All the books relevant to banks and anyone taking payments

1. BANKING
3.0

2.  Technology (Moore’s law is everywhere)
 Adoption rates
 Channel is everything
 Data is key
 Connectivity
 Social media
 Convenience
 Commodisation
 Hyper competition
 Wow!

3.  Where is banking going and how will we adopt?
 What can we do now?

4.  Briefing latest thinking
 Bank 3.0
 Discussion
 It OK to disagree
 Actions/learning