A presentation by Seyed Hamed Moosavi Rad to NSW KM Forum, May 2011.

1. Role of KM in e-maintenance Seyed Hamed Moosavi Rad PhD Candidate in Information Systems Research proposal

2. e-maintenance Research proposal

3. e-maintenance Research proposal Spare Parts Management World manufactures spend $16.4 billion annually on purchasing their spare parts which is 39% of their total spending on MRO (Maintenance, Repairs and Operation) costs.

4. e-maintenance Research proposal Spare Parts Supply Chain Management (SPSCM) Retailer Wholesaler Customer Factory Distributor Flow of orders Flow of spare parts

5. e-maintenance Research proposal Spare Parts Supply Chain Management (SPSCM) Bullwhip effect Consumer sales Retailer ‘s order to wholesaler Wholesaler’s order to distributor Distributor’s order to factory

7. Theoretical perspective Research proposal Transaction Cost Economics (TCE) Resource-based view (RBV)/knowledge based view (KBV) in Supply Chain Management

8. Research objective Research proposal Bullwhip effect in SPSCM Knowledge Management (KM) among spare parts supply chain

10. KM capabilities in SPSCM KM infrastructure capabilities KM process capabilities Gold et al. (2001) and Fan et al. (2009)

13. business environmental dynamism and behavioral uncertainly KM infrastructure capabilities in SPSCM (Zhou and Benton Jr, 2007; Li and Lin, 2006; Chen et al., 2011, Hernández-Espallardo et al., 2010)

14. Top management support KM infrastructure capabilities in SPSCM (Li and Lin, 2006, Kim et al., 2010 )

15. Trust KM infrastructure capabilities in SPSCM Commitment (Li and Lin, 2006, Kwon and Suh, 2004, Kwon and Suh, 2005, Chen et al., 2011, Kim et al., 2010, Li et al., 2005 ) (Li and Lin, 2006, Kwon and Suh, 2004, Kwon and Suh, 2005, Chen et al., 2011, Kim et al., 2010 )

16. Shared vision KM infrastructure capabilities in SPSCM Information availability Partner asset specificity (Li and Lin, 2006) (Chen et al., 2011) (Kwon and Suh, 2004, Kwon and Suh, 2005, Hernández-Espallardo et al., 2010)

18. Conceptual model Research proposal Bullwhip effect in SPSCM KM process capabilities in SPSCM KM infrastructure capabilities in SPSCM Knowledge Management (KM) among spare parts supply chain Positivist approach Var(q)/Var(D)

21. Thanks for your attention