Rationalization Strategy – Karachi Factory Closed in 1991.
  • 28. Human Resource Management PTC is the best employer in Pakistan PTC is an indirect source of employment through its business partners in packaging, publishing and media houses
  • 29. Compensation & Rewards Paid Overtime Workers Retirement Fund (7% contribution by employer) 10% Employer Contribution to Provident Fund Housing Allowance Car Allowance Other Retirement Provisions Hajj Schemes Scholarship Schemes Motorcycle Draws Employee of the Month Free Medical Sessions
  • 30. Recruitment, Induction & Training Exporting Talent – Growth Academy – To Induction Training Recruitment Exchange Programs to develop internal talent harness global talent and leadership Campus Campaigns Amaze Yourself - In Internships 2007, a new on-line tool for new inductees was launched. Amaze Yourself provides the Management Trainee entrants with an Program opportunity to learn about the Company, its values, systems and processes, on-line Guiding Principles Mastermind Playshop (GPMP) – to provide new employees with a better understanding of the company’s Guiding Principles
  • 31. Production, Operations and Supply Chain Rs 1.2 billion investment in tangible fixed assets in 2007 Running the factories 24 hours a day, 7 days a week and 358 days during the year Achieved the highest ever production of 38 billion sticks Cigarettes Per Man-Hour (CPMH), a key productivity metric, improved to 17,750 in 2007 (15,271 in 2006)
  • 32. Marketing PTC has implemented several initiatives in the following categories Market Development – Introducing Dunhill in its super premium brand Market Penetration – 10 HL and Menthol variant of John Players Gold Leaf Product Development – Transforming Capstan International into Capstan by Pall Mall (Repositioning) Aggressive Distribution Responsible marketing Trade marketing expertise Promotional strength Strong brand portfolio
  • 33. Brands Available in Pakistan Super High and Premium Premium • Dunhill (Rs.85) (>Rs.50) • Gold Leaf • Benson & Hedges Medium Low Category Category (<Rs.20) (Rs.20 –Rs.30) • Embassy • Capstan • Gold Flake • Wills Kings
  • 37. Corporate Social Responsibility The ACCA/WWF awarded PTC the Best Social Report Award for, its 2004- 05 Social Report in 2007 Better Health Facilities Water Related Initiatives Education
  • 38. BCG
  • 39. Strategic Options for Different Brands Cash Cow (Capstan) Dunhill) Flake) Stars (B&H, JPGL, Question Marks (Gold Integration (Backward, Intensive strategies Product development Horizontal) • Market penetration Concentric Market Penetration – • Market Development diversification Dunhill embarking on • Product Development an e-marketing route Retrenchment Divestment –Gold Market Development Flake is the volume Product Development – driver and has 2007 was a year of achieved high levels innovation for John of growth: divestment Players Gold Leaf (10 is not an option HL pack and a cool menthol variant) Joint Ventures
  • 40. Strategic Position & Action Evaluation Matrix Competitive Advantage Rate Financial Strength Rate Market Share -1 Return on Investment 6 Product Quality -1 Leverage 6 Product Portfolio -2 Liquidity 6 Brand Equity -1 Working Capital 6 Technology -2 Cash Flow 6 HR -1 Profitability 6 Support of Int’l Player -1 Share Price 6 Marketing, Sales & Distribution -2 Average 6 Price Competitiveness -2 Cost Control & Productivity -1 Internal Strength Of Influence on Government -2 Factory Location -2 PTC: Quantification Control over Suppliers & Distributors -3 CSR -1 Average -1.57
  • 41. Strategic Position & Action Evaluation Matrix Environmental Stability Rate Industry Strength Rate Political Stability -6 Growth Potential & Size 6 Economic Prospects -4 Industry Profitability 4 Social/Demographic Trends -1 Bargaining Power of Customers 6 Technological Advancements -2 (lower is better) Legal/Regulatory Environment -3 Bargaining Power of Suppliers 3 Environmental Concerns (Pressure -3 (lower is better) Groups, Activists, WHO’s FCTC) Threat of New Entrants 6 Average -3.2 Threat of Substitute Products 6 Vulnerability (legislation, tax 2 External Position changes, agricultural cyclicality ) Competitive Structure (Oligopoly) 2 Quantification Intense Competition Ease of Capacity Expansion 4 Average 4.33
  • 42. Strategic Position & Action Evaluation Matrix
  • 44. Quantitative Strategic Planning Matrix • Introduce Lucky Strike (a brand popular among young adults) and other international brands in Strategy 1 the Pakistani Market • Increase CSR spending particularly concerning the tobacco farming community. Invest in agricultural technology to make processes more efficient ad hence increase output with the same Strategy 2 input.
  • 45. Strategy 1 Strategy 2 Attractiveness Score 6.65 5.65 Strategy 1 is the more attractive alternative since it scored 6.65 against a score of 5.65 by Strategy 2
  • 46. Lakson Tobacco Company (LTC) • Public Listed company on Karachi Stock Exchange • Employees are more than 5000 • Market leader in low price segment • Largest leaf processing plant • Largest Exporter • Factory Locations at – Dadu – Sahiwal – Rawalpindi – Swabi
  • 47. Philip Morris International Inc & LTC Increased its share up to 97.62 percent in 2007 Increased its share up to 97.62 percent in 2007 Increased its share up to 97.62 percent management was changed on 9th March 2007n 2007
  • 48. Brands of LTC Red & Royals White Diplomat K2 Morven Gold Advertising through BTL activities
  • 49. LTC Vision We maintain transparency in our financial practices towards shareholders and institutions by assiduously following the laws of business, while working for continuous increases in share holder value to extent allowed by macro- economics environment. We enact high ethical values while implementing all our management policies and procedures, internally and in our interaction with our suppliers and distributors, with a view to fostering long-term relationships.
  • 50. LTC Mission To exceed the expectations of our customers by producing and supplying high quality products while executing with strong ethical standards, total transparency and complete fairness in all areas of our business.
  • 51. Evaluation of LTC Mission Statement COMPONENT PRESENCE Customers Yes Products Yes Markets No Technology No Concern for Survival ,Growth and Profitability Yes Philosophy Yes Self Concept No Concern for public image Yes Concern for employees No
  • 53. Strengths Weaknesses Patronage and Support of an Transfer of management control international player i.e. Philip Morris might hurt the company International performance in short run SWOT Second largest cigarette Bad reputation and legal cases manufacturer in the country with the taxation authorities Analysis of Strategic location of factories and established distribution network Lack of trained workforce and processes LTC Largest Leaf Processing Factory in the country Brand is weaker than the other competing firms Successful Brands in the country Strong network of sister concerns and availability of financial resources Dedicated workforce Opportunities SO Strategies WO Strategies Agriculture support is Increase marketing and sales efforts Train workforce and improve the increasing which is leading in the Middle East market human resource systems to better crop of tobacco Explore new markets with the Improve the financial reporting Wide market accessibility experience of Philip Morris system and settle tax law suits under WTO Educate and train farmers to get best Improve brand awareness Licensing of brands from quality raw material multinationals Increase the production capacity Business friendly Launch new brands and types of government cigarettes to attract young generation Increased access to the general public with the emerging marketing
  • 54. SPACE Matrix INTERNAL STRATEGIC POSITION EXTERNAL STRATEGIC POSITION Financial Strength (6 is the best) Environmental Stability (-1 being best) Return on Investment 5 Technological Changes -3 Leverage 2 Rate of Inflation -1 Liquidity 5 Demand Variability -3 Working Capital 5 Price Range of Competing Products -2 Cash Flow 4 Barriers to entry into market -2 Competitive pressure -3 Ease of exit from market -2 Price Elasticity of Demand -5 Risks involved in business -3 Competitive Advantage (-1 being best) Industry Strength (6 is the best) Market Share -2 Growth Potential 3 Product Quality -4 Profit Potential 3 Product Life Cycle -3 Financial Stability 3 Customer Loyalty -4 Technological Know-how 2 Competition Capacity Utilization -5 Resource utilization 3 Technological Know-how -5 Ease of Entry into market 1 Control over suppliers and distributors -5 Productivity, capacity utilization 2
  • 55. SPACE MATRIX LTC Conservative
  • 57. Financial Analysis 2006 Gross Profit • Better cost and increased by 2.4% expense control Operating Profit • Increased Marketing & Decreased by 7.4% Distribution Expense EPS 25.25 • Issue of Bonus Shares Sales • Constant on Previous year level
  • 58. Competitive profile Matrix Key Success Factors Weight PTC PTC Lakson Lakson Rating Extended Rating Extended Product Innovation (R&D) 0.12 4 0.48 3 0.36 Manufacturing Technology (R&D) 0.12 3 0.36 2 0.24 & Quality Human Resource 0.07 4 0.28 3 0.21 Selling & Distribution 0.07 3 0.21 3 0.21 Supply Chain Strength 0.1 3 0.3 2 0.2 Financial Muscle 0.1 3 0.3 3 0.3 Patronage and Support of an 0.2 4 0.8 4 0.8 International Player Government Lobbying 0.05 3 0.15 3 0.15 Brand Equity 0.12 3 0.36 3 0.36 CSR 0.05 3 0.15 1 0.05 Total Score 1 3.39 2.88
  • 59.
  • 60. Recommendations Grow and • Use integrative strategies Build Vertical • Acquire a tobacco supplier and gain control over the Integration entire process Horizontal • Acquire local firms to gain the expertise and flexibility Integration of local firms
  • 61. Recommendations (contd) • Introduce internationally available Market famous brands of BAT such as Kent, Development Lucky Strike, Rothmans and Pall Mall into Pakistan’s market Introduction of • QSPM Matrix scores for introducing Lucky star brand in Pakistan is higher, Lucky Strike making it more favorable Responsiveness to Changing • Quicker decision making process Market
  • 62. Recommendations (contd) Market penetration Delegation of Authority Below the Line marketing