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Tools and Tactics of Online
        Marketing
      Marissa Wasseluk
     New Media Associate
  Community Media Workshop
The Top 5
Social Media Planning: Technology
               &Tactics
• Identify the tools needed to communicate,
  engage and measure your success.
• Identify how the tools will be used.
Key Strategies:                                                   Nurturing
  Investing Tools & Time                                            A Community:
                                                                    Building authority

                                                     Sustainability strategy: Allowing
                                                     supporters to help each other

                                  Energizing Supporters strategy: Rallying key
                                  supporters towards an action or cause
                                                                                         tools
                   Conversing & Buzz strategy: Building relationships by
                   creating and participating in conversations--direct
                   engagement

Listening & Monitoring strategy:
Collecting info and insights through conversations

                                    time
Facebook
community platform
   push & pull
What you should be
doing on Facebook
1. Allow more then one administrator

  2. Open the space to your fans
3. Create unique experiences for your fans
  4. Use Facebook Ads & other tools
5. Introduce and provide context to content
                 you share
  6. Communicate visually
Optimizing Timeline
• Branding
  – Custom cover and tabs
• Favoriting
• Bookmarking
Twitter
 Listen & monitor
Tweet speaks to all
  Follow & share
Immediate & wide
anatomyof a tweet
RT @knightfdn: 20+ reasons why investing in
#journalism&#media creates lasting change
         http://kng.ht/jdRx3e@icfj
What you should be
 doing on Twitter
1. Create a personable avatar and profile
   2. Use hashtags but make them short

   3. Search, Listen & Follow
4. Retweet relevant tweets to your followers
 5. Always reply to tweets directed to you

           6. Create lists
Linkedin
Connects corporate donors to your
              cause

A new and different social channel
that provides new opportunities of
            exposure!
The Importance of Linkedin
• Puts your nonprofit in front of new donors
• Connects corporate donors to your cause
• A new and different social channel that
  provides new opportunities of exposure!
What you should be
 doing on Linkedin
Linkedin Best Practice:
• Build your presence
  – Create and claim your organization’s page
  – Have all employees, board members, and
    volunteers link to it in their individual profiles
     • Follow and share your company page
Your Organizational Page
• Creating your page
  – What you’ll need
     •   A Linkedin Account
     •   An company-owned e-mail domain
     •   Your organization logo
     •   A 4-line organization overview / mission statement
         (preferably containing an “ask”)
Your Organizational Page
• Creating your page
Your Organizational Page
Your Organizational Page
Your Organizational Page
Your Organizational Page
• Optimizing your page
  – Take advantage of all social features
     • (edit your settings to connect)
     • Connect to twitter (#in)
     • Show your blog posts
  – Keep it as professional and complete as possible
     • Logo, description, website link, put yourself in the
       correct category
It All Comes Back to You!
• Create an InMap to view where your
  connections are
  – http://inmaps.linkedinlabs.com/
• Make sure your connections see how you’re
  connected to your org and other orgs.
  – Add volunteer work & causes!
Linkedin Best Practice:
• Treat Linkedin like Facebook (but you know,
  with that air of professionalism)
• Have a clear heading and succinct summary
What you should be
 doing onPinterest
1. Think Visually
 2.Promote more than products. Post
      news and tips for a variety.
3. Create at least a few boards that cover
        a broad range of interests
   4. Add a “Pin it” button to your site

  5. Add a contributors button to your board
Adding
Video
Why Video
What you should be
doing with your Blog
1. Read other blogs and link
    2. Respond to other blogs or comment
 3. Create conversations based on four basic
                    goals
           4. Be inclusive
     5. Share your posts across platforms
6. Be timely and always appropriately tag and
            categorize your stories
SEO (search engine optimization) strategies

•   Content: Consistent and often
•   Links: Relative content and networks
•   Keywords: Add tags, keywords and metadata
•   Organized: Clean architecture
•   References and views: Be transparent
Q+A
discussion

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Tools and Tactics of Online Marketing

  • 1. Tools and Tactics of Online Marketing Marissa Wasseluk New Media Associate Community Media Workshop
  • 3. Social Media Planning: Technology &Tactics • Identify the tools needed to communicate, engage and measure your success. • Identify how the tools will be used.
  • 4. Key Strategies: Nurturing Investing Tools & Time A Community: Building authority Sustainability strategy: Allowing supporters to help each other Energizing Supporters strategy: Rallying key supporters towards an action or cause tools Conversing & Buzz strategy: Building relationships by creating and participating in conversations--direct engagement Listening & Monitoring strategy: Collecting info and insights through conversations time
  • 6. What you should be doing on Facebook
  • 7. 1. Allow more then one administrator 2. Open the space to your fans 3. Create unique experiences for your fans 4. Use Facebook Ads & other tools 5. Introduce and provide context to content you share 6. Communicate visually
  • 8. Optimizing Timeline • Branding – Custom cover and tabs • Favoriting • Bookmarking
  • 9. Twitter Listen & monitor Tweet speaks to all Follow & share Immediate & wide
  • 10. anatomyof a tweet RT @knightfdn: 20+ reasons why investing in #journalism&#media creates lasting change http://kng.ht/jdRx3e@icfj
  • 11. What you should be doing on Twitter
  • 12. 1. Create a personable avatar and profile 2. Use hashtags but make them short 3. Search, Listen & Follow 4. Retweet relevant tweets to your followers 5. Always reply to tweets directed to you 6. Create lists
  • 13. Linkedin Connects corporate donors to your cause A new and different social channel that provides new opportunities of exposure!
  • 14. The Importance of Linkedin • Puts your nonprofit in front of new donors • Connects corporate donors to your cause • A new and different social channel that provides new opportunities of exposure!
  • 15. What you should be doing on Linkedin
  • 16. Linkedin Best Practice: • Build your presence – Create and claim your organization’s page – Have all employees, board members, and volunteers link to it in their individual profiles • Follow and share your company page
  • 17. Your Organizational Page • Creating your page – What you’ll need • A Linkedin Account • An company-owned e-mail domain • Your organization logo • A 4-line organization overview / mission statement (preferably containing an “ask”)
  • 18. Your Organizational Page • Creating your page
  • 22. Your Organizational Page • Optimizing your page – Take advantage of all social features • (edit your settings to connect) • Connect to twitter (#in) • Show your blog posts – Keep it as professional and complete as possible • Logo, description, website link, put yourself in the correct category
  • 23. It All Comes Back to You! • Create an InMap to view where your connections are – http://inmaps.linkedinlabs.com/ • Make sure your connections see how you’re connected to your org and other orgs. – Add volunteer work & causes!
  • 24. Linkedin Best Practice: • Treat Linkedin like Facebook (but you know, with that air of professionalism) • Have a clear heading and succinct summary
  • 25. What you should be doing onPinterest
  • 26.
  • 27. 1. Think Visually 2.Promote more than products. Post news and tips for a variety. 3. Create at least a few boards that cover a broad range of interests 4. Add a “Pin it” button to your site 5. Add a contributors button to your board
  • 30. What you should be doing with your Blog
  • 31. 1. Read other blogs and link 2. Respond to other blogs or comment 3. Create conversations based on four basic goals 4. Be inclusive 5. Share your posts across platforms 6. Be timely and always appropriately tag and categorize your stories
  • 32. SEO (search engine optimization) strategies • Content: Consistent and often • Links: Relative content and networks • Keywords: Add tags, keywords and metadata • Organized: Clean architecture • References and views: Be transparent

Notas del editor

  1. Strategies & tactics encompass the learning and use of tools and providing the time to reach the goals.
  2. Still #1 because it’s the best at engaging audience
  3. Example –www.facebook.com/livestrongSize of buttons – 111x74
  4. Tweets are the new press release A well-maintained Twitter presence can help frame your organization and its leaders as major players
  5. Hashtags will help you follow conversationsLists will help you listen to key conversationalists *** EXERCISE *** Find a conversationalist with a hashtagWhat topics are important to your cause? Do a search in Twitter for that topic
  6. Why your nonprofit needs to stop ignoring linkedin
  7. Why your nonprofit needs to stop ignoring linkedin
  8. To engage and create advocates
  9. Follow and share the way you would on Facebook
  10. Follow the prompts
  11. Follow the prompts
  12. Quick tour of your profile page Follow and share the way you would on Facebook - status updates and links
  13. #2 – for example if you sell shoes, post a pic of someone jogging with tips about running#3 - rather than maintaining a single board devoted to one topicGood example – modcloth, bethkanter5 – increases engagement
  14. Every one of these platforms can some how host a video.
  15. http://communitymediaworkshop.org/npcommunicator/why-nonprofits-need-video/