Why big data matters to case management EMC Big data action engine Big data & business processes

1. BIG DATA,
FROM
INSIGHT TO
ACTION
Mountaha Ndiaye
EMC France
© Copyright 2013 EMC Corporation. All rights reserved.
1

2. “Why Big Data
Matters to Case
Management ?”
© Copyright 2013 EMC Corporation. All rights reserved.
2

3. Case mngt: Value proposition delivery
Variable cost, opportunity for differentiation
Data insight
and business
development
Enterprise
information
governance
Data collect,
protection
and
organization
Value
Proposition
delivery
Business operations
© Copyright 2013 EMC Corporation. All rights reserved.
3

4. Know when
to act
Real-time
Inline
analytics
Why Big Data
Matters to Case
Management ?
Dynamic
Business
rules
Rethink how
works gets
distributed/
done
© Copyright 2013 EMC Corporation. All rights reserved.
4

5. Know when
to act
Real-time
Inline
analytics
Why Big Data
Matters to Case
Management ?
Dynamic
Business
rules
Rethink how
works gets
distributed/
done
© Copyright 2013 EMC Corporation. All rights reserved.
5

6. Know when
to act
Real-time
Inline
analytics
Why Big Data
Matters to Case
Management ?
Dynamic
Business
rules
Rethink how
works gets
distributed/
done
© Copyright 2013 EMC Corporation. All rights reserved.
6

7. Know when
to act
Real-time
Inline
analytics
Why Big Data
Matters to Case
Management ?
Dynamic
Business
rules
Rethink how
works gets
distributed/
done
© Copyright 2013 EMC Corporation. All rights reserved.
7