1. CERTIFIED HUMAN RESOURCE INTELLIGENCE PROFESSIONAL COURSE OVERVIEW
“The difference is collaborative efforts.”
“Transforming today’s HR professional into tomorrow’s business leaders.”
Our economy has opened to the global opportunities, and competition at the
highest level now prevails. In the current brain-drain scenario, it is becoming
Course Overview more and more difficult for HR to retain good employees for their organization.
Organizational needs are changing and growing. The expectations of the
management from their HR Department have raised the professional
competency requirements for the HR professionals to the next higher level.
Global trends in HR Management are rapidly shifting towards technology-
based HR Management through advanced disciplines where Business
Intelligence is the leading, with HR Intelligence as one of its major branches.
It is very important for HR Heads, Managers, and Executives to be well
equipped in HR Intelligence for their career advancement as more and more
progressive companies are implementing it, as well as delivering fast paced
development to their organization through implementing HR intelligence.
Most of the management development programs today focus on the advanced
theories and practices taking place in the discipline of HR. However, it is of
utmost importance for HR professionals to understand that with the dynamicity
that HR environments have in today’s scenario, it is the right technology for
alignment, execution, analysis, and improvement that will make these
practices tangible and deliver their true value.
With this in the horizon, Indian Institute of Business Intelligence has
launched the CHIP Program in technical collaboration with Euthenics IT to
address the rapidly expanding need of the industry for technocrats and trained
professionals, and to accelerate the career graph of HR professionals and be a
catalyst in their progress.
Certified The distinguishing quality of this course is the industry-institute outlook on
which it is designed. It equips the knowledge of HR, with the practice of HR
Human Resource Intelligence Intelligence thus focusing on the deliverables which actually matter to the
management and organization.
Professional
Technology & Solution Partner
(Chip Program)
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2. CERTIFIED HUMAN RESOURCE INTELLIGENCE PROFESSIONAL COURSE OVERVIEW
Certified Human Resource Intelligence Contents
Professional (CHIP) Program
MISSION & VISION 1. Mission & Vision
2. Program Audience
IIBI's mission is to be a catalyst in the growth of individuals and organizations 3. Course Objective
through providing education in business intelligence that improves managerial 4. Course Premise
practices in the private as well as the public sectors and help everyone in the
5. Course Overview
organization work towards adopting superior policies and scaling to heights in
6. Course Content
management.
7. Course Outline
8. Course Benefits
Our initiative is to bridge the industry-institute gap by training professionals
9. Course Duration
in industry best practices in technology-based management, who can
10. Course Delivery
contribute from their first day at work by reducing industry training cycle time,
efforts and resources; and to equip organizations for timely tapping the
Indian Institute of Business Intelligence
opportunities in line with their business objectives and goals.
(IIBI) offers CHIP program to train HR
professional in analyzing and managing
Our goal is to offer timely high quality education and training with hands on
HR processes through HR Intelligence
exposure to the participants and benefit them through our vast and rich industry
which provides near real-time insight to
oriented experience to ensure a high degree of satisfaction for them.
make better, more strategic decisions.
The program will provide strong
PROGRAM AUDIENCE understanding into HR analytics for
performing comprehensive work force
Senior and middle managers and executives with more than two years
planning & budgeting, employee
experience in the HR function can gain maximum benefit from this program.
development, performance and
However, executives and managers from other functions who either have to
productivity, salary, recruitment,
substantially manage people or are planning a career in HR can take a head-
vacancy and termination trend analysis
start from this program.
– to name a few. The results: you drive
faster, better decision-making that
COURSE OBJECTIVE aligns your workforce with corporate
objectives.
Human Resource Management (HRM) forms the cornerstone for the success
of today’s businesses. HR Management is probably the only strategic
management role that spans the length and breadth of any organization and IIBI offerings CHIP Program to HR
has the potential to directly influence the performance at every inch in an Professionals are based on the
organization. response generated on the globally
changing business concepts, strategies,
The chief objective of the Certified HR Intelligence Professional course is technologies, and needs. We invite HR
then to help HR professionals learn how they can unearth their hidden potential Departments to associate with us and
that can lead them to become the top management in their career. It focuses greatly benefit through our CHIP
on training the participants in technology-based management of human Program Services and solutions in this
resource and talent management through a proper understanding of intense globalizing environment.
Human Resource Intelligence.
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3. CERTIFIED HUMAN RESOURCE INTELLIGENCE PROFESSIONAL COURSE OVERVIEW
CHIP program trains HR executives and
Organizations should feel more assured about the functional understanding of
managers in designing accurate views
their certified HR Executives that they can apply forward thinking HR best
of human resources-related activities,
practices and policies through HR Intelligence.
including recruiting, performance
management, learning, compensation,
Answering the gap of Technology-based Management in today’s fast changing
benefits, payroll, time management, and
global scenario, CHIP Program is designed as a part of our industry-
real time analytics.
institute initiative through the collaborative efforts of veteran industry
professionals and researchers from leading management institutes of
India.
KEY ADVANTAGES
COURSE PREMISE ■ The course trains the participants in
designing services and solutions that
Organizations around the world are recognizing the payback and competitive
deliver business value from the HR
advantages of developing the right human capital. The key challenge is to align
function and align it with the decision
people with management strategy. Advances in technology and continuously
making role through end-to-end HR
increasing competitive pressures and talent drain from a global economy, are
Management
reshaping organizational architecture and human systems, forcing businesses
■ Course developed through strong
to identify and nurture leaders who can operate effectively across the board.
alliance network of industry and
institute experts and delivered
The challenge for the HR professional is then to optimize the performance
through veterans who align industry
by meeting most critical needs around managing, rewarding, and
knowledge with pedagogy.
engaging talent; ensuring responsible remuneration; and enhancing
■ Fulfilling immediate project-based
Human Resource Effectiveness, which is a mammoth task in absence of
requirements
functional and strategic understanding of HR Intelligence.
■ Technology and industry oriented HR
processes through ongoing industry-
At “Indian Institute of Business Intelligence (IIBI)”, we recognize that each
institute research initiatives
organization is different, with unique business challenges. However, as
professionals, you will be poised in your career to work with many different ■ End-to-end HR Management
organizations in many different challenging scenarios. How do you then handle ■ Recruitment solution and role
such scenarios? It is the discipline of HR Intelligence that helps you meet these profiling from CxOs to Senior and
challenges. Middle-level Managers
■ HRM Intelligence Solutions for
In this course we cover a working understanding of industry HR best delivering business value from the HR
practices that lead to HR Intelligence. This is then groomed with hands- function
on training on creating translating, executing, and monitoring these ■ Training and Development: Role-
policies through HR Dashboards and industry-leading analytic based to management-based skill-
applications. sets training and development
■ Performance management and
Manager’s need an accurate ongoing understanding of where and how the appraisal systems
entire workforce stands and how their performance can be best optimized and ■ Development of HR Policies and
utilized. HR Intelligence is the Performance Management faculty in HR, Systems; and HR audit
which provides a strategic comprehensive understanding of human resources ■ Conflict resolution and change
information through dashboards, scorecards, and KPI management. management
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4. CERTIFIED HUMAN RESOURCE INTELLIGENCE PROFESSIONAL COURSE OVERVIEW
HR-Intelligence provides a framework for corporate performance management
■ Monitoring and Analyzing outsourced
and helps to track continuous process improvement. By delivering timely and
HR Services through HR Intelligence
accurate information, managers can make better decisions faster through it.
and doing Activity Based Costing
Executives can set targets to meet their strategic objectives, monitor
■ Monitoring Regulations and
performance in all HR areas of the company, receive notifications when
compliances
performance is out of tolerance and can respond immediately by taking
■ Designing KPI, KRA, based HR
corrective actions.
Analytical Dashboards & Scorecards.
COURSE OVERVIEW
HR Intelligence faculty focuses on the practice of translating HR functions
and policies into dashboards, scorecards, and operational reports that lead HR Managers can learn to elevate
towards quantitative and qualitative measurement and performance from time-consuming non-strategic
optimization of the entire workforce through analytical insights. administrative functions through
taking CHIP course that
The course builds the foundation for a career long learning in HR Intelligence encompasses analytical
that proves to your peers and your organization that you are driven to be understanding on HR Intelligence
successful in HR management. The course credentials can: practices like:
■ Understanding of HR Intelligence
■ Increase your professional growth and career options for complete HR process analysis
■ Set you apart from your peers and reporting in near real-time
■ Result in greater respect from the HR fraternity leading to increased productivity
and complete utilization of human
The CHIP program addresses the business challenges of the HR function like: capital across the organization.
■ The program helps HR Heads
■ Management of people and performance: Align goals, metrics and
closely align the workforce with
people
the management goals and deliver
■ Drive cost out of the organization: Increase efficiency, minimize risk
a decisive role in achieving
■ Increase margin and profitability: Maximize utilization
business goals.
■ Single view human capital management: A rationalized global view
■ Execution of functions from
■ Leverage infrastructure investments: HR, financial, ERP
recruitment & training to retention
applications and exit based on performance
■ Graying workforce and skills gap: Attaining and attracting talent a analysis and scorecarding.
top priority ■ Effective HR decision-making
■ Organization and staffing: What job functions, positions, roles, and through HR Intelligence which
capabilities are required to drive the business performance? leads to conflict resolution through
■ Compensation: How should we reward our employees to retain and concrete analytical representation
motivate them for full performance? from robust scorecards and
■ Talent and succession: What are the talent and succession gaps we efficiency matrices
must address to ensure sustained performance? ■ Training & Development: Role-
■ Training and development: What training and development do we based to management-based skill-
need to maximize employee performance; is there a clear payback? sets training and development;
■ Benefits: How do we manage costs and incentives for better and competency gap analysis
performance? followed by training
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5. CERTIFIED HUMAN RESOURCE INTELLIGENCE PROFESSIONAL COURSE OVERVIEW
Participants learn to identify the most effective human resource planning
■ Competency mapping
models to enhance organizational productivity through gaining insight into
encompassing department-wise
individual and group behaviour in different business situations. The learning
per person productivity analysis
helps participants identify the importance of how a correlative insight into
followed by job and role
different HR functions contributes to the development of the entire organization.
description, analysis, and
evaluation across the
Participants develop competency in scaling conventional MIS HR systems to
organization.
HR Intelligence based systems and structures which helps their organization
■ Performance management &
achieve its HR objectives.
appraisal, competency building,
role assessment, defining the
On completion of the programme, participants should acquire competency in
KPIs, KRAs, and goal setting
performing HR Intelligence functions in organizations and consultancy firms.
■ Quantitative and qualitative
representation of results from HR
COURSE CONTENT Heads with forecasts to justify
The purpose of this course is to serve the most important, useful, and
their requirements to the
frequently needed functions from the following HR Operational & Policy areas:
management and decisions to the
people on a continual basis
Course coverage: Theory ■ Substantially reducing HR
■ Organization Development
evaluation, consolidation, and
■ Induction, Training & Development
reporting time by automation rich
■ Career Planning & Development reporting tools and reduced
■ Interpersonal Teamwork and Process dependency on the IT department.
■ Human Resource Planning
■ Compensation & Benefit Strategy
■ Strategic Human Resource Intelligence
CHIP course helps HR professionals
■ Competency Mapping & Performance Appraisal communicate across the organization
■ Risk & Compliance Management, Delegation of Authority the value they create through analytics
■ Recruitment to Exit Selection Process and forecasting and align themselves
■ Workforce Analytics, Attrition & Productivity Rates Analysis as the value drivers for every division
■ Manpower Budgeting & Planning and transform themselves into Strategic
■ Payroll & Compensation Management Business Units of their organizations.
■ Retention Plan & Compensation Range
■ Overview of major Human Resource Planning systems like EG-
ERPBI, SAP, BAAN, Oracle CHIP course educates in the top
business challenges for HR through
Course coverage: Hands-on Practice & Designing Analytics.
■ Gain Daily HR Intelligence
■ Manage Workforce Development and Learning ■ Management of people and
■ Optimize Compensation performance: Align goals, metrics
■ Manage Recruitment and people
■ Analyze Workforce Composition ■ Drive cost out of the
■ Manage Utilization & Productivity organization: Increase efficiency,
■ Automate Key Processes minimize risk
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6. CERTIFIED HUMAN RESOURCE INTELLIGENCE PROFESSIONAL COURSE OVERVIEW
■ Get a Single Source of Truth
■ Increase margin and
■ Manage Total Compensation profitability: Maximize utilization
■ Locate and Manage Talent Globally ■ Single view human capital
■ Global Optimizational Effectiveness and Employee Development management: A rationalized
■ Global Compensation & Benefits global view
■ Assignment Management ■ Leverage infrastructure
investments: HR, financial, ERP
Course coverage: Project & Practice Material applications
Project forms an integral part for the successful completion of the course. On
■ Graying workforce and skills
completion of the theory and practice modules of the course, participants will
gap: Attaining and attracting talent
take a project on designing dashboards and analysis and they will be attached
a top priority
to a project guide. For this they will be provided the necessary dashboard
■ Organization and staffing: What
designing application for a limited period. Participants shall utilize this
job functions, positions, roles, and
application for designing dashboards from the HR Management System, HR-
capabilities are required to drive
ERP that is available to them in their workplace.
the business performance?
■ Compensation: How should we
COURSE OUTLINE reward our employees to retain
and motivate them for full
Indian Institute of Business Intelligence (IIBI) offers CHIP program to train HR
performance?
professional in analyzing and managing HR processes through HR Intelligence
■ Talent and succession: What are
which provides near real-time insight to make better, more strategic decisions.
the talent and succession gaps we
The program will provide strong understanding into HR analytics for performing
must address to ensure sustained
comprehensive work force planning & budgeting, employee development,
performance?
performance and productivity, salary, recruitment, vacancy and termination
■ Training and development: What
trend analysis – to name a few.
training and development do we
need to maximize employee
The results: you drive faster, better decision-making that aligns your workforce
performance; is there a clear
with corporate objectives.
payback?
CHIP program trains HR executives and managers in designing accurate views ■ Benefits: How do we manage
of human resources-related activities, including recruiting, performance costs and incentives for better
management, learning, compensation, benefits, payroll, time management, and performance?
real time analytics.
In order to provide strategically sound answers, HR needs the critical
information provided by the right technology processes and analytical tools. A top-down view to monitor HR
The course trains in accessing and analyzing data from all HR functional areas trends and manage to exceptions
through operational reports, dashboards, and matrices which can lead to
meaningful conclusions and making fact-based decisions like: ■ Overall resource performance
■ Goals vs. actual to date
■ Acquire Talent: Key insights can help HR department cost-effectively
■ HR metrics feed executive
to find the right people in the shortest time.
dashboards
■ Deploy Staff: To segment workforce and invest time in the key
■ Financial performance
employees who make the biggest contribution.
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7. CERTIFIED HUMAN RESOURCE INTELLIGENCE PROFESSIONAL COURSE OVERVIEW
■ Segment Talent: Provide opportunities for employee growth, such as
■ Planned vs. actual and
training, on-the-job training, experience, and mentoring.
variances
■ Retain Top Talent: To identify the critical talent within the
■ Asset utilization
organization and ensure that HR is able to retains it.
■ People, capital
■ Change Management: Value lie in using a fact-based analytic
■ Tracking of soft measures
approach to solve business problems and providing a longer-term
■ Diversity
viewpoint about how the organization should adjust to environmental
■ Training & education
changes.
■ Compensation Management: Aligning payroll and incentives with
corporate goals
■ Monitoring key metrics like turnover, demographics, cost per
employee, recruiting, and training effectiveness
■ Analyzing Opportunities for Improvement in areas such as
recruitment, attrition, and retention
■ Minimizing the Administrative Burden of manual processes involved
with spreadsheets
The following section outlines a brief overview of the key areas for
strategic decision-making from HR Intelligence practice to be covered in
this course.
Achieve Workforce Excellence
With people-related costs averaging over 60% of total corporate expenditures,
leading firms are paying increased attention to the contribution made by their
workers and are developing a new model for HR. With CHIP programs, HR
professionals improve the efficiency, effectiveness, and productivity of the
workforce and the ability to manage locally or globally. To be fully effective,
these programs require new processes supported by leading technologies. IIBI
calls this model Workforce Excellence and believes it is the ultimate goal of HR,
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8. CERTIFIED HUMAN RESOURCE INTELLIGENCE PROFESSIONAL COURSE OVERVIEW
regardless of company size, industry segment, or geography. The model is
Leverage predefined KPIs to set
composed of four main phases: comply, automate, measure, and align.
management goals. Consolidate all key
information on a single homepage, with
■ Provide accurate, meaningful and actionable information one-click access to automated out-of-
■ Introduce modelling capabilities based on real data to make tolerance notifications, KPIs, reports,
projections about the changing dynamics of a company’s workforce in and more.
advance of, during and after policy, regulatory and other changes
■ Deliver the methodologies and tools to analyze the business impact of
workplace trends, decisions and policies
■ Identify and links performance drivers and critical workforce trends
that better inform the strategy for end-to-end business solutions
■ Gain Daily Business Intelligence: Leverage predefined KPIs to set
management goals. Consolidate all key information on a single
homepage, with one-click access to automated out-of-tolerance
notifications, KPIs, reports, and more.
■ Manage Workforce Development and Learning: Analyze
competence gaps by person and job. Analyze skills gaps for groups
and individuals. Manage training attendance, resource use, costs, and
success rates.
■ Optimize Compensation: Analyze salary trends. Compare average
salaries by group. Look at salary distributions and skews by grade,
performance, and service test. Evaluate benefits plans for maximum
value.
■ Manage Recruitment: Analyze time and costs by recruitment
method. Review recruitment success rates. Analyze applicant
statistics and dropout reasons.
■ Analyze Workforce Composition: Understand workforce trends by
job, geography, user-defined categories, minority groups, and
business areas.
■ Manage Utilization and Productivity: Analyze planned and
unplanned hours by cost band over time. Analyze absenteeism by
reason over time.
Strategic Human Resource Management
Learn how to develop HR strategy that successfully integrates company’s
strategy to meet its short-term and long-term goals.
Global Staffing
Learn how to plan, develop, implement and evaluate global staffing initiative on
worldwide basis to ensure that organization’s business and strategic goals and
objectives are met.
Gain Daily HR Intelligence
Leverage predefined KPIs to set management goals. Consolidate all key
information on a single view, with one-click access to automated out-of-
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9. CERTIFIED HUMAN RESOURCE INTELLIGENCE PROFESSIONAL COURSE OVERVIEW
tolerance notifications, KPIs, Balance Scorecard, analytics and more.
Attract and retain with the right
combination of salary and benefits. Set
Manage Workforce Development and Learning
limits and warnings. Control budgets by
Analyze competence gaps by person and job. Analyze skills gaps for groups
department, position, or role. Deploy
and individuals. Manage training attendance, resource use, costs, and success
absence and termination policies.
rates.
Optimize Compensation
Analyze salary trends. Compare average salaries by group. Look at salary
distributions and skews by grade, performance, and service test. Evaluate
benefits plans for maximum value.
Manage Total Compensation
Attract and retain with the right combination of salary and benefits. Set limits
and warnings. Control budgets by department, position, or role. Deploy
absence and termination policies.
Global Compensation and Benefits
Learn to find out the various cultural, business, economic, tax and legal factors
that directly affect compensation and benefits programs. This content is
followed by a more specific look at compensation and benefit programs for
local nationals, new ventures, functional groups and international assignees.
Manage Recruitment
Analyze time and costs by recruitment method. Review recruitment success
rates. Analyze applicant statistics and dropout reasons.
Analyze Workforce Composition
Understand workforce trends by job, geography, user-defined categories,
minority groups, and business areas.
Manage Utilization and Productivity
Analyze planned and unplanned hours by cost band over time. Analyze
absenteeism by reason over time.
Automate Key Processes
Leverage workflow and internet-based processes to speed and optimize
recruitment, hiring, budgeting, compensation, termination, performance, skills,
collective agreements, and more. Perform rules-based HR budget control.
Get a Single Source of Truth
Maintain global HR data in a single instance for better availability and accuracy
of information, with a global single repository of employee data.
Locate and Manage Talent Globally
Manage recruitment, hiring, and deployment on a global basis and address
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10. CERTIFIED HUMAN RESOURCE INTELLIGENCE PROFESSIONAL COURSE OVERVIEW
local country requirements at the same time. Manage address information,
Learn how to establish assignment
currency, data formats, banking details, and payment methods for any country.
strategy and policies. This include
Conduct competency profiling and management.
planning, implementing, administering
and evaluating all activities related to
Integrate Intelligence with HR Management
assignment and mobility with all aspects
Integrate intelligence with HR management to align your workforce with
of process, assignment and selection
corporate objectives.
management and employee decision,
pre-departure preparation, “On
Global Organizational Effectiveness and Employee
Assignment” and completing
Development
Learn how to establish organizational structures, programs and processes to assignment.
deploy and use employee to achieve current and future objectives considering
all aspects of global business along with difference that pertain to several
cultures. The course offers valuable, industry-
recognized credentials that signify a
Assignment Management proven level of knowledge and skills
Learn how to establish assignment strategy and policies. This include planning,
on specific HR Intelligence
implementing, administering and evaluating all activities related to assignment
technologies to help HR
and mobility with all aspects of process, assignment and selection
professionals accelerate professional
management and employee decision, pre-departure preparation, “On
development broaden career
Assignment” and completing assignment.
choices, increase technical skills and
productivity, and drive success for
PROGRAM BENEFITS themselves and their organization.
■ The course is oriented towards helping HR professionals yield
maximum value for their organizations through effective deployment of
HR Intelligence.
■ The course is designed in accordance to the real time industry HR
requirements and execution that helps the professional to prepare with
hands-on training to bridge the gap between real-time experience and
project requirements.
■ The course covers skills important for strategic business management
and organizational excellence through information management for
effective decision-making and implementation using HR Intelligence.
■ Our faculty is composed of veteran HR professionals from
management & technology background having a rich experience in
training executives, professionals, and management students.
■ The course offers valuable, industry-recognized credentials that
signify a proven level of knowledge and skills on specific HR
Intelligence technologies to help HR professionals accelerate
professional development broaden career choices, increase technical
skills and productivity, and drive success for themselves and their
organization.
■ Complete life cycle training and education solution.
■ Robust content that can be tailored to your specific environment.
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11. CERTIFIED HUMAN RESOURCE INTELLIGENCE PROFESSIONAL COURSE OVERVIEW
■ Reduced content development timeframes.
VIRTUAL CLASSROOM
■ Reduce support calls and cost.
The new Virtual Classroom training
COURSE DURATION: 48 HOURS option from IIBI provides the
participants with an online training
COURSE DELIVERY: option that is just as effective as
classroom training.
Participants can register for either of the above two course delivery options as
per their convenience:
Virtual classroom is an interactive live
(a) 6 days full-time on premises audio-visual training method over the
internet. It is not a recorded training.
The full-time on premises course is for the participants who can take a leave The faculty and the course participants
from their work and would like to complete the entire training at a stretch within meet over a web-conference and can
six days. interact, discuss, and learn together as
if in a classroom.
(b) 14 days part-time Virtual Classroom
The major benefit of the virtual
classroom is that participants can take
the course from anywhere without being
concerned about their geographical
location and it is more cost effective.
KEY BENEFITS
■ Engaging, Interactive, Hands-on
Learning
■ As effective as classroom training
■ Two-way audio conference (and
optional two-way video conference)
The virtual classroom training is for the participants who cannot take leave from allows for classroom-like question-
their work, however can spend a few hours everyday and would like to enrich and-answer interaction
their career path through CHIP. It is spread over two weeks totalling twelve ■ A virtual lab environment lets
three-hour sessions. Virtual classroom is an interactive live audio-visual training participants see demonstrations and
method over the internet. It is not a recorded training. The faculty and the practice procedures
course participants meet over a web-conference and can interact, discuss, and ■ Test, explore, and practice with the
learn together as if in a classroom. The major benefit of the virtual classroom is actual online software
that participants can take the course from anywhere without being concerned ■ Training: Live Software, White
about their geographical location and it is more time saving. boards, PowerPoint, Word, PDF
■ Virtual Lab: Use practice
It provides the same hands-on experience of a traditional classroom, as well as
applications online through your
real-time access to instructors—without the need to travel to a central location.
web-browser
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12. CERTIFIED HUMAN RESOURCE INTELLIGENCE PROFESSIONAL COURSE OVERVIEW
A SINGLE VIEW OF HRM INTELLIGENCE
A process to drive improved organizational performance
HR PROCESS DRIVES PERFORMANCE ACROSS THE ENTERPRISE
The
performance of
HR Department
is measured on
the outcomes
of HR
Management.
These deciding
areas are a
resultant of the
so many
underlying
complex
functions that
take place. The
purpose of HR
Intelligence is
to give near real-time end-to-end analytical insight into the HR function and thus help HR Departments measure, monitor, and
improve the outcomes thus aligning the workforce with the management’s strategy.
© 2008 INDIAN INSTITUTE OF BUSINESS INTELLIGENCE 12

13. CERTIFIED HUMAN RESOURCE INTELLIGENCE PROFESSIONAL COURSE OVERVIEW
Indian Institute of Business Intelligence
Indian Institute of Business Intelligence
C-1, Goyal Plaza, Vastrapur, Ahmedabad-380015, Gujarat, India
Phone: +91 (079) 2674 5094, +91(079) 4003 5094, +91 (079) 4003 6094
E-mail: info@iibi.org.in
Technology & Solution Partner
http://www.iibi.org.in
© Copyright Indian Institute of Business Intelligence (IIBI™). All rights reserved. Information contained in this document and in
any of the annexed pages is Intellectual Property of Indian Institute of Business Intelligence (IIBI™). No part of this document
can be reproduced, transmitted, or translated in any form or by any means, electronic, manual, mechanical, optical or
otherwise, without the prior written permission of Indian Institute of Business Intelligence (IIBI™).
© 2008 INDIAN INSTITUTE OF BUSINESS INTELLIGENCE 13