SlideShare una empresa de Scribd logo
1 de 22
Section B. Unit 3 Chapter 5


              Introduction to
               Management

                Business. M.
26 Sep 2012     Galligan & B. Reid   1
Management
• Involves Planning Organising and
  Controlling an organisation to
  achieve results by Leading,
                     Leading
  Motivating and Communicating
  with people.


              Business. M.
26 Sep 2012   Galligan & B. Reid   2
Management
    The art of getting things done through
    people, and with people.

    The skill of directing human activities and
    physical resources to achieve
    predetermined goals.



09/26/12          Business - East Glendalough School   3
Management - Mission Statement
• Involves laying        • Communicating
  down the                 this to all team
  direction to be          members
  taken in the long
  term.


              Business. M.
26 Sep 2012   Galligan & B. Reid   4
Characteristics of Managers
   Entrepreneurs         Managers
 1Generate ideas       1 Implement ideas
 2Risk their     2 Don’t risk their
  money            money
 3Make decisions 3 Make decisions
  alone            collaboratively
 4Unwilling to   4 Delegate
  delegate
              Business. M.
26 Sep 2012   Galligan & B. Reid   5
Characteristics of Managers
    Organisers.
    Decisive
    Hard Working
    Human Relations
    Initiative




09/26/12       Business - East Glendalough School   6
Management Skills
3 Skills to be looked at;
   • Leadership

   • Motivation

   • Communication
                 Business. M.
26 Sep 2012      Galligan & B. Reid   7
Management Activities
• Planning

• Organising

• Controlling

              Business. M.
26 Sep 2012   Galligan & B. Reid   8
Management Skills 1:
               Leadership
    A method of directing
    and helping groups of
    people to achieve
    objectives.
    A quality that allows
    managers to affect &
    influence how others
    behave.

09/26/12         Business - East Glendalough School   9
Leadership - Leadership Types
    Autocratic or Authoritarian
      – No consultation
    Democratic
      – Encourages contribution
    Laissez faire
      – Non interventionist
    Note: No ONE good type. Need a bit of
    each at times.
09/26/12             Business - East Glendalough School   10
Leadership - Delegation
    The process of ASSIGNING DUTIES to
    subordinates and allowing them the
    AUTHORITY to carry out those duties.




09/26/12         Business - East Glendalough School   11
Leadership - Delegation
Two Key Points
• 1 Responsibility       • 2 Authority
  – Involves giving          – Involves giving
    the obligation to          the right to use
    ensure the duties          power to other
    performed                  people
    satisfactorily

              Business. M.
26 Sep 2012   Galligan & B. Reid      12
Business. M.
26 Sep 2012   Galligan & B. Reid   13
Management Skills 2:
               Motivation
The factors that
cause people to act
in a certain way.

The process of
controlling certain
patterns of
behaviour because
of the needs and
aspirations of people
09/26/12        Business - East Glendalough School   14
Motivation
4 things required
•   1   An unsatisfied Need
•   2   A Goal which will satisfy the need
•   3   Determine the Action required
•   4   Feedback to confirm progress
                  Business. M.
    26 Sep 2012   Galligan & B. Reid   15
Motivation - Theories of . .

1     McGregor’s
      Theory X & Theory Y

2     Maslow’s
      Hierarchy of Needs
              Business. M.
26 Sep 2012   Galligan & B. Reid   16
Motivation - McGregor
Theory X                           Theory Y
  People dislike work                Work can be
  People must be forced              satisfying
  to work                            People can motivate
  People want safety                 themselves
  People are self                    People like
  cantered                           responsibility




09/26/12         Business - East Glendalough School        17
Motivation - Maslow
• All human beings have a set of
  needs which they want to satisfy.
• Very basic needs:- food etc
• Higher level needs:- ego
• 5 levels of need, each becomes
  important as lower one satisfied
              Business. M.
26 Sep 2012   Galligan & B. Reid   18
Motivation - Maslow
                  S e lf A c tu a lis a tio n


                             E go


                   S o c ia l B e lo n g in g


                           S a fety


                         P h y sic a l


09/26/12       Business - East Glendalough School   19
Because the Monkey wants to

        Monkey shows off to its mates




                        Monkeys has a cuppa together



                  Monkey Safe in a Tree

         Hungry Monkey EatsM.Banana
                 Business. a
26 Sep 2012      Galligan & B. Reid        20
09/26/12   Business - East Glendalough School   21
Motivation - Maslow
    S e lf A c tu a lisa tio n = S e lf fu lfillm e n t, p e r so n a l g r o w th


                        E g o = R e sp e c t, r e c o g n itio n


  S o c ia l B e lo n g in g = S o c ia l c lu b s, fr ie n d s , c o m p a n io n sh ip


            S a fe ty = In su r a n c e , o r d e r , u n io n , c o n tr a c t


                      P h y sic a l = F o o d , w a te r , sle e p
                            Business. M.
26 Sep 2012                 Galligan & B. Reid                           22

Más contenido relacionado

Destacado

Group illuminate project
Group illuminate projectGroup illuminate project
Group illuminate projectpguarda3
 
Inteligencia emocional
Inteligencia emocionalInteligencia emocional
Inteligencia emocionalDekko Zolis
 
Bstai (journal 2014) [prf3]
Bstai (journal 2014) [prf3]Bstai (journal 2014) [prf3]
Bstai (journal 2014) [prf3]siobhanpdst
 
Team power point
Team power pointTeam power point
Team power pointGotlite2
 
Chapter 1 lc business intro to people in business
Chapter 1 lc business  intro to people in businessChapter 1 lc business  intro to people in business
Chapter 1 lc business intro to people in businessDave Dempsey
 
Ivan Pavlov
Ivan PavlovIvan Pavlov
Ivan PavlovAnthonyY
 
Operantl conditioning
Operantl conditioningOperantl conditioning
Operantl conditioningirshad narejo
 
The life and times of watson
The life and times of watsonThe life and times of watson
The life and times of watsonmarwaabdussalamnn
 
Condicionamiento clásico palov
Condicionamiento clásico palovCondicionamiento clásico palov
Condicionamiento clásico palovMelissadv
 
Behaviorism Learning Theory
Behaviorism Learning TheoryBehaviorism Learning Theory
Behaviorism Learning TheoryGroup4EME2040
 
Strategies For Success: How to Approach Multiple-Choice Test
Strategies For Success: How to Approach Multiple-Choice TestStrategies For Success: How to Approach Multiple-Choice Test
Strategies For Success: How to Approach Multiple-Choice TestMary Anne (Riyan) Portuguez
 
Teacher's Responsibility to Value all Learners
Teacher's Responsibility to Value all LearnersTeacher's Responsibility to Value all Learners
Teacher's Responsibility to Value all Learnersirshad narejo
 
Marketing For Rookies
Marketing For RookiesMarketing For Rookies
Marketing For RookiesIvan Pavlov
 
Functionalistic and associationistic theories
Functionalistic and associationistic theoriesFunctionalistic and associationistic theories
Functionalistic and associationistic theoriesAna Laura Perera
 

Destacado (20)

John b marcela (camilo marquez)
John b marcela (camilo marquez)John b marcela (camilo marquez)
John b marcela (camilo marquez)
 
Group illuminate project
Group illuminate projectGroup illuminate project
Group illuminate project
 
Inteligencia emocional
Inteligencia emocionalInteligencia emocional
Inteligencia emocional
 
Bstai (journal 2014) [prf3]
Bstai (journal 2014) [prf3]Bstai (journal 2014) [prf3]
Bstai (journal 2014) [prf3]
 
Team power point
Team power pointTeam power point
Team power point
 
Chapter 1 lc business intro to people in business
Chapter 1 lc business  intro to people in businessChapter 1 lc business  intro to people in business
Chapter 1 lc business intro to people in business
 
Idt project 3 brown woods
Idt project 3 brown woodsIdt project 3 brown woods
Idt project 3 brown woods
 
John watson
John watsonJohn watson
John watson
 
Ivan Pavlov
Ivan PavlovIvan Pavlov
Ivan Pavlov
 
Operantl conditioning
Operantl conditioningOperantl conditioning
Operantl conditioning
 
The life and times of watson
The life and times of watsonThe life and times of watson
The life and times of watson
 
Condicionamiento clásico palov
Condicionamiento clásico palovCondicionamiento clásico palov
Condicionamiento clásico palov
 
Behaviorism Learning Theory
Behaviorism Learning TheoryBehaviorism Learning Theory
Behaviorism Learning Theory
 
Carol Gilligan
Carol GilliganCarol Gilligan
Carol Gilligan
 
Strategies For Success: How to Approach Multiple-Choice Test
Strategies For Success: How to Approach Multiple-Choice TestStrategies For Success: How to Approach Multiple-Choice Test
Strategies For Success: How to Approach Multiple-Choice Test
 
Teacher's Responsibility to Value all Learners
Teacher's Responsibility to Value all LearnersTeacher's Responsibility to Value all Learners
Teacher's Responsibility to Value all Learners
 
Bf skinner
Bf skinnerBf skinner
Bf skinner
 
Ppt
PptPpt
Ppt
 
Marketing For Rookies
Marketing For RookiesMarketing For Rookies
Marketing For Rookies
 
Functionalistic and associationistic theories
Functionalistic and associationistic theoriesFunctionalistic and associationistic theories
Functionalistic and associationistic theories
 

Similar a Ch4

Competent Motors - a case study (Left or Right)
Competent Motors - a case study (Left or Right)Competent Motors - a case study (Left or Right)
Competent Motors - a case study (Left or Right)AJ Raina
 
entrepreneur and facts about it
entrepreneur and facts about itentrepreneur and facts about it
entrepreneur and facts about itVipin Kumar
 
Cadaro brown visualresume
Cadaro brown visualresumeCadaro brown visualresume
Cadaro brown visualresumeCADAROB
 
Quinones jorge visualresume_august2012
Quinones jorge visualresume_august2012Quinones jorge visualresume_august2012
Quinones jorge visualresume_august2012Jorge Quinones
 
Social media: The 5 stages to acceptance - BDI 12/10/13 Social Media Marketin...
Social media: The 5 stages to acceptance - BDI 12/10/13 Social Media Marketin...Social media: The 5 stages to acceptance - BDI 12/10/13 Social Media Marketin...
Social media: The 5 stages to acceptance - BDI 12/10/13 Social Media Marketin...Business Development Institute
 
Nonprofit Leadership Across Generations
Nonprofit Leadership Across GenerationsNonprofit Leadership Across Generations
Nonprofit Leadership Across GenerationsEmily Davis Consulting
 
Managing for success February 2011
Managing for success February 2011Managing for success February 2011
Managing for success February 2011Timothy Holden
 

Similar a Ch4 (10)

Competent Motors - a case study (Left or Right)
Competent Motors - a case study (Left or Right)Competent Motors - a case study (Left or Right)
Competent Motors - a case study (Left or Right)
 
Introduction to ob m1
Introduction to ob m1Introduction to ob m1
Introduction to ob m1
 
entrepreneur and facts about it
entrepreneur and facts about itentrepreneur and facts about it
entrepreneur and facts about it
 
Cadaro brown visualresume
Cadaro brown visualresumeCadaro brown visualresume
Cadaro brown visualresume
 
pom-unit-1-final.pptx
pom-unit-1-final.pptxpom-unit-1-final.pptx
pom-unit-1-final.pptx
 
Quinones jorge visualresume_august2012
Quinones jorge visualresume_august2012Quinones jorge visualresume_august2012
Quinones jorge visualresume_august2012
 
Hr conclave 2012
Hr conclave 2012Hr conclave 2012
Hr conclave 2012
 
Social media: The 5 stages to acceptance - BDI 12/10/13 Social Media Marketin...
Social media: The 5 stages to acceptance - BDI 12/10/13 Social Media Marketin...Social media: The 5 stages to acceptance - BDI 12/10/13 Social Media Marketin...
Social media: The 5 stages to acceptance - BDI 12/10/13 Social Media Marketin...
 
Nonprofit Leadership Across Generations
Nonprofit Leadership Across GenerationsNonprofit Leadership Across Generations
Nonprofit Leadership Across Generations
 
Managing for success February 2011
Managing for success February 2011Managing for success February 2011
Managing for success February 2011
 

Último

Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17
Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17
Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17Celine George
 
ACC 2024 Chronicles. Cardiology. Exam.pdf
ACC 2024 Chronicles. Cardiology. Exam.pdfACC 2024 Chronicles. Cardiology. Exam.pdf
ACC 2024 Chronicles. Cardiology. Exam.pdfSpandanaRallapalli
 
Q4 English4 Week3 PPT Melcnmg-based.pptx
Q4 English4 Week3 PPT Melcnmg-based.pptxQ4 English4 Week3 PPT Melcnmg-based.pptx
Q4 English4 Week3 PPT Melcnmg-based.pptxnelietumpap1
 
HỌC TỐT TIẾNG ANH 11 THEO CHƯƠNG TRÌNH GLOBAL SUCCESS ĐÁP ÁN CHI TIẾT - CẢ NĂ...
HỌC TỐT TIẾNG ANH 11 THEO CHƯƠNG TRÌNH GLOBAL SUCCESS ĐÁP ÁN CHI TIẾT - CẢ NĂ...HỌC TỐT TIẾNG ANH 11 THEO CHƯƠNG TRÌNH GLOBAL SUCCESS ĐÁP ÁN CHI TIẾT - CẢ NĂ...
HỌC TỐT TIẾNG ANH 11 THEO CHƯƠNG TRÌNH GLOBAL SUCCESS ĐÁP ÁN CHI TIẾT - CẢ NĂ...Nguyen Thanh Tu Collection
 
USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...
USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...
USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...Postal Advocate Inc.
 
INTRODUCTION TO CATHOLIC CHRISTOLOGY.pptx
INTRODUCTION TO CATHOLIC CHRISTOLOGY.pptxINTRODUCTION TO CATHOLIC CHRISTOLOGY.pptx
INTRODUCTION TO CATHOLIC CHRISTOLOGY.pptxHumphrey A Beña
 
ANG SEKTOR NG agrikultura.pptx QUARTER 4
ANG SEKTOR NG agrikultura.pptx QUARTER 4ANG SEKTOR NG agrikultura.pptx QUARTER 4
ANG SEKTOR NG agrikultura.pptx QUARTER 4MiaBumagat1
 
Influencing policy (training slides from Fast Track Impact)
Influencing policy (training slides from Fast Track Impact)Influencing policy (training slides from Fast Track Impact)
Influencing policy (training slides from Fast Track Impact)Mark Reed
 
GRADE 4 - SUMMATIVE TEST QUARTER 4 ALL SUBJECTS
GRADE 4 - SUMMATIVE TEST QUARTER 4 ALL SUBJECTSGRADE 4 - SUMMATIVE TEST QUARTER 4 ALL SUBJECTS
GRADE 4 - SUMMATIVE TEST QUARTER 4 ALL SUBJECTSJoshuaGantuangco2
 
Barangay Council for the Protection of Children (BCPC) Orientation.pptx
Barangay Council for the Protection of Children (BCPC) Orientation.pptxBarangay Council for the Protection of Children (BCPC) Orientation.pptx
Barangay Council for the Protection of Children (BCPC) Orientation.pptxCarlos105
 
ISYU TUNGKOL SA SEKSWLADIDA (ISSUE ABOUT SEXUALITY
ISYU TUNGKOL SA SEKSWLADIDA (ISSUE ABOUT SEXUALITYISYU TUNGKOL SA SEKSWLADIDA (ISSUE ABOUT SEXUALITY
ISYU TUNGKOL SA SEKSWLADIDA (ISSUE ABOUT SEXUALITYKayeClaireEstoconing
 
DATA STRUCTURE AND ALGORITHM for beginners
DATA STRUCTURE AND ALGORITHM for beginnersDATA STRUCTURE AND ALGORITHM for beginners
DATA STRUCTURE AND ALGORITHM for beginnersSabitha Banu
 
Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)
Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)
Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)lakshayb543
 
4.18.24 Movement Legacies, Reflection, and Review.pptx
4.18.24 Movement Legacies, Reflection, and Review.pptx4.18.24 Movement Legacies, Reflection, and Review.pptx
4.18.24 Movement Legacies, Reflection, and Review.pptxmary850239
 
How to Add Barcode on PDF Report in Odoo 17
How to Add Barcode on PDF Report in Odoo 17How to Add Barcode on PDF Report in Odoo 17
How to Add Barcode on PDF Report in Odoo 17Celine George
 

Último (20)

LEFT_ON_C'N_ PRELIMS_EL_DORADO_2024.pptx
LEFT_ON_C'N_ PRELIMS_EL_DORADO_2024.pptxLEFT_ON_C'N_ PRELIMS_EL_DORADO_2024.pptx
LEFT_ON_C'N_ PRELIMS_EL_DORADO_2024.pptx
 
Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17
Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17
Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17
 
ACC 2024 Chronicles. Cardiology. Exam.pdf
ACC 2024 Chronicles. Cardiology. Exam.pdfACC 2024 Chronicles. Cardiology. Exam.pdf
ACC 2024 Chronicles. Cardiology. Exam.pdf
 
FINALS_OF_LEFT_ON_C'N_EL_DORADO_2024.pptx
FINALS_OF_LEFT_ON_C'N_EL_DORADO_2024.pptxFINALS_OF_LEFT_ON_C'N_EL_DORADO_2024.pptx
FINALS_OF_LEFT_ON_C'N_EL_DORADO_2024.pptx
 
OS-operating systems- ch04 (Threads) ...
OS-operating systems- ch04 (Threads) ...OS-operating systems- ch04 (Threads) ...
OS-operating systems- ch04 (Threads) ...
 
Q4 English4 Week3 PPT Melcnmg-based.pptx
Q4 English4 Week3 PPT Melcnmg-based.pptxQ4 English4 Week3 PPT Melcnmg-based.pptx
Q4 English4 Week3 PPT Melcnmg-based.pptx
 
HỌC TỐT TIẾNG ANH 11 THEO CHƯƠNG TRÌNH GLOBAL SUCCESS ĐÁP ÁN CHI TIẾT - CẢ NĂ...
HỌC TỐT TIẾNG ANH 11 THEO CHƯƠNG TRÌNH GLOBAL SUCCESS ĐÁP ÁN CHI TIẾT - CẢ NĂ...HỌC TỐT TIẾNG ANH 11 THEO CHƯƠNG TRÌNH GLOBAL SUCCESS ĐÁP ÁN CHI TIẾT - CẢ NĂ...
HỌC TỐT TIẾNG ANH 11 THEO CHƯƠNG TRÌNH GLOBAL SUCCESS ĐÁP ÁN CHI TIẾT - CẢ NĂ...
 
USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...
USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...
USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...
 
INTRODUCTION TO CATHOLIC CHRISTOLOGY.pptx
INTRODUCTION TO CATHOLIC CHRISTOLOGY.pptxINTRODUCTION TO CATHOLIC CHRISTOLOGY.pptx
INTRODUCTION TO CATHOLIC CHRISTOLOGY.pptx
 
ANG SEKTOR NG agrikultura.pptx QUARTER 4
ANG SEKTOR NG agrikultura.pptx QUARTER 4ANG SEKTOR NG agrikultura.pptx QUARTER 4
ANG SEKTOR NG agrikultura.pptx QUARTER 4
 
Raw materials used in Herbal Cosmetics.pptx
Raw materials used in Herbal Cosmetics.pptxRaw materials used in Herbal Cosmetics.pptx
Raw materials used in Herbal Cosmetics.pptx
 
Influencing policy (training slides from Fast Track Impact)
Influencing policy (training slides from Fast Track Impact)Influencing policy (training slides from Fast Track Impact)
Influencing policy (training slides from Fast Track Impact)
 
GRADE 4 - SUMMATIVE TEST QUARTER 4 ALL SUBJECTS
GRADE 4 - SUMMATIVE TEST QUARTER 4 ALL SUBJECTSGRADE 4 - SUMMATIVE TEST QUARTER 4 ALL SUBJECTS
GRADE 4 - SUMMATIVE TEST QUARTER 4 ALL SUBJECTS
 
TataKelola dan KamSiber Kecerdasan Buatan v022.pdf
TataKelola dan KamSiber Kecerdasan Buatan v022.pdfTataKelola dan KamSiber Kecerdasan Buatan v022.pdf
TataKelola dan KamSiber Kecerdasan Buatan v022.pdf
 
Barangay Council for the Protection of Children (BCPC) Orientation.pptx
Barangay Council for the Protection of Children (BCPC) Orientation.pptxBarangay Council for the Protection of Children (BCPC) Orientation.pptx
Barangay Council for the Protection of Children (BCPC) Orientation.pptx
 
ISYU TUNGKOL SA SEKSWLADIDA (ISSUE ABOUT SEXUALITY
ISYU TUNGKOL SA SEKSWLADIDA (ISSUE ABOUT SEXUALITYISYU TUNGKOL SA SEKSWLADIDA (ISSUE ABOUT SEXUALITY
ISYU TUNGKOL SA SEKSWLADIDA (ISSUE ABOUT SEXUALITY
 
DATA STRUCTURE AND ALGORITHM for beginners
DATA STRUCTURE AND ALGORITHM for beginnersDATA STRUCTURE AND ALGORITHM for beginners
DATA STRUCTURE AND ALGORITHM for beginners
 
Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)
Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)
Visit to a blind student's school🧑‍🦯🧑‍🦯(community medicine)
 
4.18.24 Movement Legacies, Reflection, and Review.pptx
4.18.24 Movement Legacies, Reflection, and Review.pptx4.18.24 Movement Legacies, Reflection, and Review.pptx
4.18.24 Movement Legacies, Reflection, and Review.pptx
 
How to Add Barcode on PDF Report in Odoo 17
How to Add Barcode on PDF Report in Odoo 17How to Add Barcode on PDF Report in Odoo 17
How to Add Barcode on PDF Report in Odoo 17
 

Ch4

  • 1. Section B. Unit 3 Chapter 5 Introduction to Management Business. M. 26 Sep 2012 Galligan & B. Reid 1
  • 2. Management • Involves Planning Organising and Controlling an organisation to achieve results by Leading, Leading Motivating and Communicating with people. Business. M. 26 Sep 2012 Galligan & B. Reid 2
  • 3. Management The art of getting things done through people, and with people. The skill of directing human activities and physical resources to achieve predetermined goals. 09/26/12 Business - East Glendalough School 3
  • 4. Management - Mission Statement • Involves laying • Communicating down the this to all team direction to be members taken in the long term. Business. M. 26 Sep 2012 Galligan & B. Reid 4
  • 5. Characteristics of Managers Entrepreneurs Managers 1Generate ideas 1 Implement ideas 2Risk their 2 Don’t risk their money money 3Make decisions 3 Make decisions alone collaboratively 4Unwilling to 4 Delegate delegate Business. M. 26 Sep 2012 Galligan & B. Reid 5
  • 6. Characteristics of Managers Organisers. Decisive Hard Working Human Relations Initiative 09/26/12 Business - East Glendalough School 6
  • 7. Management Skills 3 Skills to be looked at; • Leadership • Motivation • Communication Business. M. 26 Sep 2012 Galligan & B. Reid 7
  • 8. Management Activities • Planning • Organising • Controlling Business. M. 26 Sep 2012 Galligan & B. Reid 8
  • 9. Management Skills 1: Leadership A method of directing and helping groups of people to achieve objectives. A quality that allows managers to affect & influence how others behave. 09/26/12 Business - East Glendalough School 9
  • 10. Leadership - Leadership Types Autocratic or Authoritarian – No consultation Democratic – Encourages contribution Laissez faire – Non interventionist Note: No ONE good type. Need a bit of each at times. 09/26/12 Business - East Glendalough School 10
  • 11. Leadership - Delegation The process of ASSIGNING DUTIES to subordinates and allowing them the AUTHORITY to carry out those duties. 09/26/12 Business - East Glendalough School 11
  • 12. Leadership - Delegation Two Key Points • 1 Responsibility • 2 Authority – Involves giving – Involves giving the obligation to the right to use ensure the duties power to other performed people satisfactorily Business. M. 26 Sep 2012 Galligan & B. Reid 12
  • 13. Business. M. 26 Sep 2012 Galligan & B. Reid 13
  • 14. Management Skills 2: Motivation The factors that cause people to act in a certain way. The process of controlling certain patterns of behaviour because of the needs and aspirations of people 09/26/12 Business - East Glendalough School 14
  • 15. Motivation 4 things required • 1 An unsatisfied Need • 2 A Goal which will satisfy the need • 3 Determine the Action required • 4 Feedback to confirm progress Business. M. 26 Sep 2012 Galligan & B. Reid 15
  • 16. Motivation - Theories of . . 1 McGregor’s Theory X & Theory Y 2 Maslow’s Hierarchy of Needs Business. M. 26 Sep 2012 Galligan & B. Reid 16
  • 17. Motivation - McGregor Theory X Theory Y People dislike work Work can be People must be forced satisfying to work People can motivate People want safety themselves People are self People like cantered responsibility 09/26/12 Business - East Glendalough School 17
  • 18. Motivation - Maslow • All human beings have a set of needs which they want to satisfy. • Very basic needs:- food etc • Higher level needs:- ego • 5 levels of need, each becomes important as lower one satisfied Business. M. 26 Sep 2012 Galligan & B. Reid 18
  • 19. Motivation - Maslow S e lf A c tu a lis a tio n E go S o c ia l B e lo n g in g S a fety P h y sic a l 09/26/12 Business - East Glendalough School 19
  • 20. Because the Monkey wants to Monkey shows off to its mates Monkeys has a cuppa together Monkey Safe in a Tree Hungry Monkey EatsM.Banana Business. a 26 Sep 2012 Galligan & B. Reid 20
  • 21. 09/26/12 Business - East Glendalough School 21
  • 22. Motivation - Maslow S e lf A c tu a lisa tio n = S e lf fu lfillm e n t, p e r so n a l g r o w th E g o = R e sp e c t, r e c o g n itio n S o c ia l B e lo n g in g = S o c ia l c lu b s, fr ie n d s , c o m p a n io n sh ip S a fe ty = In su r a n c e , o r d e r , u n io n , c o n tr a c t P h y sic a l = F o o d , w a te r , sle e p Business. M. 26 Sep 2012 Galligan & B. Reid 22

Notas del editor

  1. p44
  2. p45
  3. p48
  4. In Chapter 7. Page 85
  5. Douglas McGregor American social psychologist & management consultant Theory X 1 Dislike work. Avoid it if possible 2 Forced to work - threatened with some kind of punishment 3 Desire for safety & security. Avoid responsibility, no ambition, happy to take orders 4 Self centred, don’t like & will resist change. Individual doesn’t care about organisations goals Theory X suits autocratic manager Theory Y 1 Mental & physical effort of work is as natural as play or rest. Don’t inherently dislike work, can be very satisfying 2 If people can share in objectives can motivate themselves 3 Satisfaction of higher level needs, esteem & self actualisation is greatest motivator 4 Everyone has a contribution to make, under used by firms