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Understanding Social TV
& 2nd screen Revolution
Decembre 2013

Romain DROSNE - CEO - @Plinkers
What are we talking about ?

Romain DROSNE - CEO - @Plinkers

Decembre 2013
This is not 2nd Screen !

Romain DROSNE - CEO - @Plinkers

Decembre 2013
This IS 2nd Screen !

Romain DROSNE - CEO - @Plinkers

Decembre 2013
This is not social TV !

Romain DROSNE - CEO - @Plinkers

Decembre 2013
This IS Social TV !

Romain DROSNE - CEO - @Plinkers

Decembre 2013
Is 2nd Screen a new eldorado ?
$5,911B

$490M
Companion Screen
US market forecasts
Market’s key components
include e-commerce
& advertising

Source : 2ndScreenSociety October 2013

Romain DROSNE - CEO - @Plinkers

Decembre 2013
2 deep trends are behind this market!
A strong need to renew TV revenues,
together with big emerging usages

Romain DROSNE - CEO - @Plinkers

Decembre 2013
Why do we need to renew the TV added value ?

Unlinearisation

Fragmentation

Disintermediation

Monetisation

= Strong erosion of historical TV
Romain DROSNE - CEO - @Plinkers

Decembre 2013
Leveraging deep trends
We entered
Mobile Era
(Tablet, Smartphones, Etc.)

The growing
culture of
Impatience

Social
Networks
addiction

new video
viewer
expectations

= Multitasking
(TV oriented)
Romain DROSNE - CEO - @Plinkers

Decembre 2013
We entered the mobile era

Other
9%
Games
8%

Talk
26%

Email
9%

Penetration of new media
technology across the 19
advanced markets (%)

Visit website
14%

9%

71,7

%

Text
20%
Social Networking
15%

Source : Zenith Optimedia Feb 2013

5,5%

13,0%

12,3%

Time Spent with Smartphones
Source : Experian Marketing Services, June 2013
* 0:49 On Android / 1:15 on iPhone

2,9%

2011
Romain DROSNE - CEO - @Plinkers

2015
Decembre 2013
The growing culture of impatience and shifting
What Social Network Is Best ?
Teen Survey, Piper Jaffray : Fall 2012-2013

The Pew Research Center’s Internet & American Life Project sums up a recent study
about people under the age of 35 and the dangers of their hyperconnected lives
with what sounds like a prescription drug warning

“Negative effects include a need for
instant gratification and loss of patience“

45
40
35
30
25
20
15
10
05
0
Fall-12

Spring -13

Fall-13

The slower your page loads the more people run away

25

% abandonned

0 Sec

Romain DROSNE - CEO - @Plinkers

4 Sec

loading video page

50

%

10 Sec

Decembre 2013
Social Networks take part of our everyday life

89%

of the web users

declare to do social networking
Using on average 3 social networks

73%

70%

24%

22%

27%
of the time online
in the US is spent
on social networking

Everyday

53%

Source : Moxie (Publicis) September 2013

Romain DROSNE - CEO - @Plinkers

26%

9%

10%
Source Experian Marketing Services April 2013

Decembre 2013
generation create efficiency references

billion

Average Viewing Duration

2 29

unique users / month

Romain DROSNE - CEO - @Plinkers

B

Streams/Day

min

Source : YouTube October 2013

3rd Most visited website in the world

4

YouTube January 2012

YouTube
Dailymotion
TF1 / Wat :
Google
AlloCine

: 2min29
: 2min59
12min34
: 2min23
: 1min54

FranceTV : 8min56
auFeminin : 1min42
Orange : 4min12
Yahoo : 1min37
M6 : 26min21

100Hrs

Upload/min

Decembre 2013
Which generates that...

5265

/min

Show: «Dancing With The Stars
2013 - 11 - 23 - TF1 - 20:50 - 23:25

250220 Tweets

Romain DROSNE - CEO - @Plinkers

61413 Accounts involved

Decembre 2013
So let’s speak about Multitasking

Romain DROSNE - CEO - @Plinkers

Decembre 2013
How big is multitasking ?
Tablet or smartphone activities
while watching TV
Looked up information in
general

76%
63%

Surf on the
web
Visited a social
networking site

Smartphone owners who
simultaneously use smartphones
while watching TV
88%
80%

53%
52%

Look up informations on actors,
plotlines, athletes or teams

49%
34%

Read converstaions about the
program on social networking site

Tablet owners who simultaneously
use tablets while watching TV
86%
78%

Smartphone owners who use
smartphones while watching TV
several times a day

55%

68%

Tablet owners who use tablets while
watching TV several times a day

21%
18%

Buy a product/service that is
being advertised
Watched certains TV programing
because of something you read on
a social media site

20%
13%
15%
10%

24%

Romain DROSNE - CEO - @Plinkers

28%
24%

13%
13%

Purchase coupons or deals
related to TV program

13%
9%

Write blurbs on the program
you are watching

27%

Vote of send comments to live
program

13%
8%

Source: Nielsen June 2012

Decembre 2013
Focus on Social TV
Connecting with
other viewers

Sources : IAB, Nielsen, Hollywood Reporter, TV Guide

Seeking
additional
information

Interacting with
or influencing
content

Wanting to
analyse and
discuss content
further

Type of shows social media users are
likely to post about while watching
Comedy
Real TV
Sports

Social media activities performed while watching
a program according to US TV Viewers

56%
46%

62

38%

%

News

26%

of people use social network
while watching TV a weekly
basis
(+18% vs 2011)

60%
55%

Internet Users who
follow social media
conversation about
TV while they are
watching it
46%

16-24 25-34 35-44 45-54 55-64

Romain DROSNE - CEO - @Plinkers

41%
Email or texted people about the show

18%
Read comments on facebook or twitter about the show

17%
Post comments on facebook or twitter about the show

17%
Participated in a poll, game, etc, about the show

9%
Watched a second TV program at the same time

9%
Used an app created for a program to post/read

6%
Used an app created for a TV program in general

4%
Other

2%

37%
28%

Source : emarketer December 2012

Looked up information about the show

None

40%

26%
65+

Source Hub Research «2013 What’s TV Worth?» April 2013

Decembre 2013
What about Twitter ?
Viewers
According to Nielsen about
18/24 years old

+8,5

500M

Author

% of Tweets

on average

X50

=

+1

% TV audience

Accounts worldwide
But only

40%

Twitter TV

+14%=+1% for 35/49

19M of US Twitter TV Author

263M of tweets about US TV

+24% vs Q2 2012
Source: Nielsen Twitter TV Ratings Q2 2013

+38% vs Q2 2012

are really active

The Followers

The Intimists

The Chatters

The Influencers

Twitter authors posts about
News and society topics

2,3M
Accounts
in France

Personal events
News about stars and people
TV Shows and radio
News about their professional sector

Source: Ipsos 2013 July

Romain DROSNE - CEO - @Plinkers

14%
Only read tweets
but doesn’t post
anything

36%

31%

17%

They read and post They tweets to their
but their message
audience to
target a limited
increase it but don’t
audience
expect to influence
twitter

They tweet to be
visible and develop
the number of their
followers to
influence twitter

Decembre 2013
During TV Program

TV Ad Time = Mobile Prime Time
23,2%

69,3%

23,5%

66,8%

During TV Commercial
Source: Vivaki «The Pool» February 2013

Romain DROSNE - CEO - @Plinkers

Decembre 2013
Romain DROSNE - CEO - @Plinkers

Decembre 2013
Social TV Strategy value for a TV program...

1- Increase the number of viewers
2- Increase the equity of the program
3- Increase the engagement on the program
4- Improve knowledge about your audience/user
5- Define a clear context
6- Increase the time in contact with your audience

Improve quantitative metrics
Associate brand insights to your program
Increase qualitative metrics / loyalty
Optimize advertising investments
Improve message acceptance
Improve the value of your contact (retargeting)

Sell more & better !
Romain DROSNE - CEO - @Plinkers

Decembre 2013
Which business models
Advertising

Data & Studies

-

-

Usual mobile ad format
Synchronized ad format
Extended experience (“get more about“)
Couponing
Social amplification (Twitter, Zam+...)

Studies
Social Metrics
Metadata management
Retargeting

Paid Engagement

e-Commerce

- Paid voting, Quizz etc.
- Betting
- Freemium

-

Romain DROSNE - CEO - @Plinkers

m-Commerce / t-Commerce
Production placement
Product linking
Licencing
Social commerce

Decembre 2013
Data is oil !

Which fuel :
- Adveritsing opportunities
- Revenue preditions
- Program content optimizations
- Content recommandation
- TV grid optimizations
- TV program promotion
...

Romain DROSNE - CEO - @Plinkers

Decembre 2013
Understanding the battlefield...

INTERNET
GIANTS
Disrupt the TV market
to grab its billon
dollars

BROADCASTERS
Save their dominant
position and keep on
controling the ecosystem

PRODUCERS
Adapt to current changes
and try to grab
opportunities to get
closer with their
audience

Romain DROSNE - CEO - @Plinkers

ISPs
Keep on controling the end
user and enrich their
ecosystem/offer

CONSUMER
ELECTRONICS
Enhance the
transversality of their
hard and software
ecosystem to impose
it

NEW COMERS
Grab new business
opportunities based on
emerging usages poping
up from this deeply
changing market

Decembre 2013
And the winner is...

?
Romain DROSNE - CEO - @Plinkers

Decembre 2013
Why ?

We
are
still
here

Futur usages are not yet defined
My advice :
Ask yourself if it really makes sens to fight on apps and platforms, focus
on your historical job to find your next business models

Romain DROSNE - CEO - @Plinkers

Decembre 2013
Disintermediation = Re-intermediation

Editorial

Romain DROSNE - CEO - @Plinkers

Search

Algorithm

Social

Decembre 2013
And be courageous to shift the paradigm ?

Romain DROSNE - CEO - @Plinkers

Decembre 2013
Integrating a key learning from the last 2 years...

Alexandra Shapiro,
EVP of marketing and digital
for USA Network

“I don’t care where people engage with our content as long as I can be the curator of that conversation,”
said Alexandra Shapiro, which programs 2nd screen content for its original series.
“This is a major change in strategy - 2 years ago I would have said you have to drive people back to the
mother ship; desktop, mobile, tablet, wherever it’s supposed to live.
Now I feel like it’s wherever the user wants it.” 
Source : http://www.adweek.com/news/television/twitter-killed-all-these-second-screen-apps-152266

Romain DROSNE - CEO - @Plinkers

Decembre 2013
So, Internet has made you dinosaurs.
so change yourself into oil !

Romain DROSNE - CEO - @Plinkers

Decembre 2013
Embrace the data era
Produce data, stream data, sell data and leave
platform handle them the way they want

Romain DROSNE - CEO - @Plinkers

Decembre 2013
SocialTV or 2nd screen do not really revolutionize TV usages.
It enhances & increases already existing user habits.
However it will disrupt the whole value chain and its ecosystem

Romain DROSNE - CEO - @Plinkers

Decembre 2013

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Understanding Social TV / 2nd Screen - Plinkers, Romain DROSNE

  • 1. Understanding Social TV & 2nd screen Revolution Decembre 2013 Romain DROSNE - CEO - @Plinkers
  • 2. What are we talking about ? Romain DROSNE - CEO - @Plinkers Decembre 2013
  • 3. This is not 2nd Screen ! Romain DROSNE - CEO - @Plinkers Decembre 2013
  • 4. This IS 2nd Screen ! Romain DROSNE - CEO - @Plinkers Decembre 2013
  • 5. This is not social TV ! Romain DROSNE - CEO - @Plinkers Decembre 2013
  • 6. This IS Social TV ! Romain DROSNE - CEO - @Plinkers Decembre 2013
  • 7. Is 2nd Screen a new eldorado ? $5,911B $490M Companion Screen US market forecasts Market’s key components include e-commerce & advertising Source : 2ndScreenSociety October 2013 Romain DROSNE - CEO - @Plinkers Decembre 2013
  • 8. 2 deep trends are behind this market! A strong need to renew TV revenues, together with big emerging usages Romain DROSNE - CEO - @Plinkers Decembre 2013
  • 9. Why do we need to renew the TV added value ? Unlinearisation Fragmentation Disintermediation Monetisation = Strong erosion of historical TV Romain DROSNE - CEO - @Plinkers Decembre 2013
  • 10. Leveraging deep trends We entered Mobile Era (Tablet, Smartphones, Etc.) The growing culture of Impatience Social Networks addiction new video viewer expectations = Multitasking (TV oriented) Romain DROSNE - CEO - @Plinkers Decembre 2013
  • 11. We entered the mobile era Other 9% Games 8% Talk 26% Email 9% Penetration of new media technology across the 19 advanced markets (%) Visit website 14% 9% 71,7 % Text 20% Social Networking 15% Source : Zenith Optimedia Feb 2013 5,5% 13,0% 12,3% Time Spent with Smartphones Source : Experian Marketing Services, June 2013 * 0:49 On Android / 1:15 on iPhone 2,9% 2011 Romain DROSNE - CEO - @Plinkers 2015 Decembre 2013
  • 12. The growing culture of impatience and shifting What Social Network Is Best ? Teen Survey, Piper Jaffray : Fall 2012-2013 The Pew Research Center’s Internet & American Life Project sums up a recent study about people under the age of 35 and the dangers of their hyperconnected lives with what sounds like a prescription drug warning “Negative effects include a need for instant gratification and loss of patience“ 45 40 35 30 25 20 15 10 05 0 Fall-12 Spring -13 Fall-13 The slower your page loads the more people run away 25 % abandonned 0 Sec Romain DROSNE - CEO - @Plinkers 4 Sec loading video page 50 % 10 Sec Decembre 2013
  • 13. Social Networks take part of our everyday life 89% of the web users declare to do social networking Using on average 3 social networks 73% 70% 24% 22% 27% of the time online in the US is spent on social networking Everyday 53% Source : Moxie (Publicis) September 2013 Romain DROSNE - CEO - @Plinkers 26% 9% 10% Source Experian Marketing Services April 2013 Decembre 2013
  • 14. generation create efficiency references billion Average Viewing Duration 2 29 unique users / month Romain DROSNE - CEO - @Plinkers B Streams/Day min Source : YouTube October 2013 3rd Most visited website in the world 4 YouTube January 2012 YouTube Dailymotion TF1 / Wat : Google AlloCine : 2min29 : 2min59 12min34 : 2min23 : 1min54 FranceTV : 8min56 auFeminin : 1min42 Orange : 4min12 Yahoo : 1min37 M6 : 26min21 100Hrs Upload/min Decembre 2013
  • 15. Which generates that... 5265 /min Show: «Dancing With The Stars 2013 - 11 - 23 - TF1 - 20:50 - 23:25 250220 Tweets Romain DROSNE - CEO - @Plinkers 61413 Accounts involved Decembre 2013
  • 16. So let’s speak about Multitasking Romain DROSNE - CEO - @Plinkers Decembre 2013
  • 17. How big is multitasking ? Tablet or smartphone activities while watching TV Looked up information in general 76% 63% Surf on the web Visited a social networking site Smartphone owners who simultaneously use smartphones while watching TV 88% 80% 53% 52% Look up informations on actors, plotlines, athletes or teams 49% 34% Read converstaions about the program on social networking site Tablet owners who simultaneously use tablets while watching TV 86% 78% Smartphone owners who use smartphones while watching TV several times a day 55% 68% Tablet owners who use tablets while watching TV several times a day 21% 18% Buy a product/service that is being advertised Watched certains TV programing because of something you read on a social media site 20% 13% 15% 10% 24% Romain DROSNE - CEO - @Plinkers 28% 24% 13% 13% Purchase coupons or deals related to TV program 13% 9% Write blurbs on the program you are watching 27% Vote of send comments to live program 13% 8% Source: Nielsen June 2012 Decembre 2013
  • 18. Focus on Social TV Connecting with other viewers Sources : IAB, Nielsen, Hollywood Reporter, TV Guide Seeking additional information Interacting with or influencing content Wanting to analyse and discuss content further Type of shows social media users are likely to post about while watching Comedy Real TV Sports Social media activities performed while watching a program according to US TV Viewers 56% 46% 62 38% % News 26% of people use social network while watching TV a weekly basis (+18% vs 2011) 60% 55% Internet Users who follow social media conversation about TV while they are watching it 46% 16-24 25-34 35-44 45-54 55-64 Romain DROSNE - CEO - @Plinkers 41% Email or texted people about the show 18% Read comments on facebook or twitter about the show 17% Post comments on facebook or twitter about the show 17% Participated in a poll, game, etc, about the show 9% Watched a second TV program at the same time 9% Used an app created for a program to post/read 6% Used an app created for a TV program in general 4% Other 2% 37% 28% Source : emarketer December 2012 Looked up information about the show None 40% 26% 65+ Source Hub Research «2013 What’s TV Worth?» April 2013 Decembre 2013
  • 19. What about Twitter ? Viewers According to Nielsen about 18/24 years old +8,5 500M Author % of Tweets on average X50 = +1 % TV audience Accounts worldwide But only 40% Twitter TV +14%=+1% for 35/49 19M of US Twitter TV Author 263M of tweets about US TV +24% vs Q2 2012 Source: Nielsen Twitter TV Ratings Q2 2013 +38% vs Q2 2012 are really active The Followers The Intimists The Chatters The Influencers Twitter authors posts about News and society topics 2,3M Accounts in France Personal events News about stars and people TV Shows and radio News about their professional sector Source: Ipsos 2013 July Romain DROSNE - CEO - @Plinkers 14% Only read tweets but doesn’t post anything 36% 31% 17% They read and post They tweets to their but their message audience to target a limited increase it but don’t audience expect to influence twitter They tweet to be visible and develop the number of their followers to influence twitter Decembre 2013
  • 20. During TV Program TV Ad Time = Mobile Prime Time 23,2% 69,3% 23,5% 66,8% During TV Commercial Source: Vivaki «The Pool» February 2013 Romain DROSNE - CEO - @Plinkers Decembre 2013
  • 21. Romain DROSNE - CEO - @Plinkers Decembre 2013
  • 22. Social TV Strategy value for a TV program... 1- Increase the number of viewers 2- Increase the equity of the program 3- Increase the engagement on the program 4- Improve knowledge about your audience/user 5- Define a clear context 6- Increase the time in contact with your audience Improve quantitative metrics Associate brand insights to your program Increase qualitative metrics / loyalty Optimize advertising investments Improve message acceptance Improve the value of your contact (retargeting) Sell more & better ! Romain DROSNE - CEO - @Plinkers Decembre 2013
  • 23. Which business models Advertising Data & Studies - - Usual mobile ad format Synchronized ad format Extended experience (“get more about“) Couponing Social amplification (Twitter, Zam+...) Studies Social Metrics Metadata management Retargeting Paid Engagement e-Commerce - Paid voting, Quizz etc. - Betting - Freemium - Romain DROSNE - CEO - @Plinkers m-Commerce / t-Commerce Production placement Product linking Licencing Social commerce Decembre 2013
  • 24. Data is oil ! Which fuel : - Adveritsing opportunities - Revenue preditions - Program content optimizations - Content recommandation - TV grid optimizations - TV program promotion ... Romain DROSNE - CEO - @Plinkers Decembre 2013
  • 25. Understanding the battlefield... INTERNET GIANTS Disrupt the TV market to grab its billon dollars BROADCASTERS Save their dominant position and keep on controling the ecosystem PRODUCERS Adapt to current changes and try to grab opportunities to get closer with their audience Romain DROSNE - CEO - @Plinkers ISPs Keep on controling the end user and enrich their ecosystem/offer CONSUMER ELECTRONICS Enhance the transversality of their hard and software ecosystem to impose it NEW COMERS Grab new business opportunities based on emerging usages poping up from this deeply changing market Decembre 2013
  • 26. And the winner is... ? Romain DROSNE - CEO - @Plinkers Decembre 2013
  • 27. Why ? We are still here Futur usages are not yet defined My advice : Ask yourself if it really makes sens to fight on apps and platforms, focus on your historical job to find your next business models Romain DROSNE - CEO - @Plinkers Decembre 2013
  • 28. Disintermediation = Re-intermediation Editorial Romain DROSNE - CEO - @Plinkers Search Algorithm Social Decembre 2013
  • 29. And be courageous to shift the paradigm ? Romain DROSNE - CEO - @Plinkers Decembre 2013
  • 30. Integrating a key learning from the last 2 years... Alexandra Shapiro, EVP of marketing and digital for USA Network “I don’t care where people engage with our content as long as I can be the curator of that conversation,” said Alexandra Shapiro, which programs 2nd screen content for its original series. “This is a major change in strategy - 2 years ago I would have said you have to drive people back to the mother ship; desktop, mobile, tablet, wherever it’s supposed to live. Now I feel like it’s wherever the user wants it.”  Source : http://www.adweek.com/news/television/twitter-killed-all-these-second-screen-apps-152266 Romain DROSNE - CEO - @Plinkers Decembre 2013
  • 31. So, Internet has made you dinosaurs. so change yourself into oil ! Romain DROSNE - CEO - @Plinkers Decembre 2013
  • 32. Embrace the data era Produce data, stream data, sell data and leave platform handle them the way they want Romain DROSNE - CEO - @Plinkers Decembre 2013
  • 33. SocialTV or 2nd screen do not really revolutionize TV usages. It enhances & increases already existing user habits. However it will disrupt the whole value chain and its ecosystem Romain DROSNE - CEO - @Plinkers Decembre 2013