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Cmc sense making
1. Sarah Cavanah and Michelle Farabough
CMC Spring 2012
Us vs. Them:
Examiningsense-makingelementsandSIDE
ingroup communicationinanonlineAsperger’s
communitydiscussionforum
2. Introduction
• Autism Spectrum Disorder
• Behavior impairments
• No cause; no explicit treatment
• Internet brings together
marginalized groups
5. GuidingTheory: SIDE
• Social Identity of De-Individuation Effects
• De-individuation roots
• Collective unconsciousness
• In CMC, group norms rule
• Reinforces group identity
8. ResearchQuestions
• What types of verbing phrases are used in an online
forum and at what rates?
• What proportion of posts are solos posts with no
responses?
• Do elements of SMM
interaction used in threads
change over time?
AD naturally sets up an “us” vs. “them”1994 > EinsteinSocial/behavioral and communication = Cannot “see” or test like diabetes, e.g. wheelchairCause is a mystery > anecdotal theories of treamentOdd behaviors = stigmitizedCMC research suggests leveling the playing field
ContorversialWidely recognized as an “us” vs. ”them” topic
What we read in class = online support groups… interpersonal communication = information, emotional support and empowermentSame models of community suggested by some CMC research Growing interest in health and social behavior onlineMost recent studies interested = growing influence of participatory medicine and patient input& how rhetoric convinces others and can impact treatment decision *** Topics of interest to health care providers
Lynch pin to this study is the concept of DeindividuationTraditional roots in psychology; theory of “angry mobs”; collective sense of in-group and out-groupCMC: advanced to SIDEMembers move in the direction of group norms and decisionsReinforces the “us” vs. “them”Lots of evidence validating SIDE > not the minute-by-minute formation of “us”
Individuals engage in information seeking and use itto make sense of what is taking placePublic Sphere: Interaction with others formulates an understanding of collective and social worldsOnline: Documentation in Twitter and communication in online forums situates specific elements of dynamic interaction in the context of time
Developed in 2009 by Schaefer and Dervin… paper given to classPaper is Critical based off HabermasWe thought it could work for SIDE as well, still “self” against “mass other”Invidivdual moves to generalizing about an entire group.Situating is lived, PERSONAL experience + next two are about selfNext group relates to EMOTIONLast 3 are self to societySituating: Specific time-space anchored experience Emoting: Self emotionsSelf-growing: Self-learning/awarenessEngaging: Direct comments to/about other post(s)Perspectiving: References other posters’ viewpointsEmpathying: References to poster(s)’ emotionsGeneralizing: Group stereotype(s) without critiqueReflecting: Critique of social structure directly connected to posterConsciencitizing: Actions poster will take to change critiqued social structure
“Safe, helpful, and welcoming online community established to help share and build collective knowledge…personal experts in experiencing and understanding AS”Operated and moderated by its members
Very high proportions occurring in the first post (p=.745)Decreased as number of posts in thread increased
Engaging posts occurred at a lower-than-expected rate in the first post (p=.053)Jumped to higher-than-expected in the second (p=.722).Proportion of engagning posts increased as the number of posts in a thread increased.
Perspecting posts followed similar pattern with engaging.Use was very low in first post (p=.021)Proportion tended to rise as the number of posts in the thread increased.
Proportion of posts using empathying was low throughout the sample, but spiked at posts 3 (p=.124) and occurred at every 4 to 7 posts throughout the thread.
First thread in 2003 until board closure in December 2011.3 self-to-society verbing phrases—generalizing, reflecting and conscientizingConscientizing: n=10, so no analysisGeneralizing: two-way contingency table analysis found signficant results for use of verbing phrases were time related Spikes higher than expected at beginning of forum in 2003 and rose the highest between fall 2007 and spring 2008 Superficial analysis of news stories showed increased controversy about autism in media with increased coverage (McCarthy’s book “Louder Than Words…”)Reflecting: two-way contingency table analysis found significant results Similar high percentage from 2007 to 2009, but also just as many without reflecting present Highest proportion when board opened in 2003 and closed in 2011
Less about individual people and more about generalitiesGroup tends to recognize each other as they interact, but also deal with generalized information more
Find threads relevant to GFCF dietLow inter-coder reliability
Permanent nature of board provides rich field for analyzing micro-practices of group communicationExpand both SIDE and SMM in CMCFor health care and psychological practitioners, knowledge of how online communication affects an individual’s beliefs and practices
