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London Shared Bicycles:
                Measuring Intervention Impact
                @neal_lathia
                Computer Laboratory, University of Cambridge




Friday, 7 December 12
Measure                Analyse


                                    Research
                                     Cycle

                        Intervene              Model




Friday, 7 December 12
Measure                Analyse


                                    Research
                                     Cycle

                        Intervene              Model




Friday, 7 December 12
How Smart is Your Smart card?
    Measuring Travel Behaviours, Perceptions, & Incentives
    ACM Ubicomp 2011, Beijing, China

Friday, 7 December 12
Uncovers the (typical) mismatch between
                  perceived behaviour and actions transcribed in
                                smart card data.

                  Highlights cases where travel ‘incentives’ (e.g.,
                  peak-time fares) do not produce the expected
                                    behaviours.




Friday, 7 December 12
Individuals Among Commuters:
    Building Personalised Transport Information Services from Fare
    Collection Systems
    IEEE Pervasive and Mobile Computing, in press.
Friday, 7 December 12
There is a widespread variability in travellers’
                     experiences, as captured by transport data.

                        This data can be used to design future travel
                                    information systems.




Friday, 7 December 12
Measure                Analyse


                                    Research
                                     Cycle

                        Intervene              Model




Friday, 7 December 12
Mining Mobility Data to Minimise Travellers’ Spending on Public
    Transport
    ACM KDD 2011, San Diego, California.

Friday, 7 December 12
Passengers’ trust in public transport relates to
                           their perception of its cost.

                  Their mobility patterns can be used to provide
                    them with tailored fare recommendations
                          (and help them save money).




Friday, 7 December 12
Measure                  Analyse


                                    Research
                                     Cycle

                        Intervene                Model

                This would be the ‘holy grail’

Friday, 7 December 12
Friday, 7 December 12
System
                        Opened: July 30, 2010
                        5,000 bikes; 315 stations; 44 km2

                        Payment
                        Membership: £1 (24hrs) to £45 (annual)
                        Usage: Free (30 mins) to £50 (24hrs)


                        Access
                        July 30 - Dec 3: register for access key
                        Dec 3 - today: key or credit card at station




Friday, 7 December 12
How are policy changes reflected in the city’s
                                   mobility data?

                        Can this kind of analysis produce a granular
                          picture of the effect of interventions?




Friday, 7 December 12
Friday, 7 December 12
Conducting a “quasi-experiment:”

                        We observe a city’s data over the timespan
                         where policy changes are implemented.

                           The main challenge, though, remains:
                        can we attribute or infer any causality from
                                     our observations?




Friday, 7 December 12
Cluster 0                                             Cluster 1




                                                                              0.8
                        0.78




                                                                              0.6
                                                                              0.4
                        0.74




                                                                              0.2
                               0   2   4   6   8   10   13     16   19   22          0   2   4   6   8   10   13     16   19   22




                                                   Cluster 2                                             Cluster 3




                        0.6




                                                                              0.65
                        0.4




                                                                              0.55
                        0.2
                               0   2   4   6   8   10   13     16   19   22          0   2   4   6   8   10   13     16   19   22




                                                   Cluster 4                                             Cluster 5




                        0.55




                                                                              0.35
                        0.45




                                                                              0.25
                        0.35
                               0   2   4   6   8   10   13     16   19   22          0   2   4   6   8   10   13     16   19   22




Friday, 7 December 12
Cluster 0                                                            Cluster 1


                                                                     0.8
                                                                     0.6
0.6




                                                                     0.4
0.2




                                                                     0.2




                      0   2   4   6   8   10   13     16   19   22                         0   2   4   6   8   10   13     16   19   22




                                          Cluster 2                                                            Cluster 3
0.6




                                                                     0.65
0.4




                                                                     0.55
0.2




                      0   2   4   6   8   10   13     16   19   22                         0   2   4   6   8   10   13     16   19   22




                                          Cluster 4                                                            Cluster 5
                                                                     0.30 0.34 0.38 0.42
0.40 0.50 0.60 0.70




                      0   2   4   6   8   10   13     16   19   22                         0   2   4   6   8   10   13     16   19   22




          Friday, 7 December 12
Friday, 7 December 12
Hyde Park Corner                                                                                       Hyde Park Corner
                                 1.0




                                                                                                                                        1.0
                                 0.8




                                                                                                                                        0.8
 Normalised Available Bicycles




                                                                                                        Normalised Available Bicycles
                                 0.6




                                                                                                                                        0.6
                                 0.4




                                                                                                                                        0.4
                                 0.2




                                                                                                                                        0.2
                                           Week Day                                                                                               Week Day
                                 0.0




                                           Week End                                                                                     0.0       Week End


                                       0   2   4      6   8     10   12   14   16   18   20   22   24                                         0   2   4      6   8     10   12   14   16   18   20   22   24

                                                                 Hour of Day                                                                                            Hour of Day




Friday, 7 December 12
Note: Station was moved!




Friday, 7 December 12
Friday, 7 December 12
Who cares?

                    Data insights provide targets for qualitative
                   work; they provide localised success metrics;
                  they inform the design of future interventions.




Friday, 7 December 12
Who cares?

                    Data insights provide targets for qualitative
                   work; they provide localised success metrics;
                  they inform the design of future interventions.




Friday, 7 December 12
Finally, what is still missing?




Friday, 7 December 12
Finally, what is still missing?




Friday, 7 December 12
1: What about other cities?

       2: What are peoples’ habits in this context?
       There is no available data to answer this!

       3: How does this use case relate to other data
       from the city?




Friday, 7 December 12
Contact: neal.lathia@cl.cam.ac.uk
        N. Lathia, L. Capra. How Smart is Your Smart card? Measuring Travel
        Behaviours, Perceptions, Incentives. In ACM Ubicomp 2011, Beijing, China.

        N. Lathia, C. Smith, J. Froehlich, L. Capra. Individuals Among Commuters:
        Building Personalised Transport Information Services from Fare Collection
        Systems. In IEEE Pervasive and Mobile Computing, in press.

        N. Lathia, L. Capra. Mining Mobility Data to Minimise Travellers’ Spending on
        Public Transport. ACM KDD 2011, San Diego, California.

        N. Lathia, S. Ahmed, L. Capra. Measuring the Impact of Opening the London Shared
        Bicycle Scheme to Casual Users. In Transportation Research Part C, December 2011.



        Bike Sharing Research and Practice Google Group
        http://groups.google.com/group/bikesharingsystems

Friday, 7 December 12

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London Shared Bicycles: Measuring Intervention Impact

  • 1. London Shared Bicycles: Measuring Intervention Impact @neal_lathia Computer Laboratory, University of Cambridge Friday, 7 December 12
  • 2. Measure Analyse Research Cycle Intervene Model Friday, 7 December 12
  • 3. Measure Analyse Research Cycle Intervene Model Friday, 7 December 12
  • 4. How Smart is Your Smart card? Measuring Travel Behaviours, Perceptions, & Incentives ACM Ubicomp 2011, Beijing, China Friday, 7 December 12
  • 5. Uncovers the (typical) mismatch between perceived behaviour and actions transcribed in smart card data. Highlights cases where travel ‘incentives’ (e.g., peak-time fares) do not produce the expected behaviours. Friday, 7 December 12
  • 6. Individuals Among Commuters: Building Personalised Transport Information Services from Fare Collection Systems IEEE Pervasive and Mobile Computing, in press. Friday, 7 December 12
  • 7. There is a widespread variability in travellers’ experiences, as captured by transport data. This data can be used to design future travel information systems. Friday, 7 December 12
  • 8. Measure Analyse Research Cycle Intervene Model Friday, 7 December 12
  • 9. Mining Mobility Data to Minimise Travellers’ Spending on Public Transport ACM KDD 2011, San Diego, California. Friday, 7 December 12
  • 10. Passengers’ trust in public transport relates to their perception of its cost. Their mobility patterns can be used to provide them with tailored fare recommendations (and help them save money). Friday, 7 December 12
  • 11. Measure Analyse Research Cycle Intervene Model This would be the ‘holy grail’ Friday, 7 December 12
  • 13. System Opened: July 30, 2010 5,000 bikes; 315 stations; 44 km2 Payment Membership: £1 (24hrs) to £45 (annual) Usage: Free (30 mins) to £50 (24hrs) Access July 30 - Dec 3: register for access key Dec 3 - today: key or credit card at station Friday, 7 December 12
  • 14. How are policy changes reflected in the city’s mobility data? Can this kind of analysis produce a granular picture of the effect of interventions? Friday, 7 December 12
  • 16. Conducting a “quasi-experiment:” We observe a city’s data over the timespan where policy changes are implemented. The main challenge, though, remains: can we attribute or infer any causality from our observations? Friday, 7 December 12
  • 17. Cluster 0 Cluster 1 0.8 0.78 0.6 0.4 0.74 0.2 0 2 4 6 8 10 13 16 19 22 0 2 4 6 8 10 13 16 19 22 Cluster 2 Cluster 3 0.6 0.65 0.4 0.55 0.2 0 2 4 6 8 10 13 16 19 22 0 2 4 6 8 10 13 16 19 22 Cluster 4 Cluster 5 0.55 0.35 0.45 0.25 0.35 0 2 4 6 8 10 13 16 19 22 0 2 4 6 8 10 13 16 19 22 Friday, 7 December 12
  • 18. Cluster 0 Cluster 1 0.8 0.6 0.6 0.4 0.2 0.2 0 2 4 6 8 10 13 16 19 22 0 2 4 6 8 10 13 16 19 22 Cluster 2 Cluster 3 0.6 0.65 0.4 0.55 0.2 0 2 4 6 8 10 13 16 19 22 0 2 4 6 8 10 13 16 19 22 Cluster 4 Cluster 5 0.30 0.34 0.38 0.42 0.40 0.50 0.60 0.70 0 2 4 6 8 10 13 16 19 22 0 2 4 6 8 10 13 16 19 22 Friday, 7 December 12
  • 20. Hyde Park Corner Hyde Park Corner 1.0 1.0 0.8 0.8 Normalised Available Bicycles Normalised Available Bicycles 0.6 0.6 0.4 0.4 0.2 0.2 Week Day Week Day 0.0 Week End 0.0 Week End 0 2 4 6 8 10 12 14 16 18 20 22 24 0 2 4 6 8 10 12 14 16 18 20 22 24 Hour of Day Hour of Day Friday, 7 December 12
  • 21. Note: Station was moved! Friday, 7 December 12
  • 23. Who cares? Data insights provide targets for qualitative work; they provide localised success metrics; they inform the design of future interventions. Friday, 7 December 12
  • 24. Who cares? Data insights provide targets for qualitative work; they provide localised success metrics; they inform the design of future interventions. Friday, 7 December 12
  • 25. Finally, what is still missing? Friday, 7 December 12
  • 26. Finally, what is still missing? Friday, 7 December 12
  • 27. 1: What about other cities? 2: What are peoples’ habits in this context? There is no available data to answer this! 3: How does this use case relate to other data from the city? Friday, 7 December 12
  • 28. Contact: neal.lathia@cl.cam.ac.uk N. Lathia, L. Capra. How Smart is Your Smart card? Measuring Travel Behaviours, Perceptions, Incentives. In ACM Ubicomp 2011, Beijing, China. N. Lathia, C. Smith, J. Froehlich, L. Capra. Individuals Among Commuters: Building Personalised Transport Information Services from Fare Collection Systems. In IEEE Pervasive and Mobile Computing, in press. N. Lathia, L. Capra. Mining Mobility Data to Minimise Travellers’ Spending on Public Transport. ACM KDD 2011, San Diego, California. N. Lathia, S. Ahmed, L. Capra. Measuring the Impact of Opening the London Shared Bicycle Scheme to Casual Users. In Transportation Research Part C, December 2011. Bike Sharing Research and Practice Google Group http://groups.google.com/group/bikesharingsystems Friday, 7 December 12