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The Wrong Information to the Wrong Person at the Wrong Time Why Corporate Training Programs Are Not Aligned with Today’s Workforce Karl M. Kapp
Karl Kapp  Tony O’Driscoll
www.karlkapp.blogspot.com
meet   Hir O’ Winn…
an  accomplished Professional Team Player Member of the Organization Member of the Operation’s Team Slated for  Promotion
meet   Ann Tagonist…
an  accomplished Professional Team Player Member of the Organization Member of Learning and Development Organization Won Training  AWARDS
an  accomplished Professional Team Player Member of the Organization Member of Learning and Development Organization Won Training  AWARDS Numerous
They both work for…   Big Corp
Ann’s Job is to create  training E-learning Training Manuals Classroom instruction
 
 
 
 
 
 
Training Manual  (one of three)
 
 
Ann  created a great library of courses   …
Ann  Is … Frustrated Still
Hir O’ Winn…  won’t take any classes Ann  Develops
DUH!
Seven Scary  problems …
Autonomous Learner …  Where  Need  for learning arises &  Tools  available
Timing Issue …
Packaging  Problem  …
Performance  Problem  …
Routinization  Problem  …
Transfer  Problem  …
Value  Problem  …
I am frustrated
So am I.
 
“ Schooling has confused us into thinking learning was equivalent to pouring content into people’s heads. It’s more practical to think of learning as optimizing our networks.”   Jay Cross, Author Informal Learning
NETWORKS
 
 
Immersive Collaboration …
Dis-Integration of Content
 
Self Serve  Model  …
Hir Learns  When and how she wants and gets  Promoted…
Ann Tagonist…  Becomes  CLO
Images Courtesy of iStockphoto.com and MS Online Clip Art
Questions/More Information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Training

Notas del editor

  1. The packaging problem has two core issues: The format of a “course” is not aligned with the needs of today’s time-starved workforce and courses tend to be organized around topics as opposed to tasks.
  2. Studies suggest that lack of skill or knowledge typically accounts for only 10% of enterprise performance issues.