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Social Media & Business



                    Copyright © Tortrix Ltd 2013
About Me
           John Nunn
           Tortrix Ltd
           Solutions Architect / Managing Director

           john@tortrix.net

             @johnnunn | @tortrixltd
             john.nunn.779 | tortrixltd




                                                     Copyright © Tortrix Ltd 2013
Social Media Sites




                     Copyright © Tortrix Ltd 2013
Social Media – explained by doughnuts




                                Copyright © Tortrix Ltd 2013
Tricks for success
• Use a number of social media sites.
• Regular and often updates.
• Have defined objectives.
• Ensure clear call to action.
   • Register for event
   • ‘like’ a page
   • View a webpage


• Monitor, Monitor, Monitor

                                        Copyright © Tortrix Ltd 2013
Facebook
                              • Largest Social Media Site
                                 • over 1 billion active users
                              • Open to anyone over the age of 14.
                              • Must be a real person
                                 • Companies only have pages, managed by users.
   www.facebook.com           • People have friends
                              • People ‘Like’ Pages.


www.facebook.com/john.nunn.779
www.facebook.com/tortrixltd
                                                                           Copyright © Tortrix Ltd 2013
Twitter
               • Micro blogging site
                  • Maximum 140 characters

               • Over 200 million active users
 twitter.com
               • Over 340 million tweets per day

               • Advertising
                  • Promoted Account
                  • Promoted Tweets
@johnnun
@tortrixltd
                                                   Copyright © Tortrix Ltd 2013
Foursquare
                          • Location based Social Media
foursquare.com




foursquare.com/johnnunn
foursquare.com/v/tortrix-ltd/4ddce1bccc3f0f51d1d79ea4
                                                          Copyright © Tortrix Ltd 2013
Linked in
                            • Professional networking tool
                            • Features
                                • Groups
                                • Discussions
                                • Advertising




www.linkedin.com/in/jnunn
www.linkedin.com/company/tortrix-ltd
                                                             Copyright © Tortrix Ltd 2013
Yammer
                 • Private Internal Social Network
                 • Bought by Microsoft in 2012 ($1.2 billion)
www.yammer.com




                                                     Copyright © Tortrix Ltd 2013
Dealing with negative comments
(6 Strategies)
• Ignore it
• Respond
• Respond and redirect
• Remove it
• Threaten to sue
• Own it




                                 Copyright © Tortrix Ltd 2013
Business to   Business to
                            Person to
Consumer       Business
                             Person
  (B2C)         (B2B)


                               Copyright © Tortrix Ltd 2013

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Social media & business

  • 1. Social Media & Business Copyright © Tortrix Ltd 2013
  • 2. About Me John Nunn Tortrix Ltd Solutions Architect / Managing Director john@tortrix.net @johnnunn | @tortrixltd john.nunn.779 | tortrixltd Copyright © Tortrix Ltd 2013
  • 3. Social Media Sites Copyright © Tortrix Ltd 2013
  • 4. Social Media – explained by doughnuts Copyright © Tortrix Ltd 2013
  • 5. Tricks for success • Use a number of social media sites. • Regular and often updates. • Have defined objectives. • Ensure clear call to action. • Register for event • ‘like’ a page • View a webpage • Monitor, Monitor, Monitor Copyright © Tortrix Ltd 2013
  • 6. Facebook • Largest Social Media Site • over 1 billion active users • Open to anyone over the age of 14. • Must be a real person • Companies only have pages, managed by users. www.facebook.com • People have friends • People ‘Like’ Pages. www.facebook.com/john.nunn.779 www.facebook.com/tortrixltd Copyright © Tortrix Ltd 2013
  • 7. Twitter • Micro blogging site • Maximum 140 characters • Over 200 million active users twitter.com • Over 340 million tweets per day • Advertising • Promoted Account • Promoted Tweets @johnnun @tortrixltd Copyright © Tortrix Ltd 2013
  • 8. Foursquare • Location based Social Media foursquare.com foursquare.com/johnnunn foursquare.com/v/tortrix-ltd/4ddce1bccc3f0f51d1d79ea4 Copyright © Tortrix Ltd 2013
  • 9. Linked in • Professional networking tool • Features • Groups • Discussions • Advertising www.linkedin.com/in/jnunn www.linkedin.com/company/tortrix-ltd Copyright © Tortrix Ltd 2013
  • 10. Yammer • Private Internal Social Network • Bought by Microsoft in 2012 ($1.2 billion) www.yammer.com Copyright © Tortrix Ltd 2013
  • 11. Dealing with negative comments (6 Strategies) • Ignore it • Respond • Respond and redirect • Remove it • Threaten to sue • Own it Copyright © Tortrix Ltd 2013
  • 12. Business to Business to Person to Consumer Business Person (B2C) (B2B) Copyright © Tortrix Ltd 2013

Notas del editor

  1. Demo how to create advertTrack using insights
  2. Klout to monitor reachTrack call to action such as page clicks using bit.ly
  3. Explain advertsTrack and monitor usage