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A Practical Guide to Social Media




                           Website www.reddmarketing.co.uk
                           Email leigh@reddmarketing.co.uk
                                         Call 07746 249132
                                       Skype leighhopwood
                   LinkedIn /leighhopwood or /reddmarketing
                  Twitter @leighhopwood or @reddmarketing
                                   Facebook ReddMarketing
Why it matters to us…
   • 69% of B2B buyers use social networks “primarily for business
     networking and development.”*1
   • 90% of B2B companies are using LinkedIn or Facebook*2
   • 88% of B2B companies have a Twitter presence; 77% display a LinkedIn
     page*3
   • 21% of B2B companies can consistently demonstrate ROI from social
     media investment*4
   • 46% of companies using Twitter, LinkedIn, Facebook or a company blog
     acquired a customer from that channel in 2010*5




*1Source: KnowledgeStorm
*2,3,4Source: B2B Marketing Social Media Benchmarking Report 2011
*5Source: HubSpot’s The State of Inbound Marketing 2010
Why it matters to us…
Why it matters to us…
•   Direct interaction with your target audience
•   Potential to build your network and beneficial relationships
•   Real time delivery of communications
•   Message amplification
•   Opportunity for a B2B company to be humanised

• Your business can win business, improve customer
  relations, improve brand reputation, increase operational
  efficiencies...
Winning formula

                               Quality
                               Network




        Measure                                   Quality
       and Tweak                                  Content

                             Profitable
                            Relationships




              Personality                Consistency
Tips for Blog Writing
•   Blog 1-2 times per week
•   300-500 words
•   Educational – no sales pitches
•   Easy to read
•   Don’t waffle – but bring out personality
•   Attribute blog posts to different people/experts
•   Make your blog keyword rich
•   Use questions
Tips for Tweeting
•   Make the bio simple and clear
•   Tweet regularly – at least twice a day
•   Direct people to your website using short URLs
•   Write 3-5 tweets for each URL
•   Schedule your tweets using Hootsuite or Tweetdeck
•   Use a hashtag to focus content around an event, a business
    challenge or solution/service area
Tips for LinkedIn
•   Be there – individuals and companies!
•   Use keywords in descriptions
•   Ensure marketing messages are the same as other channels
•   Link your business page to other social media sites eg
    YouTube
•   Ensure your senior management and experts are listed
•   Enhance all individual profiles and encourage them to
    actively update their status and take part in group
    discussions
•   Join groups
•   Create a group – company or business challenge
•   Network – send personalised messages
Tips for YouTube
• Each video should have a reason
• One message per video clip
• Short – 30 seconds to 3 minutes ideally
• Take advantage of filming opportunities – one film broken
  down into small clips
• Film production in-house or outsource?
• Share your content – Twitter, LinkedIn, Blog, email, website
• Plan continual production of video – not just one off’s
Tips for Facebook
•   Keep it simple, but plan for future development
•   Create a business page
•   Post content summaries
•   Drive visitors back to your website
•   Make compelling content only available to those that Like
    your page
&

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A practical guide to social media

  • 1. A Practical Guide to Social Media Website www.reddmarketing.co.uk Email leigh@reddmarketing.co.uk Call 07746 249132 Skype leighhopwood LinkedIn /leighhopwood or /reddmarketing Twitter @leighhopwood or @reddmarketing Facebook ReddMarketing
  • 2. Why it matters to us… • 69% of B2B buyers use social networks “primarily for business networking and development.”*1 • 90% of B2B companies are using LinkedIn or Facebook*2 • 88% of B2B companies have a Twitter presence; 77% display a LinkedIn page*3 • 21% of B2B companies can consistently demonstrate ROI from social media investment*4 • 46% of companies using Twitter, LinkedIn, Facebook or a company blog acquired a customer from that channel in 2010*5 *1Source: KnowledgeStorm *2,3,4Source: B2B Marketing Social Media Benchmarking Report 2011 *5Source: HubSpot’s The State of Inbound Marketing 2010
  • 3. Why it matters to us…
  • 4. Why it matters to us… • Direct interaction with your target audience • Potential to build your network and beneficial relationships • Real time delivery of communications • Message amplification • Opportunity for a B2B company to be humanised • Your business can win business, improve customer relations, improve brand reputation, increase operational efficiencies...
  • 5. Winning formula Quality Network Measure Quality and Tweak Content Profitable Relationships Personality Consistency
  • 6. Tips for Blog Writing • Blog 1-2 times per week • 300-500 words • Educational – no sales pitches • Easy to read • Don’t waffle – but bring out personality • Attribute blog posts to different people/experts • Make your blog keyword rich • Use questions
  • 7. Tips for Tweeting • Make the bio simple and clear • Tweet regularly – at least twice a day • Direct people to your website using short URLs • Write 3-5 tweets for each URL • Schedule your tweets using Hootsuite or Tweetdeck • Use a hashtag to focus content around an event, a business challenge or solution/service area
  • 8. Tips for LinkedIn • Be there – individuals and companies! • Use keywords in descriptions • Ensure marketing messages are the same as other channels • Link your business page to other social media sites eg YouTube • Ensure your senior management and experts are listed • Enhance all individual profiles and encourage them to actively update their status and take part in group discussions • Join groups • Create a group – company or business challenge • Network – send personalised messages
  • 9. Tips for YouTube • Each video should have a reason • One message per video clip • Short – 30 seconds to 3 minutes ideally • Take advantage of filming opportunities – one film broken down into small clips • Film production in-house or outsource? • Share your content – Twitter, LinkedIn, Blog, email, website • Plan continual production of video – not just one off’s
  • 10. Tips for Facebook • Keep it simple, but plan for future development • Create a business page • Post content summaries • Drive visitors back to your website • Make compelling content only available to those that Like your page
  • 11. &