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No matter what the number of subscribers and application scope,
mobile payment service has been mature in Japan, South Korea
and
Europe. With aggressive promotion of 3G services in China, mobile
payment service has evolved from its infancy into growth period. In
2009, the number of mobile payment users in China registered 108
million with a rise of 25.6% from a year earlier, and it is expected
that
the number will be 147 million in 2010.
Given the enormous potentials of mobile payment market,
ResearchInChina and www.1diaocha.com cooperated to conduct a
survey on mobile payment network in August 2010. In the survey,
there were 600 respondents most of whom were at the age of 20-
50,
men accounted for 50.7% and women 49.3%. The survey mainly
covered Shanghai, Shenzhen, Beijing, Guangzhou, Chengdu and
other 18 cities. The respondents were national civil servants,
teachers, military personnel, corporate executives, general staff,
sole
proprietors, blue-collar workers and students, with the monthly
China Mobile Payment Survey Report,
2010
In regard to the reason for not using mobile payment, according to the result of the survey,68.9% of the
respondents worried about security. Security was the issue that consumers were most concerned about. 36.2% of the
surveyed said they did not know well about mobile payment, 22.3% felt that it was inconvenient to subscribe mobile
payment service, 17.9% thought that it was not easy to operate, 16.0% said their mobile phones did not support the
function, 14.2% thought that the cost was high. Therefore, the promotion of mobile payment should base on good
security measures which can resolve potential safety problems, excellent publicity, and simplified mobile payment
methods which make subscribers experience the convenience of mobile payment.
Reasons for Subscribers Not Using Mobile Payment
Source: ResearchInChina; www.1diaocha.com
In respect of subscription methods of mobile payment acceptable to subscribers, according to the result of the survey,
58.2% of the respondents preferred to subscribe the service in banks, 20.4% would like buy SD cards or mounting,
15.1% changed SIM cards, and only 6.3% wanted to replace cell phones. It can be drawn from above that subscribers
prefer the most convenient method. On the other hand, the low-to-high proportion represents the cost from the high to
the low. Subscribers are unwilling to pay additional cost when they subscribe mobile payment service. This shows that
NFC mobile phones with mobile payment function are the cell phones that subscribers dislike most when they wish to
subscribe mobile payment service. But now, consumers replace their cell phones frequently. If having been implanted
with NFC feature at factories, there will be a certain market space for subscribing mobile payment service by changing
phones.
Subscription Methods of Mobile Payment that Subscribers Can Accept
Source: ResearchInChina; www.1diaocha.com
Concerning the implementation methods of mobile payment, according to the result of the survey, 51.4% of the
respondents rendered SMS, 29.8% dialed calls and 15.2% paid in short distance. This result is closely related with the
small population of POS machines at present initial stage. With the maturity of mobile payment in the future, the number
of POS machine will increase, and it is expected that short-distance payment will take a large percentage.
Mobile Payment Methods
Source: ResearchInChina; www.1diaocha.com
Table of Contents
• 1 Overview of Mobile Payment
• 1.1 Definition
• 1.2 Classification
• 1.2.1 By Payment Mode
• 1.2.2 By Transaction Amount
• 1.2.3 By Business Model
• 2 Business Models of Mobile Payment
• 2.1 (Relatively) Led by Operators
• 2.2 Led by Financial Institutions
• 2.3 Led by Third Party Payment Platform
• 2.4 Development Trends
• 3 Survey on Subscribers of Mobile Payment
• 3.1 Background
• 3.1.1 Age Structure
• 3.1.2 Education Structure
• 3.1.3 Income Structure
• 3.1.4 Occupational Structure
• 3.1.5 Urban Structure
• 3.2 Reasons for Not Using Mobile Payment
• 3.3 Reasons for Using Mobile Payment Before,
But Not Using It Now
• 3.4 Channels from which Subscribers Hope to Get
Information about Mobile Payment
• 3.5 Subscription Methods of Mobile Payment that
Subscribers Can Accept
• 3.6 Institutions whose Mobile Payment Services
Used by Subscribers
• 3.7 Implementation Methods of Mobile Payment
• 3.8 Banks whose Mobile Banking Services Used
by Subscribers
• 3.9 Times of Using Mobile Payment Averagely Per
Month in Recent 6 Months
• 3.10 Payment Methods of Mobile Payment Service
• 3.11 Consumption Limitation of Mobile Payment
• 3.12 Business to which Mobile Payment Is Applied
• 3.13 Advantages of Mobile Payment to Other
Payment Methods
• 3.14 Disadvantages of Mobile Payment to Other
Payment Methods
Selected Charts
• Classification of Mobile Payment
• Mobile Payment Industry Chain Directed by Mobile Operators (Independently)
• Mobile Payment Industry Chain Directed by Mobile Operators (Relatively)
• Mobile Payment Industry Chain Directed by Financial Institutions
• Mobile Payment Industry Chain Directed by Third-party Payment Platform
• Three Business Models of Mobile Payment in China
• Age Structure of Respondents
• Educational Structure of Respondents
• Income Structure of Respondents
• Occupational Structure of Respondents
• Urban Structure of Respondents
• Reasons for Not Using Mobile Payment
• Reasons for Respondents Not Using Mobile Payment by Age
• Reasons for Respondents Not Using Mobile Payment by Education Background
• Reasons for Respondents Not Using Mobile Payment by Income
• Reasons for Using Mobile Payment Before, But Not Using It Now
• Channels from which Subscribers Hope to Get Information about Mobile Payment
• Channels from which Subscribers Hope to Get Information about Mobile Payment
by Gender
• Channels from which Subscribers Hope to Get Information about Mobile Payment
from by Age
• Subscription Methods of Mobile Payment That Subscribers can Accept
• Subscription Methods of Mobile Payment that Subscribers Can Accept by Gender
• Subscription Methods of Mobile Payment that Subscribers Can Accept by
Education Background
• Institutions whose Mobile Payment Services Used by Subscribers
• Subscription Institutions and Methods of Mobile Payment by Gender of Subscribers
• Operators whose Mobile Payment Services Used by Subscribers
• Payment Methods of Mobile Payment Service
• Payment Methods of Mobile Payment Service by Education Background of
Subscribers
• Mobile Phone Replenishing Charges and Payment Methods of Mobile Payment
Service by Age of Subscribers
• Percentage of Mobile Banking Services Used by Subscribers
• Percentage of Mobile Banking Services Used by Subscribers by Gender
• Mobile Banking Services Used by Subscribers by Profession
• Mobile Banking Services Used by Subscribers by City
• Times of Averagely Using Mobile Payment per Month in Recent 6 Months
• Times of Average Using Mobile Payment per Month in Recent 6 Months by Age of
Subscribers
• Times of Average Using Mobile Payment per Month in Recent 6 Months by City
• Payment Methods of Mobile Payment Service
• Payment Methods of Mobile Payment Service by Age of Subscribers
• Unit Consumption Limitation of Mobile Payment
• Proposed Unit Consumption Limitation of Mobile Payment by Education Background
of Subscribers
• Proposed Unit Consumption Limitation of Mobile Payment by Income of Subscribers
• Proposed Unit Consumption Limitation of Mobile Payment by City
• Business to which Mobile Payment Is Applied
• Mobile Payment Service by Gender of Subscribers
• Mobile Payment Service by Age of Subscribers
• Advantages of Mobile Payment to Other Payment Methods
• Advantages of Mobile Payment by Age of Subscribers
• Advantages of Mobile Payment by Education Background of Subscribers
• Disadvantages of Mobile Payment to Other Payment Methods
• Disadvantages of Mobile Payment by Gender of Subscribers
• Disadvantages of Mobile Payment by Income of Subscribers
How to Buy
Product details How to Order
USD File
Single user 999 PDF
Enterprisewide 1,800
PDF
Publication date: Sep. 2010
By email:
report@researchinchina.com
By fax:
86-10-82601570
By online:
www.researchinchina.com
For more information, call our office in Beijing, China:
Tel: 86-10-82600828
Website: www.researchinchina.com
How to Buy
Product details How to Order
USD File
Single user 999 PDF
Enterprisewide 1,800
PDF
Publication date: Sep. 2010
By email:
report@researchinchina.com
By fax:
86-10-82601570
By online:
www.researchinchina.com
For more information, call our office in Beijing, China:
Tel: 86-10-82600828
Website: www.researchinchina.com

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China mobile payment survey report, 2010

  • 1. No matter what the number of subscribers and application scope, mobile payment service has been mature in Japan, South Korea and Europe. With aggressive promotion of 3G services in China, mobile payment service has evolved from its infancy into growth period. In 2009, the number of mobile payment users in China registered 108 million with a rise of 25.6% from a year earlier, and it is expected that the number will be 147 million in 2010. Given the enormous potentials of mobile payment market, ResearchInChina and www.1diaocha.com cooperated to conduct a survey on mobile payment network in August 2010. In the survey, there were 600 respondents most of whom were at the age of 20- 50, men accounted for 50.7% and women 49.3%. The survey mainly covered Shanghai, Shenzhen, Beijing, Guangzhou, Chengdu and other 18 cities. The respondents were national civil servants, teachers, military personnel, corporate executives, general staff, sole proprietors, blue-collar workers and students, with the monthly China Mobile Payment Survey Report, 2010
  • 2. In regard to the reason for not using mobile payment, according to the result of the survey,68.9% of the respondents worried about security. Security was the issue that consumers were most concerned about. 36.2% of the surveyed said they did not know well about mobile payment, 22.3% felt that it was inconvenient to subscribe mobile payment service, 17.9% thought that it was not easy to operate, 16.0% said their mobile phones did not support the function, 14.2% thought that the cost was high. Therefore, the promotion of mobile payment should base on good security measures which can resolve potential safety problems, excellent publicity, and simplified mobile payment methods which make subscribers experience the convenience of mobile payment. Reasons for Subscribers Not Using Mobile Payment Source: ResearchInChina; www.1diaocha.com
  • 3. In respect of subscription methods of mobile payment acceptable to subscribers, according to the result of the survey, 58.2% of the respondents preferred to subscribe the service in banks, 20.4% would like buy SD cards or mounting, 15.1% changed SIM cards, and only 6.3% wanted to replace cell phones. It can be drawn from above that subscribers prefer the most convenient method. On the other hand, the low-to-high proportion represents the cost from the high to the low. Subscribers are unwilling to pay additional cost when they subscribe mobile payment service. This shows that NFC mobile phones with mobile payment function are the cell phones that subscribers dislike most when they wish to subscribe mobile payment service. But now, consumers replace their cell phones frequently. If having been implanted with NFC feature at factories, there will be a certain market space for subscribing mobile payment service by changing phones. Subscription Methods of Mobile Payment that Subscribers Can Accept Source: ResearchInChina; www.1diaocha.com Concerning the implementation methods of mobile payment, according to the result of the survey, 51.4% of the respondents rendered SMS, 29.8% dialed calls and 15.2% paid in short distance. This result is closely related with the small population of POS machines at present initial stage. With the maturity of mobile payment in the future, the number of POS machine will increase, and it is expected that short-distance payment will take a large percentage.
  • 4. Mobile Payment Methods Source: ResearchInChina; www.1diaocha.com
  • 5. Table of Contents • 1 Overview of Mobile Payment • 1.1 Definition • 1.2 Classification • 1.2.1 By Payment Mode • 1.2.2 By Transaction Amount • 1.2.3 By Business Model • 2 Business Models of Mobile Payment • 2.1 (Relatively) Led by Operators • 2.2 Led by Financial Institutions • 2.3 Led by Third Party Payment Platform • 2.4 Development Trends • 3 Survey on Subscribers of Mobile Payment • 3.1 Background • 3.1.1 Age Structure • 3.1.2 Education Structure • 3.1.3 Income Structure • 3.1.4 Occupational Structure • 3.1.5 Urban Structure • 3.2 Reasons for Not Using Mobile Payment • 3.3 Reasons for Using Mobile Payment Before, But Not Using It Now • 3.4 Channels from which Subscribers Hope to Get Information about Mobile Payment • 3.5 Subscription Methods of Mobile Payment that Subscribers Can Accept • 3.6 Institutions whose Mobile Payment Services Used by Subscribers • 3.7 Implementation Methods of Mobile Payment • 3.8 Banks whose Mobile Banking Services Used by Subscribers • 3.9 Times of Using Mobile Payment Averagely Per Month in Recent 6 Months • 3.10 Payment Methods of Mobile Payment Service • 3.11 Consumption Limitation of Mobile Payment • 3.12 Business to which Mobile Payment Is Applied • 3.13 Advantages of Mobile Payment to Other Payment Methods • 3.14 Disadvantages of Mobile Payment to Other Payment Methods
  • 6. Selected Charts • Classification of Mobile Payment • Mobile Payment Industry Chain Directed by Mobile Operators (Independently) • Mobile Payment Industry Chain Directed by Mobile Operators (Relatively) • Mobile Payment Industry Chain Directed by Financial Institutions • Mobile Payment Industry Chain Directed by Third-party Payment Platform • Three Business Models of Mobile Payment in China • Age Structure of Respondents • Educational Structure of Respondents • Income Structure of Respondents • Occupational Structure of Respondents • Urban Structure of Respondents • Reasons for Not Using Mobile Payment • Reasons for Respondents Not Using Mobile Payment by Age • Reasons for Respondents Not Using Mobile Payment by Education Background • Reasons for Respondents Not Using Mobile Payment by Income • Reasons for Using Mobile Payment Before, But Not Using It Now • Channels from which Subscribers Hope to Get Information about Mobile Payment • Channels from which Subscribers Hope to Get Information about Mobile Payment by Gender • Channels from which Subscribers Hope to Get Information about Mobile Payment from by Age • Subscription Methods of Mobile Payment That Subscribers can Accept • Subscription Methods of Mobile Payment that Subscribers Can Accept by Gender • Subscription Methods of Mobile Payment that Subscribers Can Accept by Education Background
  • 7. • Institutions whose Mobile Payment Services Used by Subscribers • Subscription Institutions and Methods of Mobile Payment by Gender of Subscribers • Operators whose Mobile Payment Services Used by Subscribers • Payment Methods of Mobile Payment Service • Payment Methods of Mobile Payment Service by Education Background of Subscribers • Mobile Phone Replenishing Charges and Payment Methods of Mobile Payment Service by Age of Subscribers • Percentage of Mobile Banking Services Used by Subscribers • Percentage of Mobile Banking Services Used by Subscribers by Gender • Mobile Banking Services Used by Subscribers by Profession • Mobile Banking Services Used by Subscribers by City • Times of Averagely Using Mobile Payment per Month in Recent 6 Months • Times of Average Using Mobile Payment per Month in Recent 6 Months by Age of Subscribers • Times of Average Using Mobile Payment per Month in Recent 6 Months by City • Payment Methods of Mobile Payment Service • Payment Methods of Mobile Payment Service by Age of Subscribers • Unit Consumption Limitation of Mobile Payment • Proposed Unit Consumption Limitation of Mobile Payment by Education Background of Subscribers • Proposed Unit Consumption Limitation of Mobile Payment by Income of Subscribers • Proposed Unit Consumption Limitation of Mobile Payment by City • Business to which Mobile Payment Is Applied • Mobile Payment Service by Gender of Subscribers • Mobile Payment Service by Age of Subscribers • Advantages of Mobile Payment to Other Payment Methods
  • 8. • Advantages of Mobile Payment by Age of Subscribers • Advantages of Mobile Payment by Education Background of Subscribers • Disadvantages of Mobile Payment to Other Payment Methods • Disadvantages of Mobile Payment by Gender of Subscribers • Disadvantages of Mobile Payment by Income of Subscribers
  • 9. How to Buy Product details How to Order USD File Single user 999 PDF Enterprisewide 1,800 PDF Publication date: Sep. 2010 By email: report@researchinchina.com By fax: 86-10-82601570 By online: www.researchinchina.com For more information, call our office in Beijing, China: Tel: 86-10-82600828 Website: www.researchinchina.com
  • 10. How to Buy Product details How to Order USD File Single user 999 PDF Enterprisewide 1,800 PDF Publication date: Sep. 2010 By email: report@researchinchina.com By fax: 86-10-82601570 By online: www.researchinchina.com For more information, call our office in Beijing, China: Tel: 86-10-82600828 Website: www.researchinchina.com