Considerations for using Language Services Providers

1. A Look at Language Service Providers
2009

2. Top Languages Globally
 Mandarin Chinese 873 Million
 Hindi 370 Million
 Spanish 350 Million
 English 340 Million
 Arabic 206 Million
 Portuguese 203 Million
 Bengali 196 Million
 Russian 145 Million
 Japanese 126 Million
 German 101 Million
*U.S. Census 2000 Survey of U.S. households

3. Why Use an LSP
 You will have registered & certified linguists familiar with legal
& specialized terminology.
 The testimony will be translated clearly, fluently &
professionally.
 Can render expert witness testimony on language issues.
 Minimizes possible costly misunderstandings & saves you
hours of work.

4. What to Look for in an LSP
 Language Proficiency:
 Inquire about number of yrs. in the industry, language
and coverage radius.
 Reputation:
 Quality and experience should be top priority.
 References should always be available
 Quality control:
 Inquire if ISO 9001:2000 certified or if they have a
quality management process in place.
 Inquire if editing and proofreading are done in-house
for better quality control.
 Inquire if interpreters that will service your account are
certified and what experience they have in your field.

5. What to Look for in an LSP
 Accuracy:
 A reputable LSP should provide proof-reading/editing and
DTP in addition to translation.
 Customer Service:
 An AE or PM should manage your project from beginning to
end and be ready to answer any questions.
 Scope of Services:
 An experienced LSP should cover all areas of language
services:
 Consecutive interpretation for legal proceedings
 Simultaneous interpretation for conferences/legal proceedings,
technicians/equipment.
 Translation of documents (certified/uncertified) and website
translations.

6. Different Types of Certification
 Certified by the State Consortium.
 Required component of the court interpreter training and
testing program for State Court in Florida since 2002.
 Certified by the U.S. Administrative Office of the Courts.
 Interpreters are qualified to interpret in Federal Court.
 Certifications by the American Translators Assoc. (ATA)
or National Assoc. Judiciary Interpreters & Translators
(NAJIT).

7. Interpreting vs. Translation
 Interpreters interpret the  Translators translate the
spoken word. written word.
 An interpreter has to be able  Translators do not do a final
to translate language in two output in real-time and may
directions. consult reference material &
 The interpreter acts as a resources: dictionaries, etc.
bridge between people,  Translators only work into
relaying tone, intentions and their native language to
emotions. assure accuracy in linguistic
 Their roles require a different and cultural terms.
mindset as they have to deal  Translations go through an
with both language and editing and proofreading
people. process because of the
nature of the medium.

8. Consecutive vs. Simultaneous
 Simultaneous interpreting involves interpreting in 'real
time'. Simultaneous interpreters quickly absorb what one
person is saying and immediately interpret it to others.
They must think quickly and on their feet.
 Consecutive interpreting is carried out in face-to-face
meetings or court cases. A speaker will usually stop at
regular junctures, say a few sentences, and have the
interpreter translate, before proceeding. A key skill
involved in consecutive interpreting is the ability to
remember what has been said without paraphrasing.

9. Website Localization
 Crosses language barriers
 Builds credibility
 Increases revenue
 Billions of dollars in potential revenue are lost each year
due to lack of investment in website localization.
*TRNMag.com
*Common Sense Advisory Research Firm

10. Benefits of a Reliable LSP
 Interpreters have native fluency in the target language,
expertise in the subject matter, and years of professional
experience.
 Linguists work for you and with you.
 Translated materials & interpretations represent your
company in the global marketplace and in a legal
environment.
 Choose from professional translation services that are
reliable, credible and experienced.
 Do your homework before hiring, visit their websites,
compare & ask for samples, credentials and references.

11. QUESTIONS?
Please contact:
Ximena Vazquez
Interpreting Sales Manager
xvazquez@protranslating.com
44 West Flagler Street, Suite 1800
Miami, FL 33130
305.371.7887 Phone
305.371.8366 Fax
www.protranslating.com