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Change Management
1.
Managing Change
A Guide For Managers & Supervisors
2.
3.
Phases of Transition
change. Denial Resistance Exploration Commitment
4.
5.
6.
Reactions to Change
and Managerial Interventions REACTION EXPRESSION MANAGERIAL INTERVENTION Disengagement Withdrawal Confront, identify Disidentification Sadness, worry Explore, transfer Disenchantment Anger Neutralize, acknowledge Disorientation Confusion Explain, plan
7.
8.
9.
10.
11.
12.
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