SocialTALK is a publishing platform that streamlines the social media publishing process allowing you to scale your efforts, control, schedule, and monitor workflow, and pull analytical data on posts to understand the engagement.
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SocialTALK
1. SocialTALK
The social media management platform for the
world’s largest companies
Monday, July 19, 2010
2. SYNCAPSE EMPLOYS THE GLOBAL
LEADERS IN SOCIAL TECHNOLOGY
We have 140 of the smartest people in social
technology in offices across the US, Canada and
Europe
Monday, July 19, 2010
3. SYNCAPSE
MANAGING OVER 50
MILLION CLIENT-TO-
CUSTOMER DIRECT
CONNECTIONS
Enterprise-grade technology
to build, manage, and
measure the social media
presence for the world’s
largest brands
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4. SYNCAPSE
In 2007 Blackberry had 1 Facebook Page
managed by 1 person.
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5. SYNCAPSE
Today BlackBerry has 33 pages managed by
over 50 people connecting to 3 million
customers across 28 countries, in 18
different languages.
That’s just one brand.
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Monday, July 19, 2010
6. SYNCAPSE
Today BlackBerry has 33 pages managed by
over 50 people connecting to 3 million
customers across 28 countries, in 18
different languages.
That’s just one brand.
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Monday, July 19, 2010
7. SYNCAPSE
EFFICIENCY GOVERNANCE REPORTING
Managing many Legal and PR Executives want
global social teams are better reports
media locations is concerned about showing the
time consuming the risks involved results and impact
and resource- in their social of their social
intensive media media efforts
participation
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8. SYNCAPSE
EFFICIENCY
• Manage all of your pages and
blogs from one central tool
• Schedule your posts in advance
across time zones
• Archive and retrieve all of your
social media activities
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9. SYNCAPSE
GOVERNANCE
• Create custom workflows to social media coordinator, agencies, interns
record management and legal
EDITOR
approvals E PUBLISHED
• Reduce your risk by controlling A APPROVER* APPROVED
who can approve and publish your
REJECTED
content
P PUBLISHER
RELEASED
• Keep a time-stamped digital
thumbprint of every interaction
*chief privacy officer, in-house counsel, managers
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Monday, July 19, 2010
10. SYNCAPSE
REPORTING
• Graph your publishing activities across all
social media platforms
• See how your engagements (likes,
comments, shares) trend globally and
locally over time
• Track the direct 1-on-1 connections
you’ve established across your brands
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Monday, July 19, 2010
11. SYNCAPSE
BENEFITS
• Prove causality between your media
spend and an increase in direct
connections
• Increase community engagement by
optimizing post content and timing
• Earn higher budgets and executive
support by showing campaign
effectiveness
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Monday, July 19, 2010
12. SYNCAPSE
Our client services team is here for you.
WEEK ONE: Administrative Setup
We’ll set you up with all the right users and permissions and your own
customized workflow
WEEK TWO: Customized Training
Your staff and agencies will be fully trained on how to use SocialTALK
WEEK THREE: Optimization
We’ll help you optimize your activities and workflows based on your first few
weeks of usage
WEEK FOUR: Reporting
We’ll advise your key users on how to use the reporting suite for their own
unique needs.
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13. SYNCAPSE
Pricing
All levels of SocialTALK engagements come with the full suite of
client services including administrative setup, customized training,
optimization and reporting.
Level Monthly Fee (USD)
Level 3
Up to 25 locations* $10,000
Up to 50 users
Level 4
Up to 50 locations $15,000
Up to 100 users
*“Location” is defined as a Facebook Page, Twitter account, WordPress blog or Movable Type
blog.
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Monday, July 19, 2010
14. SYNCAPSE
Get started today
It takes just a few minutes to get you on your way
to centrally managing and measuring your social
media activities
No software to install, no downloads
All you need is a password and a web connection
Full training and customer support
Included with your monthly license!
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15. SYNCAPSE
THANK YOU
Let’s start the conversation.
Michael Demby Andrew Cherwenka
Regional Manager - US Product Sales VP Sales (US)
m.demby@syncapse.com a.cherwenka@syncapse.com
646-269-1065 646-267-2474
41 East 11th St 41 East 11th St
11th Floor 11th Floor
New York, NY New York, NY
10003 10003
www.syncapse.com www.syncapse.com
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Monday, July 19, 2010