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PROJECT MANAGEMENT
FOR INSTRUCTIONAL
DESIGNERS
Presented by:
Kimberly McKee and Kimberly Klotz
University of Central Arkansas
Graduate School, ITEC Program
Kimberly Klotz
 Introduction information
Kimberly McKee
 Bachelor of Arts „11 (English, Writing, Journalism)
 Master of Science „13 (Instructional
Technology/Distance Education)
 17 years of technical writing experience for a
technology company
 Grant writing contractor
 48 hours of Project Management professional
development
 Employed in the Division of Outreach and
Community Engagement, University of Central
Arkansas
Project Management Institute (PMI)
http://www.pmi.org
“PMI is one of the world‟s largest not-for-profit
membership associations for the project management
profession, with more than 650,000 members and
credential holders in more than 185 countries.” ~ PMID
PMI Offers Two Certification Levels:
Project Management Professional (PMP)
Certified Associate in Project
Management (CAPM) – Entry Level
Certification
Project Management
Certification Requirements
1. Bachelor‟s degree
2. 3 years of Project Management
experience
3. 4500 hours of leading projects
4. 35 hours of Project Management
education
5. Pass the test
OR
1. High school degree
2. 5 years of Project Management
experience
3. 7500 hours of leading projects
4. 35 hours of Project Management
education
5. Pass the test
1. High school diploma or equivalent
2. 1500 hours of Project Management
experience
3. Pass the test
OR
1. High school diploma or equivalent
2. 23 hours of Project Management
instruction
3. Pass the test
Project Management
Professional (PMP)
Certified Associate
in Project Management (CAPM)
What is Project Management?
 The application of knowledge, skills,
tools and techniques to project
activities to meet the project
requirements. (PMI)
 To determine project success, we
must also include the client. (Meredith & Mantel)
Applying Project Management principles
increases the success of a project.
Project Management
Defined as Objectives
Cost
Schedule
Specifications
Expectations of the Client
Meredith & Mantel
What is a project?
 Developed to achieve the purposes and goals of an
organization, institution or business.
 Purpose and goals are defined by key stakeholders (those
who have a share or interest of an organization, institution or
business).
 Initiatives to increase organizational effectiveness or
efficiency (such as incorporating new technologies and
updating/improving processes).
 Major activities outside the normal work of an organization‟s
department or functional units or major activities that cross
functional boundaries.
Project Characteristics
 Temporary – defined beginning and end
 Create a product, service or result that is
unique
Who can manage a project?
 Outside contractors
 Internal group in a Project Management Office
(PMO)
 Internal team
 Instructional Designer
Key Skills of the Project
Manager
 Develops a plan to meet project goals
 Monitors plan to ensure project stays on track
 Energizes the team around the success of the
project
 Maintains organization
 Establishes priorities
 Communicates clear goals & expectations
A Project Manager is
goal directed and milestone
oriented!
Project Management
& ADDIE Instructional Design Model
 Training need
 Learner
 Setting
 Task and content
 Objectives
 Test development
 Sequencing
 Learning strategy
selection
Analyze Design
Project Management
& ADDIE Instructional Design Model
 Prepare materials
 Develop manuals
 Test prototype
 Roll out initiative
Develop Implement
Evaluate
 Measure learning outcomes throughout the
course
 Generate and analyze evaluation reports Cox
ADDIE: Analyze
Initiating Phase:
 Recognizes a project or the next phase of an
existing project
 Recognizes that resources should be committed
to the project
Project Management Activities:
 Conduct Needs Analysis
 Develop Project Charter
 Identify stakeholders
Step 1: Conduct Needs
Analysis
 Feasibility study to determine performance
gaps at the individual and business levels
 Presents alternatives and possible solutions
 Prepared by the designer, team, outside
agency
 Approved by the leadership
How to Conduct a Needs
Analysis
 Answers Who, What,
when, where, why, how
questions
 Locates the root cause of
the performance gap
 Compares what is
expected to what is
actually being achieved
 Understands the learner
(job experiences,
motivation, aptitude,
 Conduct a survey
 Walk thru current processes
 Talk to customers, if possible and
needed
 Review previous training efforts
 Review sales records and
customer feedback forums
 Conduct interviews
 Facilitate focus groups
 Facilitate workshop sessions
 Conduct group brainstorming
 Observations
 Prototype – working model to
obtain feedback before
proceeding with project
REPORT OVERVIEW HOW?
Needs Analysis Format
1. Job, task and content analysis constructed around
the learning objectives
2. Identification of the performance gap
3. Proposed training content
4. Benefit of the training
5. Evaluation measures linked to the learning
objectives
6. Time required
7. Expected performance measured against actual
performance
Step 2: Develop a Project
Charter
 Provides structure to the Project Plan
 Justifies the project
 Documents the need being addressed
 Includes a description of the project
 Documents proposed result of the project
 Includes input from key stakeholders
 Leadership responsible for obtaining sign-off
by the project sponsor (person financing the
project), senior management, key stakeholders
Project Charter Format
1. Purpose
2. Description of work
3. Business objectives
4. In-scope deliverables (what project includes)
5. Roles and responsibilities
6. Approvals
NOTE: The Project Charter Report does not include out-
of-scope deliverables. This includes: project success,
milestones, major known risks, assumptions,
constraints, external dependencies, summary budget
and types of vendor assistance.
Stakeholders
 Includes practitioners or groups of people with
specialized knowledge or skills in a particular
area
 Interests should be considered throughout the
project Document for each
Stakeholder:
 Role
 Department
 Interest
 Knowledge level
 Expectation
 Level of influence
ADDIE: Design
 Objectives specification
 Test design
 Sequencing
 Learning Strategy Selection
ADDIE: Design Phase
 Develop Project
Management Plan
 Collect requirements
 Define scope
 Create work
breakdown structure
 Define activities
 Sequence activities
 Estimate resources
 Estimate duration
 Develop schedule
 Estimate costs and
budget
 Develop Quality
Management Plan
 Develop Human
Resources Plan
 Develop Risk
Management Plan
 Develop Procurement
Plan
Project Management Activities
Step 3: Develop Design
Document
 Outlines the framework of the plan
 Provides high-level overview of the product
content and how it will be treated
 Enables key stakeholders to validate the
program‟s objectives, architecture, content and
concepts before development
 Select learning strategies (learning styles and
adult learning principles)
Design Document Format
(3-column report)
Product
information,
concepts and
criteria to be
covered in the
respective
modules
Learning
Objectives
Key Points
Content/Concept
 Describe what
the learner is
expected to
achieve when
performing the
task
 Task statement
 Conditions
under which the
task is
performed
 Standard to
describe how
well task must
be performed
Process and
Activity
 Summary of the types
of learning activities
that will be completed
in the respective
modules
 Instructions used to
measure learning
through the training
program including
criteria, review and
post-course follow-up
 Describe how
presentation and
application methods
are distributed
throughout the
learning program
Test Methods
 Assess if the
objective is
achieved during
training
 Test may be
performance or
nonperformance
(knowledge only)
 Administer at the end
of each sub-task
based on task
analysis
 Measure to determine
the extent to which
subtasks are learned
 Can be performance
or nonperformance
based
Criterion Review
Test Methods
 Activities performed
to ensure that on-the-
job performance
objectives are
achieved
 Success determined
based on the extent
learner‟s activities
during training mimic
performance required
on the job
Presentation:
 Lecture, discussion
demonstration
Application:
 Practice exercise,
simulation, peer
review, role play,
case study, game,
feedback
Instructional Methods Post Course Follow Up
Step 4: Develop Project Plan
 Overall approach used to plan and manage a project
 Consists of subsidiary plans that detail how specific areas of the
project will be addressed
 Documents cost, time, quality, risk, and resources to complete the
project
Input:
 Project charter
 Process outputs that will be used for the project
 Environmental factors outside the organization
 Specific information about what may influence success,
organizational policies, guidelines, procedures, plans, and/or
standards for conducting work
 Stakeholder input, if skills and knowledge warrant
Components of the Project Plan
 Project Scope Statement
 Work Breakdown Structure
 Schedule Management
 Project Resource Management
 Issues Management
 Change Management
 Quality Management
 Human Resource Management
 Procurement Management
40% of time allocated to complete the project should be spent in planning
Size and complexity of project determines the processes to be included
Project Scope Statement
 Documents initial planning efforts for the
project
 Used to reach agreement among managers,
stakeholders and teams before resources are
allocated
Project Scope Format
1. Project purpose and justification
2. Product description
3. Business objectives
4. Project description (Includes: deliverables
breakdown. Do not include: completion criteria,
external dependencies, assumptions, constraints.)
5. Project milestones and target dates
6. Project approach (describes the plans included,
scheduled meetings, scheduled status reports,
issues management, change management,
communications plan, procurement plan, resource
management)
7. Authorizations
8. Version history
Work Breakdown Structure
(WBS)
 Comprehensive review of the project scope
 Subdivides major project deliverables and project work into
smaller, more management components called work
packages
 The lowest level tasks should have durations between 2
and 22 days and effort should not take more than one
person more than one week to complete
Work Breakdown Structure (WBS)
Input:
 Project scope statement
 Organizational policies, guidelines, procedures, plans
and or standards for conducting work
 Activity Lists (outlines all the scheduled activities to be
performed for the project within the scope of work
description of each activity and identification code or
number)
 Activity Attributes (characteristics of the activities)
 Milestone Lists (major accomplishments that signal
completion of a major deliverable)
 Requirements documentation that describe the
connection between individual requirements and the
business need for the project
Work Breakdown Structure (WBS)
Output:
 WBS in deliverables
 WBS dictionary that includes details for work
attached to each component, milestones, person
responsible, etc.
Scope Baseline:
 Approved project scope statement
 WBS, and WBS dictionary
 Updates to project documents to track change
requests that result from the WBS
WBS Steps to
Define Project Deliverables
1. Define scheduled activities to complete
project
2. Define tasks for scheduled activities
3. Sequence activities and tasks
4. Identify related dependencies
5. Estimate resources needed/available
6. Estimate duration resources will be required
7. Define milestones and expected target dates
8. Document details for the WBS dictionary
WBS Sequencing Methods
Precedence Diagramming Method
 Finish-to-start (FS): predecessor activity must
finish before successor activity can start
 Start-to-finish (SF): predecessor activity must
start before the successor activity can finish
 Finish-to-finish (FF): predecessor activity must
finish before the successor activity finishes
 Start-to-finish (SS): predecessor activity must
start before the successor activity can start
WBS Sequencing Methods
Dependency Determination
 Mandatory dependencies: inherent to the nature
of the work being done
 Discretionary dependencies: established based
on best practices within a particular industry or
aspect of the project where an unusual sequence
is desired
Appling Leads and Lags
 Lags delay successor activities and require time
to be added to start or finish date. Leads speed up
successor activity and require time to be taken off
either start or finish date of scheduled activity.
Analyzing activity sequences, duration,
resource requirements and schedule
constraints to create the project schedule.
Approved schedule becomes the baseline
for the remainder of the project.
Project progress is monitored and tracked
against the baseline, which determines if
the project is on track.
Schedule Management
Input:
 Project scope statement
 Activity list
 Activity attributes (characteristics of activity, assumptions,
constraints)
 Diagram of project activities and dependencies
 Activity resource requirements
 Resource calendars
 Activity duration estimates
Output:
 Project schedule
 Schedule data
 Schedule baseline
 Project document updates
Schedule Management
Schedule Management
Scheduling Methods
 Schedule Network Analysis
Calculate early and late start dates, and early and late
finish dates for project activities.
 Critical-Path Method
Identifies tasks that must be completed on time for the
project to be completed by the end date. This data
keeps project on track.
 Schedule Compression
Using mathematical calculations to shorten the
schedule without changing the scope. Allows related
activities to be accomplished sooner than estimated.
 What-if Scenario Analysis
Series of what if questions to present activity
assumptions to determine project duration.
Schedule Management
Scheduling Methods
 Resource Leveling
Under-allocated resources can be assigned to
multiple tasks.
 Critical-Chain Method
Schedule high risk tasks early in project so
problems are identified and addressed as
soon as possible.
 Applying Leads and Lags
Start and finish dates are adjusted.
 Automated Scheduling Tools
Speeds up scheduling process based on data
input.
Cost Estimates
Cost of the resources needed to complete project
activities
Input:
 Scope statement
 Work breakdown structure
 Defined activities
 Sequenced activities
 Resource estimates
 Schedule
 Risks
Output:
 Cost baseline
Project Resource Management
Issues Management
A log to document the issue, the owner,
resolution and status.
Includes how issues will be:
 Tracked
 Assigned
 Prioritized
 Resolved
 Communicated
Change Management
Log to documents how requests for changes will
be managed, reviewed, and tracked.
 Will all change requests be reviewed to
determine possible alternatives and costs?
 Who will approve changes?
Quality Management
 Identifies the quality standards adopted for the
project
 Describes how the quality will be implemented
and managed
Input:
 Customer definition of quality
 Overview of schedule, cost, scope
 Quality assurance activities (testing, audits,
reviews)
 Measurements (within scope, budget, schedule)
Output:
 Quality Management Plan
Human Resource Management
 Process for organizing and managing the team
 Size of team influenced by duration of the project
 Input:
 Factors outside the project that influence project
success
 Organizational policies, guidelines, procedures,
plans and/or standards for conducting work
 Activity resource requirements
 Output:
 Human Resource Plan that documents roles,
responsibilities and reporting relationships
Communication Plan
 Processes required to ensure timely and appropriate
collection, retrieval and dissemination of project
information
 Ensures that stakeholder needs are met
Input:
 Factors outside the project with significant influence
 Organizational policies, guidelines, procedures, plans
and standards for conducting work
 Project Charter
 Procurement documents
Output:
 Communication Plan
Communication Plan Format
1. Project purpose
2. Business need
3. Communication principles
(ensure consistency in messages and tone in
communication)
4. Communication objectives
5. Target audience
6. Key messages (who, what, when, where, why, how)
7. Change implications (impact of the organizational
changes as a result of the project)
8. Challenges and opportunities (factors that help or
hinder – past situations, rumors, trust, etc.)
9. Sign off
Risk Management Plan
 Processes necessary to increase the probability and
impact of positive events and decrease probability and
impact of negative events
Input:
 Factors outside of the project that influence success
 Organizational policies, guidelines, procedures, plans
and/or standards for conducting work
 Scope statement
 Cost Management plan
 Schedule Management plan
 Communications Management plan
Output:
 Risk Management plan
Risk Management Plan
Template
1. Risk identification (based on discussions with key stakeholders)
2. Risk categorization
3. Risk probability and impact assessment
4. Risk prioritization
5. Risk response planning
6. Risk management strategy
7. Risk monitoring (build reviews into project schedule)
8. Risk control
9. Assumptions with significant impact on project risk
10. Roles and responsibilities unique to the risk function
11. Risk management milestones
12. Risk rating score technique
13. Risk thresholds (high, medium, low – based on impact and probability)
14. Risk communication
15. Risk tracking process
16. Sign off
1 Risk identification (based on discussions with key stakeholders)
Procurement Management
 Process of documenting project purchasing decisions, specifying the
approach and identifying potential sellers.
 Identifies project needs that must be met by purchasing products, services
or results outside the organization
Input:
 Factors outside of the project that impact success
 Organizational policies, guidelines, plans and/or standards for conducting
work
 Scope baseline
 Requirements documentation
 Teaming agreements
 Risk information
 Activity-resource requirements
 Project schedule
 Activity cost estimates
 Cost baseline
Output:
 Procurement Management plan
Procurement Management Plan
Template
1. Procurement statement (products or services being
considered)
2. Estimate cost
3. Vendor selection (RFI/RFP/etc.)
4. Procurement definition (what items will be procured
under what conditions)
5. Selection process criteria
6. Procurement team with contact information and roles
7. Contract type and actions required to initiate
8. Standards for each contract
9. Vendor management (steps to ensure everything
received)
10. Sign off
ADDIE:
Development and Implementation
 Objectives specification
 Test design
 Sequencing
 Learning Strategy Selection
Communication Process
Reviewing Content
Validating Content
ADDIE:
Evaluate
 Direct and manage project execution
 Monitor and control project work, integrated
change control
Web 2.0 Tools for Project
Management
Overview of PM Reports Using
ADDIE
1. Needs Assessment
2. Project Charter
3. Project Design
1. Project Management
Plan
2. Scope Statement
3. Work Breakdown
Structure
4. Schedule
5. Quality Management
Plan
6. Human Resources
Plan
7. Risk Management Plan
8. Procurement Plan
Phase 1: Analyze Phase 2: Design
Overview of PM Reports Using
ADDIE
Phase 3: Develop Phase 4: Implement
Overview of PM Reports Using
ADDIE
Phase 5: Execute
References

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Project management for instructional designers

  • 1. PROJECT MANAGEMENT FOR INSTRUCTIONAL DESIGNERS Presented by: Kimberly McKee and Kimberly Klotz University of Central Arkansas Graduate School, ITEC Program
  • 3. Kimberly McKee  Bachelor of Arts „11 (English, Writing, Journalism)  Master of Science „13 (Instructional Technology/Distance Education)  17 years of technical writing experience for a technology company  Grant writing contractor  48 hours of Project Management professional development  Employed in the Division of Outreach and Community Engagement, University of Central Arkansas
  • 4. Project Management Institute (PMI) http://www.pmi.org “PMI is one of the world‟s largest not-for-profit membership associations for the project management profession, with more than 650,000 members and credential holders in more than 185 countries.” ~ PMID PMI Offers Two Certification Levels: Project Management Professional (PMP) Certified Associate in Project Management (CAPM) – Entry Level Certification
  • 5. Project Management Certification Requirements 1. Bachelor‟s degree 2. 3 years of Project Management experience 3. 4500 hours of leading projects 4. 35 hours of Project Management education 5. Pass the test OR 1. High school degree 2. 5 years of Project Management experience 3. 7500 hours of leading projects 4. 35 hours of Project Management education 5. Pass the test 1. High school diploma or equivalent 2. 1500 hours of Project Management experience 3. Pass the test OR 1. High school diploma or equivalent 2. 23 hours of Project Management instruction 3. Pass the test Project Management Professional (PMP) Certified Associate in Project Management (CAPM)
  • 6. What is Project Management?  The application of knowledge, skills, tools and techniques to project activities to meet the project requirements. (PMI)  To determine project success, we must also include the client. (Meredith & Mantel) Applying Project Management principles increases the success of a project.
  • 7. Project Management Defined as Objectives Cost Schedule Specifications Expectations of the Client Meredith & Mantel
  • 8. What is a project?  Developed to achieve the purposes and goals of an organization, institution or business.  Purpose and goals are defined by key stakeholders (those who have a share or interest of an organization, institution or business).  Initiatives to increase organizational effectiveness or efficiency (such as incorporating new technologies and updating/improving processes).  Major activities outside the normal work of an organization‟s department or functional units or major activities that cross functional boundaries.
  • 9. Project Characteristics  Temporary – defined beginning and end  Create a product, service or result that is unique
  • 10. Who can manage a project?  Outside contractors  Internal group in a Project Management Office (PMO)  Internal team  Instructional Designer
  • 11. Key Skills of the Project Manager  Develops a plan to meet project goals  Monitors plan to ensure project stays on track  Energizes the team around the success of the project  Maintains organization  Establishes priorities  Communicates clear goals & expectations A Project Manager is goal directed and milestone oriented!
  • 12. Project Management & ADDIE Instructional Design Model  Training need  Learner  Setting  Task and content  Objectives  Test development  Sequencing  Learning strategy selection Analyze Design
  • 13. Project Management & ADDIE Instructional Design Model  Prepare materials  Develop manuals  Test prototype  Roll out initiative Develop Implement Evaluate  Measure learning outcomes throughout the course  Generate and analyze evaluation reports Cox
  • 14. ADDIE: Analyze Initiating Phase:  Recognizes a project or the next phase of an existing project  Recognizes that resources should be committed to the project Project Management Activities:  Conduct Needs Analysis  Develop Project Charter  Identify stakeholders
  • 15. Step 1: Conduct Needs Analysis  Feasibility study to determine performance gaps at the individual and business levels  Presents alternatives and possible solutions  Prepared by the designer, team, outside agency  Approved by the leadership
  • 16. How to Conduct a Needs Analysis  Answers Who, What, when, where, why, how questions  Locates the root cause of the performance gap  Compares what is expected to what is actually being achieved  Understands the learner (job experiences, motivation, aptitude,  Conduct a survey  Walk thru current processes  Talk to customers, if possible and needed  Review previous training efforts  Review sales records and customer feedback forums  Conduct interviews  Facilitate focus groups  Facilitate workshop sessions  Conduct group brainstorming  Observations  Prototype – working model to obtain feedback before proceeding with project REPORT OVERVIEW HOW?
  • 17. Needs Analysis Format 1. Job, task and content analysis constructed around the learning objectives 2. Identification of the performance gap 3. Proposed training content 4. Benefit of the training 5. Evaluation measures linked to the learning objectives 6. Time required 7. Expected performance measured against actual performance
  • 18. Step 2: Develop a Project Charter  Provides structure to the Project Plan  Justifies the project  Documents the need being addressed  Includes a description of the project  Documents proposed result of the project  Includes input from key stakeholders  Leadership responsible for obtaining sign-off by the project sponsor (person financing the project), senior management, key stakeholders
  • 19. Project Charter Format 1. Purpose 2. Description of work 3. Business objectives 4. In-scope deliverables (what project includes) 5. Roles and responsibilities 6. Approvals NOTE: The Project Charter Report does not include out- of-scope deliverables. This includes: project success, milestones, major known risks, assumptions, constraints, external dependencies, summary budget and types of vendor assistance.
  • 20. Stakeholders  Includes practitioners or groups of people with specialized knowledge or skills in a particular area  Interests should be considered throughout the project Document for each Stakeholder:  Role  Department  Interest  Knowledge level  Expectation  Level of influence
  • 21. ADDIE: Design  Objectives specification  Test design  Sequencing  Learning Strategy Selection
  • 22. ADDIE: Design Phase  Develop Project Management Plan  Collect requirements  Define scope  Create work breakdown structure  Define activities  Sequence activities  Estimate resources  Estimate duration  Develop schedule  Estimate costs and budget  Develop Quality Management Plan  Develop Human Resources Plan  Develop Risk Management Plan  Develop Procurement Plan Project Management Activities
  • 23. Step 3: Develop Design Document  Outlines the framework of the plan  Provides high-level overview of the product content and how it will be treated  Enables key stakeholders to validate the program‟s objectives, architecture, content and concepts before development  Select learning strategies (learning styles and adult learning principles)
  • 24. Design Document Format (3-column report) Product information, concepts and criteria to be covered in the respective modules Learning Objectives Key Points Content/Concept  Describe what the learner is expected to achieve when performing the task  Task statement  Conditions under which the task is performed  Standard to describe how well task must be performed Process and Activity  Summary of the types of learning activities that will be completed in the respective modules  Instructions used to measure learning through the training program including criteria, review and post-course follow-up  Describe how presentation and application methods are distributed throughout the learning program
  • 25. Test Methods  Assess if the objective is achieved during training  Test may be performance or nonperformance (knowledge only)  Administer at the end of each sub-task based on task analysis  Measure to determine the extent to which subtasks are learned  Can be performance or nonperformance based Criterion Review
  • 26. Test Methods  Activities performed to ensure that on-the- job performance objectives are achieved  Success determined based on the extent learner‟s activities during training mimic performance required on the job Presentation:  Lecture, discussion demonstration Application:  Practice exercise, simulation, peer review, role play, case study, game, feedback Instructional Methods Post Course Follow Up
  • 27. Step 4: Develop Project Plan  Overall approach used to plan and manage a project  Consists of subsidiary plans that detail how specific areas of the project will be addressed  Documents cost, time, quality, risk, and resources to complete the project Input:  Project charter  Process outputs that will be used for the project  Environmental factors outside the organization  Specific information about what may influence success, organizational policies, guidelines, procedures, plans, and/or standards for conducting work  Stakeholder input, if skills and knowledge warrant
  • 28. Components of the Project Plan  Project Scope Statement  Work Breakdown Structure  Schedule Management  Project Resource Management  Issues Management  Change Management  Quality Management  Human Resource Management  Procurement Management 40% of time allocated to complete the project should be spent in planning Size and complexity of project determines the processes to be included
  • 29. Project Scope Statement  Documents initial planning efforts for the project  Used to reach agreement among managers, stakeholders and teams before resources are allocated
  • 30. Project Scope Format 1. Project purpose and justification 2. Product description 3. Business objectives 4. Project description (Includes: deliverables breakdown. Do not include: completion criteria, external dependencies, assumptions, constraints.) 5. Project milestones and target dates 6. Project approach (describes the plans included, scheduled meetings, scheduled status reports, issues management, change management, communications plan, procurement plan, resource management) 7. Authorizations 8. Version history
  • 31. Work Breakdown Structure (WBS)  Comprehensive review of the project scope  Subdivides major project deliverables and project work into smaller, more management components called work packages  The lowest level tasks should have durations between 2 and 22 days and effort should not take more than one person more than one week to complete
  • 32. Work Breakdown Structure (WBS) Input:  Project scope statement  Organizational policies, guidelines, procedures, plans and or standards for conducting work  Activity Lists (outlines all the scheduled activities to be performed for the project within the scope of work description of each activity and identification code or number)  Activity Attributes (characteristics of the activities)  Milestone Lists (major accomplishments that signal completion of a major deliverable)  Requirements documentation that describe the connection between individual requirements and the business need for the project
  • 33. Work Breakdown Structure (WBS) Output:  WBS in deliverables  WBS dictionary that includes details for work attached to each component, milestones, person responsible, etc. Scope Baseline:  Approved project scope statement  WBS, and WBS dictionary  Updates to project documents to track change requests that result from the WBS
  • 34. WBS Steps to Define Project Deliverables 1. Define scheduled activities to complete project 2. Define tasks for scheduled activities 3. Sequence activities and tasks 4. Identify related dependencies 5. Estimate resources needed/available 6. Estimate duration resources will be required 7. Define milestones and expected target dates 8. Document details for the WBS dictionary
  • 35. WBS Sequencing Methods Precedence Diagramming Method  Finish-to-start (FS): predecessor activity must finish before successor activity can start  Start-to-finish (SF): predecessor activity must start before the successor activity can finish  Finish-to-finish (FF): predecessor activity must finish before the successor activity finishes  Start-to-finish (SS): predecessor activity must start before the successor activity can start
  • 36. WBS Sequencing Methods Dependency Determination  Mandatory dependencies: inherent to the nature of the work being done  Discretionary dependencies: established based on best practices within a particular industry or aspect of the project where an unusual sequence is desired Appling Leads and Lags  Lags delay successor activities and require time to be added to start or finish date. Leads speed up successor activity and require time to be taken off either start or finish date of scheduled activity.
  • 37. Analyzing activity sequences, duration, resource requirements and schedule constraints to create the project schedule. Approved schedule becomes the baseline for the remainder of the project. Project progress is monitored and tracked against the baseline, which determines if the project is on track. Schedule Management
  • 38. Input:  Project scope statement  Activity list  Activity attributes (characteristics of activity, assumptions, constraints)  Diagram of project activities and dependencies  Activity resource requirements  Resource calendars  Activity duration estimates Output:  Project schedule  Schedule data  Schedule baseline  Project document updates Schedule Management
  • 39. Schedule Management Scheduling Methods  Schedule Network Analysis Calculate early and late start dates, and early and late finish dates for project activities.  Critical-Path Method Identifies tasks that must be completed on time for the project to be completed by the end date. This data keeps project on track.  Schedule Compression Using mathematical calculations to shorten the schedule without changing the scope. Allows related activities to be accomplished sooner than estimated.  What-if Scenario Analysis Series of what if questions to present activity assumptions to determine project duration.
  • 40. Schedule Management Scheduling Methods  Resource Leveling Under-allocated resources can be assigned to multiple tasks.  Critical-Chain Method Schedule high risk tasks early in project so problems are identified and addressed as soon as possible.  Applying Leads and Lags Start and finish dates are adjusted.  Automated Scheduling Tools Speeds up scheduling process based on data input.
  • 41. Cost Estimates Cost of the resources needed to complete project activities Input:  Scope statement  Work breakdown structure  Defined activities  Sequenced activities  Resource estimates  Schedule  Risks Output:  Cost baseline
  • 43. Issues Management A log to document the issue, the owner, resolution and status. Includes how issues will be:  Tracked  Assigned  Prioritized  Resolved  Communicated
  • 44. Change Management Log to documents how requests for changes will be managed, reviewed, and tracked.  Will all change requests be reviewed to determine possible alternatives and costs?  Who will approve changes?
  • 45. Quality Management  Identifies the quality standards adopted for the project  Describes how the quality will be implemented and managed Input:  Customer definition of quality  Overview of schedule, cost, scope  Quality assurance activities (testing, audits, reviews)  Measurements (within scope, budget, schedule) Output:  Quality Management Plan
  • 46. Human Resource Management  Process for organizing and managing the team  Size of team influenced by duration of the project  Input:  Factors outside the project that influence project success  Organizational policies, guidelines, procedures, plans and/or standards for conducting work  Activity resource requirements  Output:  Human Resource Plan that documents roles, responsibilities and reporting relationships
  • 47. Communication Plan  Processes required to ensure timely and appropriate collection, retrieval and dissemination of project information  Ensures that stakeholder needs are met Input:  Factors outside the project with significant influence  Organizational policies, guidelines, procedures, plans and standards for conducting work  Project Charter  Procurement documents Output:  Communication Plan
  • 48. Communication Plan Format 1. Project purpose 2. Business need 3. Communication principles (ensure consistency in messages and tone in communication) 4. Communication objectives 5. Target audience 6. Key messages (who, what, when, where, why, how) 7. Change implications (impact of the organizational changes as a result of the project) 8. Challenges and opportunities (factors that help or hinder – past situations, rumors, trust, etc.) 9. Sign off
  • 49. Risk Management Plan  Processes necessary to increase the probability and impact of positive events and decrease probability and impact of negative events Input:  Factors outside of the project that influence success  Organizational policies, guidelines, procedures, plans and/or standards for conducting work  Scope statement  Cost Management plan  Schedule Management plan  Communications Management plan Output:  Risk Management plan
  • 50. Risk Management Plan Template 1. Risk identification (based on discussions with key stakeholders) 2. Risk categorization 3. Risk probability and impact assessment 4. Risk prioritization 5. Risk response planning 6. Risk management strategy 7. Risk monitoring (build reviews into project schedule) 8. Risk control 9. Assumptions with significant impact on project risk 10. Roles and responsibilities unique to the risk function 11. Risk management milestones 12. Risk rating score technique 13. Risk thresholds (high, medium, low – based on impact and probability) 14. Risk communication 15. Risk tracking process 16. Sign off
  • 51. 1 Risk identification (based on discussions with key stakeholders)
  • 52. Procurement Management  Process of documenting project purchasing decisions, specifying the approach and identifying potential sellers.  Identifies project needs that must be met by purchasing products, services or results outside the organization Input:  Factors outside of the project that impact success  Organizational policies, guidelines, plans and/or standards for conducting work  Scope baseline  Requirements documentation  Teaming agreements  Risk information  Activity-resource requirements  Project schedule  Activity cost estimates  Cost baseline Output:  Procurement Management plan
  • 53. Procurement Management Plan Template 1. Procurement statement (products or services being considered) 2. Estimate cost 3. Vendor selection (RFI/RFP/etc.) 4. Procurement definition (what items will be procured under what conditions) 5. Selection process criteria 6. Procurement team with contact information and roles 7. Contract type and actions required to initiate 8. Standards for each contract 9. Vendor management (steps to ensure everything received) 10. Sign off
  • 54. ADDIE: Development and Implementation  Objectives specification  Test design  Sequencing  Learning Strategy Selection
  • 58. ADDIE: Evaluate  Direct and manage project execution  Monitor and control project work, integrated change control
  • 59. Web 2.0 Tools for Project Management
  • 60. Overview of PM Reports Using ADDIE 1. Needs Assessment 2. Project Charter 3. Project Design 1. Project Management Plan 2. Scope Statement 3. Work Breakdown Structure 4. Schedule 5. Quality Management Plan 6. Human Resources Plan 7. Risk Management Plan 8. Procurement Plan Phase 1: Analyze Phase 2: Design
  • 61. Overview of PM Reports Using ADDIE Phase 3: Develop Phase 4: Implement
  • 62. Overview of PM Reports Using ADDIE Phase 5: Execute
  • 63.