The Targeted Assistance Program (TAP) offers English language and job skills classes to help students find employment. Students practice English while learning workplace skills and cultural behaviors. The program is for those actively seeking a job with help from an employment manager. It provides referrals to vocational programs at Montgomery College in various fields. Regular attendance and homework are required to succeed in the program.

1. Targeted Assistance Program (TAP)

2.  The TAP program offers English classes that
are related to specific jobs.
 Student practice English while learning skills
and cultural behaviors important to working
in the U.S.
 The TAP program is for students who are
currently, actively seeking employment with
help from an employment manager at IRC or
LSS.

3.  Oral Communication for the Workplace
 During the course, students will use and improve listening, speaking,
skills in order to:
▪ know the components and importance of effective workplace
communication.
▪ communicate effectively in the workplace with colleagues,
managers, and customers.
▪ participate effectively in a job interview.
▪ conduct and participate in effective group discussions and meetings.

4.  WorkKeys
 This is an independent, computer-assisted course. During the course, students will use
and improve listening, speaking, reading, and writing while improving the following
skills:
▪ Problem solving
▪ Critical Thinking
▪ Reading and using written, work-related text
▪ Applying information from workplace documents to solve problems
▪ Applying mathematical reasoning to work-related problems
▪ Setting up and performing work-related mathematical calculations
▪ Locating, synthesizing, and applying information that is presented graphically
▪ Additionally, students will learn skills and develop characteristics that are extremely
valuable in the American workplace such as:
▪ Using computers for accessing information and learning
▪ Becoming a self-directed, autonomous learner
▪ Setting and accomplishing individual goals

5.  Program consists of 3 parts :
 Classroom theory - 110 hours
 Clinical Practice – 45 hours
 CPR Training – 6 hours
 Students are licensed CNAs
upon completion.
 Students are also eligible to
take the Geriatric Nursing
Assistant’s (GNA) exam.

6. Targeted Assistance Program

7.  Students in the TAP program can be referred
by Lutheran Social Services (LSS) for non-
credit courses and/or non-credit certification
programs in Workforce Development and
Continuing Education at Montgomery College.
 Pharmacy Technician
 Phlebotomy Technician
 Automotive
Certification Training
 Building & Construction
 Computer Applications
 Child Care

8.  The TAP program is designed to provide
vocational training intended to lead to quick
employment.
 BUT…we don’t want you to be stuck in an
entry-level job.
 Moving up may require getting a degree.
 If you are interested in learning about your
opportunities in higher education, schedule a
meeting with Kim to discuss it.

9.  In order to take TAP classes,
students must:
 Be enrolled in LSS or IRC employment
services. IRC and LSS employment
managers will decide if the TAP program is
right for you.
 Attend classes regularly & complete all
homework assignments.

10.  LSS and IRC provide employment
services to all eligible refugees and
asylees. LSS works with the refugee
center to create training programs
that help clients find jobs.

11.  The following set of expectations have
been put in place to ensure that all
students have the opportunity to study
in a positive environment.

12.  Language learning takes time, hard
work, and DAILY PRACTICE!
 In recognition of this, TAP program
instructors keep strict records of
attendance.
 IRC & LSS all monitor student
attendance.

13.  All students are required to attend at
least 90% of classes. Students who
fail to meet this requirement will not
receive a certificate.
 If a student needs to miss a class, he
or she should notify the instructor and
case worker before the class if
possible.

14.  Arriving late disrupts your instructor
and other students.
 Being late is not appropriate in
American culture.
 All students are expected to be seated
and ready to work, and return from
breaks on time.

15.  Language learning cannot be done in
class alone.
 Homework is an important part of TAP
classes.

16.  TAP students are expected to
complete about two-three hours of
homework on the days they are not in
class.
 Failure to complete homework
assignments limits student success and
disrupts the flow of the class.

17.  TAP classes are regularly scheduled in
the computer labs to take advantage of
the latest language learning technology.
 The labs are a wonderful resource for
students and should be respected.
 Please don’t bring food or drinks into
the lab.

18.  Schedule an appointment with LSS or
IRC employment managers.
 Submit the referral/registration form
electronically or bring it to the RTC
main office by April 3.
 Come to class on the first day.

19.  Oral Communication for the Workplace
 Tuesdays & Thursdays, 1-3pm, April 10 - May 10.
RTC room 244
 WorkKeys
 Mondays & Wednesdays, 1-4pm, April 9 - May 9.
▪ RTC computer lab