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Digital Space Consulting
THE	
  “HOW	
  TO	
  BUILD	
  YOUR	
  (PERSONAL)”	
  SOCIAL	
  STRATEGY	
  
	
  
Tips	
  |	
  Tricks	
  |	
  PlaAorms	
  |	
  TacDcs	
  
	
  
	
  
	
  

“We	
  are	
  the	
  CEOs	
  of	
  our	
  own	
  companies:	
  Me	
  Inc.”	
  
Who We Are

• 

Digital agency with over 10 years experience in content, creative, communications,
and analytics

• 

Passionate about the tools, platforms, and technology used to connect and engage
consumers

• 

Focused on empowering brands and customers by enabling them to research, relate
and engage with each other

• 

Entrenched in execution and creating a blueprint from here to there

2	
  
What We Do
Digital Communication Initiatives

STRATEGY	
  +	
  
PLANNING	
  

DIGITAL	
  
MESSAGING	
  

SOCIAL	
  MEDIA	
  

INTERNET	
  
MARKETING	
  

ECOMMERCE	
  

Technology Components

WEB	
  CONTENT	
  
MANAGEMENT	
  

ECOMMERCE	
  

EMAIL	
  /	
  
MARKETING	
  

SOCIAL	
  
COMMUNITIES	
  

Analytics & Reporting

WEB	
  
ANALYTICS	
  

BUSINESS	
  
INTELLIGENCE	
  

SOCIAL	
  
PROFILING	
  

3	
  

VIDEO	
  

SEO/SEM	
  

WEBSITE	
  
WIDGETS	
  
Why social media should be a part of
your strategy
1.	
  Gain	
  visibility	
  
Unlimited	
  access	
  to	
  professionals,	
  organizaDons,	
  prospects,	
  and	
  customers	
  in	
  
your	
  target	
  market	
  
	
  
2.	
  Provide	
  transparency	
  
Being	
  open	
  and	
  honest	
  allows	
  you	
  to	
  connect	
  with	
  others	
  on	
  common	
  ground	
  
	
  
3.	
  Helps	
  you	
  ‘get	
  to	
  give’	
  
Ask	
  for	
  help	
  only	
  a`er	
  offering	
  help	
  to	
  others	
  the	
  majority	
  of	
  the	
  Dme	
  
	
  
4.	
  Allow	
  ‘nobodies’	
  to	
  become	
  ‘somebodies’	
  
Create	
  and	
  culDvate	
  your	
  personal	
  brand	
  
	
  

4	
  
Do you know?	
  
Do you know these people?	
  

What about these people?	
  

5	
  
Let’s start with some videos

Social
Media 2013

Marketing Fundamentals
Don’t Change

6	
  
What happens every 60 seconds on the
internet
• 

695,000 FACEBOOK STATUS UPDATES

• 

1,500 BLOG POSTS

• 

13,000 IPHONE APPS DOWNLOADED

• 

100+ NEW LINKEDIN ACCOUNTS

• 

694,455 GOOGLE SEARCHES

• 

98,000 TWEETS

“Marke<ng	
  today	
  is	
  about	
  crea<ng	
  brand	
  value	
  by	
  helping	
  customers,	
  not	
  
crea<ng	
  documents	
  and	
  blue	
  pens	
  with	
  your	
  logo	
  on	
  them.”	
  
	
  
7	
  
The New Reality…

If companies don’t know you’re out there, you never get the OPPORTUNITY to
be considered The Customer is in CONTROL.
Your company, product, service, brand, reputation, etc. is now a
search result…

8	
  
Why social matters
1.	
  Build	
  relaDonships	
  
•  Support	
  network	
  
•  Lead	
  generaDon	
  

Blog	
  

	
  
2.	
  Raise	
  visibility	
  

•  Increased	
  awareness	
  of	
  you	
  and	
  your	
  services	
  

	
  
3.	
  Demonstrate	
  experDse	
  

Blog	
  
comments	
  
Social	
  Networking	
  

•  OpportuniDes	
  to	
  show	
  thought	
  leadership	
  

	
  
4.	
  Go	
  public	
  

LinkedIn	
  

•  Come	
  out	
  from	
  behind	
  the	
  curtain	
  
•  Find	
  your	
  voice/niche/point	
  of	
  view	
  

	
  

Share	
  
links	
  

Amplify	
  
others	
  

Give	
  Dps	
  

9	
  

Be	
  a	
  
resource	
  

Show	
  
experDse	
  
The “How To” Social Media for Business

Hello World…
10	
  
What do I need to do first?

have	
  generated	
  customers	
  	
  
through	
  Facebook	
  

• 
• 

Become	
  a	
  student	
  of	
  each	
  plaAorm	
  
Engage	
  and	
  start	
  conversaDons	
  
Make	
  sure	
  that	
  your	
  profile	
  is	
  updated	
  /	
  keyword	
  focused	
  
Share	
  	
  content	
  (arDcles,	
  videos,	
  webinars,	
  events,	
  etc.)	
  
Center	
  profiles	
  on	
  who	
  you	
  are,	
  what	
  you’re	
  about,	
  and	
  
how	
  you	
  help	
  	
  
Create	
  a	
  home	
  online	
  (social	
  home)	
  	
  
Keep	
  the	
  personal	
  personal	
  and	
  business	
  strictly	
  business	
  	
  

have	
  generated	
  customers	
  through	
  Twimer	
  

• 
• 
• 
• 
• 

of	
  businesses	
  have	
  generated	
  customers	
  	
  
through	
  LinkedIn	
  

Create	
  profiles	
  –	
  engage	
  

57% 48% 42%
CUSTOMER	
  ACQUISITION	
  

Go ahead, ask the question - What’s the ROI of social media???

11	
  
Can you show me a couple of examples?	
  
• 
• 
• 
• 

Be	
  findable	
  –	
  What	
  happens	
  when	
  someone	
  Google’s	
  your	
  name?	
  
Offer	
  help	
  and	
  answer	
  quesDons	
  
Share	
  useful	
  content	
  (ArDcles,	
  Blogs)	
  
Become	
  a	
  student	
  of	
  each	
  plaAorm	
  

12	
  
Profile: Scott Monty, Ford 	
  

13	
  
But, Where Do I Get Started
People	
   are	
   using	
   the	
   Internet	
   to	
   talk	
   about	
   your	
   brand,	
   products,	
  
compe8tors,	
  customers,	
  and	
  clients	
  –	
  are	
  you	
  listening?	
  	
  
	
  
WHERE	
  TO	
  LISTEN	
  	
  
•  Google	
  Alerts	
  
•  LinkedIn	
  	
  
•  Alltop.com	
  
•  Search.Twimer.com	
  
•  FollowerWonk.com	
  
•  HelpAReporter.com	
  (HARO)	
  
•  MuckRack.com	
  	
  
•  SocialmenDon.com	
  
•  Topsy.com	
  

	
  
WHERE	
  TO	
  SHARE	
  
•  Blogs	
  
•  Forums	
  	
  
•  Twimer	
  –	
  hashtags	
  /	
  twimer	
  talks	
  	
  
•  Facebook	
  –	
  status	
  comments	
  /	
  groups	
  	
  
•  Linkedin	
  –	
  QA	
  /	
  Groups	
  
•  Quora	
  	
  	
  
•  Review	
  sites	
  –	
  Amazon	
  /	
  YouTube	
  /	
  Yelp	
  
•  Yahoo	
  Answers	
  	
  	
  
	
  

Want	
  to	
  know	
  what	
  people	
  are	
  saying	
  about	
  you	
  on	
  TwiFer?	
  Facebook?	
  Blogs?	
  Forums?	
  No	
  problem.	
  

14	
  
Lets talk a little LinkedIn
– 5 ways to be rock star

15	
  
3 easy ways you can leverage social
media
And get started

1
2
3

-­‐  Market	
  intelligence	
  	
  
-­‐  Understand	
  your	
  customers	
  and	
  compeDtors	
  
-­‐  Track	
  keyword	
  menDons	
  for	
  your	
  products	
  services	
  
-­‐  IdenDfy	
  opportunity	
  	
  	
  
-­‐  Listen	
  for	
  keywords	
  
-­‐  IdenDfy	
  influencers	
  	
  
-­‐  Find	
  prospects	
  who	
  are	
  trying	
  to	
  find	
  you	
  
-­‐  Build	
  thought	
  leadership	
  
-­‐  Become	
  an	
  expert	
  in	
  your	
  niche	
  	
  
-­‐  Grow	
  your	
  tribe	
  /	
  create	
  authority	
  	
  

LinkedIn	
  is	
  a	
  great	
  place	
  to	
  learn	
  what	
  businesses	
  are	
  talking	
  about;	
  Twi>er	
  is	
  a	
  
great	
  place	
  to	
  learn	
  what	
  businesses	
  are	
  bitching	
  about.	
  –	
  Paul	
  Gilllin	
  
16	
  
So how do you make the most of your
social media marketing efforts?	
  

ADD	
  VALUE	
  	
  
Share	
  content	
  that	
  your	
  audience	
  will	
  find	
  helpful,	
  informaDve,	
  or	
  entertaining	
  	
  

17	
  
Curate | Build | Manage | Measure

1
3
5

2

Get	
  content	
  
•  Google	
  Alerts	
  
•  AllTop.com	
  
•  SocialMenDon.com	
  
•  Feedly	
  
•  LinkedIn	
  /	
  Pulse	
  	
  
	
  
Build	
  a	
  team	
  
•  Crowdspring.com	
  
•  WriterAccess.com	
  
•  Contently.com	
  
	
  
Measure	
  	
  

4

Manage	
  your	
  message	
  
•  Hootsuite.com	
  
•  PitchEngine.com	
  
•  Buffer	
  

Track	
  	
  
• 
• 
• 

Who	
  are	
  you	
  wriDng	
  for?	
  
What	
  is	
  the	
  purpose?	
  
What	
  is	
  the	
  call	
  to	
  acDon?	
  

• 

What	
  are	
  you	
  measuring?	
  	
  

	
  

• 
• 

Twimer	
  followers	
  /	
  @	
  MenDons	
  
Linkedin	
  Followers	
  

• 

LinkedIn	
  connecDons	
  /	
  profile	
  views	
  	
  

The	
  key	
  is	
  to	
  make	
  yourself	
  visible	
  on	
  the	
  Internet	
  –	
  through	
  your	
  website,	
  by	
  blogging,	
  and	
  via	
  value	
  
based	
  use	
  of	
  social	
  media.
18	
  
Simplest Place To Start?
• 

What	
  you	
  will	
  be	
  able	
  to	
  do	
  
• 

Schedule	
  tweets/Facebook/LinkedIn	
  posts	
  automaDcally	
  
Manage	
  mulDple	
  social	
  profiles	
  

• 

hmp://hootsuite.com/help	
  

• 

19	
  
Simplest Place To Start (Industry)

20	
  
Simplest Place To Start (Competitor)

21	
  
Simplest Place To Start (Identify Problems)

22	
  
Simplest Place To Start (Listen)

23	
  
Two Last Things +
My Warning
24	
  
2

Find Out What People Are Searching For
-  Find your top 3-5 terms
-  People search (LinkedIn)
-  Google Insights

Create Profiles
-  About.me
-  LinkedIn
-  Facebook
-  Twitter

1

3

4

5

Say Something
-  Hootsuite
-  LinkedIn
-  Twitter
-  Facebook

Optimize profiles
-  Add keywords to headlines, titles,
descriptions, summary, skills, links to
websites, bios, etc.

Find Stuff To Say / Organize Content
-  Google Alerts
-  Feedly
-  LinkedIn Pulse
-  SocialMention.com
-  Twitter Lists
-  AllTop.com

6

Measure
-  # Followers
-  # Connections
-  # LinkedIn Views
-  # LinkedIn Searches
Starter Matrix – What You Need
Content	
  Sources	
  

Profiles	
  

Domain/Hos@ng/Design	
  

Simple	
  One	
  
Pager	
  

What	
  Else	
  You	
  Need	
  

Google	
  Alerts	
  

LinkedIn	
  

GoDaddy.com	
  

About.me	
  

Gmail	
  account	
  

LinkedIn	
  

Twimer	
  

BlueHost.com	
  

Magnt.com	
  

Pocket	
  	
  

Alltop	
  

Facebook	
  

HostMonster.com	
  

Tumblr.com	
  

Twimer	
  Feed	
  

Feedly	
  	
  

Pinterest	
  

Elance.com	
  

Buffer	
  

SocialMenDon.com	
  

Instagram	
  

Odesk.com	
  

HootSuite.com	
  

Newsle	
  

Quora	
  	
  

Stumbleupon	
  

Google+	
  

Unroll.me	
  

Flipboard	
  	
  

26	
  
Starter Matrix – What You Need
Collabora@on	
  Tools	
  

Content	
  Tools	
  

Google	
  Tools	
  	
  (Chrome	
  

Who	
  I	
  Read	
  	
  

Mural.ly	
  

Contently.com	
  

RapporDve	
  	
  

Copyblogger	
  

Storyboardthat.com	
  

WriterAccess.com	
  

Boomerang	
  

Seth	
  Godin	
  

Trello.com	
  

TextBroker.com	
  

Extension)	
  

Chris	
  Brogan	
  

HipChat.com	
  

Scom	
  Stramen	
  

Basecamp	
  

Social	
  Media	
  Examiner	
  
Mashable	
  
Social	
  Media	
  Today	
  
Gary	
  Vaynerchuck	
  

27	
  
8 Point Guide to Bootstrap Your Personal Brand
Where to start
• 
• 
• 
• 
• 
• 
• 
• 

Stop planning and start doing
Position yourself against the brand leader
Be freakishly persistent (comment, re-tweet, ask a question)
Associate with winners (customers/employees/vendors/peers)
Do favors for free (read comments)
Be a connector to establish a strong peer group
Partner with bigger people (get a sense of what’s important)
Get a duck

Final thought
•  Follow	
  on	
  TwiMer/LinkedIn:	
  Find	
  out	
  their	
  interests,	
  the	
  kinds	
  
of	
  things	
  they	
  share,	
  and	
  most	
  importantly,	
  the	
  content	
  gets	
  
the	
  most	
  tracDon	
  from	
  their	
  audiences.	
  

28	
  
Have a game plan
Create social profiles

Engage and start
answering questions
Write profiles about who
you are, what you do, and
how you can help

Establish a social
home

Become a student of
social platforms

Include keywords that are relevant to your type
of business
Optimize your
profiles to let
customers,
partners, and
vendors find you

Don’t be upset with the results you didn’t get
from the work you didn’t do

29	
  

Follow your metrics
•  Who are you writing for?
•  What is the purpose?
•  What is the call to action?
•  What are you measuring?

Stay connected to the
conversation
Where We Connect
Current Speaker for Pubcon

2013 Speaker

Board Member 2013

Member since 2010

Member since 2010

30	
  
Digital Space Consulting
Create. Connect. Engage.

	
  

Thank	
  You.	
  
How to Contact Us

DigitalSpaceConsulting.com
James@digitalspaceconsulting.com
Linkedin.com/in/Jloomstein
Twitter.com/jloomstein
Slideshare.net/jloomstein/presentations

32	
  

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Destacado

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Social

  • 1. Digital Space Consulting THE  “HOW  TO  BUILD  YOUR  (PERSONAL)”  SOCIAL  STRATEGY     Tips  |  Tricks  |  PlaAorms  |  TacDcs         “We  are  the  CEOs  of  our  own  companies:  Me  Inc.”  
  • 2. Who We Are •  Digital agency with over 10 years experience in content, creative, communications, and analytics •  Passionate about the tools, platforms, and technology used to connect and engage consumers •  Focused on empowering brands and customers by enabling them to research, relate and engage with each other •  Entrenched in execution and creating a blueprint from here to there 2  
  • 3. What We Do Digital Communication Initiatives STRATEGY  +   PLANNING   DIGITAL   MESSAGING   SOCIAL  MEDIA   INTERNET   MARKETING   ECOMMERCE   Technology Components WEB  CONTENT   MANAGEMENT   ECOMMERCE   EMAIL  /   MARKETING   SOCIAL   COMMUNITIES   Analytics & Reporting WEB   ANALYTICS   BUSINESS   INTELLIGENCE   SOCIAL   PROFILING   3   VIDEO   SEO/SEM   WEBSITE   WIDGETS  
  • 4. Why social media should be a part of your strategy 1.  Gain  visibility   Unlimited  access  to  professionals,  organizaDons,  prospects,  and  customers  in   your  target  market     2.  Provide  transparency   Being  open  and  honest  allows  you  to  connect  with  others  on  common  ground     3.  Helps  you  ‘get  to  give’   Ask  for  help  only  a`er  offering  help  to  others  the  majority  of  the  Dme     4.  Allow  ‘nobodies’  to  become  ‘somebodies’   Create  and  culDvate  your  personal  brand     4  
  • 5. Do you know?   Do you know these people?   What about these people?   5  
  • 6. Let’s start with some videos Social Media 2013 Marketing Fundamentals Don’t Change 6  
  • 7. What happens every 60 seconds on the internet •  695,000 FACEBOOK STATUS UPDATES •  1,500 BLOG POSTS •  13,000 IPHONE APPS DOWNLOADED •  100+ NEW LINKEDIN ACCOUNTS •  694,455 GOOGLE SEARCHES •  98,000 TWEETS “Marke<ng  today  is  about  crea<ng  brand  value  by  helping  customers,  not   crea<ng  documents  and  blue  pens  with  your  logo  on  them.”     7  
  • 8. The New Reality… If companies don’t know you’re out there, you never get the OPPORTUNITY to be considered The Customer is in CONTROL. Your company, product, service, brand, reputation, etc. is now a search result… 8  
  • 9. Why social matters 1.  Build  relaDonships   •  Support  network   •  Lead  generaDon   Blog     2.  Raise  visibility   •  Increased  awareness  of  you  and  your  services     3.  Demonstrate  experDse   Blog   comments   Social  Networking   •  OpportuniDes  to  show  thought  leadership     4.  Go  public   LinkedIn   •  Come  out  from  behind  the  curtain   •  Find  your  voice/niche/point  of  view     Share   links   Amplify   others   Give  Dps   9   Be  a   resource   Show   experDse  
  • 10. The “How To” Social Media for Business Hello World… 10  
  • 11. What do I need to do first? have  generated  customers     through  Facebook   •  •  Become  a  student  of  each  plaAorm   Engage  and  start  conversaDons   Make  sure  that  your  profile  is  updated  /  keyword  focused   Share    content  (arDcles,  videos,  webinars,  events,  etc.)   Center  profiles  on  who  you  are,  what  you’re  about,  and   how  you  help     Create  a  home  online  (social  home)     Keep  the  personal  personal  and  business  strictly  business     have  generated  customers  through  Twimer   •  •  •  •  •  of  businesses  have  generated  customers     through  LinkedIn   Create  profiles  –  engage   57% 48% 42% CUSTOMER  ACQUISITION   Go ahead, ask the question - What’s the ROI of social media??? 11  
  • 12. Can you show me a couple of examples?   •  •  •  •  Be  findable  –  What  happens  when  someone  Google’s  your  name?   Offer  help  and  answer  quesDons   Share  useful  content  (ArDcles,  Blogs)   Become  a  student  of  each  plaAorm   12  
  • 13. Profile: Scott Monty, Ford   13  
  • 14. But, Where Do I Get Started People   are   using   the   Internet   to   talk   about   your   brand,   products,   compe8tors,  customers,  and  clients  –  are  you  listening?       WHERE  TO  LISTEN     •  Google  Alerts   •  LinkedIn     •  Alltop.com   •  Search.Twimer.com   •  FollowerWonk.com   •  HelpAReporter.com  (HARO)   •  MuckRack.com     •  SocialmenDon.com   •  Topsy.com     WHERE  TO  SHARE   •  Blogs   •  Forums     •  Twimer  –  hashtags  /  twimer  talks     •  Facebook  –  status  comments  /  groups     •  Linkedin  –  QA  /  Groups   •  Quora       •  Review  sites  –  Amazon  /  YouTube  /  Yelp   •  Yahoo  Answers         Want  to  know  what  people  are  saying  about  you  on  TwiFer?  Facebook?  Blogs?  Forums?  No  problem.   14  
  • 15. Lets talk a little LinkedIn – 5 ways to be rock star 15  
  • 16. 3 easy ways you can leverage social media And get started 1 2 3 -­‐  Market  intelligence     -­‐  Understand  your  customers  and  compeDtors   -­‐  Track  keyword  menDons  for  your  products  services   -­‐  IdenDfy  opportunity       -­‐  Listen  for  keywords   -­‐  IdenDfy  influencers     -­‐  Find  prospects  who  are  trying  to  find  you   -­‐  Build  thought  leadership   -­‐  Become  an  expert  in  your  niche     -­‐  Grow  your  tribe  /  create  authority     LinkedIn  is  a  great  place  to  learn  what  businesses  are  talking  about;  Twi>er  is  a   great  place  to  learn  what  businesses  are  bitching  about.  –  Paul  Gilllin   16  
  • 17. So how do you make the most of your social media marketing efforts?   ADD  VALUE     Share  content  that  your  audience  will  find  helpful,  informaDve,  or  entertaining     17  
  • 18. Curate | Build | Manage | Measure 1 3 5 2 Get  content   •  Google  Alerts   •  AllTop.com   •  SocialMenDon.com   •  Feedly   •  LinkedIn  /  Pulse       Build  a  team   •  Crowdspring.com   •  WriterAccess.com   •  Contently.com     Measure     4 Manage  your  message   •  Hootsuite.com   •  PitchEngine.com   •  Buffer   Track     •  •  •  Who  are  you  wriDng  for?   What  is  the  purpose?   What  is  the  call  to  acDon?   •  What  are  you  measuring?       •  •  Twimer  followers  /  @  MenDons   Linkedin  Followers   •  LinkedIn  connecDons  /  profile  views     The  key  is  to  make  yourself  visible  on  the  Internet  –  through  your  website,  by  blogging,  and  via  value   based  use  of  social  media. 18  
  • 19. Simplest Place To Start? •  What  you  will  be  able  to  do   •  Schedule  tweets/Facebook/LinkedIn  posts  automaDcally   Manage  mulDple  social  profiles   •  hmp://hootsuite.com/help   •  19  
  • 20. Simplest Place To Start (Industry) 20  
  • 21. Simplest Place To Start (Competitor) 21  
  • 22. Simplest Place To Start (Identify Problems) 22  
  • 23. Simplest Place To Start (Listen) 23  
  • 24. Two Last Things + My Warning 24  
  • 25. 2 Find Out What People Are Searching For -  Find your top 3-5 terms -  People search (LinkedIn) -  Google Insights Create Profiles -  About.me -  LinkedIn -  Facebook -  Twitter 1 3 4 5 Say Something -  Hootsuite -  LinkedIn -  Twitter -  Facebook Optimize profiles -  Add keywords to headlines, titles, descriptions, summary, skills, links to websites, bios, etc. Find Stuff To Say / Organize Content -  Google Alerts -  Feedly -  LinkedIn Pulse -  SocialMention.com -  Twitter Lists -  AllTop.com 6 Measure -  # Followers -  # Connections -  # LinkedIn Views -  # LinkedIn Searches
  • 26. Starter Matrix – What You Need Content  Sources   Profiles   Domain/Hos@ng/Design   Simple  One   Pager   What  Else  You  Need   Google  Alerts   LinkedIn   GoDaddy.com   About.me   Gmail  account   LinkedIn   Twimer   BlueHost.com   Magnt.com   Pocket     Alltop   Facebook   HostMonster.com   Tumblr.com   Twimer  Feed   Feedly     Pinterest   Elance.com   Buffer   SocialMenDon.com   Instagram   Odesk.com   HootSuite.com   Newsle   Quora     Stumbleupon   Google+   Unroll.me   Flipboard     26  
  • 27. Starter Matrix – What You Need Collabora@on  Tools   Content  Tools   Google  Tools    (Chrome   Who  I  Read     Mural.ly   Contently.com   RapporDve     Copyblogger   Storyboardthat.com   WriterAccess.com   Boomerang   Seth  Godin   Trello.com   TextBroker.com   Extension)   Chris  Brogan   HipChat.com   Scom  Stramen   Basecamp   Social  Media  Examiner   Mashable   Social  Media  Today   Gary  Vaynerchuck   27  
  • 28. 8 Point Guide to Bootstrap Your Personal Brand Where to start •  •  •  •  •  •  •  •  Stop planning and start doing Position yourself against the brand leader Be freakishly persistent (comment, re-tweet, ask a question) Associate with winners (customers/employees/vendors/peers) Do favors for free (read comments) Be a connector to establish a strong peer group Partner with bigger people (get a sense of what’s important) Get a duck Final thought •  Follow  on  TwiMer/LinkedIn:  Find  out  their  interests,  the  kinds   of  things  they  share,  and  most  importantly,  the  content  gets   the  most  tracDon  from  their  audiences.   28  
  • 29. Have a game plan Create social profiles Engage and start answering questions Write profiles about who you are, what you do, and how you can help Establish a social home Become a student of social platforms Include keywords that are relevant to your type of business Optimize your profiles to let customers, partners, and vendors find you Don’t be upset with the results you didn’t get from the work you didn’t do 29   Follow your metrics •  Who are you writing for? •  What is the purpose? •  What is the call to action? •  What are you measuring? Stay connected to the conversation
  • 30. Where We Connect Current Speaker for Pubcon 2013 Speaker Board Member 2013 Member since 2010 Member since 2010 30  
  • 31. Digital Space Consulting Create. Connect. Engage.   Thank  You.  
  • 32. How to Contact Us DigitalSpaceConsulting.com James@digitalspaceconsulting.com Linkedin.com/in/Jloomstein Twitter.com/jloomstein Slideshare.net/jloomstein/presentations 32