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Online Privacy & Video Advertising
What you need to know!



OMMA Global
September 26, 2011



                                     1
Introductions


            Jalal Nasir, Director of Product Management

            TRUSTe

            jalal@truste.com

            twitter handle: jalalnasir



            Jason Shulman, VP of Sales

            Adap.tv

            jshulman@adap.tv




                                                          2
Who We Are

             Founded in 1997
             ~4,000 Customers Globally
             Leading DAA-Approved OBA Compliance Provider

Offering privacy solutions for:




    Advertising          Mobile          Cloud          Websites


             Founded in 2006
             End-to end video platform for video buyers and
              sellers
             Industry’s largest video ad Marketplace

                                                                   3
Topics

 Growth of Online Video Advertising
 Growth of Behavioral Targeted Data Usage in Online Video Market
 Consumer Perceptions of Behavioral Advertising and Privacy
 How to Build Trust with Consumers Through DAA Self Regulation
 Video advertising and OBA
 Q&A




                                                                    4
Online Video Advertising
 & Behavioral Targeting




                           5
The Adap.tv Marketplace

 The following slides are snapshots of key data trends
 for in-stream video advertising between January and June 2011.

 4,500+           1.8B                61M                 ~4,400
premium        Impressions          monthly              monthly
  sites           sold              visitors            campaigns




                                                    *
                                                                    6
The Opportunity to Scale


                           +109%




                                   7
8
Video as a branding strategy
          0%    25%    50%   75%    100%

                                           Entertainment
Q1 2010
                                           CPG/Food & Beverage

                                           Auto
Q2 2010
                                           Finance/Business

                                           Wireless

Q3 2010                                    Technology

                                           Retail

                                           Travel
Q4 2010
                                           Electronics

                                           Public Service/Advocacy
Q1 2011
                                           Pharmaceutical




Q2 2011



                                                                 9
Top brand performers


                            CPG
 Auto                       25%
 45%                       above
above




                                   10
Growth in Behavioral Targeting


              Percent of Total Impressions Being Served with
16%                        Behavioral Targeting

14%                                                             72%

12%
10%
8%
6%
4%
2%
0%
      Jan    Feb       Mar         Apr        May         Jun    Jul

                                                                       11
How Do Consumers Feel About
   Behavioral Advertising?




                              12
Research study & results




                           13
Audience Poll:
• Audience Composition

• How many of you know what this icon is?




                                            14
Research Methodology

 Partnered with Harris Interactive and polled more than 1,000
  consumers
 Interviews conducted May 26 – June 2, 2011
 Respondents were qualified as:
   – US residents
   – Age 18 and over
   – Not employed in advertising, marketing research, PR

 Weighted to match the US adult population of computer users
 Asking about their privacy beliefs and opinions regarding
  behavioral advertising.




                                                                 15
Are Online Ads More Relevant now than before?




                                                16
Consumers feel ads have become increasingly
                          relevant over time – suggesting OBA works

                                            Percentage Of Online Ads That Are Relevant

                                                                                                        32%




                                                                                        16%
               12%




BASE: Total Qualified Respondents (n=1004)
Q755 What percentage of ads that you see while browsing online are relevant to your wants and needs?.         17
How we talk about “behavioral advertising” affects
         consumer favorability toward it




                                                     18
Consumer reactions

 Terms that used “tracking”•or “targeting”•drew the most ire from
  consumers.
 59% of consumers have “strongly negative” feelings toward the term
  “online tracking
 only 11% of consumers had similarly negative feelings toward the term
  “interest-based advertising”
 Even though these terms are often used to describe the same set of
  activities




                                                                          19
Over half of consumers don’t like OBA


                                                    Favorability Towards OBA Concept




                                                                               E       F


                                                                                   D

                                                                                   D       D




BASE: Total Qualified Respondents (n=1004)
Q715 How do you feel about Online Behavioral Advertising as described above?                   20
In the absence of education, consumers assume the
                      worst




                                                    21
More than half of consumers incorrectly believe
                            their personal information is tied to OBA

                                                 Believe PII Is Attached To Tracking Activity




                                                                                                                                                 F




                                                                                                                                     D               D




BASE: Total Qualified Respondents (n=1004)
Q720 Do you believe that personally identifiable information (such as your name or email address, etc.) is attached to this tracking activity?           22
F




                                                                                                                                     D               D




BASE: Total Qualified Respondents (n=1004)
Q720 Do you believe that personally identifiable information (such as your name or email address, etc.) is attached to this tracking activity?           23
Consumer favorability towards OBA




                                                                                                                                                 F




                                                                                                                                     D               D



                                        Increases to 100% when assured PII not involved


BASE: Total Qualified Respondents (n=1004)
Q720 Do you believe that personally identifiable information (such as your name or email address, etc.) is attached to this tracking activity?           24
Consumers want privacy controls;

The very availability of control is what instills
               confidence




                                                    25
More than half of consumers are more likely to
                               click and buy if they can control OBA

                             Agreement With Statements Related To Online Advertising




                                                                                                                                          55%




BASE: Total Qualified Respondents (n=1004)
Q751     Please indicate the degree to which you agree or disagree with each of the following statements related to online advertising.         26
Increasing Consumer Trust & Brand
            Favorability




                                    27
OBA Privacy Concerns Lead to Formation of DAA

July, 2009: “Self-Regulatory Principles for Online Behavioral Advertising”

                  Seven Broad Principles:    Two Key Requirements:
                     Education                  Notice
                     Transparency               Choice
                     Consumer control
                     Data security
                     Material change
                     Sensitive data
                     Accountability


October, 2010: DAA launches formal self regulatory program including the
“icon” and designates enforcement bodies:
                                                         Enforcement Bodies




                                                                              28
What does DAA self-regulation require?

DAA Compliance Requirements:
Icon should be given “meaningful and prominent notice”
Consumers provided with a “choice mechanism”


DAA Options – Can be Customized for Your Needs
Look and feel of notice
Content and copy
How and what opt-out list to provide
Links to external content
Operational requirements

                Learn more at www.aboutads.info
                                                          29
How a DAA Compliance Solution Works

     TRUSTed Ads Solution: Display Ad Consumer Experience




1.   A simple ad tag        2.   If clicked the icon    3.   Consumers have option to
     inserts the DAA icon        launches privacy            click to Preference Manager
                                 notice inside the ad        and opt out of selected
                                                             tracking networks




                                                                                     30
A Comprehensive DAA Solution


Forbes.com Site Notice       TRUSTed Ads on FMX and Forbes Creatives




AdChoices icon and link on
       all pages




Forbes.com Privacy Policy           Customized Opt-Out Manger




                                                                       31
TRUSTe’s DAA Compliance Solution
                    TRUSTed Ads
                 In-ad             Page-based

                                                                  Two
                                                              Integration
                                                                 Points
                  Ad Tag
                                      HTML
 Icon                  Notice                    Preference
Serving             Presentation                Management


                                                               Consumer
                                                               Experience




   Trafficking     Operational     Compliance        OBA
    Console         Reporting       Reporting      Database

                                                                Platform
                                                                 Tools


                                                                            32
TRUSTed Ads DAA-Compliance Solution:
              Pre-Roll Video




                                   Click here
                                     to see a
Video paused when
icon is clicked
                                   live demo

                                                33
TRUSTed Ads: Consumer Preference Manager

                    Consumer Education        Browser Protection Plug-in




                                                         Watchdog




                                                            Consumer Education
Opt-out organized by entity type (sortable)



                                                                                 34
TRUSTed Ads Video Compliance Solution

                                                             Video
                                                           AdChoices
                                                             Icon

 Icon               Notice                    Preference
Serving          Presentation                Management


                                                            Consumer
                                                            Experience




   Trafficking   Operational    Compliance        OBA
    Console       Reporting      Reporting      Database

                                                             Platform
                                                              Tools


                                                                        35
Integration is simple and easy



1. Enable direct inclusion of ad privacy notices in both rich media and in-
   stream video ads (e.g., pre-rolls).


2. Video Player


3. VAST and VPAID Compliant Environments


4. TRUSTe and adap.tv have integrated TRUSTed Ads across their global
   footprint to enable seamless OBA compliance in video advertising




                                                                          36
Summary


1. Online Video Behavioral Advertising is scalable and effective


2. 70% of consumers are aware of OBA, but more than half do not like it


3. Notice and Choice via the DAA self-regulation program significantly
   increases consumer favorability toward brands


4. TRUSTe is extending its patented OBA Compliance technology to
   emerging mediums, specially video.


5. TRUSTe and adap.tv have integrated TRUSTed Ads across their global
   footprint to enable seamless OBA compliance in video advertising

                                                                          37
Over 4,000 satisfied clients


Ad Providers / Agencies      Media / Entertainment    Consumer Products




 Technology / Telecom         Financial / Insurance     Health / Medical




                                                                           38
Introductions
Thank you – time for Q&A!


            Jalal Nasir, Director of Product Management

            TRUSTe

            jalal@truste.com

            twitter handle: jalalnasir



            Jason Shulman, VP of Sales

            Adap.tv

            jshulman@adap.tv




                                                          39

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TRUSTe & Adap.tv OMMA Global NY

  • 1. Online Privacy & Video Advertising What you need to know! OMMA Global September 26, 2011 1
  • 2. Introductions Jalal Nasir, Director of Product Management TRUSTe jalal@truste.com twitter handle: jalalnasir Jason Shulman, VP of Sales Adap.tv jshulman@adap.tv 2
  • 3. Who We Are  Founded in 1997  ~4,000 Customers Globally  Leading DAA-Approved OBA Compliance Provider Offering privacy solutions for: Advertising Mobile Cloud Websites  Founded in 2006  End-to end video platform for video buyers and sellers  Industry’s largest video ad Marketplace 3
  • 4. Topics  Growth of Online Video Advertising  Growth of Behavioral Targeted Data Usage in Online Video Market  Consumer Perceptions of Behavioral Advertising and Privacy  How to Build Trust with Consumers Through DAA Self Regulation  Video advertising and OBA  Q&A 4
  • 5. Online Video Advertising & Behavioral Targeting 5
  • 6. The Adap.tv Marketplace The following slides are snapshots of key data trends for in-stream video advertising between January and June 2011. 4,500+ 1.8B 61M ~4,400 premium Impressions monthly monthly sites sold visitors campaigns * 6
  • 7. The Opportunity to Scale +109% 7
  • 8. 8
  • 9. Video as a branding strategy 0% 25% 50% 75% 100% Entertainment Q1 2010 CPG/Food & Beverage Auto Q2 2010 Finance/Business Wireless Q3 2010 Technology Retail Travel Q4 2010 Electronics Public Service/Advocacy Q1 2011 Pharmaceutical Q2 2011 9
  • 10. Top brand performers CPG Auto 25% 45% above above 10
  • 11. Growth in Behavioral Targeting Percent of Total Impressions Being Served with 16% Behavioral Targeting 14% 72% 12% 10% 8% 6% 4% 2% 0% Jan Feb Mar Apr May Jun Jul 11
  • 12. How Do Consumers Feel About Behavioral Advertising? 12
  • 13. Research study & results 13
  • 14. Audience Poll: • Audience Composition • How many of you know what this icon is? 14
  • 15. Research Methodology  Partnered with Harris Interactive and polled more than 1,000 consumers  Interviews conducted May 26 – June 2, 2011  Respondents were qualified as: – US residents – Age 18 and over – Not employed in advertising, marketing research, PR  Weighted to match the US adult population of computer users  Asking about their privacy beliefs and opinions regarding behavioral advertising. 15
  • 16. Are Online Ads More Relevant now than before? 16
  • 17. Consumers feel ads have become increasingly relevant over time – suggesting OBA works Percentage Of Online Ads That Are Relevant 32% 16% 12% BASE: Total Qualified Respondents (n=1004) Q755 What percentage of ads that you see while browsing online are relevant to your wants and needs?. 17
  • 18. How we talk about “behavioral advertising” affects consumer favorability toward it 18
  • 19. Consumer reactions  Terms that used “tracking”•or “targeting”•drew the most ire from consumers.  59% of consumers have “strongly negative” feelings toward the term “online tracking  only 11% of consumers had similarly negative feelings toward the term “interest-based advertising”  Even though these terms are often used to describe the same set of activities 19
  • 20. Over half of consumers don’t like OBA Favorability Towards OBA Concept E F D D D BASE: Total Qualified Respondents (n=1004) Q715 How do you feel about Online Behavioral Advertising as described above? 20
  • 21. In the absence of education, consumers assume the worst 21
  • 22. More than half of consumers incorrectly believe their personal information is tied to OBA Believe PII Is Attached To Tracking Activity F D D BASE: Total Qualified Respondents (n=1004) Q720 Do you believe that personally identifiable information (such as your name or email address, etc.) is attached to this tracking activity? 22
  • 23. F D D BASE: Total Qualified Respondents (n=1004) Q720 Do you believe that personally identifiable information (such as your name or email address, etc.) is attached to this tracking activity? 23
  • 24. Consumer favorability towards OBA F D D Increases to 100% when assured PII not involved BASE: Total Qualified Respondents (n=1004) Q720 Do you believe that personally identifiable information (such as your name or email address, etc.) is attached to this tracking activity? 24
  • 25. Consumers want privacy controls; The very availability of control is what instills confidence 25
  • 26. More than half of consumers are more likely to click and buy if they can control OBA Agreement With Statements Related To Online Advertising 55% BASE: Total Qualified Respondents (n=1004) Q751 Please indicate the degree to which you agree or disagree with each of the following statements related to online advertising. 26
  • 27. Increasing Consumer Trust & Brand Favorability 27
  • 28. OBA Privacy Concerns Lead to Formation of DAA July, 2009: “Self-Regulatory Principles for Online Behavioral Advertising” Seven Broad Principles: Two Key Requirements: Education Notice Transparency Choice Consumer control Data security Material change Sensitive data Accountability October, 2010: DAA launches formal self regulatory program including the “icon” and designates enforcement bodies: Enforcement Bodies 28
  • 29. What does DAA self-regulation require? DAA Compliance Requirements: Icon should be given “meaningful and prominent notice” Consumers provided with a “choice mechanism” DAA Options – Can be Customized for Your Needs Look and feel of notice Content and copy How and what opt-out list to provide Links to external content Operational requirements Learn more at www.aboutads.info 29
  • 30. How a DAA Compliance Solution Works TRUSTed Ads Solution: Display Ad Consumer Experience 1. A simple ad tag 2. If clicked the icon 3. Consumers have option to inserts the DAA icon launches privacy click to Preference Manager notice inside the ad and opt out of selected tracking networks 30
  • 31. A Comprehensive DAA Solution Forbes.com Site Notice TRUSTed Ads on FMX and Forbes Creatives AdChoices icon and link on all pages Forbes.com Privacy Policy Customized Opt-Out Manger 31
  • 32. TRUSTe’s DAA Compliance Solution TRUSTed Ads In-ad Page-based Two Integration Points Ad Tag HTML Icon Notice Preference Serving Presentation Management Consumer Experience Trafficking Operational Compliance OBA Console Reporting Reporting Database Platform Tools 32
  • 33. TRUSTed Ads DAA-Compliance Solution: Pre-Roll Video Click here to see a Video paused when icon is clicked live demo 33
  • 34. TRUSTed Ads: Consumer Preference Manager Consumer Education Browser Protection Plug-in Watchdog Consumer Education Opt-out organized by entity type (sortable) 34
  • 35. TRUSTed Ads Video Compliance Solution Video AdChoices Icon Icon Notice Preference Serving Presentation Management Consumer Experience Trafficking Operational Compliance OBA Console Reporting Reporting Database Platform Tools 35
  • 36. Integration is simple and easy 1. Enable direct inclusion of ad privacy notices in both rich media and in- stream video ads (e.g., pre-rolls). 2. Video Player 3. VAST and VPAID Compliant Environments 4. TRUSTe and adap.tv have integrated TRUSTed Ads across their global footprint to enable seamless OBA compliance in video advertising 36
  • 37. Summary 1. Online Video Behavioral Advertising is scalable and effective 2. 70% of consumers are aware of OBA, but more than half do not like it 3. Notice and Choice via the DAA self-regulation program significantly increases consumer favorability toward brands 4. TRUSTe is extending its patented OBA Compliance technology to emerging mediums, specially video. 5. TRUSTe and adap.tv have integrated TRUSTed Ads across their global footprint to enable seamless OBA compliance in video advertising 37
  • 38. Over 4,000 satisfied clients Ad Providers / Agencies Media / Entertainment Consumer Products Technology / Telecom Financial / Insurance Health / Medical 38
  • 39. Introductions Thank you – time for Q&A! Jalal Nasir, Director of Product Management TRUSTe jalal@truste.com twitter handle: jalalnasir Jason Shulman, VP of Sales Adap.tv jshulman@adap.tv 39