2. CONTENTS
01 | A Leading International Multi-purpose Port Operator
0 3 | Award-winning Port
0 4 | Comprehensive Cargo Handling Capabilities
0 6 | Bulk Cargo Handling
0 7 | Container Cargo Handling
0 8 | Offshore Marine Centre
0 9 | Lighter Terminals
10 | Rizhao Jurong Port Terminals
11 | SDIC Jurong Yangpu Port
1 2 | Leveraging Infocomm Technologies
1 4 | Our People
1 5 | Commitment to Safety, Security & the Environment
1 6 | Awards & Accolades
17 | Mission & Core Values
3. A Leading International Multi-purpose Port Operator
About Jurong Port
Headquartered in Singapore, Jurong Port is a leading international multi-purpose port Multi-purpose facilities at the main terminal enable the loading and
operator handling general, bulk and containerised cargo. unloading of:
• Dry and liquid bulk cargo
Jurong Port began operations in 1965 as a general and bulk cargo port, serving the
• General cargo, including heavy-lift project cargo
development needs of Singapore’s Jurong industrial estate. Today, its main gateway
terminal in Singapore welcomes more than 17,000 vessels each year from both the region • Containerised cargo
and internationally.
Besides the main terminal, Jurong Port operates the Offshore Marine Centre, a multi-user
The main terminal has 32 berths capable of serving the varied needs of the maritime waterfront facility providing port services to companies engaged in fabrication of marine
industry. Its berths, with drafts ranging from 5 to 16 metres, can accommodate vessels of and offshore equipment. It also operates two seperate lighter terminals catering to vessel
up to 150,000 deadweight tonnes. Within the terminal, there are 174,000 square metres of crafts that provide supplies to ships calling at Singapore.
warehouse facilities and one of the largest common-user cement terminals in the world.
Internationally, Jurong Port operates two joint venture terminals in China – Rizhao in
Shandong province, and Yangpu on Hainan island. It is currently exploring other joint
venture terminals in the region.
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4. Multi-Purpose Terminal Operator
of the Year (Asia Pacific)
Frost & Sullivan Asia Pacific Best Practices Awards,
2010 - 2012
Singapore Quality Class (SQC)
SPRING Singapore, 2012
Green Mark Platinum Award
Building and Construction Authority (BCA)
Singapore, 2012
Best Container Terminal Operator in Asia
(under 1-million TEUs category)
Asia Freight & Supply Chain Awards (AFSCA),
2008 - 2011
Most Innovative Use of Infocomm
Technology (Private Sector) - Merit Award
National Infocomm Awards, 2010
Award for Achievement in Safety
Lloyd’s List Asia Awards, 2009
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5. Award-winning Port
Jurong Port has won numerous accolades since its corporatisation In 2012, Jurong Port was awarded the Singapore Quality Class (SQC)
on 1 January 2001. by SPRING Singapore, a government agency dedicated to help build
trust in Singapore’s products and services. The award recognizes
The port was named the “Asia Pacific Multi-Purpose Terminal Jurong Port’s quality management in the seven dimensions of
Operator of the Year (Asia Pacific)” by Frost & Sullivan for three Leadership, Planning, Information, People, Processes, Customers
consecutive years, 2010 – 2012. This award recognises Jurong and Results.
Port’s achievements in managing the shift in consumer demand, sustaining innovation,
retaining talent, focusing on strategic transactions, addressing environmental concerns The Jurong Port Administration Building, where the company’s
and ensuring regulatory compliance. headquarters is based, was awarded the Green Mark Platinum
Award by the Building and Construction Authority (BCA) of Singapore
in 2012. This award recognizes Jurong Port’s success in creating an
environment-friendly work space.
From 2008 to 2011, Jurong Port received the AFSCA Award for the “Best Container
Terminal Operator in Asia (under 1-million TEUs category)”
.
For the use of technology, the port received the “Most Innovative Use of Infocomm
Technology” (Private Sector) – Merit Award at the Singapore National Infocomm Awards
2010. For its safety management, Jurong Port won the “Achievement in Safety” Award
at the Lloyd’s List Asia Awards 2009.
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6. Comprehensive Cargo Handling Capabilities
General Cargo Handling
Jurong Port’s general cargo berths handle vessels that carry a diverse range of cargo, Our port is equipped with two roll-on roll-off mechanical ramps for berthing of landing
including steel products, project cargo and machinery. The berths, with drafts of up to crafts at all tide levels. There is also a craft terminal for berthing of wooden crafts. For large-
16 metres, are supported by well-developed infrastructures such as wide aprons, open sized and heavy-lift project cargo, the port is equipped with modern handling equipment
storage yards and modern warehouses. for cost-effective cargo handling.
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7. Transit warehouses adjacent to the berths
are available to provide easy ship-to-
shore movements as well as wide wharf
apron areas for loading and discharging
operations. In addition, the port has ample
column-free warehouses within its Free
Trade Zone. Dedicated warehouses are
accredited by the London Metal Exchange
(LME) for the storage of traded metals.
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8. Bulk Cargo Handling
Jurong Port’s bulk cargo berths handle cement, sugar, as well as other dry and liquid cargo. This translates into faster vessel turnaround, increase in shipment deliveries and cost
savings on stevedoring charges.
One of the world’s largest dedicated common-user cement facility is located within our
port, where more than 90% of cement throughput into Singapore is processed. The Other non-cement cargoes like copper slag, furnace slag and limestone can also be handled
cement berths are equipped with a comprehensive network of conveyors, including using specialised unloading cranes. The liquid bulk berths are equipped with pipelines to
common and dedicated unloaders, to ensure non-pollutive and efficient handling of move liquid cargoes such as lubricating oils to and from our customers’ facilities located
cement. With unloaders operating at a maximum rated capacity of 800 tonnes per hour, near the port.
bulk cement is speedily discharged from vessels directly to customers’ storage facilities.
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9. Container Cargo Handling
Jurong Port’s container terminal commenced operations in 2001.
The terminal is equipped with modern equipment capable of handling a full range of
containers. The container terminal has consistently won votes of confidence from the
industry for its efficiency, productivity, and customised services and facilities.
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10. Offshore Marine Centre
The Offshore Marine Centre (OMC), Services at OMC:
operated and managed by Jurong Port • Wharf side loading and • Deployment of floating cranes
since 2011, is a purpose-built facility unloading service
• Onboard vessel hotworks services
that offers an integrated suite of marine • Leasing of waterfront areas
• Heavy-lift and transportation service
terminal-related services targeting for fabrication, maintenance
and conversion • Logistics equipment rental
the offshore and marine industry. The
• Mooring and unmooring service
OMC provides a common-user wharf
infrastructure that allows companies to
load and discharge heavy and oversized Land Area (inclusive of tenanted area) 13 ha
structures, modules and project cargoes in a safe and effective manner.
Wharf area for loading / unloading 10,000 sqm
OMC provides a ‘single-stop’ solution to companies that require quick turnaround of vessel Wharf length 320 m
operations, open yard support services and end-to-end logistics solutions. Leveraging Water depth 5m
on its extensive port management experience and world class infrastructure, Jurong
Port delivers a cost-effective, industry – specific solution that caters to the specialized
requirements of users at OMC.
• Designed and built to withstand 60 kN/sqm with special zones
for super heavy loading of up to 165 kN/sqm
• 8 plots of staging areas. Range from 2,500 to 5,000 sqm
• Mobile cranes with up to 700 tonnes lifting capacity
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11. Lighter Terminals
Jurong Port’s ship supply gateways at Marina South Wharves and Penjuru Terminal are Marina South Penjuru
integral parts of the supply chain which link suppliers on shore with end-users at sea. Wharves Terminal
Max loaded draft 3m 3m
The terminals cater to more than 650,000 tonnes of cargo and 50,000 lighter vessel calls alongside
handling ship spares, supplies, and provisions that are exported out to ship in anchorage.
Maximum LOA 30 m 30 m
Supported by a strong network of ship suppliers, chandlers, and boat operators, the
Quay length 100 m 150 m
terminals operate around the clock, providing efficient, safe and reliable service to meet
the needs of the shipping community. Maximum SWL of 25 tonnes 25 tonnes
cranes deployed
Services at Lighter Terminals:
• Crane lifting
• Mooring
• Berthing
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12. Rizhao Jurong Port Terminals
Jurong Port entered its first overseas joint venture in April 2011 with Rizhao Port Group.
Facility Water Depth Capacity
Located in China, Shandong Province, Rizhao Port is a hub port for the handling of various
7 Berths 8 – 16 m 20 mil tons/year
types of bulk cargo.
Total Port Land: 42 ha
The joint venture terminal “Rizhao Jurong Port Terminals” established by Jurong Port
and Rizhao Port Group manages and operates 7 bulk cargo berths. Rizhao Jurong Port
Terminals handles mainly woodchips, grains, tapioca and edible oils.
To enhance the storage capacity of the port, construction of another 24 silos is in progress.
This will enhance the grain storage capacity from 227,000 tons to 467,000 tons.
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13. SDIC Jurong Yangpu Port
Yangpu Port is one of the busiest deep-water ports in Hainan Province, China. In 2012, Facility Water Depth Capacity
it handled 8.85 million tons of cargoes, including 360,000 TEUs of container cargo. It is
General bulk berths 13.5 m 10.5 mil tons/year
the main port serving the Yangpu Economic Development Zone, a rapidly developing
industrial zone in north-west Hainan.
Container berths 12.3 m 750,000 TEUs
Total Port Land: 93 ha
SDIC Jurong Yangpu Port is a joint venture by Jurong Port and SDIC to manage and operate
a multi-purpose port for general bulk cargo such as coal, iron ore, steel, sugar, project
cargo and containers.
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14. Leveraging Infocomm Technologies
Innovation plays a key role in ensuring that Jurong Port achieves operational excellence
for its customers. Leveraging on IT and mobile technologies, Jurong Port has put in place
business processes for greater cost-effectiveness and optimal performance.
Jurong Port has developed a number of infocomm systems:
General and Bulk Cargo Management System (GBMS)
The GBMS is a system that employs state-of-the-art technology to enable efficient general
and bulk cargo operations.
The key features and benefits are:
• Automatic cargo space and berth planning based on vessel priorities, berth
characteristics and berth availability
• A control centre and mobile applications that provide comprehensive monitoring
of vessel and cargo activities
• Self-service terminals for more convenient transactions and information access
JP-Online
JP-Online is a web portal that integrates the flow of information between port users
and Jurong Port. The portal provides quick and easy access to customers to perform
transactions like berth applications, cargo declarations, storage applications, and shipment
deliveries 24 hours a day.
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15. Gat
Opera e
tions
Secu
r
Opera ity
tions
Vess
Opera el
tions
ICR
Pilot
Opera Tug
tions
Stora
Opera ge
tions
Emer
gen
Contr cy
ol
Container Terminal Management Services (CTMS)
CTMS leverages on IT and engineering technologies to automate the port’s container
operations. With its planning capabilties, the system provides customers with greater
Integrated Control Room (ICR)
flexibility and enhances the port’s performance.
The ICR is a one-stop Control Room to monitor vessel operations, gate operations,
The key features and benefits are: yard and warehouse activities and security within the port.
• Centralised control centre to handle operations
The key features and benefits are:
• UNEdifact EDI Messaging support
• Efficient monitoring of pilot and tug movements
• Improved overall utilisation of berth and yard space
• Improved coordination between security and operations
• Prompt and real time processes for planning and allocation of container ground slots,
vessel berths and monitoring of vessel productivity. • A ground emergency control centre
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16. Our People
Diverse Talent for our Journey
On the journey of a leading international multi-purpose port operator, Jurong Port places
particular emphasis on talent management. We draw upon the strengths of its staff of
diverse nationalities and cultures. In search for new talent, our focus is on getting the best
people from Singapore and the world.
Talent Development
To develop its talent, we have structured programs that cater for all levels of staff.
Participants of Stanford - NUS Program Essentially our talent development covers four broad categories:
• Leader Development for Senior Managers and above
• Emerging Leaders Program for Managers and Professionals
• Executive Excellence Program for Corporate Support Staff
• Supervisory Excellence for Operations and Engineering Support Staff
These programs cover essential leadership, managerial, supervisory, business and
technical skills required of our staff to be more effective in their current roles as well as to
prepare them for future roles as the company grows. We also sponsor promising leaders
to undertake general management programs and executive education with prestigious
institutions such as Harvard, INSEAD and Stanford-NUS.
Staff with diverse nationalities
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17. Commitment to Safety, Security the Environment
At Jurong Port, we are committed to safety, security and the environment. We strive to The port is security – compliant under the International Ship and Port Facility Security
ensure that every port user takes personal responsibility for health and safety. (ISPS) Code, and meets the maritime security standards under the code. To promote
environmental protection, the port has initiated a long term go-green programme to
We are registered as a Bizsafe pioneering company and a member of the Workplace Safety enhance energy efficiency and to reduce our carbon footprint.
and Health (WSH) Committee (Logistics and Transportation) in Singapore. We work closely
with the relevant government authorities to actively promote higher safety standards
amongst port users.
To meet industry safety standards,
we implemented various safety initiatives
including:
• Safety campaigns, emergency exercises and
on-going safety training programs for staff
• Frequent sharing sessions on safety issues
with industry partners, and
• Regular toolbox meetings with contractors
and stevedores working within the port’s
premises
Jurong Port
Carbon Footprint Report
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18. Awards Accolades
Frost Sullivan Asia Pacific Best Practices Awards
“Asia Pacific Multi-Purpose Terminal Operator of the Year” 2012
“Asia Pacific Multi-Purpose Terminal Operator of the Year” 2011
“Asia Pacific Multi-Purpose Terminal Operator of the Year” 2010
Singapore Quality Class (SQC) 2012
Building and Construction Authority (BCA) Green Mark Award (Platinum) 2012
National Infocomm Awards 2010
“Most Innovative Use of Infocomm Technology” (Private Sector) – Merit Award
IDC Enterprise Innovation Awards 2010
Lloyd’s List Asia Award 2009
“Award for Achievement in Safety”
Supply Chain Management Logistics World Awards 2007
“Best Asia Pacific Container Terminal”
Asia Freight Supply Chain Awards (AFSCA)
“Best Container Terminal Operator – Asia” (Under 1m TEUs per annum) 2011
“Best Container Terminal Operator – Asia” (Under 1m TEUs per annum) 2010
“Best Container Terminal Operator – Asia” (Under 1m TEUs per annum) 2009
“Best Container Terminal Operator – Asia” (Under 1m TEUs per annum) 2008
“Best Emerging Container Terminal Operator – Asia” 2003 - 2007
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19. Mission
To develop and excel in managing multi-purpose ports,
terminals and related services thereby creating value
for customers and stakeholders.
Core Values
Service Excellence
People Excellence
Integrity
Innovation
Dynamism
20. Contact Information Corporate Headquarters Offshore Marine Centre Marina South Wharves Penjuru Terminal
37 Jurong Port Road 101 Tuas South Avenue 8 71 Marine Coastal Drive 42G Penjuru Road
Jurong Port Administration Building Singapore 637423 Singapore 018946 Singapore 609151
Singapore 619110
Tel (65) 6265 0666 Tel (65) 6578 9340 Tel (65) 6604 9405 Tel (65) 6316 2071
Fax (65) 6265 6614 Fax (65) 6578 9353 Fax (65) 6604 9403 Fax (65) 6316 2072
Email Email Email Email
mediarelations@jp.com.sg enquiry@omc.sg lt_ops@jp.com.sg lt_ops@jp.com.sg
Corporate Website Website
www.jp.com.sg www.omc.sg